Activity Messenger Reviews

Activity Messenger

4.7 (57)
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Translate your business rules into scalable workflows.

Overall rating

4.7 /5
(57)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.9/5

100%
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57 Reviews

Raul Antonio
Raul Antonio
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The perfect solution to manage my business

Reviewed on 2023/06/30

The ease of use is something I really appreciate. I'm not a techie, but the intuitive interface of...

The ease of use is something I really appreciate. I'm not a techie, but the intuitive interface of the platform has allowed me to navigate and configure everything without a problem. I can efficiently manage classes, record student attendance, and sell event tickets in just a few steps.

Pros

What fascinates me the most about this platform is its incredible ability to adapt to my needs as the owner of a music school. I love the ease with which I can manage my classes, register attendance and even sell tickets to events.

Cons

One small criticism is the cost. Although I understand that quality services come at a price, sometimes I feel that the price may be a bit high for small businesses like mine.

Catherine
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Canadian non-profit sport organization using Activity Messenger Enterprise

Reviewed on 2023/08/18

We have been working with Activity Messenger for almost two years now and we are so happy we were...

We have been working with Activity Messenger for almost two years now and we are so happy we were introduced to their product. We replaced both Mailchimp and Survey Monkey with Activity Messenger as well as continue to find new ways to utilize AM in our daily work. It's such a robust and easy platform to use.

Pros

The ability to use it for SO MANY things. When we first joined, we had no idea how much of our operations we would be able to do in Activity Messenger. We also love working with the AM team. They are extremely helpful and receptive to new ideas and happy to implement new things that will benefit their clients. The AM team is very accessible and we never have to worry about waiting for them to respond; they are ON IT.

Cons

Maybe I don't use the class registration feature enough, but I don't find it intuitive to have to set up a class in one area and also a registration form to go with that class in another. It's a weird (in my opinion) two-step process but, it does work. And if you're running the same or similar types of classes anyway, it is very easy to duplicate classes and forms and then just edit them to update the data that you need to (dates, location, instructor, etc.).

bengono
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

information distributor

Reviewed on 2023/10/18

Pros

for me this software is an effective solution because it's all-in-one, and I use it for forms and event registration for my organization

Cons

the major drawback of this software is that it's not available for all countries and it's very expensive

Alfonso
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Awesome TEAM

Reviewed on 2024/10/22

I like communicating with clients makes it super easy, nice profesionnal touch to emails being...

I like communicating with clients makes it super easy, nice profesionnal touch to emails being sent, reports are fun and surveys, etc.

Pros

Centralisation of different functionalities, very friendly user.

Cons

Having used it for the past 4 years, im open to adapting and giving feedback to help the plate forme get better and make it great to use for employes and clients.

Cj
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Everything at your fingertips

Reviewed on 2023/03/02

Pros

Activity Messenger has seamlessly integrated with our existing registration software and has plugged the existing holes we had with personalized communication as well as form and waiver management. The team is quick to implement fixes and is always available for support.

Cons

Some labels/feature names are confusing to understand at first glance.

Annie
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Activity Messenger is the best!

Reviewed on 2023/01/23

It's been super beneficial. Some leg work up front of course but every bit of work that I've put in...

It's been super beneficial. Some leg work up front of course but every bit of work that I've put in has paid off and will ten fold going forward now that we're set up.

Pros

So far we're just using the forms and registration features and our experience has been amazing. The team is incredibly helpful, I honestly cannot say enough about the customer service this company provides. The new forms I've built are beautiful (who knew forms could ever be beautiful!?) and the way it tracks the information that our participants provide has saved a ton of time. Our class teachers can check their registration and class lists directly as well, taking me out of the equation entirely. It's fabulous.

Cons

The software isn't quite as used friendly at first as I was hoping it would be but I think that's because it does so much more than the software we were using before. Anytime I've had a question [sensitive content hidden] has responded within a couple of hours , if not sooner, or even gotten on zoom calls to help guide me. The company has added many features that we've asked for so the platform is only getting better.

Chelsea
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Recreation Dept Uses AM

Reviewed on 2021/09/14

They've been very responsive to requests & helpful when we can't get things done. They are also...

