Jezzam Reviews
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27 Reviews
- Industry: Entertainment
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really pleased I switched to Jezzam. My clients are too.
Reviewed on 2018/05/03
My clients find the booking process straightforward and painless, and that makes them happy to come...
My clients find the booking process straightforward and painless, and that makes them happy to come back and also refer my business to others! Win-Win!
I've also been able to increase revenue as a result of properly managed equipment hire, through Jezzam's resource management capability.
Pros
Top three are:
1. I love that I can manage availability for my tuition team and my resources separately. Some of my clients bring their own equipment and others use our kit, so it's great to be able to manage this properly at last. It has helped equipment hire become an extra source of revenue.
2. Jezzam has been really easy to use both for me and my clients. They also say they love using the FIND NEXT appointment function, it saves them the hassle by searching for them. I also really like the configuration checker which automatically checks if I have set things up correctly.
3. The low monthly cost compared to previous systems I've tried.
Overall: I would have no hesitation in recommending Jezzam to anyone who needs a powerful easy-to-use booking system. The feedback I've had from my clients has been extremely positive since I made the switch.
Cons
There have been a few niggly things like I had issues uploading the image for the mini website, but these have been fixed now and the support team are really responsive in sorting out issues and helping when I have questions.
Response from Jezzam
Hi Andrew. Many thanks for your review. We try very hard to make Jezzam easy to use for both businesses and their customers, so it's good to hear you're enjoying using Jezzam and your clients are too. Glad to hear we've been able to sort out any issues you've had along the way. Keep the feedback coming - we're more than happy to help.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Five stars for Jezzam!
Reviewed on 2024/12/10
I’ve tried a number of different class booking services over the years. So far, Jezzam has supplied...
I’ve tried a number of different class booking services over the years. So far, Jezzam has supplied me with a wonderful, cost effective service for my clients.
Pros
- Intuitive set up
- Very reasonable price
- Great integration with my website and social media
- Wonderful and prompt customer service (above and beyond).
Cons
There’s nothing I don’t like. I will be even more stoked when Jezzam introduce the ability to book more than one customer per paid booking. As a ballroom dance studio with an emphasis on social/beginner classes aimed mostly at couples, that will help simplify my admin calendar and save time for both myself and my clients. I got around this by adding a couples and a singles offering to the admin timetable, so it’s not a biggie, but simpler would be better!
Response from Jezzam
Hi Anne
Thank you so much for your fantastic review and five stars! We're thrilled to hear that Jezzam has been a cost-effective solution for you and your clients. It's great to know the setup and integrations have worked well for you, and that our support team has been speedy — it’s always a pleasure talking with you! 😊
Really appreciate your feedback about booking more than one person per paid booking. We're excited to let you know that we're actively working on an amazing multibooking/booking basket feature as we speak! As you'd expect from Jezzam, it's going to be both really intuitive and incredibly flexible. Your customers are going to love it! In the meantime, we're so glad Jezzam's flexibility is working for you, but stay tuned — we can’t wait to share this enhancement with you soon!
Thank you again for choosing Jezzam and for sharing your experience. We're always here if you need anything!
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
New user to Jezzam
Reviewed on 2020/09/30
Pros
Very easy to use and understand.
Clear calander.
Cons
Hard to comment on this at present, as I am so new to the software.
Response from Jezzam
Hi Jane. Many thanks for the review. It's good the hear that even as a new user you're finding Jezzam simple and easy to use. If you do need any assistance, just get in touch via the in app help section. Thanks again.
