DanceBiz Reviews

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86 Reviews

- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One stop shop for your CRM needs!
Reviewed on 2019/02/01
It's our one stop shop - so much so I actually have 4 accounts. This is for a business cleanse...
It's our one stop shop - so much so I actually have 4 accounts. This is for a business cleanse reason as each location requires a different set of information.
I'm setting up another slightly unrelated business too and this software would be perfect for that business as well.
Pros
The ease of use - it's really simple, even if you're not the most technical, it's certainly something for everyone and every business. From reporting, generating invoices and taking payments to keeping my customer database clean, this system does it all.
Cons
Hard to say really - I've not found any fault with it so far. It's improved on a regular basis and it's functionality improved a lot so if you ever find something you're not too happy with, within a few days, it's been updated.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I wish I'd used DanceBiz years ago!
Reviewed on 2021/05/05
DanceBiz has consolidated my administration and made the day-to-day running of my business so much...
DanceBiz has consolidated my administration and made the day-to-day running of my business so much smoother and less stressful. I have tried other software, and found danceBiz to be much easier to use and visually a lot clearer. The support team - [SENSITIVE CONTENT HIDDEN] especially - have been AMAZING. I ahve been supported every step of the way and am so grateful for the team's help.
Pros
With a full-time teaching workload and a young family, administration was becoming overwhelming. DanceBiz has allowed me to streamline my administrative tasks and view everything in one place - it is so accessible and easy to use.
My company teaches Dance and Drama at 5 venues, and I found it difficult to find software that could adapt to my company's business model, where over 100 students are on a rotating timetable, taking different lessons at different times on different days each week. DanceBiz was the only company who said they could help me with this - their team have supported me brilliantly throughout my integration onto their system, and I am now invoicing with ease and my teachers have easy access to online registers. I cannot recommend DanceBiz highly enough!
Cons
Any problems I have encountered, DanceBiz have been able to help me with. The only things I would change if i could would be to have more choice over my invoice template - I would like more features so I could have a template more bespoke to my company.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Needs updating
Reviewed on 2021/03/20
Dancebiz meant less time spent doing admin jobs. After many years of use and other products coming...
Dancebiz meant less time spent doing admin jobs. After many years of use and other products coming on to the market it became less user friendly and confusing.
Pros
Dancebiz was great for keeping all records in one place. The customer service was always good and quick to respond.
Cons
It seemed clunky and everything was in different places and we couldn't see the information we wanted in one place. The integration with Go Cardless seemed to provide more work instead of less.
The back end user interface was quite dated and confusing.
Alternatives Considered
MindbodyReasons for Switching to DanceBiz
CostResponse from ThinkSmart Software
We appreciate your feedback regarding our product's advantages and your concerns regarding Go Cardless. We take all customer feedback seriously and would be more than happy to assist you further with using the Go Cardless payment method. One of our friendly staff will be in touch to help you with this and any other issues you have.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DanceBiz does almost everything you need!
Reviewed on 2020/05/07
It has been really easy to start with DanceBiz and the team are always very helpful. Usually I ring...
It has been really easy to start with DanceBiz and the team are always very helpful. Usually I ring [SENSITIVE CONTENT HIDDEN] and she doesn't make me feel like an idiot when I make a mistake and don't know how to fix it.
Pros
I love that the information is all stored in one place: class info, contact info, invoices etc. I can easily email/phone/sms families either individually, as a class or entire school or year level.
Cons
Sometimes it feels a little clunky but it's very user friendly. I don't find the "help" feature that helpful so I need to contact you guys when I have an issue - however it gets dealt with very effectively.
I have used your old/vintage YouTube videos and I'd probably prefer these to be updated.
Alternatives Considered
Jackrabbit DanceReasons for Switching to DanceBiz
Jackrabbit - looked like it offered more BUT it looked really complicated PLUS I liked how you guys were in Australia. Not that I've ever been to your office, but I think as an Australian you understand our needs more - especially with the GST side of things.- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
dance biz for dance school owner
Reviewed on 2020/08/11
We use it on a daily basis and it is useful for a dance school owner to keep all the student's...
We use it on a daily basis and it is useful for a dance school owner to keep all the student's details online. Invoicing works but its takes a while to get used to as it never seems to do exactly what we need. We get there though in the end.
Pros
We mainly use this software for registration of students & customers, to take registers and to create invoices. It integrates with Xero which was one of the main features we were looking for
Cons
its tricky to find the student if you don't know the customers name ( often different from the child's name) andto get to a particular class you need to click through quite a few options
Alternatives Considered
Jackrabbit DanceReasons for Choosing DanceBiz
because dance biz integrates with Xero which membermeister doesn't.Reasons for Switching to DanceBiz
integrated with Xero and is UK based as are we- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Software & Team Member
Reviewed on 2021/11/07
The team are amazing. Very supportive, and understanding. I wouldn't go anywhere else!
