APIWorx Managed API Platform

4.8 (19)
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Integration solution for B2B eCommerce & manufacturers

Overall rating

4.8 /5
(19)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.7/5
Customer Support
4.8/5
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19 Reviews

Ryan M.
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes business scalable

Reviewed on 2020/08/19

Great service and value for the investment.

Great service and value for the investment.

Pros

With all the time we’ve saved in transferring data from one platform to the other, our productivity has skyrocketed.

Cons

It sometimes required additional time to set up, but worth it in the end.

Ryan
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

API WORX - Great developer to connect multiple platforms for your business

Reviewed on 2022/09/29

Good experience. The software does what it's supposed to do, and even more importantly there...

Good experience. The software does what it's supposed to do, and even more importantly there communication and customer service is on point.

Pros

Ability to integrate multiple platforms via API or FTP integrations. They are able to use big platforms like Amazon and Shopify and integrate with 3PL and Order Management Platforms that may require customization to operate accurately.

Cons

The team is great at APIWORX. They communicate very well and are quick to implement, and trouble shoot any issues. The only downside is most of the developer are offshore from North America, so sometimes you have to wait for updates overnight. That said they often work around your schedule as needed.

Response from APIWORX

Hey, Ryan! Thanks so much for sharing your experience with us.

Alix
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Mixed Bag

Reviewed on 2022/10/03

Pros

When working the solution does exactly what it says and is good value for money

Cons

Communication during integration was very poor. Lots of issues with anything that isn't a very basic integration, lots of surprising issues found during testing including simple rules around tax and payment types.

Response from APIWORX

We are grateful that you took the time out to leave us a review. Thanks, Alix!

Todd
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great EDI Integration with Intacct

Reviewed on 2024/12/10

Pros

For EDI integration, APIWORX is unmatched. We utilize them for getting documents into Intacct from SPS.

Cons

The setup time can take a while initially, but in the long run it becomes more than worth it.

George
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Javelin Retail Ltd - Shopify and Brightpearl Integrations

Reviewed on 2022/09/29

It has been good, [SENSITIVE CONTENT] at API has been very helpful with our implementation of...

It has been good, [SENSITIVE CONTENT] at API has been very helpful with our implementation of Brightconnect and some custom logic that we commissioned them to complete. The implementation has taken quite a while but has ended up being exactly what we wanted.

Pros

The ability to have custom API and logic to help us with whatever we needed.

Cons

Sometimes products get stuck without a reason and asks us to "contact developer". This doesn't happen very often though.

Alternatives Considered

Unbxd PIM

Reasons for Switching to APIWorx Managed API Platform

Unbxd was very complicated and had limitations that set restrictions on how many products we could use. Also Unbxd would have been another platform for us to input data into, Brightconnect simply works as a sync between Shopify and Brightpearl, which cuts down on the amount of software we use.

Response from APIWORX

Thanks so much for taking the time to share your experience with us – it's much appreciated!

Grant
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Service!

Reviewed on 2023/07/06

Pros

APIWorx has been great. They are easy to game plan a project and then help throughout the initial rollout. I think the customer experience has been the best part of this relationship. Any obstacles we face or changes we need to make for our existing connections are always handled in a timely manner. Always a pleasure working with [sensitive content hidden].

Cons

Typically, I have been pretty happy with our relationship with APIWorx. Of course we have run into issues with our connectors failing or crashing during our initial rollouts, but that comes with the territory. APIWorx has been great at working to resolve those issues no matter how long after the rollout we experience them.

Response from APIWORX

Thank you Grant for the review!

Angelica
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Wonderful Partnership

Reviewed on 2023/08/16

Pros

Great communication with the APIWORX team, which is crucial for a business partnership. Fast response time, and easy to work with the team.

Cons

None so far! The team has been very helpful.

Response from APIWORX

Thank you Angie! We absolutely love and appreciate our partnership with you and the team at BYLT!

Rolly
Overall rating
  • Industry: Computer Hardware
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Customer Service

Reviewed on 2023/03/22

I highly recommend Apiworx to any businesses looking for a reliable and user-friendly integration...

I highly recommend Apiworx to any businesses looking for a reliable and user-friendly integration platforms to streamline their workflows. Apiworx has helped me save time and resources.

Pros

One of the standout features of Apiworx is their excellent customer service. Their team is always available to answer any questions I have and is quick to resolve any issues I encounter. I truly feel that Apiworx values their customers and is committed to providing a top-notch user experience.

Cons

I have not encountered any issues so far.

Response from APIWORX

Thank you so much for taking the time to leave us feedback. We truly appreciate it.

Bill
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Strong Integration and Dedicated Partner

Reviewed on 2023/02/25

As a full-service EDI provider, the partnership with APIWORX solves our customers needs when...

As a full-service EDI provider, the partnership with APIWORX solves our customers needs when connecting and automating across the retail supply chain. This includes being able to be compliant with EDI requirements, but also automating those requirements directly into (and out of) our customers systems they use to manage their business.

