SmartTask Reviews

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37 Reviews

- Industry: E-Learning
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great basic Project management System
Reviewed on 2023/09/14
Overall it's been a great platform and I can say I've not had any actual issues with it.
Overall it's been a great platform and I can say I've not had any actual issues with it.
Pros
I grabbed SmartTask when it first went live on a lifetime license.It was worth every penny and has done well for quite a while for me.
Cons
The interface could be updated. It still feels like a startup and rough around the edges. I haven't heard anything from them for ages so I'm not sure if they are doing anything to update the interface or anything.
- Industry: Newspapers
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SmartTask manages your teams, task and customers in one "smart" package
Reviewed on 2019/09/12
My overall experience with SmartTask is overwhelmingly positive. If you have any issue that...
My overall experience with SmartTask is overwhelmingly positive. If you have any issue that customer service can't deal with, the founder himself will help you with it. He also seems to never sleep, and he is always working to improve SmartTask.
Pros
I have the Premium account of SmartTask, and it is exceptionally easy to invite your employees (and even guests) to the platform to manage tasks and projects. With other programs, I sometimes have problems with this. But SmartTask is easy. One of the best things about the program is that the bugs are all worked out. With thousands of users daily, the team has worked out all the problems so that new customers like me don't have to deal with them. Moreover, I like being able to track my sales team via the SmartTask app. I can see which businesses my salespeople are at, and the software saves the journey so I can make sure my top accounts are always covered locally.
Cons
I would like to see whitelabel and cname functionalities moving forward, but they are not essential. The SmartTask logo is very small and no one can be offended by a name like "SmartTask."
Response from Softronics
Thanks a lot BJ for the review. CName and white-label will soon be available :)

- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good tool to use manage time tracking
Reviewed on 2022/03/15
Good and mostly recommended.
Good and mostly recommended.
Pros
time logs manage & easy task manage with teammates
Cons
there is some limitation like task sharing - document attachment integration etc
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
easy to use full functional app
Reviewed on 2021/11/07
fulfills almost all requirements.
fulfills almost all requirements.
Pros
full functional app with advanced search facility
Cons
time tracking, collaboration and calendar view should be improved.
Reasons for Choosing SmartTask
for more tracking optionsSwitched From
TickTickReasons for Switching to SmartTask
more features with simplicity and competitive priced.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best Alternative to Asana
Reviewed on 2021/11/06
I would suggest to use smarttask if you want to save your money on task management tool
I would suggest to use smarttask if you want to save your money on task management tool
Pros
I would say that Smart Tasks is the best and the cheapest alternative to asana. Almost all the features that we need for an project management is available. One added advantage over asana is that they have their inbuilt time tracking software for the task.
Cons
Some of problems are like when we invite an client / guest to an project their details visible to other guests also. This is kind of wired options. Also sometime it takes time to load the dashboard.
Alternatives Considered
AsanaReasons for Switching to SmartTask
I still use Asana too, based on the client need. But I prefer Smart Task for the inbuilt time tracking application- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for task management and as a CRM
Reviewed on 2021/03/16
I'm using Smart Task to manage my entire business. It's my go-to tool for planning, managing, and...
I'm using Smart Task to manage my entire business. It's my go-to tool for planning, managing, and tracking all of our projects and tasks. It has also replaced our previous CRM. I highly recommend Smart Tasks.
Pros
Smart Tasks is very easy to use. It is packed with useful features that my company uses on a daily basis. It's perfect for project management, task management, and as a CRM. We even use it to manage outsourced work and remote employees. The integromat & zapier integrations make the possibilities endless.
Cons
I honestly cannot find a flaw so far. The features, ease of use, and integration capabilities are all fantastic.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Best Task Management tool onCloud
Reviewed on 2020/06/25
4 of us have been using the tool and we loved the application. it is easy to learn and easy to...
4 of us have been using the tool and we loved the application. it is easy to learn and easy to update.
Pros
Excellent feature set
Very easy to use
Lot of advanced features
Easy to manage resource workload
Loved chat and meeting feature built in the tool
Time tracking for the task is excellent
Cons
Some screens are a bit too busy. They can be cleaned a bit
It is not very easy to know how to create Sub tasks but once you see, it is easy to use.
Alternatives Considered
ProjectManager.comReasons for Switching to SmartTask
Ease with which the application allows one to manage.Response from Softronics
Thanks a lot Ajay ji for the review.
Yes we need to refresh the UI a bit. We are working on the background on the same so hope to see some updates on it soon.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A good all-in-one project management tool
Reviewed on 2022/02/17
I enjoy using SmartTask. It has all of the options I need to keep track of all the tasks and...
I enjoy using SmartTask. It has all of the options I need to keep track of all the tasks and projects I need to complete for my clients.
Pros
This software is very flexible and you can choose between lists, boards, and calendars to organize your tasks and projects. It's very similar to other project management tools, but this one I think is more affordable and has features that make it easy for you to organize all of your projects and client tasks
Cons
The UI/UX definitely needs to be improved. The overall look and feel is outdated compared to the other project management tools out there. The speed of the tool can be improved, as well. When starting up the tool, I have to wait a few seconds longer for it to be useable.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Experience using Smart Task
Reviewed on 2022/05/27
Very satisfied over all and I highly recommend it to anyone serious about project management.
Very satisfied over all and I highly recommend it to anyone serious about project management.
Pros
Ease of use, simple user interface but powerful functionality to manage projects and your team. The support team is very reponsive and are open to product feature requests. When I had a question about the usage of the software I was offered a full product demo by [SENSITIVE CONTENT] one of the support team whom I found to be very patient, kind and knowledgable.
Cons
There were two features I was used to on a previous project management tool I used I hope the team will introduce these soon. One is google calendar two-way integration and the other is whiteboard view of the project and addition of tasks throug the whiteboard which visually helps to see the project from a birds eye view.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Project management, CRM and task management all in one solution.
Reviewed on 2022/05/31
Pros
1. UX is nice, easy to navigate and use all features
2. Good limits in all plans makes it very affordable even for the small businesses
3. It is not only Project Management tool, it also has CRM and I also use it for my task managements.
4. Video meetings, chatting, notifications, reward system, timer it has all the features which make it all rounder
5. The team is passionate and very responsive, they have FB community as well and chat responses are almost quick.
Cons
1. White label functioning is manual, and changing domain requires additional fees.
2. They have recently improved UI a lot but it can be improved even more.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing Asana competitor! Cheaper, better, and faster
Reviewed on 2021/04/02
This application is easy to use, price is more than fair, support team is very kind and responsive,...
This application is easy to use, price is more than fair, support team is very kind and responsive, and I am happier because organizing things are faster and easier now.
Pros
Portfolio view, CRM module is good, reporting skills is there, tasks are super powerful and handy, I feel my small company is 20x more organized and efficient. For real! This tool is doing wonders on my workflow and daily routine.
Cons
I just think CRM module could be tiny bit easier to use and to understand. But I am really impressed by all of the features developed already in the app.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Highly Recommended for all size teams.
Reviewed on 2022/03/24
Pros
We can comment daily task so we can track our task at the end of the month which helps in calculating the exact time given in that specific task.
Cons
The user interface looks bit hard for new users. But once you use it I can guarantee that it is one of the easiest task management tool.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Tool for Task Management
Reviewed on 2022/09/10
SmartTask is a great tool for managing your tasks and handles multiple projects. I have setup...
SmartTask is a great tool for managing your tasks and handles multiple projects. I have setup multiple projects in the tool and it works flawlessly. It is very easy to use and saves your lots of time and efforts.
Pros
SmartTask offers many features that help you to manage your workflow by scheduling your tasks and handles multiple projects. It will sends alerts notifications when you completed your work.
Cons
Seriously, I didn't face any problem with this tool till now. It will be great if they provides more features that help us to manage our work.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect Tool for Projects Management
Reviewed on 2022/10/06
SmartTask is extremely best tool for manage multiple projects and setup tasks according to you...
SmartTask is extremely best tool for manage multiple projects and setup tasks according to you project work. This tool saves lots of time and efforts to improve your work quality. Our company feels that we save more time in collaborating and discussion of projects.
Pros
This software provides all the features you need for projects management. Personally I like the task tracking, alert notifications and reporting features which helps you lot to manage your projects.
Cons
Personally I feel sometimes alerts/notifications feature didn't work properly. Except that i didn't have any issue with this tool.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Smart Task- User Friendly
Reviewed on 2021/01/14
Experience was good with Smart Task Team. They are helpful if any issues they resolve as soon as...
Experience was good with Smart Task Team. They are helpful if any issues they resolve as soon as possible.
Pros
This is User friendly Software any one can access and operate easily. Even they have Mobile Phone Feature which is easily accessible to Assign the Task & Track the Task, Even they have Time Tracking feature which h is easy track what will be the Time required to Complete the Task
Cons
I don't think so All the features are lying with this software

