OneHash CRM

4.6 (53)
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World's 1st FaaS(FOSS+SaaS)

Overall rating

4.6 /5
(53)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.2/5
Customer Support
4.5/5

94%
recommended this app
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53 Reviews

Bi Bi
Bi Bi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Onehash all in one CRM made easy.

Reviewed on 2022/09/09

Pros

Onehash a 100% smart SaaS, CRM, HR solution for business. Technology amalgameted with visually appealing interface. Onehash has everything built into platform from the accounting essentials.

Cons

Self-implemented.
It takes a bit of learning curve to comfigure everything inside the platform yourself.

Vinayak
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Time to change to OneHash

Reviewed on 2021/11/13

Exceptionally well, no complaints so far. We get help / support on holidays too.

Exceptionally well, no complaints so far. We get help / support on holidays too.

Pros

Very good, fast and easy to use. Having lots of features which we cannot list here (everything). Best for a startup. For the given price AWESOME deal.
Pro
Full package, no restrictions
Highly customizable & scalable
Quick, accurate & kind and accurate support team
Fast response host server, no lag at all

Cons

Self-implemented but easy to do so
Only Chat and Email support (But very quick support)

Alternatives Considered

Vtiger CRM and Zoho CRM

Reasons for Switching to OneHash CRM

We wanted to scale to a higher level with more team members, we were looking for a change from Dolibarr to other. We tried OneHash, working very well to our requirements (i.e. Trading, Manufacturing and Service as well) without any restrictions

Response from OneHash

Dear Vinayak, thanks for sharing your experience and for leaving such a wonderful review. We are thrilled that you loved our product.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in everyday. So thanks for your kind words and we look forward to seeing you again.

Chris
Overall rating
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Good for the Money

Reviewed on 2022/09/30

Overall, I can manage to write up some nice Delivery notes, although I cannot easily make changes...

Overall, I can manage to write up some nice Delivery notes, although I cannot easily make changes to any of the forms. Making changes to any item is frustrating as the changes do not follow to the BOM's. Which means more work. Making any changes are difficult, even as the administrator.

Pros

This is an entery level WMS, it allows access to multiple areas concern for manufacturing purposes as well as inventory management. The training modules are nice to help out with learning the software.

Cons

It is not as easy as some programs for making changes to reports. There are reports that I would like to have such as the ability to review cost of ingredients over time. Second, I would like to have customer profiles for that could have individualized product costs. This would also include time limits for the costs. As of right now that is not something that can be done. Changing an item is difficult, you have to not make the product not default, you are unable to inactivate the product if it is used in another product. Duplicate, make the changes and then it changes the label. Afterwards you need to change all of your product BOM's with the same process. It would be nice to print out the BOM's for each product to give to the employee to write on batch number so that they can be processed accordingly. Why is there a point system? It seems illogical to even have one, as there is no prize to being the one with the most points. Lastly, it seems to have multiple layers of save and submit. Can there be both buttons in which you could save or if everything is done a submit button is there to save and submit?

Thomas
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Solid CRM Option

Reviewed on 2022/09/29

Overall my experience was positive. The platform is fairly easy to use and it looks like it would...

Overall my experience was positive. The platform is fairly easy to use and it looks like it would have been ably to accomplish everything I wanted. Unfortunately, a last-minute decision was made to go with another platform that the rest of the team was familiar with that was slightly cheaper.

Don't overlook OneHash, I think you'll be happy with it.

Pros

I really like OneHash's feature stack - I was looking for a replacement for a much more expensive CRM platform (you can probably guess the one) and this one was a very high contender. It's sleek and fairly easy to use. Don't overlook this one.

Cons

There's really not much I can say in the way of negatives. You'll likely get what you're looking for out of a CRM with OneHash.

Alternatives Considered

HubSpot Marketing Hub, ActiveCampaign and Pipedrive

Reasons for Switching to OneHash CRM

I ended up doing free trials with all of these products. OneHash was a good competitor.

Response from OneHash

Dear Thomas,

Thank you for your fantastic review. Feel free to reach us on our chat/support portal if you any queries or concerns.

