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5 Reviews
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive and easy to use
Reviewed on 2021/05/14
Very good. Responsive to queries.
Pros
This is an intuitive CRM. Easy to navigate and use. I found I was able to set up what I needed in a relatively short space of time.
Cons
Occasionally when logging on there is a lag in loading. Once logged-in everything works efficiently and speedily.
- Industry: Financial Services
- Company size: 10 000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Chatabox is one of the best CRM options
Reviewed on 2022/05/18
It is a great CRM software that has helped us managing our leads and current client.
Pros
This is the most cost-effective option. It has a beautifully designed UX and reasonably straightforward software, making it incredibly easy for new staff to master it quickly. Tons of customization to satisfy the demands of most smaller to mid-sized enterprises. It certainly does assist us in monitoring our prospects to continue to advance them through to the sales funnel, converting them into customers. Then it helps us handle such connections successfully.
Cons
I discovered that it needs improvement by monitoring leads as they go from one conversation to the next before making a sale. We're attempting to find out the best approach to monitoring such information, and I think something should be introduced to aid that.
Response from Werkflo
Dear Nurul thank you for your response. We will review our lead tracking process and file notes that attach for the timing on conversion of a lead to an actual sale.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great CRM that packs a punch!
Reviewed on 2022/03/17
A simple, clean interface that is usable out of the box with minimum effort required to configure. Saves time and is excellent value for money.
Pros
Useable out of the box – minimal configuration required plus related Compliance, Payments, and Reporting tools - one source of data truth and no coding required.
Cons
It would be great if you could schedule re-occurring tasks.
Response from Werkflo
Hi Mardi thank you for your review. We will include this item in our next development schedule.
- Industry: Capital Markets
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic Product with extensive features
Reviewed on 2021/09/30
I find Chatabox to be a great product
Pros
Its extensive features and simple layout, coupled with its value for money, makes it one of the pre-eminent CRM providers.
Cons
The invoice template could have slightly more company information, such as the ABN details.
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An effective and efficient tool
Reviewed on 2022/03/15
Pros
Easy to grasp the basic concepts of how to use this platform if someone has no experience with it. A platform perfect for big or small businesses as it allows for a lot of customization.
Cons
Well there is nothing much to dislike about Chatabox as it is a complete enterprise solution for our daily/weekly use.
Response from Werkflo
Marc thanks you for kind response. We really appreciate feedback and our developers will be pleased. Kind regards
