Addressfinder

4.7 (27)
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Enjoy accurate address data, all the time.

Overall rating

4.7 /5
(27)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.6/5

96%
recommended this app
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27 Reviews

Peter
Peter
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It is doing a good job for some non-profits who need accurate addressing for postal.

Reviewed on 2023/06/01

The team have been super helpful with support for getting this working with CiviCRM

The team have been super helpful with support for getting this working with CiviCRM

Pros

NZ product :-) We signed up when they were only doing NZ, which was all we needed then. Since then they have added a bucket load of new features which means we can also use this for US-based clients using CiviCRM

Cons

We had to build the integration for this to work with CiviCRM but that is not a complaint - just a fact of life.

Ivan
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Owner of Bcooler

Reviewed on 2025/01/28

I really need to communicate with Corporate decision makers. They make my life Hard Addressfinder...

I really need to communicate with Corporate decision makers. They make my life Hard Addressfinder makes my life Easier!

Pros

They certainly sort out the Wheat from the Chaff

Cons

Crisp and Clear Instructions. For so long I found myself if the JUNK box.

Peter
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Zero support

Reviewed on 2024/09/21

Very bad, they can`t support their own product

Very bad, they can`t support their own product

Pros

Nothing as it doesn`t work, no one at addressfinder knows anything about the installation in a magento site

Cons

My developer tried to install the international addressfinder in my magento store, he couldn`t get it to work and addressfinder told him they can`t help. What sort of company has zero support for their product. addressfinder thats who.

Response from Addressfinder

Hi Peter,

Thank you for sharing your feedback. I’m sorry to hear that we didn’t meet your expectations regarding integration support for your Magento website.

I completely understand your concerns. After reviewing our responses, I can confirm that the support you received fell short. Our service currently lacks support for international addresses within Magento, and I apologise for the incorrect information you were given.

We’ve taken your feedback seriously and will use it as a learning opportunity. I can also confirm that we’ll be prioritising development to enhance our Magento plugin with international datasets.

To clarify things:
- The Addressfinder plugin for Magento is currently limited to only use NZ and AU address data.
- It’s in our pipeline for next year to improve this plugin and include international address data.

Please feel free to reach out if there’s anything further we can assist you with.

Thank you,
Ronja
Customer Experience Manager at Addressfinder

conrad
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent component that works well.

Reviewed on 2024/10/23

We use Address Finder in a number of custom applications. We have never had an issue or complaint...

We use Address Finder in a number of custom applications. We have never had an issue or complaint from a customer.

Pros

Great Product. It just works as advertised!

Cons

We have had no problems with Address Finder.

Lisa
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great service and support

Reviewed on 2024/11/29

We have been very happy, started with a trial and have just updated to a plan. It works really...

We have been very happy, started with a trial and have just updated to a plan. It works really well and we are a Not-for-profit so very happy with special rates

Pros

Very easy to use and great support. Staff find it very easy to use

Cons

We have not found anything we don't like about this product

Deanne
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product

Reviewed on 2024/02/25

Pros

AddressFinder was quick and easy to set up and does a great job at verifying addresses world wide on our checkout

Cons

The error message that came up, turns out we were on the wrong plan.

James
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent solution to verifying Australian Addresses

Reviewed on 2023/02/15

very happy

very happy

Pros

great documentation, very helpful and responsive customer support. The integration also works with many different platforms. I am happy that they have developed a gravity forms integration option.

Cons

I think the low end tier pricing could be better if it allowed a higher rate of looks up included in it.

Duncan
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Industry Leading Addressing service

Reviewed on 2023/02/23

Pros

Highly accurate and always current data, packaged in a solution that is easy to consume. Excellent leadership and customer service with AF and never had an issue with the reliability and availability of our integrations.

Cons

There is nothing that comes to mind, the software and service is excellent.

Karolina
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good product - saves time and increases conversions

Reviewed on 2023/03/15

Pros

Easy to use and the integration was easy with Woocommerce

Cons

Can't really think of any as it's a pretty straightforward product.

