Ximble Reviews

Ximble

Online employee scheduling & time clocking

4.5/5 (47 reviews)
Rachel R.

Overall, Nimbleschedule has been great

Reviewed on 2016/01/18
Review Source: GetApp

For a while now, the ability to track coverage for our EMS staff was a bit scattered. We never had problems with the actual scheduling -- we have a set schedule that pretty much never changes -- however it was becoming increasingly difficult to track when one person was covering for someone else's shift. It became a game of texting, guessing and questioning who was covering for whom." It was getting confusing and needed some serious help.

Being a small town volunteer organization, we don't have a lot of money to spend. So finding an inexpensive solution that was also very easy for some not-so-tech-savvy people to use was key. Nimbleschedule fits the bill perfectly. I am very surprised at how many of my members actually use it.

Though I do have a few items that I wish were different, overall Nimbleschedule has been a wonderful tool for our service.

Pros

*Fairly easy to use - One you get a hang for what certain features do, it is very easy to use and a schedule can be set up pretty quickly. I can do a year's worth of scheduling for a dozen people in about a half an hour.

*The app and web consoles are both very easy to interpret - Adding people to the schedule means I have to pay for them to use the app, whether they use it or not. The app and website are so easy for them to use, I am surprised how many of them say they actually use it regularly.

*Lots of customization - I love all of the information it allows me to enter about my staff. The ability to turn certain notifications on and off for each individual is great too. It is completely customizable, which is great.

*Announcements/SMS texts - Group texts are great, but can get messy when everyone starts replying. The announcements feature has been great. I use it to let people know about large span schedule changes, training opportunities and general housekeeping notes. The extra $1 per person per year is completely worth it for everyone to get a text when I post a schedule change or announcement.

Cons

*Inability to turn certain features off - Since our service relies on coverage, we cannot just request time off. The shift needs to be traded. I wish I could turn off the "request time off" feature so that it doesn't get used at all.

*Positions do not automatically update - I have several members licensed at an MFR level. Last year I had 1, and this year will have more who's license will increase to an EMT-Basic level. When I change their position in their profile, it does not automatically update on the schedule. I may be doing something wrong, but the only thing I have found I can do to get them to show at their new level is to delete their schedule and re-enter it.

*Inability to create overnight/multi-day shifts - This is probably my biggest drawback about Nimbleschedule. Admittedly we have some pretty weird schedules. Most of my shifts are overnight and all-weekend shifts. The weekend shifts span 60 hours, and overnights are from 6 PM to 6 AM. As it stands now, in order for a shift to accurately span multiple days on the schedule, multiple shifts need to be created. It would be very helpful to be able to enter dates as well as times for shift start and end times, so that I am not creating 12 different shifts (4 different shifts (Fri night, Sat, Sun and Mon morning) for 3 people) for every weekend.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Iwa S.

Great App

Used Daily for 1+ year
Reviewed on 2019/08/29
Review Source: Capterra

Great service, very helpful and the software has only gotten better over time!

Pros

We are a small company so Ximble was affordable and best of all- SIMPLE and easy to use. Great customer service with quick responses.

Cons

It logs you out randomly and takes time to log back in which is a total hassle when you are trying to start your work day.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ethan K.

Great tool for monitoring Employee Hours

Used Daily for 1+ year
Reviewed on 2018/11/27
Review Source: Capterra

Over-all, besides the minor annoyance of having to edit incorrect hours due to placement of clock out button, ximble has been pretty painless in terms of monitoring employee hours. Being able to edit employee schedules on the app and having the app send alerts to all your employees of their scheduled hours is a big plus.

Pros

Ease of clocking in and clocking out.
Simple interface.
Has a mobile App.

Cons

A lot of the employees make mistakes of "clocking out" instead of "taking break for lunch". I do not understand why Ximble thought it was necessary to add a big CLOCK OUT symbol right above the "take a break" button when you can clock out from the main page anyway. Having to correct this mistake can get a bit annoying when a lot of your employees consistently do it.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10
Elena T.

