ApplicantPRO Reviews
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378 Reviews
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy Applicant Tracking
Reviewed on 2018/10/23
Pros
ApplicantPro is extremely easy to use. Creating a job posting takes no time. The software gives you the ability to create templates that you can use over and over again. It also gives you the ability to create screening questions which you can setup so that if the applicant provides a certain answer they will be labeled as "disqualified" and put them on a different group. The software also allows you to create different type of users which depending on the level you assign them, they will have the ability to just view applicants all the way to create job postings. You also have the ability to text or email applicants during the application process and the system also has templates for you to use such as invitation for interviews or communication about not being selected. The software also gives you the ability to buy the option to use a variety of tests that can be given to your applicants to further help in the process of finding the ideal candidate. Overall, the software has a lot of perks that help the application process.
Cons
The only item that I struggle with is the ability to include numerous disclaimers that need to be approved/agreed by the applicant such as background, credit checks, etc.
Response from ApplicantPRO
Hi, Gabriel! Thank you for taking the time to review our product! We value your feedback. We are happy to hear that we are able to make your hiring easier. We are always looking for more ways to streamline your process. We would love to discuss your concerns. Give us a call at 888.633.9269 or shoot us an email at [email protected] and we can get you taken care of.
Kind Regards, Mindi Barrett - Lead Hiring Consultant
- Industry: Photography
- Company size: 51–200 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flat rate pricing make this a perfect fit for small businesses
Reviewed on 2019/12/12
I'm very happy with my experience. Hiring and getting employment paperwork completed has never been...
I'm very happy with my experience. Hiring and getting employment paperwork completed has never been easier.
Pros
Easily post ads to 100 job boards. No need to post a job in multiple locations and have applications coming in from different sources. Analytics help me understand which sources are working best at finding new employees. With the screening process, I save time not having to weed out unqualified applicants and can spend more time connecting with only the people who match my needs.
Flat rate pricing means as my company grows, I don't get charged more per user. This is the only company I have found that offers this pricing model. Combine a pricing structure that doesn't break the bank with an amazing team that answers all my user questions and it's a winning combination in my book.
Customer service is outstanding. Have a question? ApplicantPro makes it easy to meet with the right person on their team. An easy to use online scheduling system makes it easy to block off the right amount of time you need to learn how to use the software.
Cons
I would like to see features added that make it easy to schedule pre-boarding and onboarding emails and tutorials for new hires.
Once a new hire has accepted a job offer, being able to automate and structure a timeline to send emails with micro-learning articles would be great
Reasons for Choosing ApplicantPRO
Indeed was pay per click and too expensive for the results. Did not like the @indeed emails, because it was hard to communicate with a candidate outside of their system. We experienced a significant amount of applicants who were not qualified, but still drove our monthly hiring expenses up because of the PPC.Switched From
IndeedReasons for Switching to ApplicantPRO
Pricing, good introductory meeting with [SENSITIVE CONTENT HIDDEN]. Ability to have background checks integrated for the same price we were having them manually run. All job boards filtered into one account, so I didn't have to login in to multiple sources.Response from ApplicantPRO
Thank you, Karl for your review of our software. We appreciate your feedback and love to hear the things you enjoy about it like, posting to multiple job boards with one push, analytics for reporting sources, our pricing structure and more!
We appreciate your comments about adding more features to our Onboarding Platform. I am happy to pass them along to our Product Team as future feature consideration.If there is anything we can do to help improve your hiring process, let us know. As always, thanks for using ApplicantPro!
Mindi,
Manager of Support
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Past ApplicantPRO user
Reviewed on 2019/11/21
We feel that it could be an extremely useful tool if the bugs were worked out of it. You get a...
We feel that it could be an extremely useful tool if the bugs were worked out of it. You get a very large hiring pool but a lot of it is not the pool we were looking for.
Pros
The software was very inclusive of a lot of regions to ensure that you are filling in the most amount of information to cover all aspects of the job search and posting that you are doing. It is a well thought out application.
