deskbird

4.7 (59)
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Click. Book. Work.

Overall rating

4.7 /5
(59)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.8/5

100%
recommended this app
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59 Reviews

Linda
Linda
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool & great team!

Reviewed on 2024/02/27

Pros

Easy to implement, easy to use, great UI, great dashboarding

Cons

for now, the tool has everything we need

Response from deskbird

Thanks for your feedback!

Carly
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Deskbird is great!

Reviewed on 2024/02/21

Cannot fault my experience with deskbird, very friendly, helpful and on hand.

Cannot fault my experience with deskbird, very friendly, helpful and on hand.

Pros

Easy to use, modern looking and has an app and in Teams usage. My team love it!

Cons

Would have liked it to include a simple in house floor design tool when designing our floor.

Alternatives Considered

Robin

Reasons for Switching to deskbird

Easier to use, nicer look, doesn't overcomplicate and more cost effective.

Response from deskbird

Thanks for sharing your positive experience!

Mrunmayee
Overall rating
  • Industry: Program Development
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Flexible Workspace Management

Reviewed on 2024/12/14

Simplifies desk bookings and keeps the team connected in hybrid workplaces.

Simplifies desk bookings and keeps the team connected in hybrid workplaces.

Pros

Booking desks for our hybrid work setup was quick and easy, and the app helped everyone know who’s in the office each day.

Cons

It would be great if the app showed more analytics on desk usage, but the core functionality works well.

Whitney
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Streamlining Hybrid Work with Ease and Efficiency

Reviewed on 2024/10/14

It positive experience with deskbird, highlighting its ease of use, efficient booking system, and...

It positive experience with deskbird, highlighting its ease of use, efficient booking system, and helpful features for managing hybrid workspaces.

Pros

Real-time availability, calendar integration, & hybrid work support.

Cons

Limited customization, basic analytics, scale limitations, mobile app issues.

Ashley
Overall rating
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Office Booking with Ease

Reviewed on 2024/10/24

very efficient and organised way of booking and seeing who is in the office.

very efficient and organised way of booking and seeing who is in the office.

Pros

Easy use. Clear and concise. Not too many clicks needed to record and book what you want.

Cons

Email confirmations of bookings. It can be annoying to have to bin them and clogs up email feeds. I assume there is a setting option I can change to do this but have not yet had the time to explore.

Annie
Overall rating
  • Industry: Music
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Solid Product!

Reviewed on 2024/03/04

We were looking for a desk booking software as out company returned to office. We had a few key...

We were looking for a desk booking software as out company returned to office. We had a few key issues when considering what product to go with - a tight budget, employees on several (5+!) Google acccount instances as well as a part of the company on Microsoft. Getting employees onboarded via QR for the most part was very smooth, although manually uploading employees was a bit of a pain as it was through .csv file only. Employees adapted to the app pretty quickly and required very little reminding on how to use it.

Pros

Intuitive interface, great customer support, easy install/onboarding, great price compared to competitors.

Cons

Some tasks like deleting bookings takes a long time, only being able to upload users via .csv is a little bit of a pain, some data is difficult to access (specifically bookings that auto-cancel due to not checking in)

Response from deskbird

Thanks for your feedback. With the latest release, now you can choose between the automatic provision of users through SCIM or CSV1, making it easier to edit, delete, or add multiple users at once!

Gabriella
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great desk and schedule booking app

Reviewed on 2024/07/24

Great desk booking and schedule managing app, very clear overview of staff working remote or at...

Great desk booking and schedule managing app, very clear overview of staff working remote or at office. Also a great app for booking meeting rooms since it synchronizes with Outlook Calender.

Pros

The ease of use and overall clear UX and UI

Cons

Some additions needed to be added by customer support in order to view our employees the presence of safety staff when booking (i.e. fire evacuators, emergency staff etc.) This set up took a bit of long time, but when done it was fully operational.

Colm
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Does what is says and is easy to use

Reviewed on 2024/05/07

Straightforward app that works really well.

Straightforward app that works really well.

Pros

This platform is easy to use and is mobile friendly. The app makes the process of booking desks and rooms a breeze.

Cons

Sometimes it can be hard to see who's where after you have booked your desk or room. You can see who's booked to be in the office but you cannot see where they are. Sometimes having booked a desk and where you're at an early offsite meeting, it would be great to have other options to hold the booked desk as you were going to use it after 11am.

Jordi
Overall rating
  • Industry: Research
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My daily routine

Reviewed on 2024/07/24

Pros

The ease of booking my favourite spaces. The ease of modifying my booking calendar.

Cons

It should be possible to book within 30 days. Although I suppose this is an internal criterion of my company.

jessica
Overall rating
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient Product

Reviewed on 2024/12/17

Pros

This product helps to organize appointments for the user and the customer.

Cons

It is harder to use on a cellular device than on a computer, but still managable.

Suzanne
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great experience!

Reviewed on 2024/02/14

Very pleased with how quick and easy it has made the whole process of working a hybrid model and...

Very pleased with how quick and easy it has made the whole process of working a hybrid model and accessing spaces in the office!

Pros

How it looks, how easy it is to navigate and use, how simple the process of booking and cancelling was!

Cons

I would love to be able to tag staff to show which staff have key responsibilities in the office e.g Suzanne, First Aider

Response from deskbird

Thank you for your positive review! User-friendliness is our priority, and we're glad it made your hybrid work model easier. We will pass your suggestions to the team.

Natika
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Would recommend to any Operations team or Office manager to help navigate days in the office...