Ximble makes clocking in easier

Used Daily for 2+ years
Reviewed on 2019/01/31
Review Source: Capterra

Pros

Ximble has a very easy and intuitive interface for clocking in and out of work and tracking your hours. I am a big fan of clean UI and Ximble delivers in that respect. It has a very mobile friendly web page, which is good because I am not a fan of the app.

Cons

I would not recommend installing the app as the location tracking is not an opt in feature. I am NOT comfortable with my employer tracking my location. If this were an opt in feature, I would likely use it.

Rating breakdown

Ease of Use

Likelihood to recommend

7.0/10
Jeremy H.

Fantastic Software!

Used Daily for 1-5 months
Reviewed on 2016/09/19
Review Source: Capterra

Nimble Schedule is an intuitive and powerful software that makes schedules easily accessible to employees. There are some basic functions that would make the software easier to use, such as batch-deleting shifts in a more intuitive way, or auto-scheduling based on employee availability. Batch-deleting exists, but is very difficult to use; auto-scheduling also exists, but doesn't work for our purposes. These are minor complaints, however. Nimble Schedule does scheduling very well, is flexible, and easy-to-use where it counts.

Pros

The software is powerful, well-priced, mostly intuitive, and easily accessible for employees. It is well-built, efficient, and looks modern. Nimble Schedule's best feature is its customer service. Customer service is generally available within minutes via the in-browser chat function. Representatives are friendly, respectful, and happily assist with any problems.

Cons

Some of the scheduling process is not intuitive; some of the features are not fully developed or robust enough for our purposes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Verified Reviewer

QR codes

Used Daily for 1+ year
Reviewed on 2019/01/24
Review Source: Capterra

Pros

Supre easy to clock in and out with QR codes and remote clock in and clock outs. you can easily check your hours and alter your breaks if you forgot to clock, and the software is easy to navigate.

Cons

Remote clock in and out is still available in browser, which is nice, but it really means you have to trust your team.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Verified Reviewer

OK, but not Great

Used Daily for 1+ year
Reviewed on 2018/09/05
Review Source: Capterra

It's fine for a small company like my own. But any company with more than 60-70 employees might want to look at software that is more robust and capable of handling a bigger workload.

Pros

The process of clocking in is easy enough for an employee and the schedule visibility is beneficial as well, not just for me, but for employees who rely on it to cover shifts or work overtime. The development team has done well in terms of organizing schedules to be viewed.

Cons

I often find Ximble is not functioning at its best capacity. While I use it sometimes, other employees rely on it much more and have reported issues in terms of clocking in or getting pages to load fully. The notifications provided to employees on the home screen are not clear-cut either. I often get notifications for positions in my company I have nothing to do with.

The process of scheduling can be a bit of a nightmare as well in terms of movability.

Rating breakdown

Ease of Use

Likelihood to recommend

6.0/10
Michael J.

Good app

Used Daily for 1+ year
Reviewed on 2018/09/12
Review Source: Capterra

Pros

Ximble is easy to use, the latest interface looks nice and fixed some annoying issues. Easy team scheduling.

Cons

Nothing at the moment. Overall I am satisfied.

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Iwa H.

Great, Simple & Easy to use

Used Daily for 1+ year
Reviewed on 2019/02/05
Review Source: Capterra

Great support team, best price, great product

Pros

Very simple layout, easy to figure out and easy to use

Cons

Sometimes the app doesn’t work right and that can be frustrating

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ian T.

Good software

Used Daily for 1+ year
Reviewed on 2016/09/14
Review Source: Capterra

There are some areas of customization I would like to see available, but overall I am very happy with this program.

Pros

easily accessible through several devices

Cons

more customization of schedule.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Timothy F.