They've been very responsive to requests & helpful when we can't get things done. They are also very upfront (in a good way) about what limitations that they have.

Pros

The best feature hands down is the scheduling option for messages. You can set up a message to go out before you have the registration completed. It auto pulls the registration list & sends to those people.

Cons

There is little to no integration with Amilia's facility rentals. If we could automate emailing to people who've booked with us (confirmation, details about the facility, a review prompt, etc) that would be amazing!

Jacqueline
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great added benefit if not already using!

Reviewed on 2022/09/16

We have had a great experience with Activity Messenger since the first day our clubs started using...

We have had a great experience with Activity Messenger since the first day our clubs started using the waivers and messaging option and a lot of our AGF Clubs have stayed using Activity Messenger.

Pros

We like using Activity Messenger for a lot of our form collections, such as waivers, injury reports, nominations, uniforms and so much more. Oh I can't forget [SENSITIVE CONTENT], they are awesome and always go the extra mile to make sure you are getting what you need out of the software.

Cons

I don't have anything that I don't like about the software, since [SENSITIVE CONTENT] are always there to help improve on what you think you are missing. We just need to use the software more because there are a lot of features that we are not using yet.

Jenni-Lee
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Activity Messenger makes our business possible

Reviewed on 2021/10/29

The team at Activity Messenger has been absolutely outstanding and on top of everything. Using...

The team at Activity Messenger has been absolutely outstanding and on top of everything. Using Activity messenger for our online classes as simplied the process so much.

Pros

I love the fact that the program creates zoom meetings for our programs and that we can set automatic messages to be sent before the class

Cons

I don't think there is anything I can say that I do not like because Activity messenger is constantly evolving and giving us new features so that we are able to use less applications and have everything in one place.

Dwayne
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Activity Messenger

Reviewed on 2023/08/18

Ability to communicate with client easily.

Ability to communicate with client easily.

Pros

Easy of use. Flexibility. All in one application. Added multiple features that I wanted since I started using it. Product support is amazing. [sensitive content hidden] is the best!!! Answers all of my questions.

Cons

Missing the ability to generate RL24 tax receipts but I know they are working on it.

Pankaj
Overall rating
  • Industry: Building Materials
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient event manager

Reviewed on 2024/05/21

Pros

With Activity Messenger I am able to send direct messages to our customers inviting them to our events and meetings

Cons

Very thrilled to have used Activity Messenger for our event managements.

Jennifer
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptional Service, program saves time and money

Reviewed on 2023/05/01

Pros

Olivier and his team are wonderful to work with, very helpful, very kind and very flexible.

Cons

Have no issues. when we needed help, team always stepped up to help us.

Lynda
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If you have a CMS - YOU NEED to look at this software

Reviewed on 2022/09/16

These guys are amazing! They have an awesome vision, fully support the product. the new features...

These guys are amazing! They have an awesome vision, fully support the product. the new features are just BRILLIANT! It's what you get when you work with forward thinking people who have multi layered industry experience.

Pros

Activity Messenger is so much more than communication. We chose it because if looked like it would fully support our mobile strategy, we quickly learned it allowed us to do so much more. What is best is it was so easy to set up and start using, my last system took hours and multiple calls with "Specialists", I did this in 20 minutes and only had 2 questions which were answered in minutes.

Cons

Nothing really, everything in Activity Messenger helped me grow, the only thing I would like to see for my business is just being able to create an invoice would be great, but this is a single use.

Tara
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommend

Reviewed on 2022/04/09

Overall I find this product fantastic! I use it daily and I am always discovering new features that...

Overall I find this product fantastic! I use it daily and I am always discovering new features that it offers. I also really like how easy it is to use and that you can customize it to suit your specific needs.

Pros

The pros of this software are that it is easy to use, extremely customizable and compliments any other software/websites you are using. I also enjoy the communication component as I find you can really connect with you clients using Activity Messenger.

Cons

The only con would be that for someone who is not tech-savvy the learning curve may be a bit longer however it is very easy to use once they learn the software and the functions available.

Tracey
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very happy with Activity Messenger!

