OneHash CRM Reviews

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53 Reviews

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Onehash all in one CRM made easy.
Reviewed on 2022/09/09
Pros
Onehash a 100% smart SaaS, CRM, HR solution for business. Technology amalgameted with visually appealing interface. Onehash has everything built into platform from the accounting essentials.
Cons
Self-implemented.
It takes a bit of learning curve to comfigure everything inside the platform yourself.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Time to change to OneHash
Reviewed on 2021/11/13
Exceptionally well, no complaints so far. We get help / support on holidays too.
Exceptionally well, no complaints so far. We get help / support on holidays too.
Pros
Very good, fast and easy to use. Having lots of features which we cannot list here (everything). Best for a startup. For the given price AWESOME deal.
Pro
Full package, no restrictions
Highly customizable & scalable
Quick, accurate & kind and accurate support team
Fast response host server, no lag at all
Cons
Self-implemented but easy to do so
Only Chat and Email support (But very quick support)
Reasons for Switching to OneHash CRM
We wanted to scale to a higher level with more team members, we were looking for a change from Dolibarr to other. We tried OneHash, working very well to our requirements (i.e. Trading, Manufacturing and Service as well) without any restrictionsResponse from OneHash
Dear Vinayak, thanks for sharing your experience and for leaving such a wonderful review. We are thrilled that you loved our product.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in everyday. So thanks for your kind words and we look forward to seeing you again.
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Good for the Money
Reviewed on 2022/09/30
Overall, I can manage to write up some nice Delivery notes, although I cannot easily make changes...
Overall, I can manage to write up some nice Delivery notes, although I cannot easily make changes to any of the forms. Making changes to any item is frustrating as the changes do not follow to the BOM's. Which means more work. Making any changes are difficult, even as the administrator.
Pros
This is an entery level WMS, it allows access to multiple areas concern for manufacturing purposes as well as inventory management. The training modules are nice to help out with learning the software.
Cons
It is not as easy as some programs for making changes to reports. There are reports that I would like to have such as the ability to review cost of ingredients over time. Second, I would like to have customer profiles for that could have individualized product costs. This would also include time limits for the costs. As of right now that is not something that can be done. Changing an item is difficult, you have to not make the product not default, you are unable to inactivate the product if it is used in another product. Duplicate, make the changes and then it changes the label. Afterwards you need to change all of your product BOM's with the same process. It would be nice to print out the BOM's for each product to give to the employee to write on batch number so that they can be processed accordingly. Why is there a point system? It seems illogical to even have one, as there is no prize to being the one with the most points. Lastly, it seems to have multiple layers of save and submit. Can there be both buttons in which you could save or if everything is done a submit button is there to save and submit?
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A Solid CRM Option
Reviewed on 2022/09/29
Overall my experience was positive. The platform is fairly easy to use and it looks like it would...
Overall my experience was positive. The platform is fairly easy to use and it looks like it would have been ably to accomplish everything I wanted. Unfortunately, a last-minute decision was made to go with another platform that the rest of the team was familiar with that was slightly cheaper.
Don't overlook OneHash, I think you'll be happy with it.
Pros
I really like OneHash's feature stack - I was looking for a replacement for a much more expensive CRM platform (you can probably guess the one) and this one was a very high contender. It's sleek and fairly easy to use. Don't overlook this one.
Cons
There's really not much I can say in the way of negatives. You'll likely get what you're looking for out of a CRM with OneHash.
Reasons for Switching to OneHash CRM
I ended up doing free trials with all of these products. OneHash was a good competitor.Response from OneHash
Dear Thomas,
Thank you for your fantastic review. Feel free to reach us on our chat/support portal if you any queries or concerns.

- Industry: Industrial Automation
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OneHash connects all departments of my business
Reviewed on 2022/05/21
CRM , Accounts and Dispatch Documentation
CRM , Accounts and Dispatch Documentation
Pros
OneHash is a unique platform which provides connectivity to all departments of my business . It has helped everyone to stay connected , the workflows are now very smooth and everyone is loving it .