Cons
Even when we set the parameters for a certain type of candidate that we were looking for(specific trade skills, years experience etc), we would get a lot of candidates that did not come close to fitting exactly what we were looking for. It was exhausting and very time consuming having to spend some much time weeding out the people that did not fit what we were looking for. We also reached out to a lot that never got back to us after supposedly showing interest.
Alternatives Considered
LinkedIn JobsReasons for Choosing ApplicantPRO
The other sites were not giving us any qualified or quality candidates.Reasons for Switching to ApplicantPRO
It was a little less expensive at the time and we were trying to save some money as a smaller businessResponse from ApplicantPRO
Hi, Scott! Thank you so much for taking the time to review our software. We're sorry to hear that you did not receive the quality of applicants you were looking for. We do have features that will help with this process and would love to discuss them with you. I would love to have someone reach out to you to go over the new features and improvements.
Thanks again for your feedback and we wish you all the best with your hiring endeavors.
Mindi,
Manager of Support
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I LOVE ApplicantPRO
Reviewed on 2019/09/23
I have really appreciated the support I've had with ApplicantPRO I've met with Caleb and McKenzie...
I have really appreciated the support I've had with ApplicantPRO I've met with Caleb and McKenzie to make sure I was making the best use of the product as well as had other invites and options to demo other aspects of the program. The people at ApplicantPRO really make it a great product.
Pros
The best part of this software is how it does such a great job at combining all aspects of my hiring process. They start by pushing my job listings across multiple job boards and then aggregate all of my applications in one place. I use the same software to communicate with all applicants and then to set appointments. They coordinate everything right into hiring. My favorite part overall is how streamlined it makes my interview scheduling. It syncs with my calendar and allows my candidates to choose a time I am available and that works for them. I've got no more "back and forth" between candidates trying to find times that work for both of us. This feature alone is worth 10x what I pay for the ApplicantPRO service.
Cons
The CONS of this software are also it's greatest strengths. As a true Software as a Service there have been some things that haven't worked exactly as I expected or preferred, BUT they are amazing and open to feedback and adjusting their software for a better user experience. Even as a relatively new user I've seen changes and updates to make my experience better.
Alternatives Considered
Workday HCMReasons for Choosing ApplicantPRO
This system does not have the same functionality that I got with ApplicantPROSwitched From
Workday HCMReasons for Switching to ApplicantPRO
I had reviewed other systems but after demoing ApplicantPRO I knew that this was by far the best option for my hiring needs.Response from ApplicantPRO
Hi, Elliot! Thank you so much for taking the time to review our software! Happy to hear that we can help streamline your hiring process from start to finish.
It is feedback from clients like yourself that we are able to make adjustments that will improve the usability of a product for yourself and others.
If there's anything we can do for your team, please let us know. As always, thank you for choosing ApplicantPro!
-Mindi
Manager of Support
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ApplicantPro - One of My Favorite Teammates
Reviewed on 2019/10/14
This system has changed the way GreenStar runs. Our capacity for growth and change/to evolve...
This system has changed the way GreenStar runs. Our capacity for growth and change/to evolve quickly to better serve our applicants, new and old, has expanded greatly. I have had so much fun in my role as a recruiter and thanks to ApplicantPro I have been able to expand and grow as an individual and flesh out a career path that excites me.
Pros
The ways in which it allows me and my coworkers to quickly and effectively communicate with each other about applicants and who is a good fit where. I really appreciate being able to upload documents and consolidate an applicants information into one place. The software is also incredibly intuitive and responsive to change - it feels as though it is learning from my experience and what areas could be smoother (good work software team!)
Cons
Sometimes I need to opt in to information that I wish was opt out (such as including reference notes). But as I learn the system and where/when I need to click something, it all flows smoothly.
Also, application questions/answers don't transfer when I copy an application to another job, I wish they would travel together!