Manmeet Singh
Manmeet Singh
Overall rating
  • Industry: Industrial Automation
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

OneHash connects all departments of my business

Reviewed on 2022/05/21

CRM , Accounts and Dispatch Documentation

CRM , Accounts and Dispatch Documentation

Pros

OneHash is a unique platform which provides connectivity to all departments of my business . It has helped everyone to stay connected , the workflows are now very smooth and everyone is loving it .

Cons

The implementation takes time , as there are few videos , however there are lot of help files available to do the setup . The customer support team is very interactive and helps you in real time to setup everything

Response from OneHash

Hi Manmeet,

Thank you for such a wonderful review.

Hossam
Overall rating
  • Industry: Farming
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The Most Value for money ERP

Reviewed on 2022/05/09

Pros

very simple user interface and routing between pages is very fast

Cons

You will need a while to understand the system and how it is connected to each other

Alternatives Considered

Firmbee

Reasons for Choosing OneHash CRM

One time fee and it totally offers most of the features in one place

Switched From

Zoho Desk

Reasons for Switching to OneHash CRM

features and fast routing

Response from OneHash

Hi Hossam,

Thank you for your warm words.

Thanks,
Team OneHash

Prashanth
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One Hash is All in One

Reviewed on 2023/11/03

Pros

It has seamless communication and real time communication. It has made our lives easy for the Issue part of our company.

Cons

Learning takes time & also navigation is difficult to understand initially

Naarendra
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding Services

Reviewed on 2023/06/29

Pros

Mostly I like Lead management, the way we filter the leads based on various criteria

Cons

It needs good training to be master in CRM

Response from OneHash

Dear Narendra,

Thank you for your wonderful review. We are glad we are able to automate your lead cycle. OneHash CRM is phenomenal for Fintech Industries like yours. As far as training is concerned we are just a ping away for any kind of support.

Thanks,
Team OneHash

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good sofware for CRM

Reviewed on 2023/05/04

A good tool in managing CRM, technical support is constantly available, we recommend it for...

A good tool in managing CRM, technical support is constantly available, we recommend it for companies of different activities and sizes.

Pros

A good program for managing CRM operations. Using this program, sales operations can be managed and deals tracked. It is useful in monitoring invoices and in issuing and tracking reports. It also helps in managing e-mail campaigns.

Cons

The price of the program is a little high, it needs training at the beginning of use, it is difficult to make changes to its elements.

Eric
Eric
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A good tool to manage my leads and sales with ease

Reviewed on 2021/11/17

Pros

I love Onehash because it is so easy to use and easy to get started. I get so much value from this tool because I have been able to track my leads and convert them to customers. I have been able to run a campaign with ease and have been able to see a clear, concise view of my leads and what I need to do to convert them into customers. I also love the reports that I can generate to see how my campaigns are going. I highly recommend this tool for anyone who needs a lead management tool.

Cons

What I like the least is the quality of the french tranlations sometimes not done in some sections.

Response from OneHash

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Gary
Overall rating
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Excellent CRM

Reviewed on 2023/04/17

Good experience with support staff on hand quickly to help, guide and advise

Good experience with support staff on hand quickly to help, guide and advise

Pros

Its an indepth management software with many modules, our interest was the CRM

Cons

Initially looks complicated, however this is due to extensive modules and features built in to this complete software. However the support is excellent and one can get moving quite quickly

Response from OneHash

Dear Gary,

Thank you for your fantastic feedback. Our team is working day and night to ensure none of the queries left un answered.

Thanks,
Team OneHash

Tithi
Overall rating
  • Industry: Chemicals
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

We got complete manufacturing automation in our organization

Reviewed on 2023/04/05

Pros

We got complete inventory management, workflow management, stock management and many other features which reduced our cost and effort dramatically.

Cons

Till now I have not come across any such feature, but yes I can say it is complex to learn and it s leaning curve is horizontal in initial days.

Amit
Overall rating
  • Industry: Translation & Localization
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

OneHash Review, May 2022

Reviewed on 2022/05/05

With OneHash, we are expecting to use it as one stop solution for everything apart from our...

