Dicom Systems Unifier Platform

5.0 (21)
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Medical imaging software for the healthcare sector

Overall rating

5.0 /5
(21)
Value for Money
4.7/5
Features
4.9/5
Ease of Use
4.7/5
Customer Support
4.9/5
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21 Reviews

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

dicom

Reviewed on 2023/05/05

-Integration of multiple imaging systems: The Unifier platform can logins, interfaces, and data...

-Integration of multiple imaging systems: The Unifier platform can logins, interfaces, and data transfers, improving workflow efficiency and reducing errors.- Secure image exchange and storage: With Unifier, medical images can be securely stored, accessed, and shared across various healthcare providers and facilities. This improves collaboration between providers, speeds up diagnoses, and reduces the need for patients to travel for consultations or second opinions.-Simplified image management: The platform provides a centralized dashboard for managing medical images and patient data. This improves productivity, reduces the risk of lost or misplaced data, and enables better utilization of imaging resources.-Compliance and regulatory requirements: The Unifier platform is compliant with various regulatory standards, including HIPAA, FDA, and DICOM. This ensures that patient data is protected, and healthcare providers are compliant with relevant regulations.--

Pros

- enables secure sharing of patient data, simplifies This saves time, improves productivity, and enables healthcare providers to focus on patient care.

Cons

the platform can reduce the need for patients to travel for consultations, leading to further cost savings.

Andrew
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solid value for a dicom forwarding device, with great service

Reviewed on 2021/12/02

Pros

The software is functional, reliable and generally easy to customize.

Cons

some of the functions require multiple steps on multiple tabs instead of a single set up.

Chris
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DICOM Swiss Army Knife

Reviewed on 2021/06/24

Our organization chose DICOM systems about 7 years ago to replace a legacy DICOM routing software,...

Our organization chose DICOM systems about 7 years ago to replace a legacy DICOM routing software, and it has been truly transformative to our organization. The leadership team at DICOM Systems is top-notch and have adapted solutions and agreements to meet our unique needs. DICOM Systems is a valued and critical partner.

Pros

The DICOM Unifier is most useful to our organization as it allows us to create reliable and high-performance DICOM integrations between or organization and our clients. We are able to utilize the tool to create solution that cater to any and all DICOM challenge we face including tag morphing, prior image retrieval, annotations routing, among others. The workflows are easy to create and maintain, and the DICOM Systems support / professional services team is always available to assist in the creation of these solutions. The user interface is easy to understand for our support staff, allowing them to identify and solve problems real-time. Integration with any/all PACS and EMR platforms makes this an excellent "all-in-one" tool to solve most DICOM integration challenges.

Cons

When using the physical appliance, you need to ensure that you keep close track of the hardware support dates to maintain support and updates.

Katleen
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Nice overview of the DICOM traffic

Reviewed on 2022/08/18

We are very happy to have the software and also the good support of the company.

We are very happy to have the software and also the good support of the company.

Pros

The software helped us already many time to troubleshoot the traffic of DICOM images and helped us to solve issues at other vendor software. Now we could prove where the issue was situated.

Cons

The user interface to see a specific images and the dicom tags of that serie/image could be maybe improved a little bit.

Mike
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DICOM Systems = Excellent Solutions

Reviewed on 2022/09/09

Pros

The product is extremely dynamic. We couple it with our solution to manage moving data within complex imaging environments, and the DICOM Systems product is ready to tackle any scenario, regardless of complexity.

Cons

Admittedly I'm not educated on the latest capabilities, but it's always a challenge to use some intelligence to automatically find and move clinically relevant priors from disparate systems that use very different body part / study description labeling and implement it in a way that is not a nightmare for management in constantly evolving and growing imaging environments. I'm curious to know if DICOM Systems has more advanced intelligence to address this (in the past it's been a long alias list that can be defined and managed by admins)

Billy
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DICOM Systems- Dicom/HL7 Unifier

Reviewed on 2021/06/15

DICOM systems has been an excellent application, which has help solve many of our HL7 and DICOM...