Pros

The APIWORX team has been a key partner in SPS' success in strategic markets. With their deep integration capabilities and experienced team, APIWORX is critical in our success in solving critical business problems for our customers.

Cons

As we have supported joint customers across multiple markets, we have not experienced any issues as we continue to grow our portfolio of customers and markets.

Response from APIWORX

We enjoy and value working with you and your team!

Jenn
Overall rating
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

APIWorx Recommendation

Reviewed on 2023/03/20

Pros

Charlie and his team are responsive to requests for information, and they carefully research client needs and respond with results-oriented solutions.

Cons

I did not encounter any issues when working with APIWorx.

Response from APIWORX

Thank you Jenn! We love working with you!

David
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Global Head of Solutions at Brightpearl (Sage)

Reviewed on 2023/02/22

My experience with APIWorx over the past 4 years has been positive. They truly help us meet our...

My experience with APIWorx over the past 4 years has been positive. They truly help us meet our customers needs.

Pros

APIWorx helps us (Brightpearl) deliver a more complete solution for our customers. They're quick with response times and deliver quality integrations at a cost effective price.

Cons

In the capacity I work with APIWorx, I do not have any negative feedback to mention.

Response from APIWORX

Thank you David, we value our partnership and love working with you!

Chris
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good value and good implementation

Reviewed on 2022/10/20

Good customer service, were willing to customize logic for our needs. Good, easy to understand...

Good customer service, were willing to customize logic for our needs. Good, easy to understand user interface.

Pros

Easy to understand and they were able to customize logic like discounts, coupons and various account mappings.

Cons

There were a few issues on mapping multiple products per kit, but we were able to use a feature as a workaround.

Response from APIWORX

Thank you so much for taking the time to leave us feedback. We truly appreciate it.

Andrew
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great experience with APIWORX

Reviewed on 2023/02/20

Great experience working with the APIWORX team! Our team gained back time by not doing manual tasks.

Great experience working with the APIWORX team! Our team gained back time by not doing manual tasks.

Pros

Responsive in answering all of our questions. They were able to work on the customization we needed in the integration.

Cons

Slight delay in the project, but that was on our end requesting customization.

Response from APIWORX

Thank you for taking the time to share your positive experience working with our team! We're glad to have been able to help your team gain back time by automating manual tasks. We appreciate your feedback and look forward to continuing to support your business needs.

Dipesh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Allows you to focus on what you do best

Reviewed on 2020/08/19

Great product that solved many of our integration needs. We will consider them for other connectors...

Great product that solved many of our integration needs. We will consider them for other connectors soon.

Pros

The set it and forget it approach. The team walks you through the setup and allows you to get back to what you do best - your business.

Cons

Some of the technical terms were a little hard to understand at first. But once I asked about them, our representative was able to help me understand what was being done.

John
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Amazon Return Time Saver

Reviewed on 2022/10/03

Pros

BrightConnect saves our customer success and accounting team a considerable amount of time on manual entry work. Amazon returns are all automated now by the APIWorx Brightconnect platform.

Cons

It took a month or two to congirgure our settings correctly to work for our business. This meant extra sets of eyes on things to ensure we weren't duplicating our work or letting anything slip between the cracks.

Response from APIWORX

Thank you so much for taking the time to leave us feedback. We truly appreciate it.

Dan
Overall rating
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

APIWorx has been a great partner!

Reviewed on 2022/10/04

[SENSITIVE CONTENT] and team are awesome!

[SENSITIVE CONTENT] and team are awesome!

Pros

Ability to configure changes as we grow. The configuration features allow us to map fields quickly

Cons

Error reporting could have more details to help us problem solve, but we don't have many errors so not a huge deal

Response from APIWORX

We're really grateful and appreciate you taking the time to share your rating with us. Thanks, Dan!

Teresita
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Apiworx has great resources

Reviewed on 2020/05/08

Amazing team! Very impressed with how they can take on any task with a fast solution.

Amazing team! Very impressed with how they can take on any task with a fast solution.

Pros

Support is fantastic—they are a very knowledgeable team, able to take on any task with a fast solution.

Cons

software is pretty awesome- no complaints

Kyle
Overall rating
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent service and follow up

Reviewed on 2020/08/19

My experience has been great. I feel like I'm really well taken care of and that if I do have an...

My experience has been great. I feel like I'm really well taken care of and that if I do have an issue that APIWORX will have my back and get things fixed. Love that aspect of it.

Pros

Working with the Team at APIWORX was great. The process was easy and the bottom line is that it solved my problems.

Cons

There is nothing I don't like about this software solution. The big differentiation here is the Team and what they're able to do for the price. Great value.

Chris
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great concept and execution.

Reviewed on 2020/05/08

Quick to value

Quick to value

Pros

Easy to use and configure. Great value.

Cons

Nothing yet - so far so good. good support.