Modus

4.2 (31)
Write a Review!
Sales enablement and content management platform

Overall rating

4.2 /5
(31)
Value for Money
3.9/5
Features
3.8/5
Ease of Use
4.0/5
Customer Support
4.5/5

84%
recommended this app
Sort by

31 Reviews

Rachael
Rachael
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A powerful tool for connecting sales collateral and tools to the teams that need them

Reviewed on 2018/08/06

We've been solving the problem of "where do I find that" which wasted many hours of our company's...

We've been solving the problem of "where do I find that" which wasted many hours of our company's knowledge centers who had created documentation of their useful knowledge but were still being contacted many times daily to answer that simple question: How do I find (this) in order to answer (that question).

With Modus's organization databases, asset management tools and tags, search-ability, and full indexing of .pdf documents' internal wording, a simple search now returns our field teams all the resources they need for the questions posed to them.

Pros

I love that Modus software has flexibility in how the assets of your organization can be shared with others, helping to better control your IP if, like us, you work in a highly competitive field. You can send prospects a packet of information but then limit their ability to keep or share that with someone you don't want involved in the conversation.

Cons

Its ability to organize the assets into heirarchies and shared families of information is incredibly complex and has a lot of options - perhaps too many for me! Probably a good problem to have.

Dave
Dave
Overall rating
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the First Users of the AppDataRoom

Reviewed on 2018/08/06

Everyone in sales and marketing always has the latest materials available for their review, or to...

Everyone in sales and marketing always has the latest materials available for their review, or to share with others. We have dramatically reduced our need for printed materials, which helps to offset the cost of the product.

Pros

From a user perspective: It has a very simple and intuitive interface for users. Content is easy to share with people outside of your organization. That fact that it is downloaded and sync'd locally means that you are not reliant on a good Internet connection when presenting content. From an Administrator perspective, it makes it very simple to ensure that all employees are accessing the most current version of the content. It's also easy to see who is using the product and who may need a little "nudge".

Cons

We use Modus with iPads, and iPads don't always render some Microsoft files very nicely. We usually convert PPT files > PDF files. But then when it comes to finding and updating the master PPT file, we struggle to locate it.

Randy
Overall rating
  • Industry: Biotechnology
  • Company size: 1,001–5,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Appdataroom

Reviewed on 2018/07/31

We have worked directly with Modus to test out new feature and capabilities of their Appdataroom...

We have worked directly with Modus to test out new feature and capabilities of their Appdataroom platform. We have found they are receptive to our requirements and quite responsive.

Pros

From an IT perspective, there is enough feature and capability here to quickly deploy content and collateral across multiple devices with some being abroad.

Admin panel is intuitive and easy to use.

Cons

Because the platform is easy to use, there is not a lot of customization available for content management. Everything is done through the web interface and would be ideal to have some sort of support for mass upload/updates. Their product roadmap does need a bit of work and modernization to bring it up the featureset compared to other competing platforms.

Aurelien
Aurelien
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Our Sales Enablement tool

Reviewed on 2018/07/31

We needed a single source to gather all our field marketing content so that our sales people can be...

We needed a single source to gather all our field marketing content so that our sales people can be autonomous and don't have to rely on us to get prepared for their business meetings. Modus Communicate allowed us to do just that.

Pros

As an admin, Modus Communicate is quite easy to customize, organize and upload all our marketing content in one place. We have marketing content in many languages, and I like the way Communicate handles the languages in a transparent manner for the end-user.
Our end-users (mainly sales people) use Communicate across various devices (smartphones, tablets and desktop). Finally, Communicate integrates with our existing systems such as Salesforce and HubSpot.

Cons

There's not much, but if I would have to give two improvements: the tracking could be improved, e.g. tracking more precisely the document views on the recipient side, rather than a simple 'open' tracking. The mobile apps would deserve a design refresh, although they work well (feature-wise).

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Modus: Convenient for Salespeople on the go

Reviewed on 2018/08/03

Pros

It is easy to learn and use especially for business people on the go, when there are documents that have recurring updates. Our employees can be assured they are retrieving and sharing the most current materials.

Cons

Overall security and salesforce integration has not been satisfactory for us. Additionally, thumbnails aren't always automatically generated which makes adding new documents a bit more time-consuming than when the auto-generated thumbnails are populated.

Verified Reviewer
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great media manager software

Reviewed on 2018/08/01

Overall, Modus has been extremely helpful in enabling me to solve my business problem with their...

Overall, Modus has been extremely helpful in enabling me to solve my business problem with their software platform.

Pros

The thing I like most about Modus' App Data Room is the ability to manage and deploy media from their cloud-based system to my devices.

Cons

There are some improvements to the media manager app that would be useful. Such as the ability to setup and manage kiosk configurations from the web. Additionally, the file management features are a little clumsy and don't support a "drag-and-drop" that I would expect/want.

Ryan
Ryan
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New User

Reviewed on 2018/07/31

I am a new customer, and have been extremely pleased with it so far. It is easy to use and track...

