AutoManager Reviews

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225 Reviews
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I'll never have any other DMS!
Reviewed on 2024/09/23
They are wonderfull!! I've been with them since 2008. They have always been able to address my...
They are wonderfull!! I've been with them since 2008. They have always been able to address my needs and ideas and adapt programs (or features) to make everything work like it was custom made just for me.
Pros
They always are introducing great new features and the support team is fast and thorough. My account rep, [sensitive content hidden], isn't just a "sales person", talking to him is like talking to one of my fraternity brothers. And he always gets me "hooked up" with exactly the right person to hear and understand my questions or needs.
Cons
I'm an early riser on the east coast and AutoManager is based on the west coast. Sometimes I have to wait a few hours if I need help, but then again they always call early (for them) as soon as they check their messages. And they are definitely worth the wait.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
form questins
Reviewed on 2024/11/05
Pros
Desk manager program is easy to use friendly
[sensitive content hidden] was helpful and knowledgeable and Bill account manager as well
Cons
Nothing.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Lots of glitches; problems with printing forms all the time. you must call them to update
Reviewed on 2017/12/05
only the printing forms and loading inventory to other sites from them.
only the printing forms and loading inventory to other sites from them.
Pros
Easy to use, sorts inventory well. going back to do reports or print history of inventory is good. Keeps a good record.
Cons
Printing is off quite often. Have to pay for updates often, anytime you need anything they want money to help you. Also cannot look up any info from another computer unless you pay to have it installed there also. Not convenient.
Response from AutoManager
We hear you and welcome your feedback. Please give us the opportunity to see how we can make this better. We offer a huge assortment of forms from plain paper to ePay forms. We know how difficult a dot-matrix printer can be. All our staff are onsite and are working diligently and with urgency to make our customer's experience a good one.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
tech support
Reviewed on 2024/12/04
Pros
[sensitive content hidden] was very helpful and provided nice training on Web manager program
Cons
Nothing yet no issues at this time........
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Technical support
Reviewed on 2024/11/11
Pros
Deskmanager is very easy to use
Mike was helpful with tax and deskmanager related questions
Cons
Nothing. do not have any issues at this time
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ePay Form in desk manager
Reviewed on 2024/10/24
Pros
Deskmanager is a very friendly program and it is very easy to use
[sensitive content hidden] was helpful
Cons
Nothing yet no issues so far.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
desk manager setup
Reviewed on 2024/10/16
Pros
Mike was very helpful with deskmanager setup
Software is very easy to use and friendly
Cons
not much I can say about it for now.......
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
workstation setting up
Reviewed on 2024/11/26
Pros
Deskmanager program is easy to use and it is friendly
[sensitive content hidden] was helpful
Cons
Nothing at all . no issue so far
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
technical support
Reviewed on 2024/11/15
Pros
Deskmnager is a friendly nd easy to use and customer service is great
Mike was very helpful ad quick
Cons
nothing yet.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ebay posting
Reviewed on 2024/10/18
Pros
web manager program is very easy to use
[sensitive content hidden] was extremely helpful and very knowledgeable and very polite
Cons
nothing yet so far so good
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
setting up the deskmanager
Reviewed on 2024/10/08
Pros
[sensitive content hidden] was very helpful with setting up new main server for deskmanager
Cons
no much for now no issues i think of available
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding Service by [sensitive content hidden]!
Reviewed on 2024/09/24
Pros
Customer service, Sales and Cost effectiveness. [sensitive content hidden] both have outstanding skills and service centered.
Cons
Nothing at the moment. We will add if we have any challenges in the future.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OFFICE MANAGER
Reviewed on 2024/10/02
exceptional when dealing with [sensitive content hidden] and the customer service guys always come...
exceptional when dealing with [sensitive content hidden] and the customer service guys always come through
Pros
The customer service response and the overall quality of service most importantly [sensitive content hidden] has been taking care of my account for 11 years and I love calling in and getting a friendly voice on the other end [sensitive content hidden] has taking calls from me for 11 years they feel like friends, but I never met them
Cons
the least part is when I need an immediate response and have to get a ticket
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AutoManager is easy to use
Reviewed on 2024/08/19
We have used it for many years and still love it. Recommend it to everyone in the business.
We have used it for many years and still love it. Recommend it to everyone in the business.
Pros
So easy to use and self explanatory. You will love it.
Cons
Nothing to complain about at all. The system is easy to use.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Okidata printing
Reviewed on 2024/09/16
Pros
[sensitive content hidden] was excellent! He was great to work with and super efficient!
Cons
There's nothing that I can say I dislike
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Epson Printer setup
Reviewed on 2024/10/17
Pros
Very responsive support team. [sensitive content hidden] is very knowledgeable
Cons
I can't think of anything
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Workstations setup
Reviewed on 2024/11/21
Pros
Easy of use and friendly
Mike was extremally helpful
Cons
Not much. program is working fine ...........
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TECHNICAL SUPPORT
Reviewed on 2024/10/14
Pros
STAFF ARE SUPER FRIENDLY AND HELPFUL. [sensitive content hidden] IS GREAT !!!
Cons
NOTHING BAD
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Deskmanager online training
Reviewed on 2024/07/29
[sensitive content hidden] is very helpful and it is very easy to understand [sensitive content...
[sensitive content hidden] is very helpful and it is very easy to understand [sensitive content hidden]
Pros
DeskManager online is a very friendly program and it is not expensive and it is a very easy to use
Cons
mothing about DeskManager online only positive
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
website edit
Reviewed on 2024/11/27
Pros
[sensitive content hidden] was helpful. deskmanger and easy Friedly program,
Cons
Nothing.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GREAT SERVICE AND SUPPORT
Reviewed on 2024/08/03
Mike has been always helpful and knowledgable
Mike has been always helpful and knowledgable
Pros
Easy program, user friendly. We have been using it for over a decade
Cons
- Limited Migration Tools, Limited some of the utility
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
technical support
Reviewed on 2024/10/10
Pros
[sensitive content hidden] was very helpful with setting up posting to craigslist in Web manager program
Cons
not much at this time
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Technical support
Reviewed on 2024/07/31
Pros
Automanager and deskmanager are easy to use and is inexpensive.
Cons
Deskmanager does not have compatibility with some of the other programs we use so we will have to manually input data multiple times.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webmanager Support
Reviewed on 2024/10/09
[sensitive content hidden] does a great job helping me with any issues or questions I have.
[sensitive content hidden] does a great job helping me with any issues or questions I have.
Pros
Easy to use, Intuitive, versatile
Cons
Cost
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
support for quickbooks
Reviewed on 2024/07/26
Pros
Deskmanger product is friendly and easy to use
[sensitive content hidden] was helpful thank you
Cons
Deskmanger product is friendly and easy to use