UpPromote: Affiliate Marketing Reviews

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76 Reviews

- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great app for affiliation program
Reviewed on 2022/09/13
Pros
launch my affiliate program and this one is the best! I've been using this app for two years and I'm very satisfied with it. It integrates perfectly with Shopify and it is really easy to use.
Cons
It would be great to have an auto tier program that encompasses all orders of an affiliate for a given month.
Response from Secomapp
Hello there; thank you so much for the feedback. With our app, you can quickly build your auto-tier commission rule with five conditions. Your affiliates will automatically level up once their performance meets the set condition level.
You can read more about the Auto-tier commission feature here: https://docs.uppromote.com/set-up/program/advanced-auto-tier-commission.
If you need assistance, please contact us via live chat or email at [email protected].
Furthermore, we also provide webinar tutorials to help you with the problems when using our product. Book a webinar with us now at https://calendly.com/uppromote/demo-webinar
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most functional affiliate app on Shopify
Reviewed on 2022/09/12
Great experience using UpPromote. I've tried out other affiliate marketing management systems and...
Great experience using UpPromote. I've tried out other affiliate marketing management systems and none of them hold a candle to UpPromote. You simply cannot get the intense level of functionality from any other program. Most other programs really focus on their lead generation/affiliate finding, whereas UpPromote focuses more on the functionality. If you're looking for lead generation/finding new affiliates, you may need an additional program.
Pros
It makes managing affiliates easy as pie. It is so customizable, with allowing you to create custom programs that manage different categories of affiliates or even a single affiliate. Payouts are easy. Customer support is prompt in responding to your questions. It is great that you can login as affiliate, this way you can help them reset their password or troubleshoot their UI misunderstandings.
Cons
The Affiliate Marketplace needs improvement. We have not yet gotten a single quality affiliate through that marketplace. With other affiliate programs filling this void (for a similar fee) I hope that UpPromote will make this feature usable and ROI generating. I would love to reach out to qualified affiliates, but most on the Marketplace are unqualified and/or children under the age of 18 (who cannot sign a W9, so they are irrelevant to our business)
Alternatives Considered
Shopify CollabsReasons for Switching to UpPromote: Affiliate Marketing
Dovetale is woefully inept at what it is supposed to do.Response from Secomapp
"Hello there. Thank you so much for the feedback! We'll well note it for future development. If there's any news about it, we'll keep you updated!
If you still have any problems using apps, please email us at [email protected], or we kindly recommend booking a demo webinar tutorial to walk through every difficulty.
Book now https://calendly.com/uppromote/demo-webinar "
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
hydro power
Reviewed on 2022/12/22
It's alright. I like how it connects with klaviyo but it gets even more expensive as your list gets...
It's alright. I like how it connects with klaviyo but it gets even more expensive as your list gets bigger
Pros
The ease of bring klaviyo on and adding to the website
Cons
You always have to upgrade the program and pay more which is awful and makes me want to switch
Response from Secomapp
Thank you for your feedback. We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps.
We'll feel very sorry for your experience with UpPromote in the pricing plans. We were working very hard and enthusiastically to make sure the free plan has everything you need for affiliate marketing.
Also, there are some advanced features that need more time to develop and deploy the most smoothly for all Shopify merchants, that is the reason why we have many pricing plans that will match every size of your company.
You can see more detail in our pricing plan here https://uppromote.com/product-tour/pricing
We provide demo webinar tutorials for all merchants to better understand how our apps work and support every difficulty you may meet. You can book a demo webinar tutorial here: https://calendly.com/uppromote/demo-webinar
Contact us via live chat or at [email protected] if you need a hand
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Works well once on-boarded! Great for multiple programs
Reviewed on 2022/12/26
Customer service is prompt, though the programming team often needs 48 hours to implement changes...
Customer service is prompt, though the programming team often needs 48 hours to implement changes due to the time change. I like the interface of the platform and how customizable everything it.
Pros
Easy to manage multiple different affiliate programs with various commission and affiliate structures. It's also great for automating your programs and ensuring correct and instant communication to affiliates.
Cons
The on-boarded process was very challenging and we needed support for most of the process.
Response from Secomapp
Thank you for your feedback. Our hearts were melting when we see your review. We understand and appreciate your love for us as the affiliate marketing solutions on Shopify.
However, we feel very sorry for the inconvenient experience with the onboard process you have with us. We promise we will keep working hard to bring you and all merchants the most value and the most ease of use when using our apps.
Contact us via live chat or at [email protected] if you need a hand
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Exactly what we were looking for!
Reviewed on 2023/03/26
It's been great, exactly what we were looking for.