- Industry: Research
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent tool for task management and collaboration
Reviewed on 2022/06/09
Fantastic software. I highly recommend this software to my colleagues.
Fantastic software. I highly recommend this software to my colleagues.
Pros
Effortlessly manage tasks with collaborative partners, easily manage multiple projects and maps the project progress.
Cons
It takes long time to understand the interface and get familiar with the software.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SMART TASK made to manage tasks smartly and conveniently
Reviewed on 2022/01/05
Great. The team is very helpful. One relationship manager is engaged with us to solve our problems...
Great. The team is very helpful. One relationship manager is engaged with us to solve our problems any time of the day.
Pros
Easy to customize to our needs. Reminders for tasks are given promptly.
Cons
If you can providing a smart accounting software which is affordable , it will be good
- Industry: Mining & Metals
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Alternative for Asana
Reviewed on 2020/12/03
Overall, I had a significant experience with SmartTask. Everything was working fine on their web...
Overall, I had a significant experience with SmartTask. Everything was working fine on their web app. If you love Asana, you will also love SmartTask, the UI is very similar.
Pros
SmartTask looks and works like Asana. All premium features are unlocked. They also have a CRM which works fine. It's very easy to use if you are already familiar with Asana.
Cons
The UI looks very basic and needs a facelift. Their mobile app is not yet very polished, but their team is very active in resolving issues.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to Keep track of the tasks
Reviewed on 2022/03/14
Pros
Allocating, performing, and tracking tasks is easier with Smart Task. We are able to easily track the amount of time spent on different tasks, projects, and sub-tasks.
Cons
Sometimes, the time tracking feature may fail in case SmartTask is opened in multiple windows.
Occasional logout issues.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Projects Management Software
Reviewed on 2022/11/15
SmartTask is ine of the best projects management software that offers probably all helpful features...
SmartTask is ine of the best projects management software that offers probably all helpful features you need for handle multiple projects.
Pros
It's a great software for handles multiple projects. It offers many useful features like task management, project tracking, alerts and notifications, etc.. Which saves your lots of time amd efforts.
Cons
Currently i'm not facing any issue with this software.

- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy Tasks
Reviewed on 2020/11/20
I have finally been able to use a pm in my daily life thanks to SmartTask simplicity.
I have finally been able to use a pm in my daily life thanks to SmartTask simplicity.
Pros
I like the way you can organize your full taskflow in an easy way. It is powerful yet simple, so coworkers can easily join you without feeling overwhelmed.
Cons
The UI is good but I think it could be improved
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great project management tool
Reviewed on 2023/02/28
Pros
The best part is that we can onboard all the vendors and sales/project teams in one place. This improves efficiency significantly.
Cons
Sometimes, the connection with the server is disconnected suddenly which leads to repeating the task.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Agency Owner
Reviewed on 2022/11/05
Pros
The platform seems to have lots of potential but didn't really live up to it and the team had a hard time adopting it
Cons
organization of the project brands and tasks were not so intuitive
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Tool For Task Management and Tracking
Reviewed on 2022/05/16
Pros
It's a Time Saving Tool to Manage My Everyday Routine Task. it's Easy To Use and Scheduled Sub Task For the Projects.
Cons
The UI/UX definitely needs to improved. Sometimes support is not available and irregular.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Enjoying SmartTask
Reviewed on 2020/12/16
I am really enjoying transfering my PM stuff to this and exploring other ways I can use it.
I am really enjoying transfering my PM stuff to this and exploring other ways I can use it.
Pros
I really like the layout of this software. As someone who feels like I've tried a ton of PM. Great!!
Cons
Still learning all the features so nothing so far. Would love to customize the backgrounds just to make it prettier.