APIWorx Managed API Platform Reviews

APIWorx Managed API Platform
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19 Reviews
- Industry: Education Management
- Company size: 2–10 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes business scalable
Reviewed on 2020/08/19
Great service and value for the investment.
Great service and value for the investment.
Pros
With all the time we’ve saved in transferring data from one platform to the other, our productivity has skyrocketed.
Cons
It sometimes required additional time to set up, but worth it in the end.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
API WORX - Great developer to connect multiple platforms for your business
Reviewed on 2022/09/29
Good experience. The software does what it's supposed to do, and even more importantly there...
Good experience. The software does what it's supposed to do, and even more importantly there communication and customer service is on point.
Pros
Ability to integrate multiple platforms via API or FTP integrations. They are able to use big platforms like Amazon and Shopify and integrate with 3PL and Order Management Platforms that may require customization to operate accurately.
Cons
The team is great at APIWORX. They communicate very well and are quick to implement, and trouble shoot any issues. The only downside is most of the developer are offshore from North America, so sometimes you have to wait for updates overnight. That said they often work around your schedule as needed.
Response from APIWORX
Hey, Ryan! Thanks so much for sharing your experience with us.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Mixed Bag
Reviewed on 2022/10/03
Pros
When working the solution does exactly what it says and is good value for money
Cons
Communication during integration was very poor. Lots of issues with anything that isn't a very basic integration, lots of surprising issues found during testing including simple rules around tax and payment types.
Response from APIWORX
We are grateful that you took the time out to leave us a review. Thanks, Alix!
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great EDI Integration with Intacct
Reviewed on 2024/12/10
Pros
For EDI integration, APIWORX is unmatched. We utilize them for getting documents into Intacct from SPS.
Cons
The setup time can take a while initially, but in the long run it becomes more than worth it.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Javelin Retail Ltd - Shopify and Brightpearl Integrations
Reviewed on 2022/09/29
It has been good, [SENSITIVE CONTENT] at API has been very helpful with our implementation of...
It has been good, [SENSITIVE CONTENT] at API has been very helpful with our implementation of Brightconnect and some custom logic that we commissioned them to complete. The implementation has taken quite a while but has ended up being exactly what we wanted.
Pros
The ability to have custom API and logic to help us with whatever we needed.
Cons
Sometimes products get stuck without a reason and asks us to "contact developer". This doesn't happen very often though.
Alternatives Considered
Unbxd PIMReasons for Switching to APIWorx Managed API Platform
Unbxd was very complicated and had limitations that set restrictions on how many products we could use. Also Unbxd would have been another platform for us to input data into, Brightconnect simply works as a sync between Shopify and Brightpearl, which cuts down on the amount of software we use.Response from APIWORX
Thanks so much for taking the time to share your experience with us – it's much appreciated!
- Industry: Apparel & Fashion
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Service!
Reviewed on 2023/07/06
Pros
APIWorx has been great. They are easy to game plan a project and then help throughout the initial rollout. I think the customer experience has been the best part of this relationship. Any obstacles we face or changes we need to make for our existing connections are always handled in a timely manner. Always a pleasure working with [sensitive content hidden].
Cons
Typically, I have been pretty happy with our relationship with APIWorx. Of course we have run into issues with our connectors failing or crashing during our initial rollouts, but that comes with the territory. APIWorx has been great at working to resolve those issues no matter how long after the rollout we experience them.
Response from APIWORX
Thank you Grant for the review!
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wonderful Partnership
Reviewed on 2023/08/16
Pros
Great communication with the APIWORX team, which is crucial for a business partnership. Fast response time, and easy to work with the team.
Cons
None so far! The team has been very helpful.
Response from APIWORX
Thank you Angie! We absolutely love and appreciate our partnership with you and the team at BYLT!
- Industry: Computer Hardware
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Customer Service
Reviewed on 2023/03/22
I highly recommend Apiworx to any businesses looking for a reliable and user-friendly integration...
I highly recommend Apiworx to any businesses looking for a reliable and user-friendly integration platforms to streamline their workflows. Apiworx has helped me save time and resources.
Pros
One of the standout features of Apiworx is their excellent customer service. Their team is always available to answer any questions I have and is quick to resolve any issues I encounter. I truly feel that Apiworx values their customers and is committed to providing a top-notch user experience.
Cons
I have not encountered any issues so far.
Response from APIWORX
Thank you so much for taking the time to leave us feedback. We truly appreciate it.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Strong Integration and Dedicated Partner
Reviewed on 2023/02/25
As a full-service EDI provider, the partnership with APIWORX solves our customers needs when...
As a full-service EDI provider, the partnership with APIWORX solves our customers needs when connecting and automating across the retail supply chain. This includes being able to be compliant with EDI requirements, but also automating those requirements directly into (and out of) our customers systems they use to manage their business.