It's been great, exactly what we were looking for.
Pros
Its easy to use and has low barrier to onboarding new affiliates.
Cons
The link between Shopify and UpPromote could be cleaner.
Response from Secomapp
Thank you for your feedback. Our hearts melted when we see your review.
We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps.
Contact us via live chat or at [email protected] if you need a hand.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Carbon Living’s review
Reviewed on 2023/03/08
Pros
Easy to use. It easy for me to use on an everyday basis
Cons
Needs more features for MLM. I would love to have more latitude with different options for mlm
Response from Secomapp
Thank you for your feedback. Our hearts melted after seeing your review.
We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps. We will try to optimize the MLM feature as well as the UI experience in the near future.
Contact us via live chat or at [email protected] if you need a hand.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best overall solution we found for our affiliate program
Reviewed on 2023/03/08
Pros
The interface is easy to use and has all the functionality we need - probably more that we don't utilize. The customer service is EXCEPTIONAL. They always respond immediately and are supportive and helpful. This has been a much better experience than what we had with our previous platform for price and customer support.
Cons
So far, we haven't had anything that is a "con".
Response from Secomapp
"Thank you for your feedback. Our hearts were melting when we see your review.
We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps.
Contact us via live chat or at [email protected] if you need a hand."
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Oasis Sports Review
Reviewed on 2023/03/08
So far I have only been using it for 3 days and yet to see the effect. I did receive 4 affiliate...
So far I have only been using it for 3 days and yet to see the effect. I did receive 4 affiliate applications but yet to generate any sales
Pros
Easy to intergrate into my dropshipping business. Handy email notification when someone sign up as an affiliate and lastly the panel is easy to navigate
Cons
So far nothing apart form the fact that we need to pay in order to create another affiliate campaign. But their free plan is suffice for now.
Response from Secomapp
Thank you for your feedback. Our hearts were melting when we see your review.
We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps.
Contact us via live chat or at [email protected] if you need a hand.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great overall product
Reviewed on 2022/09/13
Pros
This makes it easy to do affiliate marketing for my shopify store
Cons
It can be confusing to create coupon codes and I had one coupon that I couldnt delete for months, which cost me money
Response from Secomapp
Hello there. Thank you for the feedback. You must need some assistance from us. We would love to hear you out and to have a chance to work with you to resolve any issues you've been having. Please feel free to reach us at [email protected] anytime.

- Industry: Sporting Goods
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Shopify App for affiliate marketing
Reviewed on 2022/09/13
Pros
I like the simplicity of it and also how you can give lifetime commissions or limited time. I love that you can map specific conversions or people for future commissions if for some reason they did not purchase through a link and an affiliate reaches out about it.
Cons
I haven't found anything I dislike about it so far. I use it for my own store and two clients as well. Seems great for all of us.
Response from Secomapp
Your love and support were significant to us. From the bottom of our hearts, thank you very much. We'll keep hard-working to bring a better version to you.
If you need any help, please contact us at [email protected].
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use!
Reviewed on 2022/09/30
I needed a affiliate program where it was easy for my two high profile influencers to use and...
I needed a affiliate program where it was easy for my two high profile influencers to use and uppromote checked all the boxes.
Pros
The marketplace is so simple and easy to post. I love how there are a lot of quality affiliates signing up for my affiliate program. Its so easy to setup a programs and its also really streamlined for my affiliates to join and start making money.
Cons
Wish there was more automatic payment options for affiliate but PAYPAL integration does the job.
Response from Secomapp
It's so happy to read your positive review about our UpPromote Marketplace. We're still hard-working to bring the most value to our customers.
If you have any payment ideas that you want to share with us, please get in touch with us via live chat or email at [email protected]
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for driving sales!
Reviewed on 2022/09/13
We've had a fantastic experience helping to drive sales and any time we need to contact support for...
We've had a fantastic experience helping to drive sales and any time we need to contact support for help. We haven't needed to contact support for problems, but more figuring out how certain features work and can be integrated with our workflow!
Pros
We love that we can easily set up multiple affiliate programs for different tiers and keep track of all our sales due to referrals.
Cons
The biggest negative is that we can't integrate with PayPal to be able to send payouts from the UpPromote app, but that's more of a PayPal issue and not UpPromote.
Response from Secomapp
Thank you for your feedback. We appreciate your love and support through this kind of review.
If you need a hand, please contact us via live chat or email [email protected].
If you want to visualize customer support, kindly recommend booking a demo webinar tutorial with us now. We're always happy to support you with your issue.
Book now https://calendly.com/uppromote/demo-webinar
- Industry: Consumer Electronics
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wow! Love the features. So much help.
