SegMetrics Reviews
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8 Reviews
- Industry: Online Media
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An essential attribution software for all marketers
Reviewed on 2021/01/05
Great experience and provided the insights I've needed for making advertising decisions -- it's an...
Great experience and provided the insights I've needed for making advertising decisions -- it's an indispensable tool for anyone that's spending money on online advertising. Their team is clearly dedicated to their customer success. Easy set up process.
Pros
Segmetrics helps provide a much clearer picture on which ad platforms are actually making sales. It's allowed me to see which leads are the most profitable and have the highest LTV.
Cons
I think that the User Interface could look better.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great experience!
Reviewed on 2024/06/17
Pros
Really appreciate the marketing attribution abilities using SegMetrics. Simple to see where high quality leads are coming from and how to scale media buying in a streamlined way. Definitely recommend over other options in the market!
Cons
Nothing - enjoy the entire experience so far
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Endless Billing After Cancellation
Reviewed on 2024/05/02
Horrible, I do not trust them at all with holding credit card details.
Horrible, I do not trust them at all with holding credit card details.
Pros
Not much, it helped our ad tracking however it was expensive and convoluted.
Cons
This is by far the worst experience that I've had with a service. It didn't end up working for us and for a ton of our clients, we continued to be charged after cancelling.
One client was continuing to use it and after they cancelled, they were continuously charged for an add-on that wasn't removed. Once I discovered this, they refunded it and supposedly cancelled and then today it was charged AGAIN and I only found out by receiving the refund notice.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A great product that enable us to maximise ROI and know what products to develop
Reviewed on 2023/04/28
solving which ££ is most effective
solving which ££ is most effective
Pros
It's built by people who really know what they are doing
Cons
a bit fiddly to integrate some third party forms but not a fault of segmetrics
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It works and saves us lots of $$$
Reviewed on 2023/04/28
We are very satisfied and compared it to the other competitors.
We are very satisfied and compared it to the other competitors.
Pros
I like how simple it is to set up and it gives us immediate insights into the ROI of our ad campaigns based on a longer sales cycle that ad platforms can't track.
Cons
The product is a little bloated for our use case.
- Industry: Building Materials
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most Comprehensive Attribution Tool Available
Reviewed on 2021/01/04
My experience has been excellent. I am able to solve my attribution reporting problems in a much...
My experience has been excellent. I am able to solve my attribution reporting problems in a much better fashion than I could using Salesforce reporting.
Pros
I like that I can tie every leads and opportunity out to a NAMED person. Even though they are tracking the anonymous events like everyone else, they can tell me with specificity who is included in the reports. This makes the tool ultimately more trustworthy. Unlike some other tools in the space, Segmetrics allows for reporting and tracking throughout the entire funnel.
Cons
You can build what ever you want from a modeling and reporting perspective which allows for tremendous flexibility but it requires a real understanding of the data. They have made improvements in this area and I am told more is on the way. In the end it would just speed up seeing the value in the tool.
- Industry: Fine Art
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple insights into online business performance
Reviewed on 2021/06/22
I love that I get clear insights on the important metrics in my business and I can make good...
I love that I get clear insights on the important metrics in my business and I can make good decisions
Pros
Setup was a total breeze, but what I like most is that Segmetrics is very friendly and straightforward to use vs other solutions which have too many options and it's difficult to find the data you need.
Cons
It would have been great to have a more in-depth onboarding and tutorial or course that I could go through and revisit to really get the most out of the tool.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SegMetrics pulls together all of our marketing data
Reviewed on 2021/02/01
Good overall experience. Support is great.
Good overall experience. Support is great.
Pros
SegMetrics allows us to see the relationships between the various marketing channels we use. Attribution has always been a challenge, but SegMetrics helps with this tremendously.
Cons
Until you understand the breadth of what it does, it can be a little tricky getting it set up.