Reviewed on 2021/06/03

The biggest problem Activity Messenger has solved for us is electronic waivers. We only had a PDF...

The biggest problem Activity Messenger has solved for us is electronic waivers. We only had a PDF version before which was very difficult for families. The automated tasks and integration with [SENSITIVE CONTENT HIDDEN] saves me so much time. I also like that I can reach out to [SENSITIVE CONTENT HIDDEN] if I have any issues, questions or feature suggestions and they respond right away.

Pros

We started using Activity Messenger for the ability to send our waivers electronically to our members. We had been looking for a way to do this, and having it link directly to [SENSITIVE CONTENT HIDDEN]is incredibly helpful. It is so much easier now to get waivers back quickly from families. We now love it for even more features; we can have our COVID daily questionnaires automatically sent to participants before their program by text, email or both; we set up automatic reminders for the start of programs; we have automatic happy birthday emails sent out to every member; and we can send and receive texts from families for immediate communications. Activity Messenger has made communicating with our members so much easier!

Cons

Right now, would just like a better way to view 2-way communications via text with members and receive notifications when we receive a text from a member. Would also like to be able to add more than one program to the automated tasks.

Tracy
Overall rating
  • Industry: Executive Office
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Staying in contact just got that much easier!

Reviewed on 2022/04/13

When we found Activity Messenger they were still in the developing stages of their product. They...

When we found Activity Messenger they were still in the developing stages of their product. They were so open to diversifying their product to our needs that we fell in love with not just the product but the customer support from the team.
[SENSITIVE CONTENT]
regularly touched base to see how they could improve on the product to help us meet our specific needs as a non profit sports program. As time moved on, we had digital waivers, fundraising initiatives, qwerty codes for easy customer access and so much more!

Pros

This software is so affordable. As a non-profit, we are always wanting to be conscious of where we are putting out money. Activity Messenger offered so many features that integrated with other content management and creative software that we saved money by moving our forms, communications and waivers over to Activity Messenger.

Cons

At this point, I do not have anything to say about negative aspects of the software. There are none!

Selena
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A solution for the smaller players

Reviewed on 2022/04/28

This product is great and the support is wonderful. I have been nothing but pleased with the...

This product is great and the support is wonderful. I have been nothing but pleased with the rollout of enhancements and the continued effort to make it better unlike some softwares.

Pros

It has almost if not all the functionality of programs like Amelia or Jackrabbit but with more flexibility on pricing.

Cons

It is still in development and at time clunky but the customer service is so fast that it makes up for it tenfold.

Casey
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great alternative to Constant Contact

Reviewed on 2021/11/27

Great. No need to look elsewhere. We use Smart Rec by Amilia and it has great synchronization,...

Great. No need to look elsewhere. We use Smart Rec by Amilia and it has great synchronization, though it could be better, but it is ever evolving.

Pros

Cheaper than other big name software. The company is newer, and smaller. A rep is easily emailed with quick responses often with the answer or an update or added feature to fix or alleviate a problem. There are 3 useful pricing structure tiers great for several different sized organizations or business. It allows you to integrate with Canva.com and Pixel, both of which can be free.

Cons

The top tier pricing structure has all the best features. When customers reply to a text message I don't get great notifications. I wish they would actually reply to my phone instead.

Nathan
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gymnastics BC Review of Activity Messenger

Reviewed on 2021/10/12

It has been very positive. We are slowly transitioning form other platforms and making sure that...

It has been very positive. We are slowly transitioning form other platforms and making sure that our community is still receiving the support they need in the process. We are genuinely excited to continue exploring this partnership.

Pros

The adaptability of the form system allows us to manage registration information, convert legal documents to online formats, and to manage all of the completed documents in a database. With this system also facilitating an excel export function, it made Activity Messenger very appealing to use as a tool that takes in data that we need to safely store, analyze, and access in the future.

Cons

There are some gaps with specific features (e.g., specific question options on forms or features on the communication settings). However, [SENSITIVE CONTENT] have been extremely prompt, understanding and excited to help fill in the gaps. They have already addressed 8-10 specific gaps that we have experienced and developed features that were exactly what we were looking for.