Response from ApplicantPRO
HI, Zach! Thank for taking the time to review our system. It is exciting to hear that our system has had a big impact on your role as a recruiter and has helped you grow! Thank you for sharing your experience with us.
I will pass along your feedback regarding the questions following an applicant when copying to a new job. If there is anything your team needs to help get them to the next level, please let us know. Thanks for using ApplicantPro!
Mindi,
Manager of Support
- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Stop looking - this is the product your small business needs!
Reviewed on 2019/09/23
It's been wonderful. From meeting the Sales team at a local HR Conference, working with Jandi in...
It's been wonderful. From meeting the Sales team at a local HR Conference, working with Jandi in integration, the other integration partners as well as the actual day to day use, it's been a real joy. Every day I find something else wonderful about this product. The best part of all , is that it's pretty turnkey and completely affordable for my small organization. I just wish I found it sooner!
Pros
I appreciate the support that comes with the product. You can speak with someone by phone, online chat or email. If you ask for feedback on a routine item, your implementation specialist will create a video that other users in your group can use should they have the same question down the line. The "help" feature located within the tool is the most useful one I've come across in my 15 years of working with HRIS tools.
Cons
There isn't anything about the current components of the tool that I don't like. I just wish I was in a position to upgrade my payroll system for integration with ApplicantPro. To be clear - this is not an ApplicantPro set back, but rather an internal struggle within my organization to move forward with technology.
Reasons for Switching to ApplicantPRO
The user interface is much easier, and the product was significantly more affordable.Response from ApplicantPRO
Hi, Kimberly! Thank you so much for your kind words and review of our Product. We pride ourselves in providing great customer service. It makes us happy to hear that we have been able to do this for your company.
We too love Jandi and our Sales Team and believe they do an amazing job! If there is anything we can do for your team, please let us know. Thank you for using ApplicantPro!
-Mindi
Manager of Support
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Product!
Reviewed on 2019/11/13
They provide excellent customer service and are always making great updates!
They provide excellent customer service and are always making great updates!
Pros
Applicant Pro is very easy to use and allows us to keep our recruiting organized for an extremely reasonable cost!
Cons
Overall, I wouldn't say I am unhappy about any aspect of the software, but there are minor improvements that could be made here and there. One example would be better organization of candidates I would like to keep on file for future positions. I wish I could mark them for the job I would hire them for, instead of the job they applied for. There are work-arounds for that though.
Response from ApplicantPRO
Thank you so much for taking the time to review our software, Lindsey! we love that our software helps with the organization of your recruiting process and is affordable at the same time.
We would love to hear any suggestions you have that might help improve the process. If there is anything we can do to help improve your hiring process, let us know. As always, thanks for using ApplicantPro!
Mindi,
Manager of Support
- Industry: Building Materials
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fully customizable software with great functionality
Reviewed on 2019/11/18
We have moved our recruiting process into the 21st century with ApplicantPro. We no longer need to...
We have moved our recruiting process into the 21st century with ApplicantPro. We no longer need to resort to paper methods, and have also been able to interact with out-of-state candidates better since we have now been able to automate the offer letters and background checks.
Pros
The ability to customize this software to our company's unique needs; the built in help topics that walk you through new set ups. Additionally, customer service is top-notch, providing multiple venues to receiving assistance. Finally, the ability to automate many different tasks we've done manually has helped us save time, and focus our attention on the recruiting tasks that have the greatest impact.
Cons
Reporting isn't as robust as I would prefer, but it is not a drawback to the overall functionality of the system.
Response from ApplicantPRO
Rhonda, Thank you so much for taking the time to review our software. We love to hear that your team has been able to automate tasks and save time by using it. We are also happy to hear that the Support your team has received is top-notch!
We would love to hear your thoughts about the reports that we can pass along to our product team for future consideration. You can reach us at [email protected], 888.633.9269 or by chatting in. If there is anything we can do to help improve your hiring process, let us know. As always, thanks for using ApplicantPro!
