Samsung Pay

4.5 (258)
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Mobile banking and tablet POS software

Overall rating

4.5 /5
(258)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.5/5

89%
recommended this app
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258 Reviews

Nicole
Nicole
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Samsung Pay is my #1 go-to mobile bank

Reviewed on 2021/08/29

My experience using Samsung Pay is very positive. It makes me have to worry about one less thing...

My experience using Samsung Pay is very positive. It makes me have to worry about one less thing during my busy days. Samsung has always been a company I can trust, so adding a banking account to it was an easy decision. Just like all of their other apps, Samsung delivers simplicity and transparency so I know what I am using, as well as understand it.

Pros

I really like the simplicity of the Samsung Pay mobile app. It is extremely user-friendly, which makes it great for people of any age to get accustomed to, even if you are switching from a different payment platform. Navigating through the app and its features, along with the simple interface design make it an enjoyable mobile banking experience.

Cons

There is nothing I could say that I didn't like about using this software. I literally enjoy every part of it, and there is nothing difficult or negative about it.

Tatiana
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Better than Apple Pay

Reviewed on 2024/02/08

Pros

It is easier and more compatible than Apple Pay

Cons

The accessibility needs to be easier on phones

MICHELLE
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Not Bad

Reviewed on 2023/10/31

Pros

Easy to navigate and no issues. No app crashes and support very easy to find.

Cons

Too much extra Information needed when signing up.

Ryan
Overall rating
  • Industry: Environmental Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The most secure payment service

Reviewed on 2024/01/04

Pros

It's much more secure than other payment services. It's competitors save your credit card information to it's cloud servers while Samsung Pay saves it to your phone. This also makes it usable if you don't have service or wifi.

Cons

They removed MST which was one of it's defining features.

Wanita
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keep safe and simple

Reviewed on 2023/07/04

I know all my data and information is safe and in the event that I forget my wallet while out...

I know all my data and information is safe and in the event that I forget my wallet while out shopping, I can just swipe up and pay.

Pros

Everything is safe with samsung pay and it's so simple to use. I prefer it over google wallet....

Cons

There's nothing I don't like about samsung pay

Chelsea
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Android users use Samsung pay!!!

Reviewed on 2024/02/17

Pros

That it is very easy to access on your mobile devices

Cons

Its not as advertised as gpay when it should be

Oussama
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the most popular online payment applications

Reviewed on 2023/11/22

Pros

It is safe for the user's confidential information and easy to use

Cons

Despite this, he does not accept dealing with some zakat and platforms

Marc Andy
Overall rating
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Transfert

Reviewed on 2023/09/07

Pros

I find it really easy to shop online with Samsung pay.

Cons

This software is really unknown to the general public.

Samuel
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Samsung pay user for 2 years

Reviewed on 2023/04/14

I have tons of benefits by using samsung pay. I personally think it is much safer than google pay,...

I have tons of benefits by using samsung pay. I personally think it is much safer than google pay, but samsung phone itself is very valuable when it comes to security, so I should be always aware of it.

Pros

I travelled to South korea often. As Samsung pay user, it is very accessible every store and restaurants as apple pay is very limited even though they just introduce the system in south korea. I really like about paying for tube fare with my phone, and I don't need to worry about losing my wallet.

Cons

One of the critical cons about samsung pay is if you lose your phone, it becomes very complicated problem. And also, If your phone is on low battery, samsung pay is not working. I also had some trouble using samsung pay while travelling other countries where they don't have NFC payment system.

Deidre
Overall rating
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great system

Reviewed on 2023/11/16

Always had a great experience with Samsung pay never a bad one I will continue to use it for as...

Always had a great experience with Samsung pay never a bad one I will continue to use it for as long as I have a Samsung phone

Pros

I love the easy convenience of it and step by step directions of how to add a card or delete a card

Cons

There was nothing that I really disliked about Samsung pay it all pretty self-explanatory and easy to use

Heathere
Overall rating
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Samsung pay is one of the best.

Reviewed on 2022/09/01

I absolutely love Samsung pay. It makes all of my business transactions quick and easy.

I absolutely love Samsung pay. It makes all of my business transactions quick and easy.

Pros

I've been to several stores that didn't accept many forms of payments, but Samsung pay is normally always accepted. And it makes my online shopping so much easier. And I get rewards for using the app.

Cons

I don't have any complaints about this software at all

Cathy
Cathy
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Samsung says - You can't touch this!

Reviewed on 2022/07/15

I'm still in awe with this Contactless payment concept, but I also see that there is still room for...

I'm still in awe with this Contactless payment concept, but I also see that there is still room for improvement, enhancements and advancements among other competitors.

Pros

It's an added perk or bonus should you decide to use it, that is If you are currently using a Samsung gadget. It would only make sense to streamline all your processes and apps to be in sync or synced with all things Samsung. It definitely makes the payment processing much quicker.

Cons

If you're not using a Samsung gadget (ie...cell phone, tablet, etc...) then you probably wouldn't be exposed to or be given the option to use and choose Samsung Pay as your first choice, instead, Google would take that position.

Alternatives Considered

Google Pay

Reasons for Choosing Samsung Pay

I started using Samsung Pay as an alternative and back up wallet in the event a vendor did not accept Google Pay.

Switched From

Google Pay
Melissa
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great payment option!

