BitPay

4.4 (17)
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Payment processing software for merchants

Overall rating

4.4 /5
(17)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
3.7/5

88%
recommended this app
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17 Reviews

Wale
Wale
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The customer support could be better

Reviewed on 2022/07/24

Apart from the bad customer support, BitPay is a platform that makes it easy to accept crypto...

Apart from the bad customer support, BitPay is a platform that makes it easy to accept crypto payments on your website or application.

Pros

BitPay lets us easily integrate a cryptocurrency payment gateway into our application with minimal setup. Unlike other payment gateways with tight geo-restriction, BitPay lets us use the service with reasonable fees.

Cons

In my experience, the customer support system is horrible. It took weeks to get the account approved and this is my major gripe with this platform.

Paul
Overall rating
  • Industry: Public Relations & Communications
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

BitPay - the bridge between crypto and convention money for your business

Reviewed on 2021/03/03

When I owned a coffee shop and was introduced to bitcoin, BitPay was an amazing tool to allow me to...

When I owned a coffee shop and was introduced to bitcoin, BitPay was an amazing tool to allow me to accept crypto from a new customer base without actually holding bitcoin. If you do decide to jump into crypto with your business, I would start with BitPay.

Pros

BitPay allows you to accept bitcoin and other cryptocurrencies without the risk of volatility - it automatically converts to your local currency without any fees. It works much better than credit cards.

Cons

Their customer service tends to be on the slower side - it can take a few days to get an answer.

Alternatives Considered

Coinbase Commerce

Reasons for Switching to BitPay

BitPay offered a lot more user-friendly tools.
Paul
Overall rating
  • Industry: Capital Markets
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Please stay away from these scammers

Reviewed on 2024/02/11

Please stay away from these scammers which keep growing with no ending in sight. is the worst...

Please stay away from these scammers which keep growing with no ending in sight. is the worst broker I have ever invested with. By His grace, I was able to get my stolen money on contacting [sensitive content hidden]

I hope that this stops and the authorities get more grip on things.

Pros

I had a very terrible experience with them so i will not recommend them to anyone.

Cons

They are not reliable, you will only end up losing your money. They kept on asking me to invest more money.

David
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Crypto payment processing leader

Reviewed on 2024/10/13

Pros

Market share is growing rapidly on crypto payment , feels like I need to have it on my e-commerce, it works exactly as described, fast payment.

Cons

I'm not that well versed in the crypto community to be honest, it does everything i want to do so I have no complaint to far

Peshian
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Crypto currency

Reviewed on 2023/09/11

I do mostly use it for cryptocurrency trading.

I do mostly use it for cryptocurrency trading.

Pros

It is a cryptocurrency wallet which I normally use to buy Bitcoin and also is there to keep money in any currencies in the world

Cons

It also helps me to send money to different world cryptocurrency wallets and also interact with the different people.

Nipon
Nipon
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Accepting crypto payments for business. BitPay could be just the solution you’re looking for.

Reviewed on 2022/09/07

Average

Average

Pros

Crypto payments accepted via bitpay automatically clear to Bank or wallet daily. You can covert every payment to your preferred currency immediately avoiding unexpected rate fluctuations. Also they partnered with Visa network offering a Visa debit card which allows you to access your fund from any Visa supported ATM around the world.

Cons

Plugin market limited. Very poor customer support. Not recommended for big businesses. Visa card available only in few countries.

Alternatives Considered

Coinbase Commerce and Bitrix24

Reasons for Switching to BitPay

Simpler service
Meale
Meale
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

the fast crypto transactions place

Reviewed on 2022/11/19

Pros

i use it to make a lot of quick transactions

Cons

some functionnaries have to be performed

Roselyn
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The beauty of using bitpay

Reviewed on 2022/09/14

I am deeply thankful to this platform. My transactions are made easier and consumes less time and...

I am deeply thankful to this platform. My transactions are made easier and consumes less time and effort. It is indeed highly convenient. The overall service is great.

Pros

If you want hassle-free transactions like payments, then bitpay is the only thing I can recommend based on my personal experiences. Its way cheaper yet services are topnotch. I got to track my orders and earnings with optimum security. Here I can easily access and process payments of my orders, transfer money, and manage my earnings with high transparency and accuracy of service.