Cons
The implementation takes time , as there are few videos , however there are lot of help files available to do the setup . The customer support team is very interactive and helps you in real time to setup everything
Response from OneHash
Hi Manmeet,
Thank you for such a wonderful review.
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
The Most Value for money ERP
Reviewed on 2022/05/09
Pros
very simple user interface and routing between pages is very fast
Cons
You will need a while to understand the system and how it is connected to each other
Alternatives Considered
FirmbeeReasons for Choosing OneHash CRM
One time fee and it totally offers most of the features in one placeSwitched From
Zoho DeskReasons for Switching to OneHash CRM
features and fast routingResponse from OneHash
Hi Hossam,
Thank you for your warm words.
Thanks,
Team OneHash
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One Hash is All in One
Reviewed on 2023/11/03
Pros
It has seamless communication and real time communication. It has made our lives easy for the Issue part of our company.
Cons
Learning takes time & also navigation is difficult to understand initially
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding Services
Reviewed on 2023/06/29
Pros
Mostly I like Lead management, the way we filter the leads based on various criteria
Cons
It needs good training to be master in CRM
Response from OneHash
Dear Narendra,
Thank you for your wonderful review. We are glad we are able to automate your lead cycle. OneHash CRM is phenomenal for Fintech Industries like yours. As far as training is concerned we are just a ping away for any kind of support.
Thanks,
Team OneHash
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good sofware for CRM
Reviewed on 2023/05/04
A good tool in managing CRM, technical support is constantly available, we recommend it for...
A good tool in managing CRM, technical support is constantly available, we recommend it for companies of different activities and sizes.
Pros
A good program for managing CRM operations. Using this program, sales operations can be managed and deals tracked. It is useful in monitoring invoices and in issuing and tracking reports. It also helps in managing e-mail campaigns.
Cons
The price of the program is a little high, it needs training at the beginning of use, it is difficult to make changes to its elements.

- Industry: Consumer Goods
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A good tool to manage my leads and sales with ease
Reviewed on 2021/11/17
Pros
I love Onehash because it is so easy to use and easy to get started. I get so much value from this tool because I have been able to track my leads and convert them to customers. I have been able to run a campaign with ease and have been able to see a clear, concise view of my leads and what I need to do to convert them into customers. I also love the reports that I can generate to see how my campaigns are going. I highly recommend this tool for anyone who needs a lead management tool.
Cons
What I like the least is the quality of the french tranlations sometimes not done in some sections.
Response from OneHash
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
- Industry: Security & Investigations
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Excellent CRM
Reviewed on 2023/04/17
Good experience with support staff on hand quickly to help, guide and advise
Good experience with support staff on hand quickly to help, guide and advise
Pros
Its an indepth management software with many modules, our interest was the CRM
Cons
Initially looks complicated, however this is due to extensive modules and features built in to this complete software. However the support is excellent and one can get moving quite quickly
Response from OneHash
Dear Gary,
Thank you for your fantastic feedback. Our team is working day and night to ensure none of the queries left un answered.
Thanks,
Team OneHash
- Industry: Chemicals
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We got complete manufacturing automation in our organization
Reviewed on 2023/04/05
Pros
We got complete inventory management, workflow management, stock management and many other features which reduced our cost and effort dramatically.
Cons
Till now I have not come across any such feature, but yes I can say it is complex to learn and it s leaning curve is horizontal in initial days.
- Industry: Translation & Localization
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
OneHash Review, May 2022
Reviewed on 2022/05/05
With OneHash, we are expecting to use it as one stop solution for everything apart from our...
With OneHash, we are expecting to use it as one stop solution for everything apart from our e-commerce site operations, whether it is CRM, Production management, Quality and Feedback management, Email management, KnowledgeBase, Finance/ Accounting management, to name major few. We have been able to get some benefits from CRM, Feedback and Email, but yet to use it at optimized level.