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use, all around amazing app
Reviewed on 2024/12/18
It’s a great tool we’ve been using at out club for years now. Easy to use, schedule and monitor
It’s a great tool we’ve been using at out club for years now. Easy to use, schedule and monitor
Pros
Ease of use, running a session with limited bookings has never been easier
Cons
Mobile experience is a bit off, if you login from mobile it could be better
Alternatives Considered
CalendlyReasons for Switching to Jezzam
Looked easier to set up and it fitted better to our needsResponse from Jezzam
Hi Stefan, thanks so much for sharing your feedback! We're delighted to hear that Jezzam has been a great fit for your sports club and that its ease of use has helped with managing sessions. Admins can of course log in and use Jezzam's full functionality on mobile devices, and the booking process for your players is incredibly streamlined, with bookers making their bookings using Jezzam in under 2 minutes on average. However, we really appreciate your feedback about the mobile experience. If you have any specific requests, please do get in touch – we're always looking to improve, and we'd be very happy to look into these. Many thanks again!
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Complexity made Simple
Reviewed on 2020/10/03
Jezzam has had a major positive impact on our business. In lessons, it has provided a unique...
Jezzam has had a major positive impact on our business. In lessons, it has provided a unique offering for students and streamlined and made out working practices more efficient.
From a retail point of view, it has allowed us to adapt at lightning speed and to be able to safely restart our physical shop after a long and damaging hiatus.
Pros
Jezzam have managed to do what many other software companies fail...to solve a very complex problem with a very simple solution that is easy to use, intuitive, and, importantly, designed with the user firmly in mind.
Jezzam has enabled our students to take control of their bookings - allowing them to book and pay for lessons directly online. No more waiting lists or lots of phone calls back and forth! Our teachers are updated automatically through emails and calendar sync which provides real-time accurate information.
Our retail side of the business have had to quickly move to an appointment based approach due to COVID19. Jezzam was the natural choice and, within 5 minutes, we were able to implement appointments for click and collect, shop visits, instrument repair requests as well as using for track and trace.
Cons
The team at Jezzam are constantly developing and evolving the software, releasing new features and enhancements. They are very open to new suggestions for features and extra development points and spend time to understand exactly what and why that feature needs to be considered.
it is refreshing to work with an organisation that want to engage with their users to learn how Jezzam is being used and how it can be developed further.
Alternatives Considered
Pike13Reasons for Choosing Jezzam
Jezzam offered by far and away a better product with enhanced features along with level of customer service and an interest in our business.Switched From
TimelyResponse from Jezzam
Hi Steve. Thank you for the amazing review! It's fantastic how Hogan Music have been able to use Jezzam to help with so many aspects of the business - from online lessons, face-to-face tuition, retail consultancy appointment and click & collect. We're really glad Jezzam was able to help you rapidly implement a COVID19 solution too. It's certainly been a pleasure working with you to understand your business and great to get all the suggestions for enhancing Jezzam. We look forward to that continuing. Thanks again and as always, let us know if we can help with anything.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New to online booking
Reviewed on 2019/07/23
Compared to the previous booking system I tried (Shore) , this was hands down a winner . Easy to...
Compared to the previous booking system I tried (Shore) , this was hands down a winner . Easy to use , help and support was always on hand , the cost is very reasonable. They made a lot of effort to accommodate the specific needs of my business , when I was setting it up .
Pros
I needed a booking system that could combine and reserve multiple resources automatically under a single booking to prevent over booking (they call it combined resources) it works really well for me .
Cons
Sometimes I had to sit a think about how I wanted to change my settings , it often took me a couple of attempts to find the correct section where I needed to make the change that I needed . But I got better at it the more I used it , bit like everything in life .
Response from Jezzam
Hi Allan
Thanks for the positive review. It's been good working with you to meet your needs particularly with the multiple resource scheduling.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HIGHLY RECOMMENED
Reviewed on 2024/12/22
Fantastic, congratulation's on a superby product
Fantastic, congratulation's on a superby product
Pros
Easy to use, great customer experience, and support
Cons
Nothing! The product is fantastic with nothing to improve upon
Response from Jezzam
Hi Chris, thank you so much for your kind words and for taking the time to leave this review! We're thrilled to hear that you've had such a positive experience with Jezzam. We're always striving to provide the best possible service, and it's wonderful to hear that our efforts are paying off.
We appreciate your support and your recommendation - it truly means a lot to us. If there's anything we can do to continue improving your experience, don't hesitate to get in touch.