With OneHash, we are expecting to use it as one stop solution for everything apart from our e-commerce site operations, whether it is CRM, Production management, Quality and Feedback management, Email management, KnowledgeBase, Finance/ Accounting management, to name major few. We have been able to get some benefits from CRM, Feedback and Email, but yet to use it at optimized level.

Pros

1. Public webform facility, which post a good training a non-technical person can also use.
2. Module/ DocType based approach for each and every activity is unique, and that helps user to have a good control over customization options.
3. Sequential process driven mechanism can be used to optimize the productivity/ output, if designed strategically.
4. Almost every module has it's own custom facility like Listing, Dashboard, Reports and auto-notification facility.

Being so vast on module level and built on a unique concept of DocType, it also makes it sometimes complex to work on. We have integrated it with our small e-commerce site, which took us time more than expected, to understand the system architecture and API call relation before development.

Cons

Facilities related to ease of customization and custom field types must be improved. The unique USP of the software "Module/ DocType based approach" is also one of the major critical aspect, which needs to be improved as it creates problem with creating bridges between external systems or few times even in internal modules.

We have integrated it with our small e-commerce site, which took us time more than expected, to understand the system architecture and API call relation before development.

Response from OneHash

Hi Amit,

Thank you for your feedback. We will definitely work on it and will try to get a 5*.

Thank You.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Affordable and Compatible CRM

Reviewed on 2023/03/07

Best CRM for financial services

Best CRM for financial services

Pros

Price, data management, compliances, customer onboarding and support.

Cons

Interface could be better. Rest is fine.

Pradeep
Overall rating
  • Industry: Furniture
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

"User Friendly software - compared to other ERP application"

Reviewed on 2022/01/07

My overall experience was good, because I was a new user of this. Apart of that I have learned lots...

My overall experience was good, because I was a new user of this. Apart of that I have learned lots of new things in this software and it is very easy to learn. My best experience is with this software, that was customer support service.

Pros

I like in this software is overall design, working conditions & linking process is best. And one more thing, we can customized this software basis of our requirements. It is the best thing in this software.

Cons

In this software have one major issue is foam design. There are only 12 columns in front of page. But as per my experience Onehash team should think about on this. if I would be developer of Onehash then I will provide at least 20 columns in single form page. Because in manufacturing companies have lots of data at time of order punching.

Response from OneHash

Hi Pradeep,

Thank you for opting our implementation support and being one of our valued customer. We will definitely look into the feasibility of having more columns on front page.

Thank You.

Abhijeet
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

OneHash ERP changed the way of enterprise operations by implementing the automation all...

Reviewed on 2023/02/07

I am really glad to get implemented such a flexible application for my organisation. It empowered...

I am really glad to get implemented such a flexible application for my organisation. It empowered me to replace many application which ultimately reduced my cost to some instant.

Pros

This software provides a simple flow between all operations. Everything is channelise and provide automation for each and every department.

Cons

Till now, I have not found any difficulty in the operations. Everything is fine and fulfilling my requirement easily.

Sanjay
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product With Fantastic Support!

Reviewed on 2022/01/07

Pros

Flawless integration of emails, social campaign runs and Data Management!

Cons

If they can integrate SMS feature for lead management, that would be great!

Response from OneHash

Dear Sanjay,

Thank you for your time. OneHash can be easily integrated with SMS Gateway, Kindly refer this doc https://help.onehash.ai/en/article/sms-settings-1n7eorj/
Feel free to buzz us on our website chat support portal if you have any queries.

Thank You.

Verified Reviewer
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

High value product at good price ,

Reviewed on 2022/01/16

People are good , trustworthy , confident about their product they are offering. But mobile...

People are good , trustworthy , confident about their product they are offering. But mobile application is required at the earliest , entry part and reports part should be simple , not text , icons are required , they improve the same by watching their competetors in the same segment and nearest offering

Pros

All in one , no need to pay separately ,for each and every software.

Cons

Interface of the software needs to be improved a lot , instead of text for each and every step , it will be good to use icons with name . Now it is looking like a dos interface , this part is important for people like us.

