Addressfinder Reviews

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27 Reviews

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It is doing a good job for some non-profits who need accurate addressing for postal.
Reviewed on 2023/06/01
The team have been super helpful with support for getting this working with CiviCRM
The team have been super helpful with support for getting this working with CiviCRM
Pros
NZ product :-) We signed up when they were only doing NZ, which was all we needed then. Since then they have added a bucket load of new features which means we can also use this for US-based clients using CiviCRM
Cons
We had to build the integration for this to work with CiviCRM but that is not a complaint - just a fact of life.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Owner of Bcooler
Reviewed on 2025/01/28
I really need to communicate with Corporate decision makers. They make my life Hard Addressfinder...
I really need to communicate with Corporate decision makers. They make my life Hard Addressfinder makes my life Easier!
Pros
They certainly sort out the Wheat from the Chaff
Cons
Crisp and Clear Instructions. For so long I found myself if the JUNK box.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Zero support
Reviewed on 2024/09/21
Very bad, they can`t support their own product
Very bad, they can`t support their own product
Pros
Nothing as it doesn`t work, no one at addressfinder knows anything about the installation in a magento site
Cons
My developer tried to install the international addressfinder in my magento store, he couldn`t get it to work and addressfinder told him they can`t help. What sort of company has zero support for their product. addressfinder thats who.
Response from Addressfinder
Hi Peter,
Thank you for sharing your feedback. I’m sorry to hear that we didn’t meet your expectations regarding integration support for your Magento website.
I completely understand your concerns. After reviewing our responses, I can confirm that the support you received fell short. Our service currently lacks support for international addresses within Magento, and I apologise for the incorrect information you were given.
We’ve taken your feedback seriously and will use it as a learning opportunity. I can also confirm that we’ll be prioritising development to enhance our Magento plugin with international datasets.
To clarify things:
- The Addressfinder plugin for Magento is currently limited to only use NZ and AU address data.
- It’s in our pipeline for next year to improve this plugin and include international address data.
Please feel free to reach out if there’s anything further we can assist you with.
Thank you,
Ronja
Customer Experience Manager at Addressfinder
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent component that works well.
Reviewed on 2024/10/23
We use Address Finder in a number of custom applications. We have never had an issue or complaint...
We use Address Finder in a number of custom applications. We have never had an issue or complaint from a customer.
Pros
Great Product. It just works as advertised!
Cons
We have had no problems with Address Finder.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service and support
Reviewed on 2024/11/29
We have been very happy, started with a trial and have just updated to a plan. It works really...
We have been very happy, started with a trial and have just updated to a plan. It works really well and we are a Not-for-profit so very happy with special rates
Pros
Very easy to use and great support. Staff find it very easy to use
Cons
We have not found anything we don't like about this product
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2024/02/25
Pros
AddressFinder was quick and easy to set up and does a great job at verifying addresses world wide on our checkout
Cons
The error message that came up, turns out we were on the wrong plan.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent solution to verifying Australian Addresses
Reviewed on 2023/02/15
very happy
very happy
Pros
great documentation, very helpful and responsive customer support. The integration also works with many different platforms. I am happy that they have developed a gravity forms integration option.
Cons
I think the low end tier pricing could be better if it allowed a higher rate of looks up included in it.
- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Industry Leading Addressing service
Reviewed on 2023/02/23
Pros
Highly accurate and always current data, packaged in a solution that is easy to consume. Excellent leadership and customer service with AF and never had an issue with the reliability and availability of our integrations.
Cons
There is nothing that comes to mind, the software and service is excellent.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good product - saves time and increases conversions
Reviewed on 2023/03/15
Pros
Easy to use and the integration was easy with Woocommerce
Cons
Can't really think of any as it's a pretty straightforward product.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 2022/04/27
Great experience
Great experience
Pros
Easy to use with quality results. Great customer support whenever we've used it. Flexible plans that can scale up and down as needed.
Cons
Nothing to date that we've found that is not provided.
Response from Addressfinder
Hi Jeremy, thank you very much for the positive feedback. It is awesome to hear that you have found the integration to be easy and have received great support from us. Thank you again and we are grateful to have you as a valued customer.
- Industry: Mental Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly integrated, responsive and accurate Australian address validation functionality
Reviewed on 2022/02/09
New clients are onboarded faster using AddressFinder. As for existing clients, it is also easier to...
New clients are onboarded faster using AddressFinder. As for existing clients, it is also easier to make changes to their addresses. Invoicing was also made easier as clients' addresses were always accurate and valid. Less time/effort/resources are spent fixing records that had been rejected by federal government systems due to incomplete/invalid addresses. As a result, the ROI was very high and all costs paid are recouped within a few months.
Pros
The integration with our organisation's Dynamics 365 platform was easy to achieve and the support provided was excellent as well as efficient and responsive. Once implemented, accessing addresses was fast and easy for users to learn to access. This provide various internal functions (eg, Finance, Marketing, Customer Experience Team, etc) with the knowledge that clients addresses were accurate at all times. Lastly, it also ensured that time/resources were not wasted when uploading records to a federal government's systems (ie, to fix records that had been rejected on the basis that addresses were incomplete/inaccurate/etc).
Cons
I cannot think of anything that I don't like about this software.
Response from Addressfinder
Hi Michael, thank you very much for such detailed and positive feedback. It is fantastic to hear that you were well supported through the integration process and to hear about the benefits you have found AddressFinder has brought your organisation. We are very grateful to have you as a valued customer :)
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect Solution for quickly adding a clients address details to any online form.
Reviewed on 2022/05/12
Filling in Quotes can be tiresome for clients and even lead to a strong bounce rate from the online...