- Industry: Sports
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Our experience with Jezzam
Reviewed on 2020/09/30
Jezzam has been first class. It has done exactly what we wanted. We were helped by the Management...
Jezzam has been first class. It has done exactly what we wanted. We were helped by the Management to a tremendous extent when we inquired and then set up the system. When we needed to change the programme due to a change in our circumstances, they were always available to help, show and support us. The system is brilliant even though we do not use it to the full but we feel that the real strength of Jezzam is the personal interest taken by the Management to ensure their customers are satisfied and supported. They are exceptional.
Pros
The software provided a booking system that we could immediately use instead of our previous, paper based system. Once members had given us an email address, we could get them in as customers within seconds. (We have now got an on line membership database so our playing members could be invited on block to become customers. That would save loads of time) It was easy for our members to log in and book spaces. Those few members who did not have means to access Jezzam were able to book through another member or via an administrator. . We have been able to adapt our booking from a class based booking on our outdoor greens to an event based system indoors and so have been easily able to control the number of people entering the club at once (Covid). It is extremely easy for sessions to be made unavailable for maintenance, leagues or matches and once a full programme of fixtures returns, we are sure that our fixtures secretary will find it incredibly useful. Within settings, the booking rules can be altered to suit and changes can be made incredibly easily. There are many “help” features to refer to but also the support chat is invaluable. Management arranged Zoom meetings very quickly to help with a problem that I could not solve. They show me how to use the system better. It has many advanced features that we have not used. We do not use the Jezzam software to anywhere near its potential but we can appreciate its possibilities for a bigger organisation
Cons
The ‘help’ section is large but it starts assuming that you can do the basics. eg. I wanted to send an adapted simple email to a customer - I customised the message but then could not work out how to send that message to customers without copying and paste. I feel the help section assumes a basic knowledge but is would be better to start the instructions right at the beginning - How to send a simple custom email. Assume we are all new and unsure; the more capable users can miss out the easy first steps.
Response from Jezzam
Hi Sue. Many thanks for the great review. We're really pleased that Jezzam has been a success for Madeira Bowling Club. COVID-19 has been challenging for sports clubs and we're really pleased Jezzam has been able to help out. It's great to hear that your members have found Jezzam easy to use. Thanks for your comments about our knowledge base. We do have some "getting started" video that cover the basics and we're continually updating our help guides with more articles. Your point is well made however and we'll aim to continue out work to improve the knowledge base. Thanks again and if you need any further assistance please let us know.
- Industry: Events Services
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Jezzam is so simple to use and customise, and the customer service is excellent, and speedy!
Reviewed on 2018/04/03
Pros
I love being able to add different hours for different staff, allowing complete flexibility in creating a variety of booking slots
Cons
I can't currently integrate it into my Wordpress site, although using a link to Jezzam works perfectly well
Response from Jezzam
Hi Helen. Many thanks for the excellent review. Good to hear you find Jezzam easy to use. Also good to know you found Jezzam's sophisticated working hours configuration useful. You raise a good point about integrating booking into your Wordpress site. We'll add that request to our roadmap for consideration. Thanks again for the suggestion and the review.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Scheduling tool for everyone
Reviewed on 2020/10/06
Overall it is my go to product if I'd like to setup a booking page.
Overall it is my go to product if I'd like to setup a booking page.
Pros
A great product build & supported by a nice bunch. Had set it up on several occasions and it was all smooth sail. Support was very helpful and quick to response.
Cons
There isn't much to ask for. There are a lot of other products on the market and this might not be everyone's cup of tea. I've enjoyed it so far!
Response from Jezzam
Hi
Many thanks for the great review. Glad you've found it useful and have been able to put it to different uses.
Thanks again.
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Hogan Music
Reviewed on 2020/09/24
It is always difficult to learn new software and change what you have used for years, so the...
It is always difficult to learn new software and change what you have used for years, so the simplicity of Jezzam and the support from the Jezzam team has made our transition relatively stress free!
