Rocketseed Email Signatures Reviews
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99 Reviews
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Excellent product & service
Reviewed on 2023/03/09
Customer service is excellent; very pro-active & responsive.
Customer service is excellent; very pro-active & responsive.
Pros
The platform is easy to use and allows us to ensure our branding & promotions are consistent for all email users across the business.
Cons
Sometimes the scheduling tool feels a bit clunky.
Response from Rocketseed
Hi Ceri! Thank you for highlighting this for us, we really appreciate your feedback and always strive to enhance our UI's ease of use for our clients.
- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Branded, Controlled and Impressive Email Signatures.
Reviewed on 2024/02/21
Pros
This system linked with Microsoft 365 is extremely easy to use and upkeep. When we license a new user and they send their first email they pop up in Rocketseeds admin page. We add their details and move them into a branded sender and that's it. For a small company with very little IT support its a great tool. Also the always present and timestamped signatures are an important feature for us to avoid spoofed emails with copied signatures.
Cons
I always hoped that there would be an update to allow the user information in Microsoft 365 to pair with the admin page in Rocketseed. However, this is a simple admin task and hasn't taken away from the product.
Response from Rocketseed
Hi there, Sean. Thanks for the feedback! This option is available. Rocketseed can sync with Azure and the sender information will then automatically reflect in Rocketseed. Please reach out to your account manager for assistance with this.
- Industry: Human Resources
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Not sure what you mean
Reviewed on 2023/10/13
Team are professional and very accommodating.
Team are professional and very accommodating.
Pros
Banner Campaigns, conformity of email signatures. Real Time Changes
Cons
Backend platform is difficult to navigate.
Response from Rocketseed
Hi Jason. Thank you for your feedback.
We continuously strive to improve our software for a better user experience. Feel free to reach out if you have specific suggestions or issues. Your input is valuable. Thanks for choosing us!
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ICTGlobe Review
Reviewed on 2024/08/13
Always a great experience dealing with the Rocketseed team and using their products. We always...
Always a great experience dealing with the Rocketseed team and using their products. We always received postive and timeous feedback on any request. Their support and training teams are top notch with great training provided to our team. We would highly recommend Rocketseed to companies looking to brand their email with banners and customer email signatures.
Pros
Rocketseed makes automating email signatures seamless, with the ability to update emails signatures, email banners, and schedule banner changes for our ecosystem of companies very easy ensuring we get the right messages to our clients quickly and effeciently.
Cons
There are no real cons. Perhaps I would want to change the size of a email banner for some campaigns to larger format designs but its not a deal breaker and the set size has worked for us.
Response from Rocketseed
Hi there! Thank you for your feedback! We're glad you're enjoying the Rocketseed experience. Please note that it is possible to have a larger image design within your emails - the specifications provided are only suggestions based on industry best practices. Please do reach out to your account manager with any questions regarding image banner sizes within your emails.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great solution if you want to maintain consistent branding across staff signatures
Reviewed on 2024/02/01
Now that it is setup. It's running optimally and is easy to implement campaigns.
Now that it is setup. It's running optimally and is easy to implement campaigns.
Pros
We are able to manage staff signatures centrally. This gives us control to what is showing from staff signatures. Another good thing is that we reach a lot of audience through sent emails from staff. We can also track the performance for each banner.
Cons
It was a challenge when setting up. Our IT team weren't much knowledgeable about the solution. Also, our staff data wasn't ready for the solution configuration. This created a lot of work before we could implement.
Response from Rocketseed
Hi there! Thank you for your positive feedback! We're glad you're enjoying the Rocketseed experience.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The perfect solution to signature management and brand consistency in email marketing.
Reviewed on 2023/10/12
It's been great from the start. Not only the product but the team has proven to go the extra mile...
It's been great from the start. Not only the product but the team has proven to go the extra mile at every opportunity. Almost the opposite of any other tech company I buy services from who usually direct you to an FAQ or a chatbot. Every time I've needed Rocketseed, a human has picked up the phone and helped.
