Runn Reviews
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![Sam](https://cdn0.capterra-static.com/profile-images/linkedin/423f520369eddb4a321743b9176ce707.jpeg)
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Professional services companies: know your expected billing
Reviewed on 2021/03/02
The team are helpful and responsive to feedback; the tool is good and gets better every month.
The team are helpful and responsive to feedback; the tool is good and gets better every month.
Pros
Runn is great at providing a projection of what the billings of a professional services organisation will be in months to come. It's an essential part of running an effective business which isn't as commonplace as it should be!
Cons
With a lot of pre-existing tools (time-keeping, invoicing, business intelligence), it took a bit of time to get everything integrated nicely. While they do have out-of-the-box integrations that might suit your needs well, we found our needs too specific and needed to make custom integrations.
That said, their APIs have meant that we could do this integration reasonably easily.
Alternatives Considered
Google SheetsReasons for Choosing Runn
We had a hand-rolled solution using Google Sheets. It worked, most of time, but it was difficult to maintain, and difficult to use.Switched From
Google SheetsReasons for Switching to Runn
Moving to Runn meant that our whole project-management team could keep our future booked work up to date, and reliable projections of our future billing could be generated whenever we need them.- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use for managing resource allocations and time reporting
Reviewed on 2024/01/10
Pros
This tool was so simple to implement, and it's easy to use to track what projects our resources are working on now and in the future. It gives us a good view of our cross-project metrics. I can't say enough about how customer support is very responsive to questions, issues, and feature requests. While the tool may not have every feature I want, it is a pleasure to work with this company.
Cons
While I would like better reporting, they make it easy to export data and when I have a unique reporting need I can move the data to a spreadsheet. Therefore, the biggest area of improvement I see for Runn would be more security profiles. We could benefit from more flexibility than what they provide.
Reasons for Switching to Runn
This product is much less expensive than many of the other tools we looked at, and provided most of the functionality we needed without being too complicated.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A User-Friendly Tool for Project & Resource Planning
Reviewed on 2024/12/20
[sensitive content hidden] has been very proactive and supportive throughout the past year. Her...
[sensitive content hidden] has been very proactive and supportive throughout the past year. Her dedication and responsiveness have made a big difference in our experience with Runn.io.
Pros
What I liked most about Runn is the easy, clear, and simple UI. It makes managing our team's workload and project timelines really straightforward. I can quickly see who’s doing what and when, which helps with planning. Plus, the resource forecasting and project tracking features are super helpful for staying on top of everything without feeling overwhelmed.
Cons
Custom fields in reporting will be helpful!
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Solid project planning and resource mapping tool
Reviewed on 2023/12/19
Pros
It's ability to provide simple high level views to a project's timeline and phases, as well as more complex ones highlight individual roles and/or capacities.
Cons
Having a slightly more zoomed out view or the ability to track forward and back at an increased rate.
- Industry: Import & Export
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Runn is THE way to manage projects and resources in 2022
Reviewed on 2022/03/02
We made the great decision to start using Runn in early 2021 and it has been a blessing.
Easy to...
We made the great decision to start using Runn in early 2021 and it has been a blessing.
Easy to set up, customize and roll out to the different teams. Everything is built with care and it shows.
Overall, I couldn't recommend it more. In just a few months, we are able to get better visibility and control over our services teams with a fraction of the effort.
Pros
Clean interfaces and easy-to-use software, that's what you need when you are dealing with the complexities of project and resource management. Runn delivers exactly that and keeps improving every week.
Team leads now have up-to-date visibility on every front, including project financials, team utilization and beyond, without spending the entire day trying to source the updated data. it's ready for them.
Cons
Some Reports and permission levels are missing or are limited and we've had to figure out workarounds. This is something the team is working on and I am confident they'll be resolving it pretty soon.
Alternatives Considered
Polaris PSAReasons for Choosing Runn
Keeping projects and resource management in Excel is an absolute pain, it's extremely time-consuming and it's outdated the moment you close a file.Switched From
Microsoft ExcelReasons for Switching to Runn
Nimble and hungry team looking to deliver on a top-notch experience. A smaller company/product allowed us to provide feedback and be heard. Polaris seemed too complicated, built on top of a legacy system that created a lot of confusion and not so user-friendly software.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Brief opinion
Reviewed on 2022/12/14
Faster decision making process and future capacity planning overview
Faster decision making process and future capacity planning overview
Pros
User friendly, easy to manage and great Customer support
Cons
Desired features which can't be customized quickly due to many customer requests
Reasons for Switching to Runn
Meeting the most our requirements. Very fast and helpful Customer Care showing the demo and responding on questions- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Software for Software Development Agencies
Reviewed on 2021/02/17
Honestly, the team is amazing. They will answer your questions quickly, and offer support when...