Reviewed on 2022/10/09
I'm glad i found a software that suites all my needs. Great job. 2 thumbs up!
I'm glad i found a software that suites all my needs. Great job. 2 thumbs up!
Pros
I love the customization and functionality of Up-Promote! Very easy to use and intigrate into my shop.
Cons
I love that you get so much for the value but free is always better!
Response from Secomapp
It's lovely to read your review. We're still hard-working to get the most satisfied to our customers.
If you need support using our app, please contact us via live chat or email us at [email protected]. Also, we provide demo webinar tutorials to help you better understand and visualize our app.
Book a demo now https://calendly.com/uppromote/demo-webinar
- Industry: Sporting Goods
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Awesome tool
Reviewed on 2022/12/22
All goes well so far, we're still working on our affiliate system
All goes well so far, we're still working on our affiliate system
Pros
We want to expand an affiliate program for our business and uppromote offers everything we need
Cons
The communication part, with the influences could be improved. Especially with the email side, maybe a more friendly visual editor for bulk emails
Response from Secomapp
Thank you for your feedback on UpPromote. We fully understand that the bulk email editor might be imperfect for some users.
Therefore, we do have some third-party email service integrations available in the Professional plan or higher.
With Klaviyo, Omnisend, or Mailchimp integration, you can not only send bulk emails from the service but also be able to set up email campaigns via those.
You may consider giving that a try and in case you need some trial time, feel free to contact our support team via the in-app chat channel.
We're always ready to assist! Cheers!
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Better than other platforms
Reviewed on 2022/12/17
I love the app so far. It's addictive to spend time on and explore the full potential of the...
I love the app so far. It's addictive to spend time on and explore the full potential of the features.
Pros
I love how in depth the features are. Being able to manage affiliate/influencer gifts all in the one platofrm is great.
Cons
I didn't like how a lot of features were blocked on the free/lower tier plans.
Response from Secomapp
Thank you for your feedback. We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps.
About the pricing plans, we were working very hard and enthusiastic to put every basic feature you need about affiliate marketing into the free plans.
About the paid pricing plans, there are some advanced features that may help you manage and build affiliate programs easier when scale up. You can see more detail in our pricing plan here https://uppromote.com/product-tour/pricing
We provide demo webinar tutorials for all merchants to better understand how our apps work and support every difficulty you may meet. You can book a demo webinar tutorial here: https://calendly.com/uppromote/demo-webinar
Contact us via live chat or at [email protected] if you need a hand.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool for affiliate management!
Reviewed on 2022/08/29
Pros
I was in the market looking for a solution to handle affiliates for my eCommerce brand. UpPromote has solved my headaches and makes it easy for me. It's pretty easy to set it up and their support team has been very responsive and helpful to my queries. Excellent job and keep it up!
Cons
Was hoping for a more seamless integration with Shopify so that users of my store would be able to login and see their affiliate tools. But this is not a deal breaker!
Response from Secomapp
Thank you for your feedback; we sincerely appreciate it and always listen and try our best to support your business from our end.
We have been trying our best to improve many types of integration with Shopify and other third-party tools.
Hopefully, our update will increase your experience with us.
If you have any issues using our app, please get in touch with us at [email protected], and we'll try our best to support you immediately.
- Industry: Retail
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A good solution for Affiliate Marketing on Shopify
Reviewed on 2022/12/24
We can keep track of different things whether we pay them or not.
We can keep track of different things whether we pay them or not.
Pros
This app works really well and integration was easy.
Cons
A more native integration with Shopify would be great, but not necessary
Response from Secomapp
Thank you for your feedback. We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps.
Please feel free to contact us via live chat or at [email protected] if you have any suggestions about Shopify integration that might support better for your affiliate marketing with UpPromote.
We always listen and develop the hardest work to bring an excellent experience to our customers.
Cheer!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review
Reviewed on 2022/12/22
Great
Great
Pros
Easy to use, great ui ux. Easy integration, great features , could focus more on free users
Cons
So many barriers behind paywall, not much promotion for free plan
Response from Secomapp
Thank you for your kind words. Payment is something we have always been trying to find solutions for.
Other than the manual way to process payments (using any payment method you prefer, from outside the app), we managed to provide users with 2 in-app payment methods: PayPal payout and Store credit.
We will keep trying our best to pull off more in-app payment methods. In case you find any issues at all, please feel free to reach out to our support team via the in-app chat.
We'd be more than happy to assist!
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Super Easy to Set Up and Get Started
Reviewed on 2022/10/20
So far it seems to be pretty solid, Im just now setting up a new site and waiting to get affiliates...
