MailTrack

4.5 (226)
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Email Tracking for Gmail

Overall rating

4.5 /5
(226)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support
4.3/5

92%
recommended this app
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226 Reviews

Anuj
Anuj
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MailTrack FTW!

Reviewed on 2023/11/13

Overall experience has been wonderful and it's easily my go-to email tracking application. I've...

Overall experience has been wonderful and it's easily my go-to email tracking application. I've tried others but this one is the smoothest & easiest to use.

Pros

Best thing about MailTrack is that not only does it automatically let you know once someone opens an email you've sent to them, it gives you a daily update on how many emails you sent, how many have been opened, who hasn't open an email yet, etc. It's done wonders for my business knowing if someone received my message.

Cons

The only thing I don't like about MailTrack is that it includes itself in your signature when you send emails. However, you can get rid of that by using the paid version. I guess it's not a bad trade off considering all of the benefits I'm receiving for free!

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

MailTrack is a Low-Overhead, Complete Mail-tracking Solution

Reviewed on 2021/08/06

My overall experience with MailTrack has been quite positive. It has allowed me to reach a greater...

My overall experience with MailTrack has been quite positive. It has allowed me to reach a greater level of engagement with my targeted emails than I ever have before.

Pros

I have run numerous email promotional campaigns for product launches (music, books) over the years and MailTrack is by far the simplest mail tracker I've used. It used to be that I'd send out emails wondering if they were ever getting opened, but MailTrack alleviates that concern. I now know when my emails are opened and links are clicked. This allows me to follow up accordingly to achieve even greater response to my campaigns. Moreover, MailTrack features an easy Gmail integration plugin that enables easy monitoring from within my mail client of choice. I did pay to upgrade to the premium version in order to remove the "sent by MailTrack" branding that would otherwise appear.

Cons

The only issue I've encountered with MailTrack (aside from the easily resolved need to turn off the "sent by MailTrack" branding) comes when I send email to certain domains. I've found that institutional/organizational email addresses are much more likely to alert users to the fact that their emails are being tracked, but I imagine this is the case with all image-based mail trackers. Further, some of those mail servers forward and display emails to end users in a way that makes it appear as if an email has been opened far more times than it ever actually is (one particular email registered over 100 opens without a response). These complaints are fairly minor though--MailTrack largely functions as advertised.

Eyal
Eyal
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Beware of Auto Billing

Reviewed on 2023/01/24

Disappointing.

Disappointing.

Pros

Ease of use

Cons

Beware of auto-billing without invoices or notifications. I subscribed and specifically asked their customer support team not to be auto-billed. They ignored this request, and billed me for 18 months without notifiying me at any stage, despite my request and not using the service at all for over 12 months.

Jessica
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A MUST HAVE

Reviewed on 2024/05/13

Overall if great to have active for all your emails.

Overall if great to have active for all your emails.

Pros

This is a must have if you send emails out daily and want to know if they are being open and read. It helps track how many times its open and when the last time they opened it.

Cons

You need to upgrade if you want details about exactly who opened it if you send it to multiple people at a time.

Tareq
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

email tracking

Reviewed on 2024/10/03

my overall experience is great. I would say this works fro specific industries if you only rely on...

my overall experience is great. I would say this works fro specific industries if you only rely on your email for communication and there is no other methods

Pros

helps me track emails. this is very important when you have a lot of volume coming in on a daily basis.

Cons

I wish it would tell you if the receipt has opened the email or not? basically if it will show the person read your email or not

Mirko
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Smooth Email Tracking With MailTrack

Reviewed on 2024/05/01

Pros

As an email tracking software, MailTrack offers great features and also makes email marketing easy.

Cons

MailTrack is not problematic at all. Meets needs.

Camilo Alberto
Overall rating
  • Industry: Cosmetics
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tracking our information

Reviewed on 2023/06/29

To be able to have support when it comes to knowing who first-hand the information has reached to...

To be able to have support when it comes to knowing who first-hand the information has reached to avoid having read confirmation conflicts.

Pros

Being able to instantly track where and when our messages arrive, plus it's affordable to buy which really gives us access to the power to reliably manage information.

Cons

I don't know if maybe I haven't explored it but it would be interesting to know if our messages have been forwarded or shared to third parties or unwanted domains.

Safa
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Email tracking is so much easy and useful

Reviewed on 2023/12/01

I benefit from this tool. So I will recommend it to everyone.

I benefit from this tool. So I will recommend it to everyone.

Pros

As a teacher, I have to send 10+ emails per day. Tracking them all together is not easy for me. But MailTrack made it easy for me to track the mail. I can get to know if someone opens my mail. So, it's so helpful.

Cons

I like almost everything, but setting up this software for every email is redundant to me. So, there should be one setting for all my logged-in emails.