Pros
The APIWORX team has been a key partner in SPS' success in strategic markets. With their deep integration capabilities and experienced team, APIWORX is critical in our success in solving critical business problems for our customers.
Cons
As we have supported joint customers across multiple markets, we have not experienced any issues as we continue to grow our portfolio of customers and markets.
Response from APIWORX
We enjoy and value working with you and your team!
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
APIWorx Recommendation
Reviewed on 2023/03/20
Pros
Charlie and his team are responsive to requests for information, and they carefully research client needs and respond with results-oriented solutions.
Cons
I did not encounter any issues when working with APIWorx.
Response from APIWORX
Thank you Jenn! We love working with you!
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Global Head of Solutions at Brightpearl (Sage)
Reviewed on 2023/02/22
My experience with APIWorx over the past 4 years has been positive. They truly help us meet our...
My experience with APIWorx over the past 4 years has been positive. They truly help us meet our customers needs.
Pros
APIWorx helps us (Brightpearl) deliver a more complete solution for our customers. They're quick with response times and deliver quality integrations at a cost effective price.
Cons
In the capacity I work with APIWorx, I do not have any negative feedback to mention.
Response from APIWORX
Thank you David, we value our partnership and love working with you!
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good value and good implementation
Reviewed on 2022/10/20
Good customer service, were willing to customize logic for our needs. Good, easy to understand...
Good customer service, were willing to customize logic for our needs. Good, easy to understand user interface.
Pros
Easy to understand and they were able to customize logic like discounts, coupons and various account mappings.
Cons
There were a few issues on mapping multiple products per kit, but we were able to use a feature as a workaround.
Response from APIWORX
Thank you so much for taking the time to leave us feedback. We truly appreciate it.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience with APIWORX
Reviewed on 2023/02/20
Great experience working with the APIWORX team! Our team gained back time by not doing manual tasks.
Great experience working with the APIWORX team! Our team gained back time by not doing manual tasks.
Pros
Responsive in answering all of our questions. They were able to work on the customization we needed in the integration.
Cons
Slight delay in the project, but that was on our end requesting customization.
Response from APIWORX
Thank you for taking the time to share your positive experience working with our team! We're glad to have been able to help your team gain back time by automating manual tasks. We appreciate your feedback and look forward to continuing to support your business needs.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Allows you to focus on what you do best
Reviewed on 2020/08/19
Great product that solved many of our integration needs. We will consider them for other connectors...
Great product that solved many of our integration needs. We will consider them for other connectors soon.
Pros
The set it and forget it approach. The team walks you through the setup and allows you to get back to what you do best - your business.
Cons
Some of the technical terms were a little hard to understand at first. But once I asked about them, our representative was able to help me understand what was being done.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Amazon Return Time Saver
Reviewed on 2022/10/03
Pros
BrightConnect saves our customer success and accounting team a considerable amount of time on manual entry work. Amazon returns are all automated now by the APIWorx Brightconnect platform.
Cons
It took a month or two to congirgure our settings correctly to work for our business. This meant extra sets of eyes on things to ensure we weren't duplicating our work or letting anything slip between the cracks.
Response from APIWORX
Thank you so much for taking the time to leave us feedback. We truly appreciate it.
- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
APIWorx has been a great partner!
Reviewed on 2022/10/04
[SENSITIVE CONTENT] and team are awesome!
[SENSITIVE CONTENT] and team are awesome!
Pros
Ability to configure changes as we grow. The configuration features allow us to map fields quickly
Cons
Error reporting could have more details to help us problem solve, but we don't have many errors so not a huge deal
Response from APIWORX
We're really grateful and appreciate you taking the time to share your rating with us. Thanks, Dan!
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Apiworx has great resources
Reviewed on 2020/05/08
Amazing team! Very impressed with how they can take on any task with a fast solution.
Amazing team! Very impressed with how they can take on any task with a fast solution.
Pros
Support is fantastic—they are a very knowledgeable team, able to take on any task with a fast solution.
Cons
software is pretty awesome- no complaints
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent service and follow up
Reviewed on 2020/08/19
My experience has been great. I feel like I'm really well taken care of and that if I do have an...
My experience has been great. I feel like I'm really well taken care of and that if I do have an issue that APIWORX will have my back and get things fixed. Love that aspect of it.
Pros
Working with the Team at APIWORX was great. The process was easy and the bottom line is that it solved my problems.
Cons
There is nothing I don't like about this software solution. The big differentiation here is the Team and what they're able to do for the price. Great value.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great concept and execution.
Reviewed on 2020/05/08
Quick to value
Quick to value
Pros
Easy to use and configure. Great value.
Cons
Nothing yet - so far so good. good support.