So far it seems to be pretty solid, Im just now setting up a new site and waiting to get affiliates and look forward to upgrading to take advantage of other features.
Pros
It was fairly easy to set up the system, the check list helped to make sure I got all the required information set up before launching.
Cons
I wasn't sure how to get the link to add the registration page to my site. Every time I hit preview it took me to a backend page because I was logged in. I had to copy the link and open in a different browser to see the actual url working from the front end.
Response from Secomapp
Sorry for the inconvenience. According to the app's logic, when you log into an affiliate account, the registration form links will lead to the aff admin portal.
We recommend copying the registration form link into an incognito browser tab.
Here's how to get the link:
Go to Programs tab > action column > get registration link. From there, you can get the registration form link for each program and use that link to add to your shop menu.
If you have any issues using our app, please get in touch with us at [email protected], and we'll try our best to support you immediately.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Useful to help me grow my affiliate program
Reviewed on 2022/09/13
Love the product and will continue to use it
Love the product and will continue to use it
Pros
Cheaper than most competitors and helps me keep track of my affiliates and sales
Cons
Took a bit of time to learn how to set up the different tiers
Response from Secomapp
We feel very grateful when reading your review. Thank you very much. Your review motivated us to keep pushing hard to bring the most value to every customer.
Regarding your issues about setting different tiers, we provide help documentation; please check here https://bit.ly/motivate-and-empower-your-affiliates.
We also have a Youtube channel that provides all help documentation in the video types, so you can easily follow. Check it here https://bit.ly/upromote-youtube-video
If you still meet challenges when using our app, kindly recommended to book a demo webinar tutorial with us, and we will walk through it step-by-step with you.
Book a webinar here https://calendly.com/uppromote/demo-webinar
- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very comprehensive solution at a very decent price
Reviewed on 2022/09/21
So far so good, very happy with it.
So far so good, very happy with it.
Pros
Everything is well laid out and easy to understand. The set up was a breeze with Shopify.
Cons
Call me old fashion, but I would have liked to have a phone number for support.
Response from Secomapp
"Thank you for your feedback. We appreciate your support and love for our app. We'll keep trying our best to improve the app as well as the service day by day.
Unfortunately, according to our privacy policy, we cannot provide our customer support's phone number. If you have any problems, please contact us via live chat or email at [email protected]. We'll support you immediately.
Also, you can book a demo tutorial to understand better and use our app.
Book now https://calendly.com/uppromote/demo-webinar"
- Industry: Real Estate
- Company size: 10,000+ Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Affiliate Marketing Review
Reviewed on 2022/12/05
Smooth and seamless.
Smooth and seamless.
Pros
It is user-friendly and easy to navigate
Cons
Price is rather high compared to competitors.
Response from Secomapp
Thank you for your feedback. We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps.
We provide demo webinar tutorials for all merchants to better understand how our apps work and support every difficulty you may meet. You can book a demo webinar tutorial here: https://calendly.com/uppromote/demo-webinar.
Contact us via live chat or [email protected] if you need a hand.
- Industry: Industrial Automation
- Company size: 1,001–5,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Expensive and difficult to use
Reviewed on 2022/09/29
Pros
When you can use it correctly, it could be a very funcional app. With that app you can develop the marketing strategy of your company.
Cons
I think it's quite difficult to use at the beginning and also is too expensive, so, in my opinion. It is only an app for people who knows to use and who has a very good reason to buy it.
Response from Secomapp
Thank you for your feedback. First of all, we are sorry for any inconvenience that you have met when using our apps. We always want to bring convenience and easy-to-use to every customer.
Please note that our customer support will always be available 24/7 to help you with all your problems.
Furthermore, you can book a demo webinar tutorial with us to better understand and use our app.
Book now https://calendly.com/uppromote/demo-webinar.
- Industry: Retail
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
A Fantastic All-In-One Affiliate Marketing Programme!
Reviewed on 2023/01/10
Pros
It's super easy to use and the set up couldn't have been smoother.
Cons
Nothing yet! I will be in touch if I think of anything though, of course.
Response from Secomapp
"Thank you for your feedback. Our hearts were melting when we see your review.
We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps.
Contact us via live chat or at [email protected] if you need a hand."

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
UpPromote: An Effective Affiliate Program
Reviewed on 2023/05/12
Pros
It is easy to setup. It is not time consuming as it has a lot of automated functions, customizable affiliate registration forms and reliable tracking process.
Cons
No feature in UpPromote that I consider I like the least as everything turns out for me working very well.
Response from Secomapp
Thank you for your feedback. Our hearts melted when we see your review.
We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps.
Contact us via live chat or at [email protected] if you need a hand.