Reviewed on 2023/09/05

Pros

We love having Samsung Pay as an option for our small business. We use it for our point of sale and haven't had any issues over the past year of using it.

Cons

There is nothing we have found that we don't like about Samsung Pay.

Alternatives Considered

Venmo
Paul
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love it

Reviewed on 2021/06/09

Love it. Easy to set up and use. Love the cash back features and the daily deals offered.

Love it. Easy to set up and use. Love the cash back features and the daily deals offered.

Pros

Deals available nearby, fingerprint authorization, anti theft protection, and the visa checkout

Cons

If you don't have a Samsung phone, you may not be able to utilize Samsung pay.

Benard
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

For Samsung Watch - Pin is a dealbreaker

Reviewed on 2023/05/05

It used to be great, now I don't use it anymore because there's no point. I don't want or need a...

It used to be great, now I don't use it anymore because there's no point. I don't want or need a pin on my watch.

Pros

The great thing about samsung pay is that it's convenient to pay for things when your hands are full at the grocery store and you need to tap and go. It's also great when your phone runs out of battery

Cons

The whole point of having samsung pay on your smart watch is for ease of access. It was great when you had to put in a pin once you open the app on your watch and want to make a payment. It's changed now so that your watch itself needs a pin, which makes it useless. I don't want a pin on my watch to use it as it takes away from its convenience. I just want the pin when I open the samsung pay.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Mobile card wallet

Reviewed on 2023/03/23

Pros

It is simple to use and to work with in an integrated Samsung environment.

Cons

At the beginning I had problems with payments, but these were card issuer issues. But maybe the app could have told me something.

Kesha
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Ease of Use

Reviewed on 2023/08/14

Pros

Very easy to use once you get into it. Always have been nervous about virtual options for payments but this seems to work just great.

Cons

Was dauting to begin but once I had a day with it, it was quite easy.

Klodian
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Virtual bank

Reviewed on 2023/02/28

Generally happy.

Generally happy.

Pros

It has a lot of features. Making your phone a secure way of payment.

Cons

Sometimes it is not accepted everywhere.

Yash
Yash
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of Samsung Pay

Reviewed on 2023/02/24

Pros

It's a very useful application for samsung lovers as for shopping, it provides competitive deals and offers that one can take benefit of, when going to purchase any samsung item.

Cons

The issue with the application happen sometimes while entering the credentials for logging in the user, it sometimes throw an unexpected error.

Tarik
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Samsung Pay Review

Reviewed on 2023/02/01

Pros

I really like this software because it is easy to use. Transaction security is at a high level. Very good application, similar to Apple Wallet for IOS devices.

Cons

However, this application is not the fastest, like other payment methods. But excellent for patient people.

Mark Jill
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

When you have Samsung Pay, you don't need to worry whenever you go Away.

Reviewed on 2023/01/14

Very good software. I don't bring my wallet anymore. haha.

Very good software. I don't bring my wallet anymore. haha.

Pros

Very convenient. If I don't have internet, I can still process payments thru offline payments up to 5 transactions. All my cards are stored and can't be used without authentication.

Cons

Maybe on their next update, they can maximize the offline transactions to more than 5.

Dustin
Dustin
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Samsung Pay

Reviewed on 2021/02/17

Pros

I liked the fact that I could use my Debit or Credit card on my phone and have it as a virtual card. There are times when we as men forget our wallet. This feature to have your card digitialy inserted into your phone is a easer way for paying for products especially when you forget your wallet like myself when i got to checkout at walmart to pay for my items but luckily samsung pay was by my side to help me fix the issue.

Cons

The thing that i liked least about the software is that when the system is down there is little to no help in fixing an issue with your account until they are in the office for working hours. Also i could not withdraw at an atm of my choice if it was not that of the entity then i was denied access to my funds.

Stephanie
Overall rating
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product

Reviewed on 2022/04/24

Pros

This software is easy to use, it actually works more places then apple pay does as well. It functions the same as most tap to pay services and is utilized at many stores.

Cons

There really are no cons to this product, any errors that pop up are usually issues with the store or the phone not the product itself.

marquita
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Love everything Samsung! As big as the brand is you'd the Samsung Pay would be more popular

Reviewed on 2022/04/29

Ill have to give Samsung Pay a hard 6

Ill have to give Samsung Pay a hard 6

Pros

I love the ability to use Samsung Pay because I am a die hard Samsung fan but.... Samsung Pay is just not accepted as widely as the other NFC pay apps. Sometimes I've went into establishments that don't state they accept Samsung Pay and it works but its rare, it's just not everywhere.

Cons

Samsung Pay isn't as popular with most establishments as the the other NFC payments apps are. I'm all for Samsung, but it's just not available. Maybe I'll give it another try in the future.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Best Digital Wallet App

Reviewed on 2021/05/30

Simple payment on any terminal. Its nice to track everything in one place!

Simple payment on any terminal. Its nice to track everything in one place!

Pros

I like being able to pay for things with my phone. Its super simple to use. The key thing that makes me love Samsung Pay vs other digital wallet apps is the addition of MST. I can pay with my phone even though its not a smart terminal because Samsung Pay creates a magnetic pulse that mimics swiping your card.

Cons

I hate that it constantly hangs out at the bottom of the screen. Wish there was a way to make it not be in the way of navigation buttons. Additionally MST was removed from the S21 so its becoming less useful.