AutoManager

4.9 (225)
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Driving Dealer Solutions

Overall rating

4.9 /5
(225)
Value for Money
4.9/5
Features
4.9/5
Ease of Use
4.9/5
Customer Support
4.8/5

97%
recommended this app
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225 Reviews

Henry
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I'll never have any other DMS!

Reviewed on 2024/09/23

They are wonderfull!! I've been with them since 2008. They have always been able to address my...

They are wonderfull!! I've been with them since 2008. They have always been able to address my needs and ideas and adapt programs (or features) to make everything work like it was custom made just for me.

Pros

They always are introducing great new features and the support team is fast and thorough. My account rep, [sensitive content hidden], isn't just a "sales person", talking to him is like talking to one of my fraternity brothers. And he always gets me "hooked up" with exactly the right person to hear and understand my questions or needs.

Cons

I'm an early riser on the east coast and AutoManager is based on the west coast. Sometimes I have to wait a few hours if I need help, but then again they always call early (for them) as soon as they check their messages. And they are definitely worth the wait.

Reza
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

form questins

Reviewed on 2024/11/05

Pros

Desk manager program is easy to use friendly
[sensitive content hidden] was helpful and knowledgeable and Bill account manager as well

Cons

Nothing.

Zi
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Lots of glitches; problems with printing forms all the time. you must call them to update

Reviewed on 2017/12/05

only the printing forms and loading inventory to other sites from them.

only the printing forms and loading inventory to other sites from them.

Pros

Easy to use, sorts inventory well. going back to do reports or print history of inventory is good. Keeps a good record.

Cons

Printing is off quite often. Have to pay for updates often, anytime you need anything they want money to help you. Also cannot look up any info from another computer unless you pay to have it installed there also. Not convenient.

Response from AutoManager

We hear you and welcome your feedback. Please give us the opportunity to see how we can make this better. We offer a huge assortment of forms from plain paper to ePay forms. We know how difficult a dot-matrix printer can be. All our staff are onsite and are working diligently and with urgency to make our customer's experience a good one.

Jason
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

tech support

Reviewed on 2024/12/04

Pros

[sensitive content hidden] was very helpful and provided nice training on Web manager program

Cons

Nothing yet no issues at this time........

FRANCISCO
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Technical support

Reviewed on 2024/11/11

Pros

Deskmanager is very easy to use
Mike was helpful with tax and deskmanager related questions

Cons

Nothing. do not have any issues at this time

Mark
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ePay Form in desk manager

Reviewed on 2024/10/24

Pros

Deskmanager is a very friendly program and it is very easy to use
[sensitive content hidden] was helpful

Cons

Nothing yet no issues so far.

Ralph
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

desk manager setup

Reviewed on 2024/10/16

Pros

Mike was very helpful with deskmanager setup
Software is very easy to use and friendly

Cons

not much I can say about it for now.......

Kirsten
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

workstation setting up

Reviewed on 2024/11/26

Pros

Deskmanager program is easy to use and it is friendly
[sensitive content hidden] was helpful

Cons

Nothing at all . no issue so far

victor
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

technical support

Reviewed on 2024/11/15

Pros

Deskmnager is a friendly nd easy to use and customer service is great
Mike was very helpful ad quick

Cons

nothing yet.

Christopher
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ebay posting

Reviewed on 2024/10/18

Pros

web manager program is very easy to use
[sensitive content hidden] was extremely helpful and very knowledgeable and very polite

Cons

nothing yet so far so good

Adolfo
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

setting up the deskmanager

Reviewed on 2024/10/08

Pros

[sensitive content hidden] was very helpful with setting up new main server for deskmanager

Cons

no much for now no issues i think of available

Saqib
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding Service by [sensitive content hidden]!

Reviewed on 2024/09/24

Pros

Customer service, Sales and Cost effectiveness. [sensitive content hidden] both have outstanding skills and service centered.

Cons

Nothing at the moment. We will add if we have any challenges in the future.

Merlyn
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

OFFICE MANAGER

Reviewed on 2024/10/02

exceptional when dealing with [sensitive content hidden] and the customer service guys always come...

exceptional when dealing with [sensitive content hidden] and the customer service guys always come through

Pros

The customer service response and the overall quality of service most importantly [sensitive content hidden] has been taking care of my account for 11 years and I love calling in and getting a friendly voice on the other end [sensitive content hidden] has taking calls from me for 11 years they feel like friends, but I never met them

Cons

the least part is when I need an immediate response and have to get a ticket

Sheri
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AutoManager is easy to use

Reviewed on 2024/08/19

We have used it for many years and still love it. Recommend it to everyone in the business.

We have used it for many years and still love it. Recommend it to everyone in the business.

Pros

So easy to use and self explanatory. You will love it.

Cons

Nothing to complain about at all. The system is easy to use.

Joey
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Okidata printing

Reviewed on 2024/09/16

Pros

[sensitive content hidden] was excellent! He was great to work with and super efficient!

Cons

There's nothing that I can say I dislike

Cliff
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Epson Printer setup

Reviewed on 2024/10/17

Pros

Very responsive support team. [sensitive content hidden] is very knowledgeable

Cons

I can't think of anything

Rocco
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Workstations setup

Reviewed on 2024/11/21

Pros

Easy of use and friendly
Mike was extremally helpful

Cons

Not much. program is working fine ...........

DIANA
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TECHNICAL SUPPORT

Reviewed on 2024/10/14

Pros

STAFF ARE SUPER FRIENDLY AND HELPFUL. [sensitive content hidden] IS GREAT !!!

Cons

NOTHING BAD

Rey
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Deskmanager online training

Reviewed on 2024/07/29

[sensitive content hidden] is very helpful and it is very easy to understand [sensitive content...

[sensitive content hidden] is very helpful and it is very easy to understand [sensitive content hidden]

Pros

DeskManager online is a very friendly program and it is not expensive and it is a very easy to use

Cons

mothing about DeskManager online only positive

Christian
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

website edit

Reviewed on 2024/11/27

Pros

[sensitive content hidden] was helpful. deskmanger and easy Friedly program,

Cons

Nothing.

Armin
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GREAT SERVICE AND SUPPORT

Reviewed on 2024/08/03

Mike has been always helpful and knowledgable

Mike has been always helpful and knowledgable

Pros

Easy program, user friendly. We have been using it for over a decade

Cons

- Limited Migration Tools, Limited some of the utility

Mike
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

technical support

Reviewed on 2024/10/10

Pros

[sensitive content hidden] was very helpful with setting up posting to craigslist in Web manager program

Cons

not much at this time

Jordan
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Technical support

Reviewed on 2024/07/31

Pros

Automanager and deskmanager are easy to use and is inexpensive.

Cons

Deskmanager does not have compatibility with some of the other programs we use so we will have to manually input data multiple times.

Philip
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webmanager Support

Reviewed on 2024/10/09

[sensitive content hidden] does a great job helping me with any issues or questions I have.

[sensitive content hidden] does a great job helping me with any issues or questions I have.

Pros

Easy to use, Intuitive, versatile

Cons

Cost

parviz
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

support for quickbooks

Reviewed on 2024/07/26

Pros

Deskmanger product is friendly and easy to use
[sensitive content hidden] was helpful thank you

Cons

Deskmanger product is friendly and easy to use