Mindi,
Manager of Support
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great ATS
Reviewed on 2022/07/11
I wish every company I worked with was as great as ApplicantPro! The systems is very user friendly.
I wish every company I worked with was as great as ApplicantPro! The systems is very user friendly.
Pros
This ATS is every easy to use and the features are all included in the price. Other ATS you are charge per feature, but with ApplicantPro you have a price that includes everything.
Cons
The only minor issue is the tags that you are used for our assessment do not always show.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding HR Product!
Reviewed on 2019/08/30
This makes it so easy to share applications and have multiple users give input. We would be lost...
This makes it so easy to share applications and have multiple users give input. We would be lost without it!
Pros
Very easy to use. So simple for hiring managers to learn and use as well.
Cons
This product seems to have everything we are looking for in an Applicant Tracking System.
Alternatives Considered
PaylocityReasons for Choosing ApplicantPRO
We did not have a good system and knew there had to be something better out there. We thought Applicant Pro was too good to be priced where it was.Reasons for Switching to ApplicantPRO
Features and pricing were what we were looking for and we found them in Applicant Pro. I have recommended them numerous times to HR colleagues. I can't imagine using anything else.Response from ApplicantPRO
Thank you so much for your review, Bryan. It's great to hear that your team enjoys working with ApplicantPro and that it's making everybody's job easier whenever you have to hire.
If there's anything we can do to take your experience to the next level, please let us know.
Have a great day!
- Ariana
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effortless Recruiting
Reviewed on 2020/01/23
The biggest benefit is low cost, high tech recruiting. We remain competitive and tech savvy with...
The biggest benefit is low cost, high tech recruiting. We remain competitive and tech savvy with our competition.
Pros
technical capabilities and ease of use.
Cons
Metrics hard to understand could be simpler
Alternatives Considered
SmartRecruitersReasons for Choosing ApplicantPRO
They stopped offering the web product that was affordable for a smaller company. The offer of a higher priced product that did not meet our needs made us look for a replacement.Switched From
iCIMS Talent CloudReasons for Switching to ApplicantPRO
Better product for less money.Response from ApplicantPRO
Thank you, Debbie, for your review of our software. It is exciting to hear that your company is able to stay competitive with your competition!
We would love to hear what report you are working with so that we can help you understand the metrics. You can reach us at [email protected], 888.633.9269 or by chatting in. If there is anything we can do to help improve your hiring process, let us know. As always, thanks for using ApplicantPro!
Mindi,
Manager of Support
- Industry: Renewables & Environment
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Daily user
Reviewed on 2023/10/24
Pros
This product is easy to use. It's quick to post a job or transfer an applicant.
Cons
Reporting is a little clunky and I wish would offer a more user friendly option to pull data needed.
Response from ApplicantPRO
Thanks for your review, Meredith. We're happy to hear that you're enjoying the service so far and are working hard on improving the reporting features of our system & would love your insight! If you're interested in discussing this further, please email [email protected] with the subject line: Capterra Review so we can chat.
Thanks!
Ariana Groves
Chief Customer Officer
- Industry: Semiconductors
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Good line of defense for our hourly hiring
Reviewed on 2024/01/03
Pros
We were a little apprehensive about engaging Applicant Pro, but the ease of use, instant scores and price made it an easy decision.
Cons
We have to search the results and determine if a failed score was due to incorrect answers or just being timed out by the system.
Response from ApplicantPRO
Thanks for your review, Jim. We're happy to hear that ApplicantPro is exceeding expectations and helping you hire better.
If we can assist with your score review process, please email [email protected] with the subject line: Capterra Review and we'd love to talk further.
Thanks!
Ariana Groves
Chief Customer Officer
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Applicant Tracking System!
Reviewed on 2023/09/20
It makes recruiting much easier and more efficient.
It makes recruiting much easier and more efficient.