Although, I have not spoken with anyone directly, all feedback I have passed on so far has been taken on board and the software adapted where possible, quickly.
We have found ourselves using it in other areas of the business which was unexpected and has worked really well for us. This versatility has quickly made Jezzam an asset to the business.
Pros
Simple and intuitive. It has been able to fit multiple areas of the business really well!
Cons
Rescheduling or editing multiple bookings.
- The option to apply changes to reoccurring bookings would be useful.
- Rescheduling a booking could be easier. I find I have to cancel and rebook it which can be time consuming, especially if you need to change the payment status to unpaid first. Again, the option to reschedule all bookings to a new time at once would be easier than cancelling all & rebooking all.
Response from Jezzam
Hi Shannon, thanks for the great review! Thanks also for the feedback about updating repeat bookings. That's a really good point and we can see how it would be another great time saving feature. It's actually the next enhancement we'll be working on so hopefully you'll have it soon! I've added your comments to our feature tracking system so we can include your feedback. It's fantastic that you've been able to make use of Jezzam's flexibility in other areas of your business and great to hear that you've found it so easy to use. If we can help with anything at all, please get in touch. Thanks again.
- Industry: Sports
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jezzam For a bowling Club
Reviewed on 2020/09/24
Very easy and simple and where I couldn't do what I wanted to [SENSITIVE CONTENT HIDDEN], at...
Very easy and simple and where I couldn't do what I wanted to [SENSITIVE CONTENT HIDDEN], at Jezzam, could and was always on hand to help
Pros
Jezzam allows my 150 members to book playing time on the green. They can see when its free or when its already booked, saving a journey to the club. For my side it allows me to fulfill my responsibility for tracking and tracing..
Changes to Government Rules have meant that I have had to change the number of resources bookable- in this case jacks. This was done with ease. If I had a problem or couldn't think of a way to do something [SENSITIVE CONTENT HIDDEN] quickly contacted me and we worked through what I needed
Cons
Some of the members wanted additional features - but they didn't add to the usability and were not really needed.
Response from Jezzam
Hi Glynis. Thank you for the great review. It's been a pleasure working with you. Glad that your members are enjoying using Jezzam and that it's helped you through the lockdown easing rules for Covid-19. Fantastic that it's saved you time too. If there's anything we can do to help, just get in touch.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Outstanding customer service
Reviewed on 2021/02/04
We are a boutique online music lessons school and were searching for a new online scheduling...
We are a boutique online music lessons school and were searching for a new online scheduling software. Jezzam was among the final three and we loved so many things about it. In the end, we went a different direction, but think that Jezzam is a great option for a lot of different scenarios.
Pros
Pros: ease of set up, ease of use, amazing customer service
Cons
Cons: didn't love the customer log-in experience, we needed the ability to use credits in selling packages of classes, we wanted a bit more customization options
Response from Jezzam
Hi Amber, many thanks for trialing Jezzam and for your review. It was a pleasure assisting you through the trial. Thanks for your feedback around the log-in experience. We have reviewed that and although we haven't had any feedback in that area from other customers, based on your comment, we did agree that some improvements could be made. The "New" button which was the possible cause for your students has now been replace with a "Book now" button - making the user experience much cleaner and simpler. Jezzam is an incredibly flexible solution, used by a broad range of customers and we continue to add features and enhance it based on customer feedback. Thank you again for your feedback which we really value. If you ever need any further information, please don't hesitate to get in touch.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Shinfield Review
Reviewed on 2020/11/11
Jezzam suits our business needs and anything that is required to be added on or disabled can always...
Jezzam suits our business needs and anything that is required to be added on or disabled can always be done efficiently and quickly with the help of support.
Pros
Features are great and the system is very easy to use. Positive reaction from our relatives booking slots. Integration process was brilliant.
Cons
Nothing could be improved in my opinion.
Response from Jezzam
Hi Lucy. Thanks very much for your review. It's great you find Jezzam so easy to use and importantly that relatives of your residents have had a positive experience making bookings to visit your residents. It also good to hear that you've found Jezzam easy to integrate into your processes. As always, if there's anything we can help with, please get in touch. Thanks again!