Cons

I am experiencing processing a minor delay one time, its might be because of poor internet connectivity in my end. other than that, everything else seems to work smoothly and I am enjoying its features so far.

JAZE
JAZE
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bitpay Will Save The Day

Reviewed on 2021/08/19

It uncomplicates having to convert crypto to fiat and vice-versa which is exactly what I need in...

It uncomplicates having to convert crypto to fiat and vice-versa which is exactly what I need in debit card.

Pros

An excellent payment processing system that allows you buy or sell Bitcoin amongst other cryptocurrencies with ease and utmost security.

Cons

Sometimes when you want to purchase crypto, the network fees can be relatively high meaning you should hold off on your purchase until further notice.

Mary
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Bitpays worth it

Reviewed on 2021/07/06

Overall my experience with bitpay has been good. There were a few hiccups when I first started...

Overall my experience with bitpay has been good. There were a few hiccups when I first started using them but it became easier as time went on and I used it more.

Pros

What I like the most about bitpay is how simple it is to use. I love that I get a debit card to use instead of having to always send money over to my bank account.

Cons

What I dislike about bitpay, It's kind of confusing until you click on things and figure it out. When I first started using it I was really confused and almost gave up.

Akhna
Overall rating
  • Industry: Market Research
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Why I use bitpay

Reviewed on 2022/04/13

Overall I like the app it helped me when I was using it for twitch when twitch was accepting crypto

Overall I like the app it helped me when I was using it for twitch when twitch was accepting crypto

Pros

I like that you can buy stuff using bitpay without having a credit card...in Trinidad where I work, my boss treats us very bad and underpay us for alot of work so having bitpay gives me a little hope honestly

Cons

I least like that your account is so hard to save on it! They need to fix that quickly...you could loose everything easily

Archit
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Low Fees and quick crypto load options

Reviewed on 2022/08/05

Pros

There are no associated fees to load the crypto card and the funds are available instantly.

Cons

Less number of ATM networks however the fees is low

Brad
Overall rating
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

DO NOT use Bitpay to settle real-world invoices.

Reviewed on 2022/05/06

Pros

It appeared to be useful until I actually tried to use it.

Cons

*they have a 1% transaction fee
*they have no anonymity (they require a photo ID and a facial scan)
*they have zero customer service (no email, no phone number, and no online chat!), except for their ticket system which can take days or a week for a response
*they have an archaic settlement system - if you somehow underpay an invoice by even a penny or by the exchange transaction fee, they will fail the payment, and may take days to refund your crypto! (which is fluctuating by the hour)

I went through all of this and lost ~$1500 in crypto because of these issues, so learn from my experience!

Arvin June
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Most trusted and convenient

Reviewed on 2022/08/10

I highly recommend this software. This is hassle-free and secured.

I highly recommend this software. This is hassle-free and secured.

Pros

This software is very helpful and convenient to use. It will require less time and effort to pay your obligations.

Cons

I have not yet encountered any disappointment from this software.

Verified Reviewer
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Jean walllet

Reviewed on 2023/01/15

De puis que je l'utilise il me convaint de par ses e-mails et notification instantané pour chaque...

De puis que je l'utilise il me convaint de par ses e-mails et notification instantané pour chaque mise à jours

Pros

Ce logiciel me satisfais de par son amusement avec les pièces tesnet qui te permettent de te familiariser avec le logiciel

Cons

Parfois compliqué pour la visualisation de certains onglets

Verified Reviewer
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Avis bitpay

Reviewed on 2022/12/12

Bitpay est une application révolutionnaire qui offre plusieurs fonctionnalités à ses utilisateurs....

Bitpay est une application révolutionnaire qui offre plusieurs fonctionnalités à ses utilisateurs. Le paiement et le stockage des crypto-monnaies.

Pros

J'ai bien aimé la fonctionnalité de payement par carte

Cons

Il y'a parfois des beug et l'application est limitée pour certains pays.

Bakary
Bakary
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Diarra

Reviewed on 2022/12/05

Jusque là très satisfait

Jusque là très satisfait

Pros

L'accessibilité et la sécurité car depuis j'y suis je n'ai eu aucun problème

Cons

Les frais sont un peu énormes par rapport aux autres