Jeremy
Jeremy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2022/04/27

Great experience

Great experience

Pros

Easy to use with quality results. Great customer support whenever we've used it. Flexible plans that can scale up and down as needed.

Cons

Nothing to date that we've found that is not provided.

Response from Addressfinder

Hi Jeremy, thank you very much for the positive feedback. It is awesome to hear that you have found the integration to be easy and have received great support from us. Thank you again and we are grateful to have you as a valued customer.

Michael
Overall rating
  • Industry: Mental Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly integrated, responsive and accurate Australian address validation functionality

Reviewed on 2022/02/09

New clients are onboarded faster using AddressFinder. As for existing clients, it is also easier to...

New clients are onboarded faster using AddressFinder. As for existing clients, it is also easier to make changes to their addresses. Invoicing was also made easier as clients' addresses were always accurate and valid. Less time/effort/resources are spent fixing records that had been rejected by federal government systems due to incomplete/invalid addresses. As a result, the ROI was very high and all costs paid are recouped within a few months.

Pros

The integration with our organisation's Dynamics 365 platform was easy to achieve and the support provided was excellent as well as efficient and responsive. Once implemented, accessing addresses was fast and easy for users to learn to access. This provide various internal functions (eg, Finance, Marketing, Customer Experience Team, etc) with the knowledge that clients addresses were accurate at all times. Lastly, it also ensured that time/resources were not wasted when uploading records to a federal government's systems (ie, to fix records that had been rejected on the basis that addresses were incomplete/inaccurate/etc).

Cons

I cannot think of anything that I don't like about this software.

Response from Addressfinder

Hi Michael, thank you very much for such detailed and positive feedback. It is fantastic to hear that you were well supported through the integration process and to hear about the benefits you have found AddressFinder has brought your organisation. We are very grateful to have you as a valued customer :)

shane
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect Solution for quickly adding a clients address details to any online form.

Reviewed on 2022/05/12

Filling in Quotes can be tiresome for clients and even lead to a strong bounce rate from the online...

Filling in Quotes can be tiresome for clients and even lead to a strong bounce rate from the online Quote forms.

Having address details auto fill data from a few keystrokes and easy selection of client address from pull down menu addresses one of the main concerns for clients.

1. Client Effort is minimised.

Furthermore,

- No spelling mistakes and need for self correction when filling in address
- Addresses will be more accurate

This is a great implementation for any Online Form that requires an address from a client or user.

Pros

Easy to implement, support service was free and friendly the whole way through making it a stress free implementation.

Cons

Would likely rely on customer service per installation as i perform the task infrequently across a number of websites. However the support is so fast and helpful its really better than even doing it all on my own anyway.

Response from Addressfinder

Hi Shane, thank you so much for your kind words. We are glad to hear that you have received quick and helpful support, and that you are finding benefits from using AddressFinder. Thank you again, we really appreciate you leaving a review for us.

Matthew
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Awesome System - Awesome Support

Reviewed on 2022/12/01

The support has been excellent, the team responded quickly to my query, and even within a day had...

The support has been excellent, the team responded quickly to my query, and even within a day had deployed a minor bug fix to there system, which I found incredibly fortunate for.

Pros

I loved the ease of implementation, including the documentation and available software, particularly with WooCommerce. We faced daily errors with Australia Post address errors via the API, delivery errors and incomplete addresses. I researched and found AddressFinder and tested and then implemented to production and we have seen a major reduction in these address problems, which is fantastic for our business, and work flow. We are a small growing business, and this solution fits for purpose for us, and my customers.

Cons

Not much! It is pretty good out of the box.