Pros
I am the Administrator. It is extremely easy to use. Our Managers feel the same way. Customer Service staff have been excellent whenever I have had to call.
Cons
There is nothing I do not like about ApplicantPro.
Response from ApplicantPRO
Thanks so much for your review, Kathleen! It's great to know your hiring team is enjoying our platform. We appreciate your business!
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great program value
Reviewed on 2023/06/14
Searching for candidates
Searching for candidates
Pros
resumes, candidate profiles, history and contact information
Cons
long application process turns off candidates
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent ATS/Customer Support
Reviewed on 2019/12/16
Very pleased with system functionality, candidate pipelines, and customer support.
Very pleased with system functionality, candidate pipelines, and customer support.
Pros
The product is affordable, yet offers the features and functionality of the bigger name ATS companies. Applicant Pro was designed with the user in mind - the Recruiter. The platform and network of job boards offers little to be desired for the average recruiter. Applicant pro can be optimized to post to your typical posting sites like Facebook, LinkedIn, or Indeed, and also has the functionality to post to other niche job boards that you select or optimize. The system is rich with standardized templates that offer ease of use and convenience when creating new job postings, reports, candidate communications (text or email), or interacting with hiring managers.
Applicant Pro has provided excellent customer service and support. The success manager and client representatives are awesome! The team is upbeat, attentive to our Company's needs, and always willing to offer solutions and think outside of the box. It's nice receiving Business Partner support from all levels, but yet have dedicated Success Managers that can offer guidance on system optimization.
Cons
Applicant Pro would benefit from offering job posting "refresh" capability with vendors like Indeed. I believe the current functionality is limited to vendor restrictions, which may be hindering advancements in the platform. I believe solutions may be in the pipeline, but just reduces the additional posting steps and improves reporting compliance.
Response from ApplicantPRO
Thank you for your awesome review of our software, Rick! We always love to hear when our clients are able to optimize their hiring process by posting to multiple job boards. We are also happy to hear that you have received such great customer service!
I am happy to pass along your feedback regarding refreshing listings on the job boards to our Product Team as we are always looking for new ways to improve our system. If there is anything we can do to help improve your hiring process, let us know. As always, thanks for using ApplicantPro!
Mindi,
Manager of Support
- Industry: Maritime
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ApplicantPRO - A Friendly and Affordable ATS
Reviewed on 2020/07/22
Overall, our experience with ApplicantPRO has definitely been worth the money. They have saved our...
Overall, our experience with ApplicantPRO has definitely been worth the money. They have saved our 1-person HR office a lot of time already and I look forward to learning more about their reporting system and supplemental services. Their CEO's supplemental videos provide bonus learning material and gives you a sense that you're an extended part of their family. We spent a lot of time researching systems before committing and they came out on top because of cost/benefit. They have proven themselves and we are not sorry for the decision made!
Pros
This is our first applicant tracking system so I can't compare it to others but it has helped us in many ways. What I like most is the ease with which to communicate between HR and hiring managers and applicants. It's great to have the option to text (or email) applicants which is something not found in every ATS. Also love the ease of pulling out quick reports , such as for EEOC. The time it has saved our HR dept. has been well worth the cost.
Cons
Integration, like any new software, takes awhile and managers continue to be trained but over the course of a year, we have come a long way thanks to the fact that A-Pro trained us before implementing the system, has helpful on-screen tutorials, and they are easy to connect to when it comes to specific questions.
Response from ApplicantPRO
Hi, Marianne! Thank you so much for your kind review of our software. We love to hear when we can save our HR Managers time especially a team of one! We are happy to hear that you are enjoying the ease of communication between you and your hiring managers and applicants, continued training (Ryan's tutorial), and our reports.
We are always looking for ways to improve our system so don't hesitate to reach out with any questions or suggestions you may have.
We look forward to continuing our professional relationship!
Kindest Regards,
Mindi, Manager of Support
- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
From Paper to Pro (Applicant Pro, that is)
Reviewed on 2019/06/27
When I started in my current role in my current company, there was nothing by way of an automated,...