I am a new customer, and have been extremely pleased with it so far. It is easy to use and track what is being used and what is not.

Pros

This is exactly what my new sales team needed. Any easy, consolidated way to access only the best, latest and greatest marketing material. It allows for perfect version control, and allows the marketing team to control the latest key messages.

The sales team still has flexibility in showing what they need to show.

Cons

My sales team is not great with technology, like anything, sometimes our more experienced sales guys are slow to adapt.

It is important for the Marketing team to have a unified message and force adaption to this great service.

Sometimes our marketing team will send stuff to guys outside of the app, thus defeating the purpose.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Feedback

Reviewed on 2018/07/31

Overall, everything has been excellent.

Overall, everything has been excellent.

Pros

The software is easy to use. Our team members can easily locate documents to send to our customers.

Cons

When I load new documents, I have to double check the locations to ensure I am following the method I loaded similar documents. It would be nice to have a default for certain types of documents.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great idea but lots of troubleshooting

Reviewed on 2018/07/31

Pros

It's great that it can integrate into Salesforce and helps reduce manual entry by support staff. Helps with automation.

Cons

There was a lot of troubleshooting involved. If your Salesforce instance is not where it should be or completely organized, you will probably run into issues.

Jordan
Jordan
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Modus Works

Reviewed on 2018/08/03

Overall, good experience. Just not the best fit for our company and what we were trying to...

Overall, good experience. Just not the best fit for our company and what we were trying to accomplish. It is a good product though, I'm sure other businesses will benefit from it.

Pros

I like that it can bring our tradeshow leads straight from the badge scan into Salesforce. I also thought they had great customer service. Rep helped us a ton.

Cons

It never seemed to work exactly how we wanted it to the day of the show. Something always came up that made more work for us. The idea behind purchasing it was to save us time, but unfortunatley we always had to spend a lot of time troubleshooting what went wrong. We were never able to get it just right.

Laura
Overall rating
  • Industry: Industrial Automation
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Modus Review

Reviewed on 2018/07/31

The Modus team has been very easy and enjoyable to work with. They are friendly and willing to...

The Modus team has been very easy and enjoyable to work with. They are friendly and willing to help you achieve your goals. If you want a capability that the app doesn't currently offer, they will figure out a way to make it possible.

Pros

I like that this software provides a comprehensive knowledge base to our sales people while they are out in the field. They can easily pull up a piece of content by searching for it or finding it in the app and send it in a follow up email to their customer. The email will automatically send when they are back on wifi and they receive an email verification back when their customer has opened the attached link. It is very useful that the app doesn't need wifi to run so sales people can use it while they are actually out on sales calls. It eliminates the need to carry around bulky catalogs or rely on an internet connection to view information.

Cons

There are only minor things I would alter about this software. I would change where if you viewed a piece of content and then went back to the previous page, you would be in the same spot on the page. Currently, it sends you to the top of the page you are on. Also the search function shows you pieces of content more than once in your search results if it is located in more than one spot in the app.

Tony
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool!

Reviewed on 2018/07/31

Pros

Field teams loves it! It really is a one stop shop!

Cons

Need a link to salesforce, could be on our side. But if we could like to CRM it would be out of this world

Response from Bigtincan

Hi Tony, we actually do integrate with SFDC. I would love to connect you with our Customer Success team to help you get this set up. Feel free to email me back directly or reach out to our team at [email protected].

Thomas
Overall rating
  • Industry: Food & Beverages
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Modus Review

Reviewed on 2018/08/07

As a first time user, I felt Modus was good to work with and user friendly.

As a first time user, I felt Modus was good to work with and user friendly.

Pros

Easy to navigate through the app
The ability to edit content

Cons

If you need to create identicle folders within sub-folders is very time consuming. It would be better if there was a function to select multiple sub-folders rather than copy and paste the folders.

Rebekah
Overall rating
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exactly what we needed for our outside sales reps

Reviewed on 2018/07/31

I'm definitely more from the administration side so my review reflects the ease of using it from my...

I'm definitely more from the administration side so my review reflects the ease of using it from my end. But our sales reps love having the content available while out at a conference or meeting potential customers.

Pros

It's easy to categorize our media library. It's easy to update. I love being able to have one piece of media available in multiple places without duplication.

Cons

I don't really have anything bad to say about it. I know our team under-utilizes some of the functions.

Bruce
Overall rating
  • Industry: Machinery
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good Tool

Reviewed on 2018/07/31

We share content across our Sales team and Channel partners. He have some heavy users which says...

We share content across our Sales team and Channel partners. He have some heavy users which says some see real value in helping build productive relationships that drive revenues.

Pros

Easy to use and makes it easy for our Sales team to share relevant content all from one spot.

Cons

It does take some dedication so it does not become a junk drawer of content.

richard
Overall rating
  • Industry: Industrial Automation
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Effective in use

Reviewed on 2018/08/03

Pros

allowed for ease of navigation from tab to folders

Cons

nothing at this time- platform and layout works well

Robert
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Lead Nurturing Strategies

Reviewed on 2016/12/07

App Data integrates very easily with our CRM and allows us to see the best content we have--in...

