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PEMAC ASSETS Reviews

PEMAC ASSETS

4.1 (47)
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Lower your Maintenance Costs and Improve Equipment Uptime.

Overall rating

4.1 /5
(47)
Value for Money
3.9/5
Features
4.1/5
Ease of Use
3.9/5
Customer Support
4.3/5
85%
recommended this app
Learn more about PEMAC ASSETS
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47 Reviews

Rob
Rob
Overall rating
  • Industry: Paper & Forest Products
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Value

Reviewed on 2024/05/07

Positive, it is a good system which is quite straightforward to deploy and use.

Positive, it is a good system which is quite straightforward to deploy and use.

Pros

Cloud based, easy to use - especially for the customer, ease of attaching images etc via the mobile app.

Cons

Inability to make incremental progression reports to a larger job, but I am assured this will be adjusted in later versions.

Billy
Billy
Overall rating
  • Industry: Medical Devices
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Asset Management

Reviewed on 2023/02/28

Difficult implementation and we made some mistakes, PEMAC now have a support team to help optimize...

Difficult implementation and we made some mistakes, PEMAC now have a support team to help optimize the users experience and needs

Pros

Planned Maintenance, Calibration Management

Cons

Dashboards are a bit clunky and we export the data to Excel

Alternatives Considered

IBM Maximo Application Suite

Reasons for Switching to PEMAC ASSETS

Speed of implementation, cost, added features such as contractor management module, parts management and multiple language options

Response from PEMAC

Many thanks Billy for your excellent review and we greatly appreciate your feedback.

We are glad you are working with the PEMAC Support team to overcome difficulties associated with implementation.

PEMAC has recently launched a range of CMMS Optimisation services to assist clients that require additional support in terms of setup and management of a new CMMS.

If you would like to learn more about these services, please don't hesitate to contact us at [email protected].

Thomas
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

PEMAC review

Reviewed on 2024/11/29

I find the system overall good but it is hard of easily overview all due maintenance. Scheduling...

I find the system overall good but it is hard of easily overview all due maintenance. Scheduling could be made a little user friendly

Pros

The stringency of system is strong to keep data integrity high

Cons

speed of addting assets or making changes

Anthony
Overall rating
  • Industry: Chemicals
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Powerful and flexible CMMS: A review of PEMAC ASSETS

Reviewed on 2025/01/30

You get out of PEMAC ASSETS what you are willing to put in. Set this up correctly and PEMAC ASSETS...

You get out of PEMAC ASSETS what you are willing to put in. Set this up correctly and PEMAC ASSETS will assist with all of the admin tasks allowing for better time management and control of what matters.

Pros

The software offers lots of potential with customisation of your own forms. Contractor management tools offer fantastic opportunities to control skill expiry.

Cons

It is hard to pick something I least like as [sensitive content hidden] and the team have worked tirelessly to address any issues I have spotted in our partnership developing a system that works with the business case.

Alternatives Considered

MAINTI4

Reasons for Switching to PEMAC ASSETS

PEMAC ASSETS contractor management module is far ahead of the competition
Ciarán
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

PEMAC need a lot more work

Reviewed on 2023/02/23

None.

None.

Pros

Not many as there is so many dislikes, PEMAC engineers need to test their products on consumers before releasing them for sale. So many bugs and issues..

Cons

You cannot edit information before approval. Even the person that submitted it cannot.You cannot complete work orders if the work was completed before the work order was issued. This throws scheduling of regular routines out of sync.

Response from PEMAC

Thanks Ciaran for your feedback.

PEMAC would always advise our software clients that work orders should not be completed before they have been generated in the system from planned routines.

Routines can be configured to provide sufficent look ahead of upcoming works and the system can automatically generate work orders as defined by the customer.

PEMAC offers a range of consultation services which can assess your current system configuration and advise on best practice with regards to planning and scheduling. This will ensure your optimal usage of the system and align your site procedures to enable you to reduce downtime and improve efficiency.

If these services are of interest, please email [email protected] or call us on +353 151 75154.

john
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Pemac review

Reviewed on 2022/11/25

terrible, had to retrain myself after not using it for 10 years, then had to train everyone else...

terrible, had to retrain myself after not using it for 10 years, then had to train everyone else who had been given training and had no idea how to use it due to the rubbish training that was given by pemac.

Pros

it has the important specifics of work order management for corrective and planned work, has purchasing and stock control that can track asset life costs and maintenance, what you would expect a basic system to do.

Cons

the scheduling plans are not user friendly and take ages to load, the training to use this system is a complete waste of time, the trainer we had had very little knowledge about how to use the system, the help section is no help at all. having used 7 other systems over the years, this wouldn't be in the top 5

Response from PEMAC

Hi John,

We are very sorry to learn of your dissatistaction with PEMAC Assets, our Customer Success Team has been made aware of this and we are currently addressing all of the issues which you outlined in review.