When I started in my current role in my current company, there was nothing by way of an automated, modern way to apply for a job. Interested applicants would print a PDF, write on it, then figure out how to return it. Applicant Pro has brought my recruiting into the digital age.
The customer service is very responsive, and helpful within their constraints of how the program works.
Pros
* Quickly make an assessment of applicants, and either forward to hiring manager, or archive
* "Canned" responses that are sent based on either, how an applicant answers screening questions, or the label I attach to the application.
* The integration with the sister screening company, Pro Screening, makes ordering and managing background checks a breeze.
Cons
* Relatively steep learning curve on how to post a new job - too many pages and panels and screens and buttons and levers ... the whole posting process needs to be streamlined.
* The process of setting up other users/managers in the system is not straightforward - too many places to go and too many things to do. It should be much simpler to get a manager access to the applications.
Response from ApplicantPRO
Bradley, Thank you for taking the time to review our system. We are happy that we could bring your recruiting into the digital age!
I happy to pass along your feedback to our Product Department for future consideration.
If there is anything else we can do for you, please be sure to let us know.
Thanks for choosing ApplicantPro as your ATS provider!
Mindi, Manager of Support
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ApplicantPRO Rocks!
Reviewed on 2019/06/18
HR has seen an increase in productivity and efficiency because this software is more than just an...
HR has seen an increase in productivity and efficiency because this software is more than just an applicant tracking system. It allows us to store our employment letters/documents, assessment/interview results, and background results/documents all in one place! It's a one-stop shop for recruitment & onboarding! I've done the research, and no other company offers so much for such an incredible cost!!
Pros
ApplicantPRO is so user-friendly and keeps applicant information in an organized manner on one screen. Having immediate access to customer service is a big plus! The e-Forms and Inbox Template features have been an enormous help in streamlining our recruitment process. We also love that we can text applicants!
Cons
I am unable to attach a file to the Messages email in the application. I have to send a separate email, attach the document, then copy/paste the verbiage into the Notes section of the application. Also, we are in different time zones. It would be helpful to have someone in their customer service department remain available to help until 5:00pm, PST.
Response from ApplicantPRO
Thank you so much for your review, Trinidad. We're always happy to hear that you're loving all the amazing features that our company provides and that your team is more efficient and productive - that's definitely something to celebrate!
Also, we appreciate your feedback on where we can improve. I'll be sure to pass this info along!
As always, thank you for choosing ApplicantPro!
- Ariana, Director of Client Services
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bargain Product
Reviewed on 2018/06/13
Great affordable ATS for smaller companies.
Great affordable ATS for smaller companies.
Pros
This is a great product for a small budget.
-Post to job boards in one click
-Customize what access you want your hiring managers to have
-Easy to use for all user levels
-Update status, send bulk emails very easily
-Everything is customizable
-Customer Service is excellent from implementation on
-Simple system without all the bells and whistles a small business doesn't need
Cons
None for me. For a larger company with a lot of openings it may not be enough. For anyone that hires only a few positions at a time it is great.
Response from ApplicantPRO
Thank you for taking the time to review ApplicantPro! I'm glad to hear that the ability to post to multiple job boards with just one click is making your hiring process easier. Allowing different access levels for your team is great! We understand that not all users need access to everything we have to offer. Our system has many customizable options that allow us to meet the hiring needs of companies of all sizes. I would love to speak with you about additional options we have available as your company grows!
Thanks again!
Jandi Dean, Lead Hiring Consultant
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great value and robust ATS
Reviewed on 2017/10/17
Pros
Applicant Pro has been a great applicant tracking system (ATS) for us. It is user friendly and simple for hiring managers to go in and quickly review resumes, and it provides plenty of robust tools for our recruiting team to find the right talent. Tools such as texting candidates and built-in solutions for facilitating background tests has made thing easier for both our recruiting team and the candidates themselves.