Pros
1. Public webform facility, which post a good training a non-technical person can also use.
2. Module/ DocType based approach for each and every activity is unique, and that helps user to have a good control over customization options.
3. Sequential process driven mechanism can be used to optimize the productivity/ output, if designed strategically.
4. Almost every module has it's own custom facility like Listing, Dashboard, Reports and auto-notification facility.
Being so vast on module level and built on a unique concept of DocType, it also makes it sometimes complex to work on. We have integrated it with our small e-commerce site, which took us time more than expected, to understand the system architecture and API call relation before development.
Cons
Facilities related to ease of customization and custom field types must be improved. The unique USP of the software "Module/ DocType based approach" is also one of the major critical aspect, which needs to be improved as it creates problem with creating bridges between external systems or few times even in internal modules.
We have integrated it with our small e-commerce site, which took us time more than expected, to understand the system architecture and API call relation before development.
Response from OneHash
Hi Amit,
Thank you for your feedback. We will definitely work on it and will try to get a 5*.
Thank You.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Affordable and Compatible CRM
Reviewed on 2023/03/07
Best CRM for financial services
Best CRM for financial services
Pros
Price, data management, compliances, customer onboarding and support.
Cons
Interface could be better. Rest is fine.
- Industry: Furniture
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
"User Friendly software - compared to other ERP application"
Reviewed on 2022/01/07
My overall experience was good, because I was a new user of this. Apart of that I have learned lots...
My overall experience was good, because I was a new user of this. Apart of that I have learned lots of new things in this software and it is very easy to learn. My best experience is with this software, that was customer support service.
Pros
I like in this software is overall design, working conditions & linking process is best. And one more thing, we can customized this software basis of our requirements. It is the best thing in this software.
Cons
In this software have one major issue is foam design. There are only 12 columns in front of page. But as per my experience Onehash team should think about on this. if I would be developer of Onehash then I will provide at least 20 columns in single form page. Because in manufacturing companies have lots of data at time of order punching.
Response from OneHash
Hi Pradeep,
Thank you for opting our implementation support and being one of our valued customer. We will definitely look into the feasibility of having more columns on front page.
Thank You.
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OneHash ERP changed the way of enterprise operations by implementing the automation all...
Reviewed on 2023/02/07
I am really glad to get implemented such a flexible application for my organisation. It empowered...
I am really glad to get implemented such a flexible application for my organisation. It empowered me to replace many application which ultimately reduced my cost to some instant.
Pros
This software provides a simple flow between all operations. Everything is channelise and provide automation for each and every department.
Cons
Till now, I have not found any difficulty in the operations. Everything is fine and fulfilling my requirement easily.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Product With Fantastic Support!
Reviewed on 2022/01/07
Pros
Flawless integration of emails, social campaign runs and Data Management!
Cons
If they can integrate SMS feature for lead management, that would be great!
Response from OneHash
Dear Sanjay,
Thank you for your time. OneHash can be easily integrated with SMS Gateway, Kindly refer this doc https://help.onehash.ai/en/article/sms-settings-1n7eorj/
Feel free to buzz us on our website chat support portal if you have any queries.
Thank You.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
High value product at good price ,
Reviewed on 2022/01/16
People are good , trustworthy , confident about their product they are offering. But mobile...
People are good , trustworthy , confident about their product they are offering. But mobile application is required at the earliest , entry part and reports part should be simple , not text , icons are required , they improve the same by watching their competetors in the same segment and nearest offering
Pros
All in one , no need to pay separately ,for each and every software.
Cons
Interface of the software needs to be improved a lot , instead of text for each and every step , it will be good to use icons with name . Now it is looking like a dos interface , this part is important for people like us.
Response from OneHash
Hello,
Thank you for honest feedback. We have taken a note of it. Our team will work on these points.