Pros
For me there are two key things: the ability to make every email work as a brand reinforcement tool, as well as how easy it now is for people to convert from just seeing the brand to interacting with it through either the banners or signatures. It looks good, and professional and drives engagement better than many of my other marketing channels.
Cons
I'm yet to find a con. Most of the issues I've faced have been related to the email platform I'm on, and Rocketseed has been able to find a solution every time. If only Google and Microsoft were as responsive!
Response from Rocketseed
Hi Michael. Thank you for your fantastic review! We're thrilled to hear about your positive experience and how our team has gone the extra mile for you. It's great to know that you appreciate the personal touch and that our product helps reinforce your brand and drive engagement. We appreciate your feedback and are here to assist whenever you need us!
- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rocket Review
Reviewed on 2023/10/11
Its been phenomenal to use this product. The ease of implementation and the fact that you can...
Its been phenomenal to use this product. The ease of implementation and the fact that you can market your campaigns and have clear visibility on the impressions and clicks from the email recipients is amazing.
Pros
useful for businesses looking to leverage email as a marketing channel, maintain a professional brand image, and ensure consistency across their email communications. Keep in mind that the specific features and offerings may vary depending on the provider and the subscription plan you choose.
Cons
Nothing so far. Its answered all of our questions.
Response from Rocketseed
Hi Michelle. Thanks for your feedback. We're glad to hear that you're enjoying the Rocketseed experience. Your input is valuable to us.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Email Signature Platform!
Reviewed on 2023/09/21
Fantastic! [sensitive content hidden] was amazing to work with. Incredibly patient with our very...
Fantastic! [sensitive content hidden] was amazing to work with. Incredibly patient with our very particular business and users.
Pros
Rocketseed proposed a solution that would create a simplified process allowing our marketing team to create and update email signatures without using HTML. This created an easy process that included email banners that could be personalized and added to specific divisions within our organization. Our team appreciates the flexibility of altering email signatures with ease, managing email signatures is not a main concern we confront.
Cons
The only difficulties that we've had is implementing the tool for several different kinds of signatures for our very specific business. We figured it out but it took additional time to come up with the templates and implement them. Additionally, training around not having any signature in your email when you create it, was somewhat confusing for our teams.
Response from Rocketseed
Hi there! Thank you for the wonderful feedback, Mairin! Happy to hear we were able to help transition your team away from having to manually create and edit HTML signatures for each individual employee. Please note that we now offer an Outlook Add-In for Microsoft 365 that will allow your teams to preview the signature while composing the email. Your account manager will reach out with more details.
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast, Effecient, Professional Service!
Reviewed on 2024/02/05
Rocketseed Email Signatures have assisted us in our rebranding campaign and provided options for...
Rocketseed Email Signatures have assisted us in our rebranding campaign and provided options for interative, creative and professional ways of articulating our business value to the public.
Pros
We have signatures and signature banners through Rocketseed and over the past 4 years of using their service, we have had nothing but a great experience with them! Our signatures are professional and interactive, allowing receipients of our emails enough information to contact us and interact with our offerings.
Cons
I have only has a good experience with the signature banners.
Response from Rocketseed
Hi there! Thank you for your feedback! We're glad you're enjoying the Rocketseed experience.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommend Rocketseed
Reviewed on 2024/06/26
We really appreciate how our Rocketseed team responds to our requests for updates and works with us...
We really appreciate how our Rocketseed team responds to our requests for updates and works with us to ensure our signatures look right and deliver appropriately.
Pros
We appreciate the ease of use of Rocketseed as well as their willingness to work with us to optimize our signatures appropriately.
Cons
We really don't have anything negative to say.
Response from Rocketseed
Hi there! Thank you for your feedback! We're glad you're enjoying the Rocketseed experience.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Signature Software Made Easy
Reviewed on 2023/02/22
Our dedicated Rep is pretty great to work with. He mostly makes the experience, and it's been an...