- Industry: Sports
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just what we needed!
Reviewed on 2020/09/24
It was easy for me to set up for our needs for both Bowling and Tennis and the proof is in the...
It was easy for me to set up for our needs for both Bowling and Tennis and the proof is in the reaction of our club members who find it straightforward to book facilities, and it has also led to a fairer allocation of resources. Membership and usage has increased since implementation. It started as an ideal way of managing our Covid compliance but it is something that the members want to keep. The pricing is attractive and if we need to top up on a monthly basis the add-on fees are extremely fair and do not require a committee to sign them off!
Pros
It was easy to set up, tailor to our needs, retain our club identity and personalise communications with our members. Our members , of all ages, understand it and use it.
Cons
There's nothing difficult to use or implement once you understand the distinction between the definition of services and resources. Amending participants could be made easier if bookings are changed rather than having to cancel them and re-start.
Response from Jezzam
Hi Russell, thanks for the great review! Thanks also for the suggestion around improving updating existing bookings. That's a really good point and it actually forms part of the next bit of development work we'll be doing. So it should be with you soon! It's great news to hear that your membership has increased and that your members to continue using Jezzam in the long term. Thanks again for the review and let us know if there's anything we can help with.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
An incredibly simple to use booking system both for members and club administrators alike.
Reviewed on 2018/03/30
Pros
Using Jezzam is a completely intuitive process and has eliminated many of the errors the club had encountered with its previous system. As a former club committee member, I also really appreciated Jezzam's ability to capture data on booking patterns/frequency of court usage. It fast became an essential tool for the ongoing management of the court.
Cons
A personal preference would be to select the date of booking before the length of booking but that is the only tweak that I could suggest.
Response from Jezzam
Hi Amanda, thanks for the positive review and feedback. Great to hear that you find the booking side of things easy as well as the admin reporting and analytics useful. Thanks for your comment about selecting date first when booking. Jezzam's intuitive booking page takes a non "wizard" approach to booking (as is usually found in appointment booking software). So in fact you can start the booking process at any point (selecting the date, service, staff member, resource or location first and continuing in any order). This makes selecting based on preference a breeze! Jezzam's sophisticated scheduling engine calculates availability as you go - so no complex wizard only to find nothing's available at the end. Your point is noted however, and our aim is always to make the booking process and administration as simple as possible even with sophisticated businesses. Thanks again.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 2020/09/29
Excellent
Excellent
Pros
Easy to use, friendly team, team very adaptable with suggestions. My customers like it also.
Cons
Nothing springs to mind. Very happy thus far.
Response from Jezzam
Hi Mike. Thanks for your review. Glad to hear that you're happy with Jezzam and that your customers like using it too. As always, if there's anything we can help with, please get in touch.
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
The Jezzam system has completely revolutionised our tennis club's booking system & it's easy...
Reviewed on 2018/05/21
Pros
Basically using the Jezzam booking system means that you can relax in the knowledge that the system will run itself! There are also useful statistics you can use to analyse your data.
Cons
No problems so far using the new system. The only thing some members mentioned initially was that you can't see who has booked the sessions but with the new data protection regulations this is now a good thing that the person booking has privacy.
Response from Jezzam
Hi Louise. Many thanks for the positive review. It's great to hear how much your club has benefited from using Jezzam. You're right about the GDPR - transparency and the protection of data is of utmost importance from our point of view and it's great that your club is also thinking along the same lines. Thanks again.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BEST ON THE MARKET
Reviewed on 2020/08/11
Great customer service, always there to help.
Great customer service, always there to help.
Pros
Easy and quick to use. good color charts and allows for additional users
Cons
nothing really, its straight forward and has plenty of help buttons
Response from Jezzam
Hi Colin,
Thanks for the great review. It's been a pleasure getting you setup up for your Barbers. And great that Jezzam was able to be part of your re-opening during Covid-19. Always great chatting with you and yes, we're always here if you need help.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing system, perfect for a complex small business
Reviewed on 2018/11/29
Jezzam is brilliant, and the customer service fantastic. It's turned our small business around.