Thanks,
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect Customer Support
Reviewed on 2022/01/07
Honestly OneHash is such a good platform for small enterprises.Highly,Highly recommend to anyone...
Honestly OneHash is such a good platform for small enterprises.Highly,Highly recommend to anyone who wants CRM software.All services by just a click with very economical rate.
Pros
Highly customisable CRM to manage your contacts,fundraising pipeline,gmails and which is better suited for B2B Businesses.A solution rather than a problem type approach.Amazing features , very efficient.Quick support team
Cons
Too much tools to use sometimes it's confusing ( but the support team helped me a lot)
Response from OneHash
Hi,
Your reviews are important to us. Thank you for such a wonderful feedback.
It is recommended to start with one module at a time. You can disable the one which you are not using. For any issues reach out to us at [email protected] or ping us on our chat support portal.
Thank You.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Robust platform for a marketing agency
Reviewed on 2021/09/22
Excellent tool and the team continues to develop it. Definitely recommended if an organization is...
Excellent tool and the team continues to develop it. Definitely recommended if an organization is looking for a tool to implement and expand into.
Pros
Easy to set up and integrate. Some features we are not using as of yet, but there is room to grow into the platform which is good to know.
Cons
Learning new systems can be a challenge sometimes, there should be more onboarding support with videos support in my opinion.
Response from OneHash
Thanks for writing a review. We appreciate the feedback and all the positive points.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2022/10/18
great features, as expected works perfectly well
great features, as expected works perfectly well
Pros
ERP and CRM are my most like products of onehash
Cons
None products of onehash are my least like products
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best software for management of sales
Reviewed on 2022/03/16
My experience with OneHash has been great so far. At first I thought it was a bit expensive but the...
My experience with OneHash has been great so far. At first I thought it was a bit expensive but the features and services it offers are worth the purchase. Consider it an investment in your business.
Pros
The software helps save a lot of time. Has good management operation and easily tracks the performance of the sales team. The good part about this product is that it allows users to gain insights on work progress in line with deadlines.
Cons
Full enterprise implementations are not possible because of the design. It's a good thing that people are able to quickly and correctly learn how to use it.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An all-in-one powerhouse
Reviewed on 2022/12/15
I wasn't disappointed, everything advertised I found there, which makes my experience really...
I wasn't disappointed, everything advertised I found there, which makes my experience really pleasant.
Pros
What I like the most is the fact that I can find anything that a company needs to function under one roof, accounting, CRM, HR just to name a few, it may seem intimidating at first, with so many functionalities, my advice would be to familiarise yourself with one module at a time.
Cons
The learning curve is really steep, making it not that easy to use at first, but only at first, which is really to be expected.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Every Entrepreneur should OneHash their Business
Reviewed on 2021/07/26
To be honest, I can't fault them. Their customer service is EXCELLENT. It's worth saying again....
To be honest, I can't fault them. Their customer service is EXCELLENT. It's worth saying again. Their CUSTOMER SERVICE IS EXCELLENT. Great Experience. The follow-up is quick. They care about you and your business. Then there is OneHash the product which is everything an entrepreneur needs to GROW their business. I even said I would buy a couple for my clients. It is GREAT product.
Thanks to [SENSITIVE CONTENT] for always following up and always been quick with responding.
Pros
OneHash has everything you need to GROW your business.
Cons
The only thing I didnt like was the aesthetics of the invoice. But I believe they will sort it out in time.
Response from OneHash
Thanks for your valuable input, we will surely work on providing better aesthetics.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
best erp for sme's
Reviewed on 2022/09/05
Pros
Low cost, Integrate with all departments in organization, the best customization.
Cons
need more storage space and some MIS reports required for financial module
Response from OneHash
Hi Vidyasagar,
Thank you for your time. We already have MIS reports in our financial module to know more kindly reach us at [email protected].
You can add additional 25GB of space with an affordable cost of $30/month