DICOM systems has been an excellent application, which has help solve many of our HL7 and DICOM hurdles. Support has been very responsive and provides solutions for some of our more complex issues. DICOM systems leadership is top notch as well, we've had many changes in our environment and they've been very accommodating in restructuring our contracts.

Pros

Ease of installation and initial set up
flexibility to solve DICOM and HL7 routing/mapping issues
we can control our modalities multiple dicom destinations in one platform
scripts can be created to perform complex dicom, hl7 routing and transformations

Cons

scripting can be difficult to use if not familiar with LUA.
logging categories could be better defined, difficult to find specific logs if unfamiliar with structure
more dicom or HL7 scripting examples common with the industry would be a plus
offer training on LUA scripting pertaining to the DICOM Unifier

Sunil
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DICOM Systems Unifier Review

Reviewed on 2022/08/25

Overall, I have been very happy with DICOM Systems. The ability of the software to manage...

Overall, I have been very happy with DICOM Systems. The ability of the software to manage workflows allows us to create our own fixes for problems arising from having multiple modality vendors who don't have good support.

Pros

The best thing about this software is the flexibility and the support. Honestly, DICOM Systems has hands down the best support team I have ever worked with. Their responsiveness and their willingness to look into any sort of workflow we have is their most valuable asset.

Cons

The UI is powerful, but it does require a technical mind to create new rules. Support is always willing to help, but it would be nice if we could manage more on our own.

Vijay
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DICOM/HL7 Router

Reviewed on 2021/07/07

Have been a DICOMSYS customer for 5+ years across multiple organizations. Their leadership team is...

Have been a DICOMSYS customer for 5+ years across multiple organizations. Their leadership team is very easy to work with and very accommodating to the clients needs. The appliance helped us get on our way to start ingesting client data very quickly. Installation and configuration has been quick and smooth. The customer support team is super responsive and very knowledgeable.

Pros

Excellent customer service. The support team is very responsive and always provides solutions to resolve the problem. The Lua interface allows building complex custom translations very easily. Once you get past the initial learning curve, you realize how configurable and customizable the application is.

Cons

Would like to see better documentation or more thorough user manual. The current one seems too short and concise. The alerting seems limited and wish it was more comprehensive and easy to create custom thresholds and setup email alerts.

Eric
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Flexibility with Simplicity design

Reviewed on 2021/11/28

Fantastic product that has saved our IT department many hours and less intrusive on end users.

Fantastic product that has saved our IT department many hours and less intrusive on end users.

Pros

System allows you to adjust the modalities one time to point to the DICOM Routers and from that point it allows modalities to be moved around to destination.
Easily see what has or hasn't routed also helps with troubleshooting
having the ability to resend studies when they are still on the routers for troubleshooting is great!

Cons

None the product works as we wanted it to work and created efficiencies.

Hal
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Unifier

Reviewed on 2021/06/29

Very professional. Expert implementation and support. Extremely happy with process and performance...

Very professional. Expert implementation and support. Extremely happy with process and performance a year later.

Pros

The Unifier product is wonderful. The CentOS platform is stable, support is great, and routing rules are easily configured if one is familiar with boolean logic.

Cons

Cost, it is a wonderful product but is a bit more expensive compared to some competing products.

Alternatives Considered

RamSoft Gateway DICOM Router

Reasons for Choosing Dicom Systems Unifier Platform

EOL Imagegrid/change in company direction

Reasons for Switching to Dicom Systems Unifier Platform

Simple, overall value.
Robert
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DICOM Router Review

Reviewed on 2021/06/15

This is a great company and I have only had positive experiences with Dicom Systems.

This is a great company and I have only had positive experiences with Dicom Systems.

Pros

The routers currently provide our facility with solid business continuity. I addition the routers automate the need for users to manually distribute DICOM studies to different destinations. Rock solid product that has never crashed or had issues (it just works all the time) since we implemented at our hospital. We have not taken advantage of every thing these routers can do.