Filling in Quotes can be tiresome for clients and even lead to a strong bounce rate from the online Quote forms.
Having address details auto fill data from a few keystrokes and easy selection of client address from pull down menu addresses one of the main concerns for clients.
1. Client Effort is minimised.
Furthermore,
- No spelling mistakes and need for self correction when filling in address
- Addresses will be more accurate
This is a great implementation for any Online Form that requires an address from a client or user.
Pros
Easy to implement, support service was free and friendly the whole way through making it a stress free implementation.
Cons
Would likely rely on customer service per installation as i perform the task infrequently across a number of websites. However the support is so fast and helpful its really better than even doing it all on my own anyway.
Response from Addressfinder
Hi Shane, thank you so much for your kind words. We are glad to hear that you have received quick and helpful support, and that you are finding benefits from using AddressFinder. Thank you again, we really appreciate you leaving a review for us.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Awesome System - Awesome Support
Reviewed on 2022/12/01
The support has been excellent, the team responded quickly to my query, and even within a day had...
The support has been excellent, the team responded quickly to my query, and even within a day had deployed a minor bug fix to there system, which I found incredibly fortunate for.
Pros
I loved the ease of implementation, including the documentation and available software, particularly with WooCommerce. We faced daily errors with Australia Post address errors via the API, delivery errors and incomplete addresses. I researched and found AddressFinder and tested and then implemented to production and we have seen a major reduction in these address problems, which is fantastic for our business, and work flow. We are a small growing business, and this solution fits for purpose for us, and my customers.
Cons
Not much! It is pretty good out of the box.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product for Address Validation
Reviewed on 2021/10/25
Pros
ease of implementation, great service , good team
Cons
an app for shopify would be nice , however this is not practical on the shopify side
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
AddressFinder
Reviewed on 2021/06/22
Data is accurate
Data is accurate
Pros
Has reduced the amount of incorrect or doubled up addresses entered into our CRM
Cons
Only web base integration not via API, have the option to use directly into the CRM would be helpful
Response from Addressfinder
Thanks for the review and we are glad to hear you have improved data accuracy as a result of using the service.
We do actually provide access to the services via direct API but this feature is not available on the Free Plan. Get in touch with us at [email protected] and we can provide you with access to the direct APIs.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
well working product
Reviewed on 2021/06/22
Easy to set up and works very well. Support is great if required.
Easy to set up and works very well. Support is great if required.
Pros
It works well for NZ and Australia including PO boxes.
Cons
There is nothing to complain about except maybe the price could be lower.
- Industry: Wholesale
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great support
Reviewed on 2021/11/16
Pros
Out team have found it quick and easy to integrate AddressFinder into our address verification process. When faced with a recent issue the support was lightning fast at identifying the cause and providing a detailed and clear explanation outlining the easy change we needed to fix our issue...great service
Cons
We have nothing to note as yet to complain about
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Serves the purpose
Reviewed on 2021/06/22
Pros
Verified addresses that takes away manual mistakes in addresses, widget is also handy that get you get going quickly.
Cons
JavaScript's integration could be better in form of NPM package.
Response from Addressfinder
Hi Perdeep, thank you very much for your review. Our team will look into NPM package options. Should you have any questions about the development of this in the future, please get in touch with our support.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Essential Service
Reviewed on 2022/04/27
Automation and accuracy of customer details
Automation and accuracy of customer details
Pros
This software is critical to our business flow. It ensures our customer address data is accurate as our systems are automated
Cons
Nothing. The support is amazing and is setup how we need it it for our location
Response from Addressfinder
Hi Anthony, thank you very much for such positive feedback. We are delighted to hear that we have helped you improve your business flow and customer experience. Thank you again for your review and for choosing AddressFinder for your address verification needs.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great customer support!
Reviewed on 2022/04/27
The customer support went above and beyond!
The customer support went above and beyond!
Pros
The geolocation works really well with Australian addresses! I had used google places api before and it wasn't picking up unit numbers of some addresses which made it kind of unusable. The best part was the support! Matt was fantastic, and helped me implement address finder into my website!
Cons
It is more expensive then other options (Google Places), but probably worth it due to its accuracy. It still has WIP integrations with popular form software, which means I need help getting it set up as a non-technical user (gravity forms in this case).
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 2021/06/22
Pros
Anything that makes completing an on-line form easier has got to be good! Many of our long-term customers have commented that it's so much easier since we implemented Address Finder on our new website.
Cons
I haven't had any issues to date.
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Integration with our application
Reviewed on 2021/06/22
Pros
Software was easy to integrate and get something running easily.
Good structured addresses that we could use, including the unique identifiers
Cons
Not being able to find all addresses and some addresses not having GNAF ids
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good product
Reviewed on 2021/06/22
Really good, will use it on our other websites in the future.
Really good, will use it on our other websites in the future.
Pros
Easy to install and apply on our Magento 2 system.
Cons
Nothing found yet. Maybe they should give some discounts for long-time customer :)
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Set Up Support Ever
Reviewed on 2021/06/28
Worked with MANY software providers over the years, never with one that was so focussed on fixing...
Worked with MANY software providers over the years, never with one that was so focussed on fixing set up issues.
Pros
Support at set up was amazing even with our challenging integration requirements. No problem was too much until it worked 100%. Then they checked in after a week to confirm it was all still good.
Cons
Had a few addresses that didn't match - new estates - but dont think that is their fault....
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy and Reliable
Reviewed on 2021/06/29
Simple, straight forward.
Simple, straight forward.
Pros
We needed something simple to verify addresses that we had already gathered for a mail out. Address Finder created exactly what we needed. Simple and easy to use
Cons
Nothing comes to mind. Overall we only use a simple feature that hasn't go a downside.