Mahmoud
Overall rating
  • Industry: Civil Engineering
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

[email protected]

Reviewed on 2022/09/28

While using the messenger program, I did not encounter any difficulties. The officials respond to...

While using the messenger program, I did not encounter any difficulties. The officials respond to customers as quickly as possible

Pros

It saves time and effort, is easy to use, and there is no difficulty in this program

Cons

While using the PayPal program, I did not encounter any difficulties. The officials respond to customers as quickly as possible

Janet
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and fantasic customer service

Reviewed on 2021/06/07

We have been able to streamline and enhance our communication with families and automate our...

We have been able to streamline and enhance our communication with families and automate our attendance tracking. We also plan to move our covid health screening to Activity Manager, saving us the cost of a separate online system that we have been using for the past year.

Pros

Our three favorite features are the automated (scheduled) messages, ability to easily create custom forms, and the new attendance feature.

Cons

We would like more reporting, especially around attendance.

Duncan
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bulk email & SMS

Reviewed on 2020/05/29

This product allows me to send email and/or SMS messages, saves me money and is significantly...

This product allows me to send email and/or SMS messages, saves me money and is significantly easier to use than the competitors. I can create, copy, modify and send newsletters and automated messages in minutes where Constant Contact takes hours. Sending SMS messages opens a whole new world with instant response.

Pros

Product is intuitive and simple to use and offers email as well as SMS messaging. I am a past user of Constant Contact, Survey Monkey and GoDaddy marketing email products. Activity Messenger easily wins on creating lists, building templates and cost. Lists are easy to upload, paste and build with extensive filter capacity as well as dual unsubscribe features. Templates are a dream to build. Pricing is based on use and not list size which is a giant saving.

Cons

Search & filter capabilities of old lists and template would be useful.

Alternatives Considered

SurveyMonkey and GoDaddy Website Builder

Reasons for Choosing Activity Messenger

Creating templates was a nightmare and way too expensive. No SMS functionality.

Switched From

Constant Contact

Reasons for Switching to Activity Messenger

Ease of use and pricing. Lack of SMS functionality.

Response from Activity Messenger

Thank you for the review! We appreciate your business and we are looking forward to keep solving your needs!

Selina
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Activity Messenger

Reviewed on 2022/09/16

Activity Messenger has allowed me and the team to stay organized by creating 3 different sections...

Activity Messenger has allowed me and the team to stay organized by creating 3 different sections for each of the regions we are coordinating. It also simplifies the task when we are recruiting as our applicants fill out the forms according to their region and book their interviews based on the days and times we added on the calendar. Being able to communicate with the coaches and applicants through text message and email is also an aspect that was well thought out and is used often when communicating with them.

Pros

The way of communication and ease of scheduling interviews.

Cons

When we would like to permanently edit a workers information (phone number or email), we end up with the same employee twice.

Bronwen
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Service & Fit for our Business!

Reviewed on 2020/08/28

Pros

#1 it's integration with Amilia (registration software) and Zoom (for live classes) has saved us hours of time (and tears)!
#2 it's Forms and Automation features have allowed us to send out important reminders to sign Liability waivers to our customers. Set it up, and let it run in the background. (Bonus - it stores all signed waivers for you electronically and sends a copy to your customer!).
#3 Videos & Photos are hugely important to telling our Story. Activity Messenger allows us to store media files and integrates with our YouTube and Vimeo accounts. All this means creating branded content got a whole lot easier!

Cons

It'll be nice to have more flexibility with formatting emails.

Olivier
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A total game changer for us!

Reviewed on 2020/10/06

Pros

Finally an app geared for sports and recreation . This has simplified and streamlined our communications while reducing administrative time by a lot.

Since it also replaces mailchimp, we are actually saving money every month!

The features activity messenger offers have become integral parts of our business especially during covid-19. We us it to quickly text/email a class cancellation, and have parents sign online waivers. We also use it to integrate our zoom online classes!
If you are in the recreation and sports business, this is a no-brainer!

Cons

Honestly, I have not found anything yet when I compare to other products out there. This is such an upgrade from mailchimp because it's really geared for sports activities.