Level Access Platform Reviews
Level Access Platform
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12 Reviews
- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Essential Accessibility software use.
Reviewed on 2022/07/25
Pros
The overall view of the portfolio, the assistance from helpdesk, the detail of error description
Cons
At first the UX is a bit confusing, but with the assistance of support it is a good product to work with.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Home Hardware EA review
Reviewed on 2022/07/13
The one-on-one contact with our rep has been fantastic. Any time we have an issue, the 'help'...
The one-on-one contact with our rep has been fantastic. Any time we have an issue, the 'help' option is very quick to respond. If we had someone assigned exclusively to keeping our site accessible and up to date, it would be so much easier. Since we aren't constantly monitoring, it would be nice to get an update on concerns for our site with any recommendations for resolution.
Pros
The information is easy to access and easy to sort/filter. Our rep is very helpful and supportive.
Cons
There are so many options that new users often find it hard to navigate. We aren't on the site nearly as often as we should, so I am finding that I am getting requests for help when other users are running scans and looking to resolve issues.
- Industry: Electrical/Electronic Manufacturing
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Accessibility for Everyone
Reviewed on 2022/07/18
Pros
The Jira integration is a blessing we had to replicate the issues in two systems earlier and this 3rd party integration saved us lot of hours and confusion. The reporting and health score on the dashboard really helps for reporting.
Cons
The ability to filter the critical filter defects which impact the overall score of the website.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
eSSENTIAL Accessibility - Review
Reviewed on 2022/07/13
The employees are super helpful and always open to assisting in our ensuring that we are accessible.
The employees are super helpful and always open to assisting in our ensuring that we are accessible.
Pros
As a developer for a user facing web application, we are constantly making upgrades to the front end to enhance the user experience. By having access to to tools provided by eA we are able to maintain our compliance to ensure we are accessible to all our users.
Cons
The ability to re-run previous scans that have authentication it would be helpful. Require having to create a new scan each time when accessing the site using credentials. This makes keeping tracking of progress a bit more manual.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Helpful tool for compliance and website accessibility
Reviewed on 2022/07/08
Have had a great experience with the account team and their customer support is excellent.
Have had a great experience with the account team and their customer support is excellent.
Pros
Automated scans are very helpful. The tool finds all of the issues and provides information on how to remediate them. Intuitive user interface.
Cons
Some differences between what this tool finds vs other tools which can sometimes cause difficulties.
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My review
Reviewed on 2022/07/13
It's been a solid experience, it's the best software out there and service for managing a website's...
It's been a solid experience, it's the best software out there and service for managing a website's ADA compliance
Pros
I like the dashboard, the automatic scans, and the manual testing. Having all of the tasks that the website developer needs to implement and complete to bring the site up to compliance is very helpful.
Cons
It's less about the software itself are more about the process of confirming implementation of recommendations. I think at this price point it could be included in the package that the company automatically reviews outstanding items instead of needing to manually submit for reviews.
- Industry: Consumer Electronics
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great team / company / offerings
Reviewed on 2022/07/08
The team is great, always ready and willing to help with questions.
The team is great, always ready and willing to help with questions.
Pros
The platform has great tools and functionality and it's always getting updated with new things !!
Cons
Although perhaps more of a technology limitation perhaps... it would be great if it allowed for scanning of a site / page that uses overlays within the page rather than only providing URL based page scans
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
eSSENTIAL Accessibility is functional
Reviewed on 2022/09/07
Pros
eSSENTIAL Accessibility works in a great way and it is one of the most cost-effective solution in the market.
Cons
Our experience with eSSENTIAL Accessibility is quite perfect so far. Nothing to write here as negative.
- Industry: Retail
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Compliant and easy to use platform
Reviewed on 2022/07/18
Pros
The team is very helpful and responses promptly.
Cons
I didn't feel there is any cons for any part of this.
- Industry: Management Consulting
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Complete Thorough Audit
Reviewed on 2022/07/19
We have had a great experience with them understanding where we can be more accessible and even...
We have had a great experience with them understanding where we can be more accessible and even learning from their training platform for future builds.
Pros
I liked the detail in which the audit was completed. It gave clear direction, screenshots and priority, so we knew where to focus first.
Cons
The price for what we needed was expensive. Also, adding a second or third site was exponentially more money instead of incremental increases.
- Industry: Consumer Electronics
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
eA Review from Consumer Electronics Website
Reviewed on 2022/07/18
Pros
The handholding that came with the audit to kick off our relationship.
Cons
There was nothing that I felt that I did not like. No cons at all.
- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Review
Reviewed on 2022/07/08
Pros
The best feature is the ability to run an automated scan
Cons
Sometimes it feels like the main dashboard has too much going on, I get lost