Speficially, you will notice the following enhancements when we release our new software update at the end of March:

• Facility on a Purchase order to amend the Purchase Line delivery unit value. This means you will be able to identify when the Value is different to the value on the Purchase Order. Related application reports will be enhanced to identify the two values.

• A new warning when Completing a Purchase Order when the Purchase Order has undelivered lines.

We would always encourage clients to contact PEMAC directly with any issues or concerns.

Please dont hesitate to call us on 01 466 3888 if you would like to discuss your concerns with a member of our team.

Best Regards,
PEMAC

Farhad
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Helpful tool!

Reviewed on 2024/11/25

overall, i have been happy using the platform.

overall, i have been happy using the platform.

Pros

the ease of use. having a easy access to the asset record. Also the reporting.

Cons

there are some small bugs that could be fixed.

Alternatives Considered

IBM Maximo Application Suite

Reasons for Switching to PEMAC ASSETS

overall better match for what we needed. better value money.
Robert
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Peamc at Continental

Reviewed on 2024/11/07

Overall a very helpful and easy to use system which makes my work life a lot easier.

Overall a very helpful and easy to use system which makes my work life a lot easier.

Pros

Pemac Assets is a great way to manage and implement fast and reliable work Routines and is incredibly useful for filtering out unnecessary items.

Cons

I'm unable/Unknowledgeable to make mass routine changes

Alternatives Considered

SAP Concur

Reasons for Switching to PEMAC ASSETS

It was much easier and friendly to use and implement.
Andrea
Overall rating
  • Industry: Facilities Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

easy FM system to use, very simple but loads of options for tracking assets

Reviewed on 2024/11/05

Over all was great very easy to use, like with most things bit confusing at start with all...

Over all was great very easy to use, like with most things bit confusing at start with all different areas to be filled in and navigating around to find where to add users and adding licenses etc but very quick to get the hang off and great customer support of [sensitive content hidden] and the lads

Pros

the ease of use and ease to set up people
easy to use template for assets and quick to upload numerous assets
Great Customer support of the guys in Pemac Ireland

Cons

No option to delete (Test WOs, routines and incorrect assets or users that have left)
Cant Group by asset group (IE all fire extinguishers only)

William
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Migration from Old to New - PEMAC 5 to PEMAC Assets

Reviewed on 2024/11/05

A much more streamlined and efficent system for the management and reporting on the vast amount of...

A much more streamlined and efficent system for the management and reporting on the vast amount of assets we have at our plant.
With it being a fully digital system and full audit trail, it greatly helps us with our records for external auditors and general management of both planned and unplanned maintenance to keep us compliant.
With the auto generation of work orders, it reduces some of our management time for our coordinators as well as the previous hassle we had with document management.

Pros

Ease of use.
The changes in this system, with its web-based environment, import sheets and general ease of use, make it quite straightforward to populate, update and report on across the vast number of assets we have at our plant.
In legacy systems. The entire process was quite tedious and lacked a good structure for reporting.
A very easy system to implement/integrate and keep updated, especially with the high frequency of user we have and with the support from PEMAC and their qualification packets. Customer support is quite easy to deal with.

Cons

The stock management side of PEMAC Assets could be affected by some work, as well as defects, causes, and remedies.
Stock does not allow for the likes of "lots" around quality-related items; the primary bin location is not of much use when you can have parts across multiple bins in a large plant, and the filtering is not greater either.
Only good for showing shortfalls in routines, but it would be nicer if there was an easier way to manage stock with more detail and their relationships. Images are almost useless in the search too.

Chris
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Asset to the company

Reviewed on 2024/11/03

At the start it was hard to get working within the organisation,. But once they upgraded the level...

At the start it was hard to get working within the organisation,. But once they upgraded the level of support & training it has been great. Eoin O Riordan helped us out massively.

Pros

PEMAC assets has been a huge improvement to the way we schedule our Maintenance Works within the Organisation

Cons

It took a while to embrace the change from contacting through mobile calls to logging work through a portal

Cathal
Overall rating
  • Industry: Dairy
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple and Easy to use and Implement

Reviewed on 2024/11/01

Very Good and Customer service is extremely helpful. Easy work the system from a maintenance point...

Very Good and Customer service is extremely helpful. Easy work the system from a maintenance point of view when the system is set up correctly.

Pros

Ease of use when it comes to creating assets and tracking asset usage and work against assets as well as tracking routines and seeing what comes due.

Cons

Stores could be improved when it comes to creating new spares and logging them to stores

Mark
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

User friendly system

Reviewed on 2024/11/05

Good system however some functions do not work as well as they should in reality

Good system however some functions do not work as well as they should in reality

Pros

User friendly system. Very good presentation on screen. Mobile App is very beneficial

Cons

Ongoing system bugs have not been resolved

Liam Peter
Overall rating
  • Industry: Medical Devices
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PEMAC - does exactly what you need

Reviewed on 2024/11/07

Great team at PEMAC
Deployment support was excellent
Speed of deployment was quick in 3 months

Great team at PEMAC
Deployment support was excellent
Speed of deployment was quick in 3 months

Pros

Ease to implement
Ease to administer
Ease to deploy as SAAS

Cons

reporting is clunky but the power BI add on makes it better

Steven
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review of PEMAC.