App Data integrates very easily with our CRM and allows us to see the best content we have--in other words, how our audience is reacting to our content. It is nice to use in order to view engagement and use the information to increase the effectiveness of our content and our campaign strategies.

Pros

This software takes the guessing out of how your content is interacting with your audience and vice versa.

Cons

There are a lot of options--I like that, but sometimes it can be confusing if you don't have a specific plan of action.

Response from Bigtincan

Thank you for taking a moment to provide your feedback Robert. Our Customer Success team specializes in helping you devise and implement a specific plan of action that meets your goals.

Christina
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Thoughts on the trial version

Reviewed on 2018/07/31

Overall, I like where Modus is going. There could be a little more polishing, but the use cases are...

Overall, I like where Modus is going. There could be a little more polishing, but the use cases are there.

Pros

I like that you can customize your own background, add a logo, etc. The ability to structure the app into several different groups and give access to each group to a unique set of people. The ability to send an update email referring to a certain file is great. The best is when you update a document in the backend, it updates everyone it is shown in the app. You don't have to worry about version control.

Cons

I don't find a huge use case for the ability to edit/create "PowerPoint" slides in the app. It is very basic and the usual case for PowerPoints is more complex than what is offered. I also thought the naming practice for all of the sections/hierarchy of the app was a little confusing when provided a demo. I couldn't remember what the main screen name was referred as, etc. I also think this could benefit a little bit more from a UI/UX strategy design. There are too many "taps" to get to where I want. I also wonder if you could have a more in-depth package to be able to customize an app icon, etc.

Xuefei
Xuefei
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good to use

Reviewed on 2018/07/31

useful but not very practical

useful but not very practical

Pros

Modus can compatible documents of different formats;Could sent to clients' email and get a feedback

Cons

Not easy to share with; not very beautiful.

Briton
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Modus/App Data Room Review

Reviewed on 2018/07/31

Facilitating sales conversations with prospective customers. Using as an education tool at trade...

Facilitating sales conversations with prospective customers. Using as an education tool at trade shows as well.

Pros

Mobile-first design, easy for us to train our less technology-inclined people. I also like the utilitarian nature of the app.

Cons

There is no option to login from your website, or at least its not very easy to find. The rebrand seems unnecessary and appears to be confusing a few of our team members.

Paul
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Best Sales Tool

Reviewed on 2013/06/28

App Data Room is our best sales tool for our group of independent medical device sale representative...

App Data Room is our best sales tool for our group of independent medical device sale representatives. It is very easy to use and provides instant access to all the marketing and product information for our DermaClose External Tissue Expander for closing large wounds. The sales reps love the fact that they can access all the product information even when they are in hospitals and have no internet access. App data room makes it easy to create agendas before meetings and then follow up with desired information. It also enable us to make sure that all our reps have the current revisions of production information. App Data Room is a great tool that has made our sales force more effective.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

We are not planning on using it again

Reviewed on 2018/07/31

We used Modus for three shows and none of them went as well as we had hoped. We had a lot of hope...

We used Modus for three shows and none of them went as well as we had hoped. We had a lot of hope for this product because the idea of it seemed like it would make things easier for us but our decision was that it wasn't worth the trouble.

Pros

There isn't an obvious "PRO" that stands out for me.

Cons

Hard to use, lack of training and it's not very flexible to export info into SFDC.

Response from Bigtincan

There's an out of the box integration with SFDC, so exporting a file to SFDC shouldn't be necessary. Let us know if you'd like to see the integration.

Amanda
Overall rating
  • Industry: Machinery
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great sharing capabilities

Reviewed on 2018/08/06

Overall I'm pleased. Would love to receive more information on the capabilities, updates and other...

Overall I'm pleased. Would love to receive more information on the capabilities, updates and other product offerings.

Pros

This is a great platform to share documents, both internally and with our channel. Easy to use and configure to our needs.

Cons

I'm relatively new to Modus, so I do not have any "cons" at this point.

Terri
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Easy file storage system

Reviewed on 2018/07/31

We want to share files with our sales reps. This allows us to do so but we have to register each...

We want to share files with our sales reps. This allows us to do so but we have to register each person and pay a large monthly fee for them to access the files.

Pros

It's a file storage system. It does the job. Being able to manage files from a computer make it easy. The computer interface is simple.

Cons

It seems way overpriced for what it is..

Verified Reviewer
Overall rating
  • Industry: Building Materials
  • Company size: 501–1,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Modus Review

Reviewed on 2018/07/31

Pros

When everything works Modus is great. Unfortunately we've had several issues with linking this platform to Hubspot.

Cons

So many issues. We use Hubspot and have had nothing but problems getting Modus to comminucate properly with Hubspot. We haven't used the platform again since we've been told it's fixed, so hopefully everything is correct next time around.