Modus Reviews

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31 Reviews

- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A powerful tool for connecting sales collateral and tools to the teams that need them
Reviewed on 2018/08/06
We've been solving the problem of "where do I find that" which wasted many hours of our company's...
We've been solving the problem of "where do I find that" which wasted many hours of our company's knowledge centers who had created documentation of their useful knowledge but were still being contacted many times daily to answer that simple question: How do I find (this) in order to answer (that question).
With Modus's organization databases, asset management tools and tags, search-ability, and full indexing of .pdf documents' internal wording, a simple search now returns our field teams all the resources they need for the questions posed to them.
Pros
I love that Modus software has flexibility in how the assets of your organization can be shared with others, helping to better control your IP if, like us, you work in a highly competitive field. You can send prospects a packet of information but then limit their ability to keep or share that with someone you don't want involved in the conversation.
Cons
Its ability to organize the assets into heirarchies and shared families of information is incredibly complex and has a lot of options - perhaps too many for me! Probably a good problem to have.

- Industry: Biotechnology
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One of the First Users of the AppDataRoom
Reviewed on 2018/08/06
Everyone in sales and marketing always has the latest materials available for their review, or to...
Everyone in sales and marketing always has the latest materials available for their review, or to share with others. We have dramatically reduced our need for printed materials, which helps to offset the cost of the product.
Pros
From a user perspective: It has a very simple and intuitive interface for users. Content is easy to share with people outside of your organization. That fact that it is downloaded and sync'd locally means that you are not reliant on a good Internet connection when presenting content. From an Administrator perspective, it makes it very simple to ensure that all employees are accessing the most current version of the content. It's also easy to see who is using the product and who may need a little "nudge".
Cons
We use Modus with iPads, and iPads don't always render some Microsoft files very nicely. We usually convert PPT files > PDF files. But then when it comes to finding and updating the master PPT file, we struggle to locate it.
- Industry: Biotechnology
- Company size: 1,001–5,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Appdataroom
Reviewed on 2018/07/31
We have worked directly with Modus to test out new feature and capabilities of their Appdataroom...
We have worked directly with Modus to test out new feature and capabilities of their Appdataroom platform. We have found they are receptive to our requirements and quite responsive.
Pros
From an IT perspective, there is enough feature and capability here to quickly deploy content and collateral across multiple devices with some being abroad.
Admin panel is intuitive and easy to use.
Cons
Because the platform is easy to use, there is not a lot of customization available for content management. Everything is done through the web interface and would be ideal to have some sort of support for mass upload/updates. Their product roadmap does need a bit of work and modernization to bring it up the featureset compared to other competing platforms.

- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Our Sales Enablement tool
Reviewed on 2018/07/31
We needed a single source to gather all our field marketing content so that our sales people can be...
We needed a single source to gather all our field marketing content so that our sales people can be autonomous and don't have to rely on us to get prepared for their business meetings. Modus Communicate allowed us to do just that.
Pros
As an admin, Modus Communicate is quite easy to customize, organize and upload all our marketing content in one place. We have marketing content in many languages, and I like the way Communicate handles the languages in a transparent manner for the end-user.
Our end-users (mainly sales people) use Communicate across various devices (smartphones, tablets and desktop). Finally, Communicate integrates with our existing systems such as Salesforce and HubSpot.
Cons
There's not much, but if I would have to give two improvements: the tracking could be improved, e.g. tracking more precisely the document views on the recipient side, rather than a simple 'open' tracking. The mobile apps would deserve a design refresh, although they work well (feature-wise).
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Modus: Convenient for Salespeople on the go
Reviewed on 2018/08/03
Pros
It is easy to learn and use especially for business people on the go, when there are documents that have recurring updates. Our employees can be assured they are retrieving and sharing the most current materials.
Cons
Overall security and salesforce integration has not been satisfactory for us. Additionally, thumbnails aren't always automatically generated which makes adding new documents a bit more time-consuming than when the auto-generated thumbnails are populated.
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great media manager software
Reviewed on 2018/08/01
Overall, Modus has been extremely helpful in enabling me to solve my business problem with their...
Overall, Modus has been extremely helpful in enabling me to solve my business problem with their software platform.
Pros
The thing I like most about Modus' App Data Room is the ability to manage and deploy media from their cloud-based system to my devices.
Cons
There are some improvements to the media manager app that would be useful. Such as the ability to setup and manage kiosk configurations from the web. Additionally, the file management features are a little clumsy and don't support a "drag-and-drop" that I would expect/want.

- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New User
Reviewed on 2018/07/31
I am a new customer, and have been extremely pleased with it so far. It is easy to use and track...
I am a new customer, and have been extremely pleased with it so far. It is easy to use and track what is being used and what is not.
Pros
This is exactly what my new sales team needed. Any easy, consolidated way to access only the best, latest and greatest marketing material. It allows for perfect version control, and allows the marketing team to control the latest key messages.
The sales team still has flexibility in showing what they need to show.
Cons
My sales team is not great with technology, like anything, sometimes our more experienced sales guys are slow to adapt.
It is important for the Marketing team to have a unified message and force adaption to this great service.
Sometimes our marketing team will send stuff to guys outside of the app, thus defeating the purpose.
- Industry: Consumer Goods
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Feedback
Reviewed on 2018/07/31
Overall, everything has been excellent.
Overall, everything has been excellent.
Pros
The software is easy to use. Our team members can easily locate documents to send to our customers.
Cons
When I load new documents, I have to double check the locations to ensure I am following the method I loaded similar documents. It would be nice to have a default for certain types of documents.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great idea but lots of troubleshooting
Reviewed on 2018/07/31
Pros
It's great that it can integrate into Salesforce and helps reduce manual entry by support staff. Helps with automation.
Cons
There was a lot of troubleshooting involved. If your Salesforce instance is not where it should be or completely organized, you will probably run into issues.

- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Modus Works
Reviewed on 2018/08/03
Overall, good experience. Just not the best fit for our company and what we were trying to...
Overall, good experience. Just not the best fit for our company and what we were trying to accomplish. It is a good product though, I'm sure other businesses will benefit from it.
Pros
I like that it can bring our tradeshow leads straight from the badge scan into Salesforce. I also thought they had great customer service. Rep helped us a ton.
Cons
It never seemed to work exactly how we wanted it to the day of the show. Something always came up that made more work for us. The idea behind purchasing it was to save us time, but unfortunatley we always had to spend a lot of time troubleshooting what went wrong. We were never able to get it just right.
- Industry: Industrial Automation
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Modus Review
Reviewed on 2018/07/31
The Modus team has been very easy and enjoyable to work with. They are friendly and willing to...
The Modus team has been very easy and enjoyable to work with. They are friendly and willing to help you achieve your goals. If you want a capability that the app doesn't currently offer, they will figure out a way to make it possible.
Pros
I like that this software provides a comprehensive knowledge base to our sales people while they are out in the field. They can easily pull up a piece of content by searching for it or finding it in the app and send it in a follow up email to their customer. The email will automatically send when they are back on wifi and they receive an email verification back when their customer has opened the attached link. It is very useful that the app doesn't need wifi to run so sales people can use it while they are actually out on sales calls. It eliminates the need to carry around bulky catalogs or rely on an internet connection to view information.
Cons
There are only minor things I would alter about this software. I would change where if you viewed a piece of content and then went back to the previous page, you would be in the same spot on the page. Currently, it sends you to the top of the page you are on. Also the search function shows you pieces of content more than once in your search results if it is located in more than one spot in the app.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool!
Reviewed on 2018/07/31
Pros
Field teams loves it! It really is a one stop shop!
Cons
Need a link to salesforce, could be on our side. But if we could like to CRM it would be out of this world
Response from Bigtincan
Hi Tony, we actually do integrate with SFDC. I would love to connect you with our Customer Success team to help you get this set up. Feel free to email me back directly or reach out to our team at [email protected].
- Industry: Food & Beverages
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Modus Review
Reviewed on 2018/08/07
As a first time user, I felt Modus was good to work with and user friendly.
As a first time user, I felt Modus was good to work with and user friendly.
Pros
Easy to navigate through the app
The ability to edit content
Cons
If you need to create identicle folders within sub-folders is very time consuming. It would be better if there was a function to select multiple sub-folders rather than copy and paste the folders.
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exactly what we needed for our outside sales reps
Reviewed on 2018/07/31
I'm definitely more from the administration side so my review reflects the ease of using it from my...
I'm definitely more from the administration side so my review reflects the ease of using it from my end. But our sales reps love having the content available while out at a conference or meeting potential customers.
Pros
It's easy to categorize our media library. It's easy to update. I love being able to have one piece of media available in multiple places without duplication.
Cons
I don't really have anything bad to say about it. I know our team under-utilizes some of the functions.
- Industry: Machinery
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good Tool
Reviewed on 2018/07/31
We share content across our Sales team and Channel partners. He have some heavy users which says...
We share content across our Sales team and Channel partners. He have some heavy users which says some see real value in helping build productive relationships that drive revenues.
Pros
Easy to use and makes it easy for our Sales team to share relevant content all from one spot.
Cons
It does take some dedication so it does not become a junk drawer of content.
- Industry: Industrial Automation
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Effective in use
Reviewed on 2018/08/03
Pros
allowed for ease of navigation from tab to folders
Cons
nothing at this time- platform and layout works well
- Industry: Higher Education
- Company size: 201–500 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Lead Nurturing Strategies
Reviewed on 2016/12/07
App Data integrates very easily with our CRM and allows us to see the best content we have--in...
App Data integrates very easily with our CRM and allows us to see the best content we have--in other words, how our audience is reacting to our content. It is nice to use in order to view engagement and use the information to increase the effectiveness of our content and our campaign strategies.
Pros
This software takes the guessing out of how your content is interacting with your audience and vice versa.
Cons
There are a lot of options--I like that, but sometimes it can be confusing if you don't have a specific plan of action.
Response from Bigtincan
Thank you for taking a moment to provide your feedback Robert. Our Customer Success team specializes in helping you devise and implement a specific plan of action that meets your goals.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Thoughts on the trial version
Reviewed on 2018/07/31
Overall, I like where Modus is going. There could be a little more polishing, but the use cases are...
Overall, I like where Modus is going. There could be a little more polishing, but the use cases are there.
Pros
I like that you can customize your own background, add a logo, etc. The ability to structure the app into several different groups and give access to each group to a unique set of people. The ability to send an update email referring to a certain file is great. The best is when you update a document in the backend, it updates everyone it is shown in the app. You don't have to worry about version control.
Cons
I don't find a huge use case for the ability to edit/create "PowerPoint" slides in the app. It is very basic and the usual case for PowerPoints is more complex than what is offered. I also thought the naming practice for all of the sections/hierarchy of the app was a little confusing when provided a demo. I couldn't remember what the main screen name was referred as, etc. I also think this could benefit a little bit more from a UI/UX strategy design. There are too many "taps" to get to where I want. I also wonder if you could have a more in-depth package to be able to customize an app icon, etc.

- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good to use
Reviewed on 2018/07/31
useful but not very practical
useful but not very practical
Pros
Modus can compatible documents of different formats;Could sent to clients' email and get a feedback
Cons
Not easy to share with; not very beautiful.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Modus/App Data Room Review
Reviewed on 2018/07/31
Facilitating sales conversations with prospective customers. Using as an education tool at trade...
Facilitating sales conversations with prospective customers. Using as an education tool at trade shows as well.
Pros
Mobile-first design, easy for us to train our less technology-inclined people. I also like the utilitarian nature of the app.
Cons
There is no option to login from your website, or at least its not very easy to find. The rebrand seems unnecessary and appears to be confusing a few of our team members.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Best Sales Tool
Reviewed on 2013/06/28
App Data Room is our best sales tool for our group of independent medical device sale representative...
App Data Room is our best sales tool for our group of independent medical device sale representatives. It is very easy to use and provides instant access to all the marketing and product information for our DermaClose External Tissue Expander for closing large wounds. The sales reps love the fact that they can access all the product information even when they are in hospitals and have no internet access. App data room makes it easy to create agendas before meetings and then follow up with desired information. It also enable us to make sure that all our reps have the current revisions of production information. App Data Room is a great tool that has made our sales force more effective.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
We are not planning on using it again
Reviewed on 2018/07/31
We used Modus for three shows and none of them went as well as we had hoped. We had a lot of hope...
We used Modus for three shows and none of them went as well as we had hoped. We had a lot of hope for this product because the idea of it seemed like it would make things easier for us but our decision was that it wasn't worth the trouble.
Pros
There isn't an obvious "PRO" that stands out for me.
Cons
Hard to use, lack of training and it's not very flexible to export info into SFDC.
Response from Bigtincan
There's an out of the box integration with SFDC, so exporting a file to SFDC shouldn't be necessary. Let us know if you'd like to see the integration.
- Industry: Machinery
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great sharing capabilities
Reviewed on 2018/08/06
Overall I'm pleased. Would love to receive more information on the capabilities, updates and other...
Overall I'm pleased. Would love to receive more information on the capabilities, updates and other product offerings.
Pros
This is a great platform to share documents, both internally and with our channel. Easy to use and configure to our needs.
Cons
I'm relatively new to Modus, so I do not have any "cons" at this point.
- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Easy file storage system
Reviewed on 2018/07/31
We want to share files with our sales reps. This allows us to do so but we have to register each...
We want to share files with our sales reps. This allows us to do so but we have to register each person and pay a large monthly fee for them to access the files.
Pros
It's a file storage system. It does the job. Being able to manage files from a computer make it easy. The computer interface is simple.
Cons
It seems way overpriced for what it is..
- Industry: Building Materials
- Company size: 501–1,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Modus Review
Reviewed on 2018/07/31
Pros
When everything works Modus is great. Unfortunately we've had several issues with linking this platform to Hubspot.
Cons
So many issues. We use Hubspot and have had nothing but problems getting Modus to comminucate properly with Hubspot. We haven't used the platform again since we've been told it's fixed, so hopefully everything is correct next time around.