Reviewed on 2024/11/05

I don't have any real issues with PEMAC, I find it easy to use and very reliable.

I don't have any real issues with PEMAC, I find it easy to use and very reliable.

Pros

The ease of use. As a relatively new user I find PEMAC user friendly and easy to pick up.

Cons

The items could be easier to distinguish between.

Jake
Overall rating
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

PEMAC Assets

Reviewed on 2024/06/04

Overall my experience on PEMAC Assets is very good and I took it as a personal project to setup and...

Overall my experience on PEMAC Assets is very good and I took it as a personal project to setup and optimize the use of PEMAC Assets to assist the maintenance department operations in the best possible way. I have words of praise to the customer support team who respond on the same day and even take action and follow up on the issues. They take customer support very seriously. The PEMAC Assets Core training was of great help to understand more how the application works and get to know more what possibilities exist on the application.

Pros

Overall a very good maintenance management system which has a lot of tools and functions which, if used properly will help to optimize the potential of any business.

Cons

The help function is a bit limited and not all functions operate properly which usually require contacting PEMAC support

Overall rating
  • Industry: Consumer Electronics
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pemac assets review

Reviewed on 2024/10/27

Great tool and very helpful for our maintenance dept.

Great tool and very helpful for our maintenance dept.

Pros

Easy to use, great for scheduling work orders.

Cons

Sometimes it can be slow to load or retrieve information.

Pat
Overall rating
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

This software has streamlined our operations.

Reviewed on 2024/11/04

Integration between 2 production facilities vastly improved. Previously we had a shared Purchasing...

Integration between 2 production facilities vastly improved. Previously we had a shared Purchasing System but a different CMMS on each site.

Pros

User-friendly interface. Our team was able to navigate the software with minimal training, which significantly reduced the onboarding time. The dashboard provides a clear overview of ongoing maintenance tasks and pending purchases, allowing us to prioritize effectively. The integration capabilities are impressive, allowing seamless communication with our existing systems.

Cons

Any issues that we did have were reported to PEMAC and have mostly been resolved.

Vanessa
Overall rating
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My review about Pemac assets

Reviewed on 2023/12/06

It's a very good application, it meets all the criteria and features, it's quite simple to use and...

It's a very good application, it meets all the criteria and features, it's quite simple to use and it's effective too

Pros

What I liked most about this application is the functionality that allows inventory management and prevents maintenance

Cons

my only difficulty was the implementation but it was not a very serious problem

Ger
Overall rating
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Senior Technician

Reviewed on 2024/11/11

Good positive experience of use of the system

Good positive experience of use of the system

Pros

Ease of use and industry wide application that are recognizable across many companies

Cons

Not using all the available add ons such as spare parts ordering and reconciliation

Brian
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PEMAC an excellent tool for CMMS

Reviewed on 2024/04/13

Very positive and an excellent tool. It used to issue reports attaching to deviations as required...

Very positive and an excellent tool. It used to issue reports attaching to deviations as required as evidence of work carried out .

Pros

Easy to navigate and back up support available.

Cons

We had one issue of multiple work orders being raised as the Tech clicked the button too many times generating triple other than that very easy operate.

John
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

80% happy - Room for improvement

Reviewed on 2024/10/24

good support when required by phone service - not so good with returning E-mail response for the...

good support when required by phone service - not so good with returning E-mail response for the support team

Pros

it is very easy to navigate through the screen and locate the required information

Cons

their are not enough standard report - basis reporting needs not up to standard

Alternatives Considered

eMaint CMMS

Reasons for Switching to PEMAC ASSETS

having prior knowledge of Pemac 5 and having dealt with PMI software made it more practical to stay with the same company .
Eric
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Assets for All

Reviewed on 2024/11/01

Very good for end users who just log break fix. Assignment of work is quite good for managers. ...

Very good for end users who just log break fix. Assignment of work is quite good for managers. sys admin is also very good.

Pros

Ease of use and also accessibility for end users

Cons

Initially there were some colours but these have been removed !

SAGAR
SAGAR
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Service

Reviewed on 2024/03/14

Pros

Easy to use all good and use friendly
Easy to access

Cons

Great services, And good support stystem

keerthana
Overall rating
  • Industry: Writing & Editing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PEMAC Assets good to use

Reviewed on 2023/12/07

Overll suggest for medicall records holdings and asset management purpose

Overll suggest for medicall records holdings and asset management purpose

Pros

PEMAC Assets is tool using more convinient and maintanance of the records are easy.manage order and assets in single software.

Cons

Need to improve the customer support for this software.