Response from OneHash

Hello,

Thank you for honest feedback. We have taken a note of it. Our team will work on these points.

Thanks,

Mihir
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect Customer Support

Reviewed on 2022/01/07

Honestly OneHash is such a good platform for small enterprises.Highly,Highly recommend to anyone...

Honestly OneHash is such a good platform for small enterprises.Highly,Highly recommend to anyone who wants CRM software.All services by just a click with very economical rate.

Pros

Highly customisable CRM to manage your contacts,fundraising pipeline,gmails and which is better suited for B2B Businesses.A solution rather than a problem type approach.Amazing features , very efficient.Quick support team

Cons

Too much tools to use sometimes it's confusing ( but the support team helped me a lot)

Response from OneHash

Hi,

Your reviews are important to us. Thank you for such a wonderful feedback.
It is recommended to start with one module at a time. You can disable the one which you are not using. For any issues reach out to us at [email protected] or ping us on our chat support portal.

Thank You.

Nathan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Robust platform for a marketing agency

Reviewed on 2021/09/22

Excellent tool and the team continues to develop it. Definitely recommended if an organization is...

Excellent tool and the team continues to develop it. Definitely recommended if an organization is looking for a tool to implement and expand into.

Pros

Easy to set up and integrate. Some features we are not using as of yet, but there is room to grow into the platform which is good to know.

Cons

Learning new systems can be a challenge sometimes, there should be more onboarding support with videos support in my opinion.

Response from OneHash

Thanks for writing a review. We appreciate the feedback and all the positive points.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product

Reviewed on 2022/10/18

great features, as expected works perfectly well

great features, as expected works perfectly well

Pros

ERP and CRM are my most like products of onehash

Cons

None products of onehash are my least like products

jayesh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best software for management of sales

Reviewed on 2022/03/16

My experience with OneHash has been great so far. At first I thought it was a bit expensive but the...

My experience with OneHash has been great so far. At first I thought it was a bit expensive but the features and services it offers are worth the purchase. Consider it an investment in your business.

Pros

The software helps save a lot of time. Has good management operation and easily tracks the performance of the sales team. The good part about this product is that it allows users to gain insights on work progress in line with deadlines.

Cons

Full enterprise implementations are not possible because of the design. It's a good thing that people are able to quickly and correctly learn how to use it.

Amy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An all-in-one powerhouse

Reviewed on 2022/12/15

I wasn't disappointed, everything advertised I found there, which makes my experience really...

I wasn't disappointed, everything advertised I found there, which makes my experience really pleasant.

Pros

What I like the most is the fact that I can find anything that a company needs to function under one roof, accounting, CRM, HR just to name a few, it may seem intimidating at first, with so many functionalities, my advice would be to familiarise yourself with one module at a time.

Cons

The learning curve is really steep, making it not that easy to use at first, but only at first, which is really to be expected.

Garth
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Every Entrepreneur should OneHash their Business

Reviewed on 2021/07/26

To be honest, I can't fault them. Their customer service is EXCELLENT. It's worth saying again....

To be honest, I can't fault them. Their customer service is EXCELLENT. It's worth saying again. Their CUSTOMER SERVICE IS EXCELLENT. Great Experience. The follow-up is quick. They care about you and your business. Then there is OneHash the product which is everything an entrepreneur needs to GROW their business. I even said I would buy a couple for my clients. It is GREAT product.

Thanks to [SENSITIVE CONTENT] for always following up and always been quick with responding.

Pros

OneHash has everything you need to GROW your business.

Cons

The only thing I didnt like was the aesthetics of the invoice. But I believe they will sort it out in time.

Response from OneHash

Thanks for your valuable input, we will surely work on providing better aesthetics.

vidyasagar
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

best erp for sme's

Reviewed on 2022/09/05

Pros

Low cost, Integrate with all departments in organization, the best customization.

Cons

need more storage space and some MIS reports required for financial module

Response from OneHash

Hi Vidyasagar,

Thank you for your time. We already have MIS reports in our financial module to know more kindly reach us at [email protected].

You can add additional 25GB of space with an affordable cost of $30/month