Our dedicated Rep is pretty great to work with. He mostly makes the experience, and it's been an easy switch from a competitor. We never had a positive experience with other companies in this space, until this one.
Pros
The easy Integration process, good sales team, and support are decent, but overall the best part is the creative services team who will do the signature for you.
Cons
The interface is a bit outdated, but a new release coming soon, so that does not really matter.
Alternatives Considered
CodeTwo Email Signatures 365Reasons for Choosing Rocketseed Email Signatures
Bad Support, Signature Design issuesSwitched From
ExclaimerReasons for Switching to Rocketseed Email Signatures
2 things - 1. Creative Department- 2. Sales Rep is pretty greatResponse from Rocketseed
Hi Kyle! Thank you for highlighting this for us, we really appreciate your feedback and always strive to enhance our UI's ease of use for our clients.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommend Rocketseed
Reviewed on 2023/03/07
The product is excellent, but the customer service is even better.
The product is excellent, but the customer service is even better.
Pros
Rocketseed is easy to use, fast to deploy and works great!
Cons
Definitely that we did not have it sooner :)
Alternatives Considered
WiseStampReasons for Switching to Rocketseed Email Signatures
Local presence. We can work with 1 of the 44 Afrikaans-speaking people in South Africa!Response from Rocketseed
Hi Ruchél! We're really happy that you're enjoying the Rocketseed experience! Thank you for your positive feedback.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My review
Reviewed on 2023/10/17
Pros
Visually appealing w/ a simple yet captivating design. Interactivity w/ the sales/custer service person is a great as I'm not knowledgeable with this technology. Excellent customer service.
Cons
The initial implementation stage was challenging as there was a delay in getting it set up. I believe I should have been given more options than what was provided.
Response from Rocketseed
Hi Gabriel. Thank you for your feedback. We're glad you're enjoying the Rocketseed experience. Initial setup can take longer depending on certain aspects, and we're actively working to improve this process.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review from NEC XON Marketing
Reviewed on 2023/11/07
Great, no issues whatsoever. Love the software.
Great, no issues whatsoever. Love the software.
Pros
Easy management of different campaigns, value for money
Cons
Restrictions when coming to banner dimensions.
Response from Rocketseed
Hi there Sharon. Thanks for your positive feedback. Kindly note that there are no banner restrictions, however, there are certain best practices to ensure your email banner campaigns are optimal. Your account manager will be in touch to discuss this with you.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Rocketseed Review
Reviewed on 2023/10/11
We have had a great experience overall
We have had a great experience overall
Pros
Easy to use product with lots of features and a great capacity for brand building
Cons
Native integration within the MS365 platform and external email routing.
Response from Rocketseed
Hi Kavi. Thanks so much for your feedback. We understand that you've been experiencing issues primarily related to your email platform. While we may not have direct control over the email platform itself, we are committed to assisting you in any way we can to address the challenges you're facing.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wills review
Reviewed on 2024/02/22
Pros
Being able to link banners to campaigns for marketing purposes
Cons
Nothing, "yet" as we have only been using for just over 2 weeks.
Response from Rocketseed
Hi there! Thank you for your feedback! We're glad you're enjoying the Rocketseed experience.
- Industry: Veterinary
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and Professional
Reviewed on 2024/02/21
professional
professional
Pros
Professional look and feel, easy to change, clear reporting.
Cons
Nothing, not to like
Response from Rocketseed
Hi there! Thank you for your feedback! We're glad you're enjoying the Rocketseed experience.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy customer :)
Reviewed on 2023/11/01
Very happy with overall system and after care service :)
Very happy with overall system and after care service :)
Pros
The system is very user friendly, a lot of help and support given from links on the portal as well customer support, this makes it worth every cent.
Cons
Honestly can't think of anything right now.
Response from Rocketseed
Hi there Janie. Thanks for your feedback! We're glad to hear that you're enjoying the Rocketseed experience.
- Industry: Government Relations
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Email signature we ever used.