The team are amazing. Very supportive, and understanding. I wouldn't go anywhere else!
Pros
Online Class Management System, and the app for parents.
Cons
It depends on your individual circumstances!
- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Would recommend this product
Reviewed on 2020/08/21
Great tools that can be tailored to our needs , excellent prompt support available when needed and...
Great tools that can be tailored to our needs , excellent prompt support available when needed and very open to feedback .
Pros
Great for teacher Office communication & records
Cons
Few small features could do with an update or reconfiguration for maximise ease of use
Alternatives Considered
Jackrabbit DanceReasons for Switching to DanceBiz
Australian product Easier to use for "NONE IT"staff
- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Every Dance Studio needs this!
Reviewed on 2019/02/13
Really pleased with the service I get from Dancebiz, they are always on the end of the phone if I...
Really pleased with the service I get from Dancebiz, they are always on the end of the phone if I need them, and get any issues sorted out quickly and efficiently. Very happy with the Dance Biz software and it really does make my life easier!!
Pros
Dancebiz has changed my life! Invoicing at the touch of a button, emailing or texting classes takes no time at all.
Cons
I'm happy with it all but apparently I have to fill this in, so I would like to be able to print out a birthday list- I'm sure there's a way to do it, but haven't worked it out yet!
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
So perfect for studio owners
Reviewed on 2018/04/27
Pros
The best for managins students and tuition. I love that I can put monthly fees on an account for tuition.
Cons
This should have a better way to apply late fees to accounts. I would appreciate a button to quickly add small expenses like bottles of water.

- Industry: Performing Arts
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Dance class tracker
Reviewed on 2019/03/15
The user interface was easy to use and I valued the ability to do a register on my phone and then...
The user interface was easy to use and I valued the ability to do a register on my phone and then forget about it Nd get on with class. It made incoicing easy. I never had any real technical issues. The one problem I did have (with syncing) was handled efficiently and swiftly. The only readon I no longer use DanceBiz purely because i stopped running private classes.
Pros
I liked the fact that I could keep all class data together in the database and extract statistics with ease.
Cons
As I am a sole trader I found it quite expensive to run. I think i would also prefer an annual fee (i hate the hassle of monthly payments - even with direct debit)
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dancebiz has allowed us to take Control of our adminitration and spend time focussing on...
Reviewed on 2019/05/15
Before we started using Dancebiz we were doing everything manually. Our business was growing so...
Before we started using Dancebiz we were doing everything manually. Our business was growing so fast we struggled to keep up. Once we implemented Dancebiz is really helped gain control of our Administration and we have grown our business using the features of Dancebiz along the way.
Pros
We really like how everything is integrated into one place - emails, text messaging, invoicing, Income reports, recital planner is amazing and the new notifications feature.
We also like how fabulous the customer support is and how they are contently upgrading and evolving. The online enrolments and customer portals were a total game changer for us.
Cons
We actually had trouble answering this question because when we have had issues or troubles in the past the ThinkSmart team usually listen and help us resolve them.
The unpublished invoice balances showing in Customer Portals.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Software Saviour
Reviewed on 2021/09/08
I wouldn't be with out DanceBiz as it makes communication with my clients much easier
I wouldn't be with out DanceBiz as it makes communication with my clients much easier
Pros
This saves lots of admin time. Once it is set up, the software saves times as it creates invoices and you can email classes directly.
Cons
There are lots features and it can be complicated especially to start with. I'm not sure I use all of the features.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Couldn't do without it!
Reviewed on 2021/05/11
Very good and couldn't keep track of the customers or students without it.
Very good and couldn't keep track of the customers or students without it.
Pros
Invoicing features and seeing what I need at a glance
Cons
would love to have a mid selection for contacting customers from individual registers. At the moment all I am aware of is 'message all' or 'message selected' (individual).
Online porthole is confusing to set up and thus haven't.
Alternatives Considered
ClassForKidsReasons for Choosing DanceBiz
It wasn't working for us and very time consuming to useReasons for Switching to DanceBiz
Reviews and administration capabilities- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DanceBiz makes my business admin so easy
Reviewed on 2019/06/10
As a business, we absolutely love the overall function of DanceBiz, with over 15 staff we can all...
As a business, we absolutely love the overall function of DanceBiz, with over 15 staff we can all easily access things we need, and work well as a team to get greater results.
Pros
How it easy it is to keep everything about my business all in on program.