Clarissa
Overall rating
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

MailTrack for Daily Tracking of your Emails when you're Busy

Reviewed on 2024/04/27

I love it, aside from it is very timely nowadays for professional like me, it's also very easy to...

I love it, aside from it is very timely nowadays for professional like me, it's also very easy to use and navigate especially for me that I'm not a very good user of online applications.

Pros

I like on this application is that I can merge documents using this as well as track my emails, as a newly promoted trainer, it's very difficult for me to handle my emails, with this application it gave me ease and help.

Cons

None so far, because of this application, tracking and editing my data were easier for me because of this.

Atif
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Email tracking is possible now with MailTrack

Reviewed on 2023/10/20

Pros

As a teacher, I have to sent so many mails per day. I had to make sure that all mails are reaching toward the person. MailTrack help me a lot in that case by helping me tracking that the mail is opened or not.

Cons

I didn't like their pricing. This should be decrease I think. But in somepoint, it may sound okay for the normal people outside my country as I am living in a financially bounded country.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

For Mailing

Reviewed on 2023/08/11

Pros

I like most the notifications. when he tells me that they saw me

Cons

I like everything I don't have something I don't like at all

Sangeeta
Overall rating
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

How I track emails

Reviewed on 2023/09/28

Pros

I have loved how integrated this application is and how seamless the experience it provides. The experience is way better than other application I have used before.

Cons

The paid version sometimes feels have different benefits for different price category which is not good for someone with lower budget.

Nurul Aishah
Nurul Aishah
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

MailTrack all my email status

Reviewed on 2021/11/03

Pros

I like all of the reports provided by this program once my emails have been sent. It assists me in keeping track of the status of emails, such as whether or not the receiver has opened them and how long they have been open. All of these cues will help us craft an effective follow-up email. To keep an eye on my email within my favorite email client, MailTrack provides an easy Gmail connector plugin.

Cons

One of the things I detest about this program is that it does not provide complete anonymity while sending the email. It will be visible in the email footnote that the email was sent using MailTracker. It would leave a negative impression on the receiver, and I would delete it totally if I were able to. For a basic program like this, the premium package is rather pricey.

Dasser
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Very simple tool to track your emails

Reviewed on 2023/01/06

I really like my plug-and-play experience using MailTrack, and how it makes my email experience a...

I really like my plug-and-play experience using MailTrack, and how it makes my email experience a lot better. Thanks for MailTrack!

Pros

MailTrack is a very plug-and-play product in terms of how easy to use it. Also, it plays a real impact on the info share about your sent mail. In addition to having a very generous free plan.

Cons

Some years ago, I heard from a friend who is using MailTrack that sometimes his emails are being received in spam, that was a real issue but I am not sure if it is still there anymore or not.

Verified Reviewer
Overall rating
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

It's usually useful

Reviewed on 2019/04/27

I use this plugin in my workplace because in my daily work I need to send important emails. A lot...

I use this plugin in my workplace because in my daily work I need to send important emails. A lot of times I need to know a fast answer and is important to know if the people open your email and have seen your email or if the people have not opened the message.

Pros

You can use it in your email to know who has read your email. It is easy and fast to install (plugin). In important emails, you need to know if the other person has read the message, and is very helpful because you receive a message to confirm that person open your email. This message comes to you immediately, just when the person opens your email.

Cons

The principal con is when you send an email to more than one person. When someone opens the email, you receive the message, but you don't know who exactly opens the email. In my opinion, would be more useful if you receive a message like this "X email address has opened your email" because you would know who opened your message.

Lisa
Lisa
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great for checking email opens!

Reviewed on 2022/04/26

I really like this software and use it both for business and personal. It was easy to install...

I really like this software and use it both for business and personal. It was easy to install using the google platform.

Pros

We love seeing when recipients have opened our emails. It is immensely helpful for knowing when we need to send a follow up because and email may have been lost and not opened. I like the double check visual so you can see that it was received and then opened.

Cons

Not a lot bad to say about this software for what we use it for.

Jordan
Jordan
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy mail tracking that works

Reviewed on 2021/07/06

Mailtrack lets me know my emails are being ready and keeps me from having to do follow up emails to...

Mailtrack lets me know my emails are being ready and keeps me from having to do follow up emails to check if the messages were received.

Pros

Mailtrack is super easy to install with just a few clicks. Once you install the plugin and allow gmail access it is ready to go on the account you choose.

Cons

Mailtrack costs more than some of it's competitors but after trying others I keep coming back due to the simplicity and features.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great tracking software for free

Reviewed on 2021/10/26

The main benefit is exactly what I wanted. I know when someone has opened my e-mail and can then...