Director of Security Operations

Used Daily for 1+ year
Reviewed on 2016/10/10
Review Source: Capterra

Great software all around. Really useful. This has proven to be very useful to the field. We have searched other software solutions however this one is my favorite.

Pros

ease of use

Cons

reporting features

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Anish R.

Ximble

Used Daily for 1-5 months
Reviewed on 2019/05/02
Review Source: Capterra

Pros

Clean and smooth interface with a lot of customizations. Available on almost every platform.

Cons

Customer support was not as fast as it should be. Also a bit pricey.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Jillian J.

easy and customizable scheduling solution

Used Weekly for 6-12 months
Reviewed on 2018/11/28
Review Source: Capterra

Pros

This is pretty easy to use once you get the hang of the features and what they do. It's quick to set up a schedule. I can schedule 10 staff members for a period of 6 months in about 20 minutes, which I appreciate. The app and website are so easy for my staff to use, and they tell me they use it regularly. My favourite feature is the customization. I can enter so much information about my staff, which helps me schedule them for the right shifts.

Cons

I sometimes find it slow or not functioning well. My employees have told me about issues related to clocking in or getting pages to fully load.

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Janel V.

Very convenient, excellent customer service!

Reviewed on 2016/05/18
Review Source: Capterra

We just signed up for the NimbleSchedule recently, and so far, we are very pleased with its service. As all any new programs/systems, it was initially a bit overwhelming trying to learn everything! But the customer service, is excellent! They are almost always available to answer all my questions, and in a professional and pleasant manner. I am confident that I will always get help whenever I need it. I love this part of Nimble!

Our admin and staff both agree that Nimble makes scheduling and filling time sheets a lot easier. We don't actually have to fill in a time sheet anymore as Nimble already has this feature of generating one for each employee! It also alleviates us from using paper time sheets, saving us paper and printing cost, and of course, making Mother Earth happier!

We love the using the QR code to clock in and out - very convenient! There's a lot more to learn about the system that I'm sure will help the other areas in our company that we need to address.

We are very happy with Nimble and we plan to continue using it.

Rating breakdown

Ease of Use
Customer Support

Paul K.

Good for What I Need

Used Daily for 1-5 months
Reviewed on 2016/07/25
Review Source: Capterra

I was changing over from 'When I Work' and the process was relatively pain free. They gave me 2 weeks trial that got extended 2 more weeks which proved to be really helpful for our transition. While I still need to work out a few things, I have been very pleased with the product.

Pros

Simple, I like that I can see on the calendar what the assignment is. Also, the app is easy to use, understand and visualize.

Cons

Well, this might be an error on my part, but as of now, the software is sending way too many emails, texts out some of my employees. I feel it's probably what I have set and am confif=dent I can change it. So really, if that clears up I have no true cons.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Laura C.

Easy to use

Used Daily for 6-12 months
Reviewed on 2018/08/14
Review Source: Capterra

I like it, thank you !

Pros

Ease of use, user experience is good and not difficult to understand.

Cons

Interface can be improved. The list view when approving times can get some getting used to especially if an employee clocks in and out more than average.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Jason B.

MUCH better than what we were using before!

Used Daily for 1-5 months
Reviewed on 2016/06/29
Review Source: Capterra

We have been using Nimble for close to four months and it has been a huge improvement over our previous scheduling system. Lots of features designed to help a company with ever-changing scheduling needs.

Pros

Nimble is designed to allow for flexible scheduling. Employee notifications are great. Support staff is literally just a click away, in an online chat. The support website is also helpful - it has answered some questions without having to use support staff.

Cons

Nimble mobile website does not always work; the desktop website seems to be updated fairly often, but the mobile site is falling behind.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Andrea R.

Easy time clock

Used Daily for 6-12 months
Reviewed on 2018/11/16
Review Source: Capterra

This helps me keep up with my hours and overtime daily.

Pros

I like that you have access to your time clock everywhere.

Cons

I dislike when the system is down and you are unable to access it.