Jezzam is brilliant, and the customer service fantastic. It's turned our small business around.
Pros
It is really flexible, and can deal with anything you throw at it, no matter how complex the small business set up. We are a charity with a number of venues, and it is perfect.
Cons
Nothing - it's great! It takes patience to set it up, but that's to be expected. Once you understand the system, it's brilliant!
Response from Jezzam
Hi Lucy
Many thanks for the positive review. It's great to hear that Jezzam's flexibility has really helped Cowley St John. As always, keep the feedback coming and let us know if we can be of any help.
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
Technical staff gave me such a comprehensive run through the software that I have total...
Reviewed on 2018/04/26
Pros
Its simple to understand, and user-friendly. My clients have found it easy to use and I've been able to make simple changes to my mini website with ease. When I had a problem with someone booking, then canceling, then taking someone's place, Team emailed me what to do to keep the records accurate and I was able to do that with ease.
Cons
The only problem I've encountered has been with the fact that users have to put their phone number in using +44 and if they get it wrong, they have had to start the page all over again.
I've pointed this out to the team and it may well be different now
Response from Jezzam
Hi Elwyn. Thanks for the extremely positive review. Good to know that you're getting the support you need from the team. Yes, the issue you mention about having to enter international dialing codes has now been fixed.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jezzam_Review
Reviewed on 2019/06/03
Pros
Easy to use, very straightforward and love the instant text confirmation of booking.
Cons
Nothing at all. Not sure what else I can write!
Response from Jezzam
Hi Anna
Thanks so much for the great review. And great to hear you're finding the email confirmations so useful.
Really appreciate you taking the time to provide a review. Thanks again.
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Software allows easy booking + many added extra features such as reminders and cancellation...
Reviewed on 2018/03/30
Members can now use any mobile device to make bookings (we had issues with this on our previous...
Members can now use any mobile device to make bookings (we had issues with this on our previous system).
We can interrogate the system far more quickly than before.
Just generally ease of use and less involvement for us as administrators as it is all very self explanatory and helpful for members to use
Pros
The software is very straightforward to use and we have had no reports of any difficulties from users
Cons
Not a fault of the software but it just takes a while to feel comfortable with any change so starting to use a completely new booking system was slightly daunting but it was all very straightforward and I needn't have worried
Response from Jezzam
Hi Liz
Many thanks for the great review and it's good to know that you've found Jezzam easy to use and feature rich.
Yes, moving to a new system can sometimes be daunting but glad that the support team were able to help you with training and handy hints.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic software!
Reviewed on 2019/06/03
User friendly, well designed and I've never had any issues with it.
User friendly, well designed and I've never had any issues with it.
Pros
I use Jezzam to book the tennis courts in our village and I find it so straightforward and easy to use. I can use it to check when the court is free as well as booking an available time slot. Its brilliant.
Cons
There isn't anything that I dislike about this software!
Response from Jezzam
Hi Elisa
Thank you for your positive review. It's really appreciated and we're glad you're finding Jezzam so easy to use to make your bookings.
Thanks again for taking the time to provide a review.
- Industry: Sports
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Friday Roll Up
Reviewed on 2020/09/28
It has made organising my golf roll up very straightforward and saved time
It has made organising my golf roll up very straightforward and saved time
Pros
Easy and quick to use even for those with very limited experience of IT apps
Cons
Users having to keep their email confirmation to cancel their booking rather than being able to log on to review/cancel bookings
Response from Jezzam
Hi Shamus. Many thanks for the fantastic review! All Jezzam users do have the option to create a Jezzam user profile where they can view and manage their bookings (rather than having to keep emails). If you'd like further information on this, please get in touch and we'd be happy to help. It's great to hear you've found Jezzam quick and easy to use and that it's helped save you and your members time.