The main benefit is exactly what I wanted. I know when someone has opened my e-mail and can then follow up. It also helps me confirm that someone is no longer there by bouncing back. Something else that my CRM won't do.

Pros

Since I use Salesforce CRM I cannot track e-mails. Taking my e-mails from Google using Mailtrack as an add-on allows complete tracking. I can see every time someone opens and e-mail and it rates it as a hot conversation when it is opened multiple times in a short time span.

Cons

I would probably use it more for campaigns but lack the tutorial to automate contacts and templates.

Jose
Jose
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Life changing tracking

Reviewed on 2022/05/08

Great tool to stay on track of every daily mail.

Great tool to stay on track of every daily mail.

Pros

I didn't know i need a tool like MailTrack til i start using it on my gmail. It really helps me to low down my anxiety and keep delivers in order.

Cons

Default settings might result annoying if you don't like to receive notifications from every mail you send.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Indispensable part of business

Reviewed on 2020/02/06

It helps us track the emails we send on a day to day basis. We send dozens of emails and we need to...

It helps us track the emails we send on a day to day basis. We send dozens of emails and we need to know whether our recipient have actually been reading our mails or not. Mailtrack is a must!

Pros

An important tool if you are a marketer. It helps you with insights on the delivery and the opens. You can tell if a person has in fact read your email and if a person is digging up past emails. Really like the tool a lot. Mailtrack is an integral part of my day to day affair. I can't do without it at all.

Cons

You can actually bypass it if you mark an email as read and open it later in the future. Not sure that was a one time thing or an actual bug.

Karolina
Karolina
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I can't imagine work without MailTrack.

Reviewed on 2018/11/30

I can't imagine my browser without this plugin.

I can't imagine my browser without this plugin.

Pros

If you are a seller this tool must be in your browser. Mail Track give you possibility to track how your offer was received and how many times someone checked your offer. Using this feedback you can modify your sells strategy and improve.

Cons

Aggressive advertisement really make me angry but I can understand they are shows up only in freemium options.

Ed
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Use it every day to track important emails. Real-time alerts are very useful.

Reviewed on 2018/02/07

Knowing my emails are opened is very useful. Real-time alerts allow me to be ready for a phone call...

Knowing my emails are opened is very useful. Real-time alerts allow me to be ready for a phone call or email reply. It's particularly nice when an old email is reopened and I can anticipate a repeat inquiry.

Pros

Easy to install and use. I have a "pro" subscription but like the free option for personal accounts I rarely use (so I'm not concerned about the "Sent with Mailtrack" message). The "coming soon" for Android would be great, and their new $2.50 a month "Basic" subscription might be a good value for those rarely used accounts (I'm thinking about it).

Cons

It would be nice to have delayed sending, which some other similar products have (Boomerang, Bananatag) and the ability to track two accounts (personal, business) without needing 2 subscriptions. But I get the latter might not fit their business model.

Laura
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Essential email tracker

Reviewed on 2020/10/15

I like knowing that someone has opened and read an email - or possibly overlooked it or had it go...

I like knowing that someone has opened and read an email - or possibly overlooked it or had it go missing. In a busy life with too many 'virtual communications' and potential crossed wired this gives a little peace of mind.

Pros

I love knowing that someone has definitely received and read my email - and this makes it so easy and discrete. It also notifies me as to when they revisit the email at a later date, or if it may have been forwarded - and also if an email has not been opened at all, which means I can legitimately follow up. Peace of mind for important emails when you want to know whether or not it has been read (and don't want to use FB messenger).

Cons

I only have the free version at the moment - so I need to manually remove the icon if I want to be private about using this. The paid for version felt pricey with more features than I actually needed - would prefer a basic level which simply removes the branding for a small annual fee.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Highly recommended

Reviewed on 2020/02/28

I am using MailTrack to track all my email delivery and the read receipts. You will also get a...

I am using MailTrack to track all my email delivery and the read receipts. You will also get a notification is someone is digging really old emails. That is quite helpful as well.

Pros

Recommended tool for tracking your mail deliveries and the read receipts. Its super easy to understand and quite important for marketers and sales professionals. It goes hand in hand with gmail, it is a must use tool.

Cons

There is barely anything I dislike about Mailtrack. The tool is useful and I do not think I can do without it.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Blue Ticks for Email!

Reviewed on 2019/08/31

It has helped me to give more thoughtful replies to the emails

It has helped me to give more thoughtful replies to the emails

Pros

Helps me keep track of when my mail has been read/received or not. I can use this very important insight to write follow up mails or decide how to proceed according to the time when the mail was read. Especially helpful when sending out the invitations

Cons

It appends the "Sent using MailTrack" in the free version, this informs the receiver that it is tracked.. but it can be removed in the premium version.