Cons

I was disappointed that the enterprise viewer is not included with the purchase of the routers.

Michael
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

DICOM Unifier a DICOM router

Reviewed on 2022/03/16

The customer systems were not able to route and load balance DICOM traffic. Dicom Systems unifier...

The customer systems were not able to route and load balance DICOM traffic. Dicom Systems unifier was able to easily fulfill this void in the overall topology.

Pros

The implementation requirements were clearly defined, and the implementation team completed the installation in record time, without error. Post-install followup check was greatly appreciated.

Cons

I don't really have any cons to the product in thin implenetation.

Gautam
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

DICOM Systems Multi-year experience (Store and Forward Gateways)

Reviewed on 2021/06/02

It has been outstanding. Technical support (in the rare instance that you need to use it) is...

It has been outstanding. Technical support (in the rare instance that you need to use it) is prompt and professional. Sales/implementations also have been very smooth and they really seem to put the client first.

Pros

The platform is very efficient, stable and consistently performs well from technical standpoint. At the price point and quality, I don't think it can be beaten.

Cons

I wish they had something at a price point between the Rapid & Unifier for sites with 3-4 hospitals.

Frank
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Engineer's tool

Reviewed on 2021/11/29

The Unifier is very capable tool.

The Unifier is very capable tool.

Pros

Very capable and fast product. The ability to "set it and forget it" is very important to a DICOM toolkit .

Cons

The price of the products caused some sticker shock.

Matt
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great App, Great Support

Reviewed on 2022/06/17

Pros

The excellent support we get for installation, customization and break-fix.

Cons

This is a complicated product with many features and functionality. Requires excellent PACS workflow and dataflow experience to utilize fully.

John
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DICOM Systems ROCKS

Reviewed on 2020/04/09

This has simplified our work when working with multiple vendors and different medical record numbers

This has simplified our work when working with multiple vendors and different medical record numbers

Pros

software is easy to use and maintain and has great customer service. The Unifier allows us to prepend and automate image transfers

Cons

The thing I least like is that not more hospital systems are using this product. We are getting our partners to switch over to DICOM Systems

Ryan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AHN prior Admin

Reviewed on 2022/03/15

Pros

Product is easy to use and configure. The product runs well and has a small foot print.

Cons

there are no cons that i have experienced with the application.

Milton
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Multiple tool to address DICOM gaps

Reviewed on 2021/05/27

Pros

Our organization has many MRI vendors. We utilized DICOM Systems as a tool to standardize the PACS display protocols. DICOM Systems update, rename, and normalize the MR series description names at the DICOM level regales of the MR manufacture.

Cons

We deployed the software about 5 years ago, so far no issues yet

Boris
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Journey together

Reviewed on 2021/06/01

Pros

Ability to manage Hl7 and DICOM flow from the same software as well as the ability to utilize information from HL7 and DICOM metadata to drive data normalization for the end systems. I also like the ability of the DICOM sys as a company to evolve with the industry and provide innovative solutions to real-world challenges.

Cons

The user interface needs significant improvement.

Edward
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product with excellent service

Reviewed on 2021/11/28

Great introduction to this group of products

Great introduction to this group of products

Pros

Great product with excellent service.

Cons

Average learning curve to get up to speed

Nick
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DICOM Systems Products and their team are fabulous!

Reviewed on 2021/06/14

DICOM Systems manufactures an absolutely terrific enterprise workflow solution which gives the...

DICOM Systems manufactures an absolutely terrific enterprise workflow solution which gives the customer many options as far as features and functionality. The technical team as well as the sales team is professional and courteous. They are truly a pleasure to work with!!!

Most Sincerely,

Nick Fisher
Data Distributing

Pros

Intelligent DICOM and HL-7 routing within the Unifier platoform

Cons

I can't think of anything at this time.....