Honestly, the team is amazing. They will answer your questions quickly, and offer support when needed. At one point, I spotted a bug with their dropdowns... I sent a support ticket and I had a response and a fix was deployed within two hours. Truly amazing stuff!
Pros
Runn is incredibly easy to use. It's UI is clean and makes it easy for the user to understand how to complete their tasks. Their support team is also incredibly responsive.
Cons
Runn is fairly new, so there are definitely some features we're waiting on... but the fact that the Runn team listens to every suggestion we make is amazing. I have complete confidence that Runn is going to be an incredible fit for us for a long time.
Alternatives Considered
ForecastReasons for Choosing Runn
The other options could not support our process(es) for a reasonable price.Reasons for Switching to Runn
We were in the Forecast sales process for two months before we realized they weren't a good fit. WAY too expensive, too.![Anne](https://cdn0.capterra-static.com/profile-images/linkedin/79bed86f28a066c87a09f9d561cde639.jpeg)
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for a Startup needing to balance resources and costs
Reviewed on 2021/03/25
Pros
Quite simple UX
Timesheet linked to profitability functionality
Resource based view
Tentative project view
Affordable for start-up
Cons
Colors are not customisable
Cant keep notes on projects (like Trello)
Takes time to set up, can import the MS Project input
Alternatives Considered
monday.comReasons for Choosing Runn
We needed to be able to track utilization per person as well as per project and see overutilization clearly.Switched From
TrelloReasons for Switching to Runn
Timesheet linked to profitability functionality Resource view- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Runn is the perfect fit for our company
Reviewed on 2021/02/09
I am extremely happy with Runn. They were very helpful with the initial set up. I had a recommendati...
I am extremely happy with Runn. They were very helpful with the initial set up. I had a recommendation for changing the scheduler page which would help my team out. Runn was able to make the change in a few weeks.
Pros
Runn was very easy to set up for our company. I can easily create schedules for our current and upcoming projects. The reporting features are great. I love how easily it shows the profitability per project and scheduled vs worked hours. We have used other software in the past and they had more features than our company needed and were complicated to use. Runn does exactly what we need it to do at a good price point.
Cons
This isn't really a con because they are working on it but there currently isn't time tracking software and we have to integrate with Clockify. I'm looking forward to Runn having their own time tracking software so we don't have to use to apps.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Using Runn
Reviewed on 2023/12/20
Pros
the hours management for allocations and the API to other programs which we are using to get accurate reporting.
Cons
I would like some more features in the space of HR Management of people and their skills to be able to better use the time allocation part in conjunction with RFI/RFP answering.
- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great resource management and planning
Reviewed on 2024/01/10
Pros
Easier to see where people and projects are at a glance, including budgets.
Cons
Sometimes I wish there were more reporting options.
![Roman](https://cdn0.capterra-static.com/profile-images/linkedin/b282f90107b4c53775218be997f2e38c.jpeg)
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A perfect Resource Planning instrument
Reviewed on 2022/01/25
My team is very happy. On last two years there were no one reason to switch to another tool.
My team is very happy. On last two years there were no one reason to switch to another tool.
Pros
My team is very happy about resource management, tracking projects, utilization, financial metrics and permissions features. Since we had invited very different groups of people (finance, PMs, delivery, sales, etc), everyone has set of features they like, and everything is working very smoothly.
Cons
We have pretty complex business intelligence tool to gather finance and project metrics, and we're using API sometimes. I would say that we're missing API features, but having public roadmap of planned features would be a plus.
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good, but can be better
Reviewed on 2022/12/15
It has been good, we're currently working on implementing the tool across the organization. The...
It has been good, we're currently working on implementing the tool across the organization. The customer support has been helpful in getting our questions answered. Certain exports to Excel are difficult, and the current API call limit is frustrating.
Pros
It's easy to manage resources, and time management for different projects which is useful for large organizations managing hundreds of projects at the same time.
Cons
Messes up the names which has accents in them. A more effective real-time connection with Workday (our people management tool) would be helpful in ensuring names are consistent across these two different tools.
- Industry: Media Production
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
RUNN review
Reviewed on 2022/12/15
all well similar to Maven link
all well similar to Maven link
Pros
the features are user friendly but it could do with a slight update of colour
Cons
need to be colour friendly for tentativeness like maybe put in shading
Alternatives Considered
MSP ManagerReasons for Switching to Runn
it did what we wanted to do as a co.- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Runn changed our way to manage people and projects
Reviewed on 2022/05/17
After starting to use runn, we could improve our precision for the time allocation per person and...