Rating breakdown

Ease of Use

Likelihood to recommend

6.0/10
Jason G.

Ximble Review

Used Weekly for 1+ year
Reviewed on 2019/02/18
Review Source: Capterra

It’s been great. A little pricey for my small buisness but very satisfying

Pros

The customer service fast easy and always available to help.

Cons

A little slow and sticky on entering times but usually when I’m making a months long schedule so I think because it’s storing all the months info before I publish it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Steve P.

Great Scheduling Tool for Small Business

Reviewed on 2016/04/09
Review Source: Capterra

I reviewed a few different scheduling apps for our frozen yogurt business. We're rather small with about 10 employees, and there are a LOT of scheduling apps available. In taking a closer look at some of them, NimbleSchedule bubbled to the top pretty quickly. They have a really nice feature set, and the ease of use easily set it apart from the other apps I looked at. Also their support is really rather ingeniously delivered and was quick and on point to the flurry of questions I had when starting out. What sealed the deal for us was their mobile app, which is VERY useful and really works well on the Android platform, which is not something all of the other apps could say. Finally from a value perspective it was a no brainer - EXTREMELY competitive rates, lots of features, really great support. We're very happy with it.

Rating breakdown

Ease of Use
Customer Support

Max C.

Nimble review

Used Daily for 1-5 months
Reviewed on 2016/07/27
Review Source: Capterra

I have no used Nimble very long but do use it on a daily basis and Its fairly easy to use, I haven't really had any issues with it yet but I'm also new to the company and only used it for about 4 weeks out of the 7 weeks that I've been here.

Pros

Easy to use.

Cons

None yet.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Verified Reviewer

Ximble is my go to

Used Weekly for 6-12 months
Reviewed on 2018/11/26
Review Source: Capterra

Pros

Ximble is super easy to use. Incredibly user friendly and make scheduling so much smoother. You can see who is working, who has time of and everything. You can also see all other staff members and what their position is.

Cons

I wish it automatically showed my time sheet for the current pay period instead of me needing to adjust the filter to see my hours for the pay period or even just the past week.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Darling G.

Convenient software

Reviewed on 2016/10/12
Review Source: Capterra

I love the features and pretty much everything about Nimble. However, there seems to be some glitches every now and then with request notifications and with the clock in. For me in particular it is the refreshing part that needs to be done constantly while working on the schedule. It slows me down and it's frustrating. Other than that I love the convenience and ease of the software.

Pros

All the features and it's easy to use.

Cons

While working on the schedule, I usually have to refresh my page at least 3 times. Not sure if it times out but it would be weird because it happens while im working on it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Samantha F.

Best Scheduling Software EVER!! :)

Reviewed on 2016/06/08
Review Source: Capterra

For most people creating schedules, is normally a huge hassle and is super time consuming. Especially when they work with a lot of people. With Nimble I can create shifts, the system saves them and I can copy a schedule for one week into the next one, instead of manually plugging everything in.
I can send out group announcements and emails to everyone on my team. I really like this because I might not see everyone I work with everyday, and this way, I can keep everyone in the loop. My co-workers can trade shifts w/ each other without even having to ask for my assistance or sign off. This is super helpful especially if I am having a busy day and they don't get a chance to talk with me.

Rating breakdown

Ease of Use
Customer Support

Michael M.

Save your self some time and use Nimble!

Reviewed on 2016/10/07
Review Source: Capterra

We use this in our Barber Shop/Salon. I have 12 employee and this is by far the best app we have come across. Its easy to setup shifts, My Employees are able to request time off, and get a text reminders that they have a shift coming up. (That text has saved us lot of money from employees calling in saying they are running late or they did not know they had to work)

The only thing I wish they had is ability add future events (Football games, School days off, Holidays) on the calendar so when they date comes around you know to schedule the right amount employees . I would of gave it 5 stars all way but because it is missing this important feature I gave it 4 stars.

Rating breakdown

Value for Money
Ease of Use
Customer Support