Cons
It doesn't offer seamless onboarding integration with our HRIS (Paycom), but that hasn't proved to be a big obstacle.
Response from ApplicantPRO
Thank you for your feedback! We have recently released an extension to assist you with migrating information from ApplicantPro to your HRIS! Please contact a member of our support team. They would be happy to demonstrate this feature and get you started. Happy Hiring!
- Industry: Airlines/Aviation
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Amazing ATS and Support
Reviewed on 2019/03/08
Pros
I like that the support can be customized to fit my needs. They have a team dedicated to not only post open jobs at our company but they also have a team that will write the job ads for us to increase the number of qualified applicants.
Cons
They sacrifice looks for simplicity which is okay for me I guess.
Response from ApplicantPRO
Hi, Ryan!
Thank you for taking the time to review our product. Our Support Teams are dedicated to helping our clients with their job posting needs, including rewriting job ads to increase the number of applicants that apply for their positions.
Feel free to reach out with any feedback or suggestions you may have that might improve your hiring process.
Give us a call at 888.633.9269 or shoot us an email at [email protected] and we can get you taken care of.
Kind Regards,
Mindi Barrett - Lead Client Support Rep
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
One of the best ATS (applicant tracking system) available
Reviewed on 2021/02/26
I consider ApplicantPRO a great option to keep track of job openings and applicants.
I consider ApplicantPRO a great option to keep track of job openings and applicants.
Pros
ApplicantPRO has a nice easy to use dashboard for job applications, making it easier to manage the records. It also allows data export to spreadsheet format.
Cons
The user interface could be nicer, mainly for the customers. When a company has a job posting, using the pages that ApplicantPRO makes available, they don't look cool neither on desktop or mobile.
Response from ApplicantPRO
Thank you so much for your review. We're happy to hear that you're enjoying your experience with ApplicantPro, and appreciate your feedback regarding our mobile visibility.
User feedback is essential for our success, and we'd love to hear more about what you'd like to see when using ApplicantPro on a mobile device.
If you could send any additional details to [email protected], we can send that to our Product team for review and consideration as we work to create a mobile experience that our clients will love!
As always, we're here to answer any additional questions you might have. Thank you for choosing ApplicantPro to help you hire better!
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamline Application
Reviewed on 2016/08/16
Before using ApplicantPro, our business was using solely paper applications. Not only was this a...
Before using ApplicantPro, our business was using solely paper applications. Not only was this a complete waste of paper, but our applicants had to come all the way out to our office to apply. After using ApplicantPro, we have streamlined our application process. It is now very easy to apply for a job with us, allowing for a larger volume of applications resulting in a bigger pool for us tho choose from. We are extremely happy with ApplicationPro and would recommend it to anyone wanting to veer away from a standard paper application.
Response from ApplicantPRO
Thank you so much for the review. It means so much to us! I am also so happy to hear that moving to ApplicantPro from a paper based process has been so positive for you. Please let me know if there is anything that you need going forward. --Heidi
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Applicant Tracking System.
Reviewed on 2019/07/03
Our experience with Applicant pro has been very positive. Their customer service and training has...
Our experience with Applicant pro has been very positive. Their customer service and training has been fantastic. They respond to inquiries in a timely manner.
Pros
Applicant Pro is very easy to navigate for HR and Managers that utilize the system. It is easy to customize communication you send to a candidates, application status and notes. The dashboard and reporting functions make it easy to pull reports and data for management and board reports. The customer service is fantastic.
Cons
The only con is that you can't delete old jobs or job templates, but only archive them. I don't believe you are able attach documents to e-mails sent out, which can require you to send a separate e-mail.
Response from ApplicantPRO
Thank you so much for your review, Megan! We're happy to hear that you're loving our reporting and in-system communication.
Also, thank you for your feedback on the ability to send attachments. We'll pass that along.
As always, thank you for choosing ApplicantPro!
-Ariana, Director of Client Services