After starting to use runn, we could improve our precision for the time allocation per person and project.
Pros
we are using runn on a day-to-day basis to manage our consulting projects and where our employees are located. We use all features related to project management and reporting.
Cons
Things that we would like to see in the tool is a better way to manage access per user role, it would be useful for us.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Runn for Project Management
Reviewed on 2022/12/14
Runn is an effective tool for PM's to easily Plan projects, Track resourcing schedule and I can...
Runn is an effective tool for PM's to easily Plan projects, Track resourcing schedule and I can produce desired results without wasting my time.
Pros
Runn is very easy to navigate and very useful for efficient planning, especially if you are managing multiple projects.
Cons
Nothing I can think of, the product is user-friendly to be honest
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Lets you manage complexity with ease.
Reviewed on 2022/03/04
Pros
Global view of people and projects. Ease of bringing people in and spotting when people will be free is essential. Project and functional reporting is straight forward and insightful.
Cons
All features that I thought were missing have since been added. A very active development team.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive, magnificent value, addressed every single one of our needs
Reviewed on 2022/02/24
In addition to meeting ever one of our use cases, the time between initial evaluation, demonstration...
In addition to meeting ever one of our use cases, the time between initial evaluation, demonstrations to our leadership team, and having key stakeholders up and running using the tool productively was minimal. The intuitiveness and ease of use are off the charts.
Pros
It addressed literally every set of asks we had in the domain of Resource Management (Capacity, Forecasting, Utilization) and Project Metrics (Role/Person Assignment, Burndown, and profitability). It had the added benefit of being able to retire a dedicated time tracking tool as well.
Cons
If there were one thing, just one thing I could change, it would be: Nothing.
Joking aside, I genuinely don't have anything I dislike about this tool. In fact, the more we use it, the more cool features we discover.
- Industry: Outsourcing/Offshoring
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great resource scheduling tool
Reviewed on 2022/05/11
Overall, Runn is a great tool that fits almost all my needs with resource scheduling
Overall, Runn is a great tool that fits almost all my needs with resource scheduling
Pros
- Easy to use
- Simple entities, that fits all my neads
- Great API, so that I can populate all my data with ease from another source
Cons
1. I'd like to have the possibility to add part-time vacation
2. I'd like to have vacation resolution strategies available through API
3. I'd like to filter only projects that have placeholder
- Industry: Computer Networking
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We're off and RUNNing....
Reviewed on 2022/10/13
Really good!
Really good!
Pros
I can teach someone to use it in 5 minutes. It is graphically intuitive and simple to display utilization. I like the tentative toggle.
Cons
It's a new platform. The team are responsive to new features. We would like a few more categories as discussed for billing/non-billing and the team have this in their roadmap.
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Runnio is easy to use and friendly to new user
Reviewed on 2022/12/15
Pros
Runnio is not complicated and friendly to new user, you can easily learn how to use it. It helps a lot when we're doing resource planning , we can know who is overutilized and do needful
Cons
I'll recommend to add more feature like bulk updating resources leave time and auto set the public holidays. and it will be great if we can filter by location and employee ID
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Non-profit Usage of Runn
Reviewed on 2022/12/14
It was an easy onboarding
It was an easy onboarding
Pros
Runn is super helpful to be able to adjust and forecast our project planning to see what capacity our staff is at at any given time.
Cons
We would love dependencies features so when we adjust within a project for one staff the rest adjust in there as well. Additionally, a broader title page to view project schedules all at once.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Drives our operation
Reviewed on 2022/02/20
We use Runn to plan and view all of our projects highlighting where people are needed and when. It...
We use Runn to plan and view all of our projects highlighting where people are needed and when. It helps provide a birds eye view of our team and the business.
Pros
Runn is really easy to set up, add projects, place holders and teams to giving us a clear picture of our capacity and timelines.
Cons
It would be great to integrate with our team holiday calendar
- Industry: Research
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why didn't we use Runn sooner?!
Reviewed on 2022/02/23
Pros
*Incredibly simple and intuitive UI
*Ability to adjust resources in real time and see the impact is incredibly helpful
*Built in filters, graphs and reports
*Ability to import/export data to support integrations
*Incredibly responsive support team and constant new features/improvements
Cons
*Really need an undo button
*Would be incredibly helpful to include version control
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Much more than just resource planning
Reviewed on 2021/12/14
Pros
Runn provides the ability to plan and manage your workloads, but it also helps track the project's financials in a very easy and intuitive manner.
Special thanks to a customer success team for a quick response and flexibility!
Cons
More like a nice to have feature - to have the ability to see project tasks from tools like Asana and be able to plan them across resources in a calendar view.