Reviewed on 2023/05/25
Pros
Great support and ease of use.Many options for signatures and banners.
Cons
Email signatures templates.Please bring more options for banners.
Response from Rocketseed
Hi there! Thanks so much for leaving us a review. Your Account Manager will be in contact with you to discuss the banner options that you highlighted.
- Industry: Packaging & Containers
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Helpful when gathering in gathering customer feedback
Reviewed on 2023/02/02
Very Good
Very Good
Pros
It is a seamless out of sight, out of mind type of solution that helps us gather very valuable customer feedback
Cons
We have a had server issues at time that has lead to a delay in emails coming in and out. This solution seems to be mitigated though.
Response from Rocketseed
Hi John, We're so happy to hear that your email signatures are working well and helping your team collect customer feedback. Thank you for the positive review. Please reach out to your Customer Success team member if you need anything else.
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Quick and Easy
Reviewed on 2023/02/02
Pros
Our team has uniform signatures and nobody has to worry about set up. We can customize colors, images, etc.
Cons
I think there can be some improvements to make it seem a little more modern.
Response from Rocketseed
Hi Amanda!
Thank you for taking time out to leave us a review.
We are glad to hear that your team is using their customized signatures!
We're always looking for new ideas and ways to grow!
If you have an idea for new features or new ways to use Rocketseed, feel free to connect with your Account Manager. We value your insight!
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Impressive options
Reviewed on 2022/08/31
This experience left me feeling mostly satisfied and impressed. All of the details were helpful and...
This experience left me feeling mostly satisfied and impressed. All of the details were helpful and taught us more about email and our clients.
Pros
This has a large variety of options and I think it’s impressive. I read the tips blog and really liked it, I learned a lot. The reports show us a lot too.
There are a variety of different signatures and branding. The emails are sent safely and correctly.
Rocketseed has some of the best customer service, they will talk with you any time.
Cons
This is a lot to manage and I don’t think smaller offices really need all of that. I work for a law firm with less than 50 employees. I think Rocketseed should have made a better effort to simplify it.
Response from Rocketseed
Thank you for the feedback! It's great to hear you are enjoying the tips we provide. We do try to cater for all client needs, and make sure they are aware of all the things they could do with the tool so they have the choice. The interface is designed so both small and large companies can easily utilise if needed - with just a few clicks branding can be assigned to all staff at once - although training may have covered rather a lot!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great platform that does what it says & works like its supposed to!
Reviewed on 2022/08/19
Very positive SAAS experience. Very professional team that is very solutions orientated, accommodati...
Very positive SAAS experience. Very professional team that is very solutions orientated, accommodating & results driven.
Pros
Great functionality & support. Does what it says on the tin.
Cons
Nothing bothers me about the software - it works well.
Response from Rocketseed
Hi there. Thanks so much for your positive feedback. We're happy to know that you've had a positive experience with the Rocketseed Email Signature Software & the support team behind it!
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product for a large team
Reviewed on 2020/09/03
Pros
It was easy to customize for different users in different locations and seamless integration with our email provider.
Cons
The only con I can think of is that you can't see your signature, or remove it in certain instances as it's added after the email is sent.
Response from Rocketseed
Hey Matt,
Thank you so much for taking the time to provide a review for Rocketseed! We are happy to hear that our integration was simple and the customization of grouping by location was effective.
Might I suggest that you contact your account manager as we have a solution to not brand certain emails, if that is a requirement. They are always happy to assist.
- Industry: Public Safety
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best of breed
Reviewed on 2020/09/18
Excellent, I simply do not have any complaints at all.
Excellent, I simply do not have any complaints at all.
Pros
It looks very professional on all platform and is so much better than any of the others I have looked at. My [SENSITIVE CONTENT HIDDEN] assures me that the new admin site is very easy to use. The biggest plus however is the customer support. Excellent.
Cons
The old admin site was a bit clunky- but the new one has sorted all of that out
Response from Rocketseed
We have fed this fab customer service review back to your Account Manager, thank you!