Heimdal Privileged Access Management Reviews

Heimdal Privileged Access Management

4.6 (19)
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Escalate and de-escalate user rights and manage permissions.

Overall rating

4.6 /5
(19)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.8/5
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19 Reviews

Allan
Allan
Overall rating
  • Industry: Textiles
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy way to control admin rights

Reviewed on 2022/03/16

Pros

- Easy way for users to apply for "admin right"
- Automatically removal of rights after predefines duration

Cons

- Few examples where the given "admin rights" is not working.

Verified Reviewer
Overall rating
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Heimdal Privileged Access Management Review

Reviewed on 2024/05/20

Heimdal Privileged Access Management (PAM) offers advanced security features and robust compliance...

Heimdal Privileged Access Management (PAM) offers advanced security features and robust compliance and audit management capabilities. While the solution can be complex to implement and manage, the benefits it provides in terms of enhanced security and improved efficiency are well worth the investment. Heimdal's customer support and service have been excellent. Overall, I highly recommend Heimdal PAM to businesses looking to improve their privileged access management.

Pros

In terms of professionalism, Heimdal PAM is a highly reliable and trustworthy solution that is used by businesses of all sizes and industries. The solution is backed by a team of experienced cybersecurity professionals who are dedicated to providing exceptional support and service to their customers. Additionally, Heimdal PAM is regularly updated and improved to ensure that it meets the evolving needs of businesses and the changing cybersecurity landscape.

Cons

The top cons of Heimdal Privileged Access Management (PAM) are its complexity, high cost, and potential challenges in achieving seamless integration with other security tools and systems. These drawbacks should be carefully considered by businesses when evaluating Heimdal PAM as a potential solution for their privileged access management needs.

Michael
Overall rating
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review of Heimdal

Reviewed on 2024/12/30

Pros

End user ease of use of product, this product is simple for our end users to understand and use

Cons

id like to have more control over what users can use pam with, as in maybe not allow system settings to be accessed

Alternatives Considered

Microsoft Intune

Reasons for Switching to Heimdal Privileged Access Management

Price, we will probably eventually move over to intune as we want to manage solely through intune but for now and the next couple years we will use heimdal
Mick Jagtfelt
Mick Jagtfelt
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good basic PAM system

Reviewed on 2023/08/28

Overall good - easy to setup, understand and deploy and i would take it over manually controlling...

Overall good - easy to setup, understand and deploy and i would take it over manually controlling PAM any day-

Pros

Overall its very easy to deploy Heimdal products, if you already use Heimdal its as simple as enabling the feature in the GP, and you're good to go.

Cons

The user experience leaves something to be desired in comparison to Admin By Request, users needs to right-click a file to run it with Heimdal PAM, with ABR its inline as soon as the exe is run. There is also no mobile app that support SAML logins for admins.

Frederik
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product! Great value

Reviewed on 2022/03/23

The users has never been happier. Now they can request software and much more with our moving away...

The users has never been happier. Now they can request software and much more with our moving away from their office or writing complex and long emails about what they need.

Pros

Easy to support the users of the organisation.
With the app and dashboard it is easy and quick to give privileges to the users that need it.

Cons

It takes a bit of time to get used to the dashboard and find your way around. But after a short while, this is easily to get the hang off.

Yannick
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Making PAM easy to manage

Reviewed on 2022/04/07

Pros

It gives us the ability to allow temporary admin rights, while keeping and maintaining an overview to ensure it's used in the right scenarios and applications.

Cons

It can be a bit difficult for the end-user to discover the feature from the dashboard

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Antivirus review

Reviewed on 2022/03/31

Pros

I find it is an easy platform to use, best way to secure your computer against cyber attacks, fell much safer with it. Totally recommend!

Cons

Not difficult to use.

Ancuta
Ancuta
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nice experience!

Reviewed on 2022/03/21

Pros

Easy integration and nice interface!
It is user friendly!

Cons

I would have loved to receive more tips and tricks about using the software at its full potential!

Razvan
Razvan
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing

Reviewed on 2022/03/23

Pros

Is safe, easy to use and communication is quite promptly.

Cons

It looks a bit hard to configure but not impossible maybe until I get used.

Alexandra
Alexandra
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Software Review

Reviewed on 2022/04/12

Pros

easy to use
no problems with the product

Cons

Nothing to dislike about the product.
Did not encounter any issues while using it.

Brian
Overall rating
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great approach but with rough edges

Reviewed on 2022/07/05

An excellent solution but one that needs polishing to get it right. The admin via an app is...

An excellent solution but one that needs polishing to get it right. The admin via an app is frustrating as it logs the admin out - so no push notification and doesn't use biometrics to authenticate the user - so every time you have to login in with email, password and then got to the separate Authenticator pp to get a code. Not a good workflow. It is like the development team got ahead of the human interface team.

Pros

The ability to downgrade the users to standard users remotely and elevate them remotely when required - to install an application.

Cons

The interface and language used - are clunky and unintuitive. They confuse users with the prompts and language used and the interface is confusing.

Mick
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy and fast deployment, great management

Reviewed on 2022/03/23

Great!

Great!

Pros

The ease of deployment and maintenance of the product

Cons

Targeting GP's to specific users and devices can prove tricky, an OU filter option would help.

Tobias
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good product

Reviewed on 2022/02/02

Pros

Ease of use and deployment. Fast and competent support.

Cons

There are no immediate disadvantages to using PAM

Muralidas
Overall rating
  • Industry: Maritime
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Heimdal PAM Review

Reviewed on 2022/01/31

Good and must need product in a company.

Good and must need product in a company.

Pros

It's removing all administrators from the administrative group and disabling administrator. And for users, its easy to elevate.

Cons

Cant exclude a particular user from the Heimdal until that user is part of the existing administrative group. We can create PAM admin but can't limit it to a particular location. But while excluding a user. Need to exclude the user via CSV import option. Group policy update took a long time after the administrator allowed the elevation.

Bogdan
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best on the market

Reviewed on 2022/03/22

Pros

the system is easy to use and very friendly

Cons

i have nothing to say that is bad or to change my dicision

Raluca
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very helpful tool

Reviewed on 2022/01/17

Impeccable user experience. Easy to use solution that provided us with strong security features...

Impeccable user experience. Easy to use solution that provided us with strong security features that protect our data

Pros

Integration of Privilege Access Management & Application Control. Great support!

Cons

It would be nice to have the same options for MacOS as they have for Windows

mihai
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PAM opinion

Reviewed on 2022/03/21

Pros

Is easy to use. I like the feature that it allows you to revoke admin rights on machines, without having to remote on them and make a more time-consuming work.

Cons

When typing the “Reason for elevation”, it doesn’t take the Enter. You have to press using the mouse on the button that it has to offer, which is a little bit less efficient, but that is all.

Elza
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PAM review

Reviewed on 2022/04/11

Pros

With only a click of a button, I can get admin rights on the machine.

Cons

Some functionalities need a reboot in order to apply, but that is ok. Many similar software are behaving the same way.

Sabina
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Privileged Access Management opinion

Reviewed on 2022/04/17

Pros

The product is very easy to use. With just a click of a button, I have admin rights on the machine.

Cons

Nothing comes to mind about what is wrong with this product.