Reviewed on 2024/02/26

Fantastic! Our account manager and the support team have been very positive throughout our...

Fantastic! Our account manager and the support team have been very positive throughout our interactions, helping us out with issues quickly and problem solving with ease.

Pros

Ease of set up, ease of on boarding users. Low cost and low annual charge. Helps us plan days in the office more effectively, ordering supplies as and when needed helping us prevent waste and over ordering.

Cons

Nothing noticed so far, our only con is reminding team members to sign in weekly and schedule their calendars.

Response from deskbird

Thanks for the great feedback, we appreciate it!

Peder
Overall rating
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

FlexOffice Desk Reservation using DeskBird

Reviewed on 2024/01/26

Super handy and useful addressing all our use cases and gives us peace of mind when it comes to...

Super handy and useful addressing all our use cases and gives us peace of mind when it comes to desk reservation.

Pros

- Ease of use
- SSO
- Integration with Outlook

Cons

- Reporting not too intuitive
- Overview of bookings by people

Response from deskbird

Thanks for your positive feedback! We're glad deskbird meets your needs.

Kamal
Overall rating
  • Industry: Wholesale
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Efficient hybrid working with Deskbird

Reviewed on 2024/05/16

Pros

Easy to use. Good overview and quickly installed.

Cons

Sometimes deskbird allows double bookings. Which can lead to confusion on bookings.

Obasi
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Feedback on Deskbird usage

Reviewed on 2024/05/15

Pros

It's User friendly
Seamless scheduling options
It's to book meeting

Cons

I can't book more than one month in advance

Jacco
Overall rating
  • Industry: Environmental Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Handy tool to see who is where.

Reviewed on 2024/08/01

Easy to use and efficient to see who's is where (in the office or not),

Easy to use and efficient to see who's is where (in the office or not),

Pros

Easy to use and efficient to see who's is where

Cons

Not possible to click in one overview to plan for i.e. the coming 2 weeks

Veera
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Deskbird review by Veera

Reviewed on 2024/08/05

Overall it is good tool for the purpose.

Overall it is good tool for the purpose.

Pros

Very user friendly and very efficient. The tool does what is needs to do.

Cons

It allows one user to book multiple desks which should not be possible for every user (if Manager can do it, it is reasonable).
I also noticed if someone cancels the desk for a day, it still appears as they are in at a glance view, but when we click on floor plan it does not appear.

Marko
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Experience

Reviewed on 2024/01/25

Pros

Quick and easy desk booking and access to analytics.

Cons

I believe once events are integrated with google calendars everything would be on point

Response from deskbird

Thanks for your feedback. We are actively working on calendar integration for events. Stay tuned!

Marta
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I guess we liked each others

Reviewed on 2024/04/02

Easy, friendly and reliable, and hopefully is like that the whole contract period.

Easy, friendly and reliable, and hopefully is like that the whole contract period.

Pros

Every need was fulfilled with a feature. The follow up [sensitive content hidden] did on us, her professionalism and the way she make everything clear. [sensitive content hidden] too over right after signing and he seems pretty helpful too, we have just started..

Cons

I guess is not about deskbird itself, but the fact that our particular case with the "bookable lunches" has not yet brought anyones attention...

Domenico
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Thanks for call of today

Reviewed on 2024/02/29

I think it is a good product, as specified above, I think it costs too much

I think it is a good product, as specified above, I think it costs too much

Pros

Ease of use and instant booking updates. For this I consider it a good product

Cons

the cost, which inexplicably doubled in the space of two years.
It should not work for active licences (one could forget to eliminate inactive staff). I think it should work per number of average monthly accesses

Response from deskbird

Thanks for your feedback!

Lupascu
Overall rating
  • Industry: Executive Office
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good tool for daily work

Reviewed on 2024/07/23

Pros

Convenience of use, simple and clear interface for understanding and use.

Cons

There are no objections at the moment. The administrator solved all the difficulties that arose at the beginning of using the platform.

asad
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Really optimized the desk spaces in the office

Reviewed on 2024/01/22

Pros

It was introduced in Covid times and after that it has become part of daily life. It helps scheduling if your number of working persons are more than the available work stations.

The visual office mapping is fantastic.

Cons

When i used it, the mobile app used to crash sometimes.

Response from deskbird

Hi Asad,
Thanks for sharing your positive experience with deskbird! We're glad it's optimizing your office spaces. Apologies for any mobile app issues; we're actively working on improvements. If you have further feedback or need assistance, our customer support is here for you!

AKHIL
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Interactive Floor Plans

Reviewed on 2024/07/23

Deskbird has significantly improved the hot desking experience in our office. It's convenient,...

Deskbird has significantly improved the hot desking experience in our office. It's convenient, efficient, and makes managing workspace bookings a breeze. Highly recommended for any office with a hot desking system.

Pros

It shows real-time availability of desks, making it easy to find and book a spot that suits my needs.

Cons

I receive timely notifications and reminders about my bookings, which helps me stay organized.

Sofia
Overall rating
  • Industry: Maritime
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DeskBird Recommended

Reviewed on 2024/02/08

Pros

Super easy to use and set up as well, usually no training is needed for staff to use

Cons

The meeting bookings are not used due to limitations

Response from deskbird

Thank you, we appreciate your feedback. We're actively working on updates for our meeting rooms. Your input helps us improve!

Karen
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy to use and a way to always have your favorite desk in a flexible desk office

Reviewed on 2024/05/10

Pros

Clear overview, not only for seats but also meeting rooms and other amenities

Cons

None, have been using deskbird for a while now bt haven't seen any cons