I love that I can click onto statistics and see up to date reports and also that it integrates well with XERO which helps with my book keeping systems.
Cons
One tiny feature of the program in amongst many great things is that when clients enrol online, if they enrol in one class, but email separately to enrol in a 2nd class I can't automatically do that in one move, I have to go out of one page and open another.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Love Love Dancebiz
Reviewed on 2021/03/28
It is freeing up my time. I have recently integrated Xero, Go Cardless and Stripe to make my studio...
It is freeing up my time. I have recently integrated Xero, Go Cardless and Stripe to make my studio cashless. I have everyones details with a touch of a button. I wouldn't go anywhere else
Pros
I absolutely love how much time it has saved me with its automated features and no more carrying around registration forms! I love also that it is constantly evolving and new features being added and the support you receive.
Cons
Sometimes the software has bugs which mean it crashes and it is difficult to get hold of someone as you need to send an email and wait for a call back.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great time saver!
Reviewed on 2019/07/16
Pros
DanceBiz is easy to use, and it makes daily admin tasks much easier and quicker E.g. sending out bulk emails to customers where you can select them in bulk rather than individually selecting them, making it a much quicker process. It's also great for enrolling new students into classes really quickly, and sending out bulk invoices at the stat of a new term, again saving lots of time.
Cons
It occasionally crashes on me but this could be my computer rather than dancebiz.
- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Large Performing Arts School
Reviewed on 2019/07/16
We experience excellent customer service from Rep and the team. If we have a question or query they...
We experience excellent customer service from Rep and the team. If we have a question or query they are always happy to help and are constantly working to improve the software and implement changes that we suggest to help efficiency. The software has saved us a fortune in man hours!
Pros
We went from almost entirely paperwork to online and the process has made it far easier for multiple office staff to be able to work at the same time and see updated information.
Cons
Sometimes it can freeze for a little while.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Makes Life Easier
Reviewed on 2019/05/24
Pros
It has made a considerable difference to the running of our Dance School. The customer support is 5 star, always very helpful and prompt to reply.
Cons
One needs to spend time to see how many different ways the software can be used in relation to the pricing structure, this entails a lot of time spent with a customer service representative to learn the details prior to launching.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dancebiz makes life easier
Reviewed on 2019/06/02
The sync to Xero application is very difficult. I work at two schools, and both are having huge...
The sync to Xero application is very difficult. I work at two schools, and both are having huge difficulties with this aspect of Dancebiz.
The administrative side of student records, and concert timetabling are excellent.
Pros
Ease of use in most cases. All of the staff can use the functions they need, often with no instruction.
Cons
Some of the online applications are difficult to comprehend and implement.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great System
Reviewed on 2020/01/24
I am more than happy with dance biz I don't think I could run my school without it
I am more than happy with dance biz I don't think I could run my school without it
Pros
Integrates with my shop POS system, love the event planner its a god send.
Cons
costly, had issues when linking with quickbooks
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Making my life a whole lot easier!
Reviewed on 2019/07/17
Pros
Reduces admin time considerably and it's being able to contact class members quickly and efficiently via text or email.
Cons
Would be easier if there is a way to group invoices and keep notes on them. It can sometimes be a little slow.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DanceBiz is the best!
Reviewed on 2021/03/29
Amazing! Love the whole set up and the support team are absolutely fantastic - they respond so...
Amazing! Love the whole set up and the support team are absolutely fantastic - they respond so quickly to any question you have or book you in for a call to go through any problems or learning how to use a certain feature. I cannot recommend highly enough.
Pros
The whole process was so easy to set up with the help of the amazing customer service team. Easy to use and navigate.
Cons
Nothing - I like the whole system and now cannot imagine how I managed without it.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great system
Reviewed on 2019/01/28
Pros
I absolutely love Dance Biz! We have used for over 7 years and never looked back. Saves me hours and hours of admin
Easy to use. Gives lots of options for class enrolments, payments etc.
Fantastic customer service
Cons
nothing really. The service allows us to run how we need to
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DanceBiz
Reviewed on 2019/01/28
DanceBiz are always very quick to respond to any queries & are always updating to make things even...
DanceBiz are always very quick to respond to any queries & are always updating to make things even easier/better for dance teachers.
Pros
Cuts admin time down & I love the class email function.
Cons
Medical info does not show up next to pupils on registers.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to Navigate
Reviewed on 2019/05/24
Good.
Good.
Pros
I find it very easy to navigate and to learn my way around the software.
Cons
We seem to have a little trouble to changes from term to term not being maintained and few customers not receiving whole school emails, and there is no way of identifying this on our end.