Paul
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product for Address Validation

Reviewed on 2021/10/25

Pros

ease of implementation, great service , good team

Cons

an app for shopify would be nice , however this is not practical on the shopify side

Stephen
Overall rating
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

AddressFinder

Reviewed on 2021/06/22

Data is accurate

Data is accurate

Pros

Has reduced the amount of incorrect or doubled up addresses entered into our CRM

Cons

Only web base integration not via API, have the option to use directly into the CRM would be helpful

Response from Addressfinder

Thanks for the review and we are glad to hear you have improved data accuracy as a result of using the service.
We do actually provide access to the services via direct API but this feature is not available on the Free Plan. Get in touch with us at [email protected] and we can provide you with access to the direct APIs.

sigi
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

well working product

Reviewed on 2021/06/22

Easy to set up and works very well. Support is great if required.

Easy to set up and works very well. Support is great if required.

Pros

It works well for NZ and Australia including PO boxes.

Cons

There is nothing to complain about except maybe the price could be lower.

David
Overall rating
  • Industry: Wholesale
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great support

Reviewed on 2021/11/16

Pros

Out team have found it quick and easy to integrate AddressFinder into our address verification process. When faced with a recent issue the support was lightning fast at identifying the cause and providing a detailed and clear explanation outlining the easy change we needed to fix our issue...great service

Cons

We have nothing to note as yet to complain about

Perdeep
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Serves the purpose

Reviewed on 2021/06/22

Pros

Verified addresses that takes away manual mistakes in addresses, widget is also handy that get you get going quickly.

Cons

JavaScript's integration could be better in form of NPM package.

Response from Addressfinder

Hi Perdeep, thank you very much for your review. Our team will look into NPM package options. Should you have any questions about the development of this in the future, please get in touch with our support.

Anthony
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Essential Service

Reviewed on 2022/04/27

Automation and accuracy of customer details

Automation and accuracy of customer details

Pros

This software is critical to our business flow. It ensures our customer address data is accurate as our systems are automated

Cons

Nothing. The support is amazing and is setup how we need it it for our location

Response from Addressfinder

Hi Anthony, thank you very much for such positive feedback. We are delighted to hear that we have helped you improve your business flow and customer experience. Thank you again for your review and for choosing AddressFinder for your address verification needs.

Richard
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great customer support!

Reviewed on 2022/04/27

The customer support went above and beyond!

The customer support went above and beyond!

Pros

The geolocation works really well with Australian addresses! I had used google places api before and it wasn't picking up unit numbers of some addresses which made it kind of unusable. The best part was the support! Matt was fantastic, and helped me implement address finder into my website!

Cons

It is more expensive then other options (Google Places), but probably worth it due to its accuracy. It still has WIP integrations with popular form software, which means I need help getting it set up as a non-technical user (gravity forms in this case).

Linda
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easy to use

Reviewed on 2021/06/22

Pros

Anything that makes completing an on-line form easier has got to be good! Many of our long-term customers have commented that it's so much easier since we implemented Address Finder on our new website.

Cons

I haven't had any issues to date.

Philip
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Integration with our application

Reviewed on 2021/06/22

Pros

Software was easy to integrate and get something running easily.
Good structured addresses that we could use, including the unique identifiers

Cons

Not being able to find all addresses and some addresses not having GNAF ids

Andy
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good product

Reviewed on 2021/06/22

Really good, will use it on our other websites in the future.

Really good, will use it on our other websites in the future.

Pros

Easy to install and apply on our Magento 2 system.

Cons

Nothing found yet. Maybe they should give some discounts for long-time customer :)

Andrew
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Set Up Support Ever

Reviewed on 2021/06/28

Worked with MANY software providers over the years, never with one that was so focussed on fixing...

Worked with MANY software providers over the years, never with one that was so focussed on fixing set up issues.

Pros

Support at set up was amazing even with our challenging integration requirements. No problem was too much until it worked 100%. Then they checked in after a week to confirm it was all still good.

Cons

Had a few addresses that didn't match - new estates - but dont think that is their fault....

Callan
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and Reliable

Reviewed on 2021/06/29

Simple, straight forward.

Simple, straight forward.

Pros

We needed something simple to verify addresses that we had already gathered for a mail out. Address Finder created exactly what we needed. Simple and easy to use

Cons

Nothing comes to mind. Overall we only use a simple feature that hasn't go a downside.