Solver

4.4 (74)
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Data warehouse and corporate performance management system

Overall rating

4.4 /5
(74)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.2/5
Customer Support
4.2/5

91%
recommended this app
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74 Reviews

Wajeeh
Wajeeh
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Best CPM and BI software

Reviewed on 2019/06/28

it is very easy to integrate with the software. also you can link multiple data sources in bi360...

it is very easy to integrate with the software. also you can link multiple data sources in bi360 datawarehouse

Pros

easy integrations with our Microsoft Dynamics Gp software.

Cons

cloud services got stuck some times but overall its good

Verified Reviewer
Overall rating
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Review for Solver BI-360

Reviewed on 2019/06/16

Pros

There is a huge learning curve needed to learn this software. However, once you learn how to use it, you will be able to create any kind of reports you want. The potential is limitless.

Cons

I wish there is a "search" function that allows you to easily search for the the tags that you need.

Response from Solver

Thank you for your review. We will work on improving our product based on your comments. Thanks again!

Christy
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Pricey and difficult to use

Reviewed on 2017/09/05

Pros

It integrated well with our ERP system. Once the financial statements we created were finalized, it was easy to run them monthly and save a lot of time producing our monthly financial statements.

Cons

If you have intercompany transactions, the "live" database isn't able to report more than one company at a time. This means you have to use the static database, which they recommended we only update once per day. On a tight close, sometimes you catch and make changes the same day as you're producing financials and this can be cumbersome. This was extremely unclear to us before we bought this software. Additionally, I am an ADVANCED Excel user. I am the company's go-to for Excel questions. So imagine my surprise when I struggled helplessly for hours trying to figure out the Excel version of the tool! It is by no means intuitive. We actually had to pay to bring in a consultant to train us on how to use it because the company's 3 divisional controllers (myself included) couldn't create a financial statement despite reading on Solver's website and watching tutorials.

Shivakant
Shivakant
Overall rating
  • Industry: Computer Software
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great Functionality and Time-Saving tool.

Reviewed on 2018/03/21

Extremely Informational

Extremely Informational

Pros

Solver has the solution our clients use to create effective and helpful reports saving their organizations not only time but money. We hear how over and over the ease of use.

Cons

Sometimes depending on the number of groupings and data, can have rendering issues; timeout when using multi-tab and even the dashboard piece of the solution set is ok but sufficient for larger or more distributed organizations.

Brett
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Some growing pains, but overall the best solution to streamline our reporting and budgeting

Reviewed on 2017/08/22

We are happy to be attending Focus as it gives us an opportunity to learn more about the Bi360...

We are happy to be attending Focus as it gives us an opportunity to learn more about the Bi360 product and network with other users.

Pros

Reporting function, flexibility of product, customer support, and the ability to streamline our existing reports and expand upon our "old" reports and create new reports to satisfy our budget and departmental managers.

Cons

We had a Planning issue where our LID was disappearing from our Data Warehouse. We're not sure what caused this but this resulted in many frustrated customers during our budget input process. Solver has been unable to replicate the issue for us, which is frustrating. We have lost a bit of trust in our planning process.

Jacobus
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Poor BI360 Product and Solver support

Reviewed on 2019/12/02

Daily run errors, reports not available due to running and always patches to be uploaded to deal...

Daily run errors, reports not available due to running and always patches to be uploaded to deal with errors. Services and support due to USA and SA different time zones non existing leaving the user frustrated. I am sorry that we have selected this product as our data reporting product.

Pros

The dream: The capabilities presented and user capabilities to create and have reporting available.

Cons

Daily running problems - If report data is not available or only running the product is of no use. Partners for installation clearly define Solver support as problematic to deliver. Now I see that all reviews are specifying this.

Karen
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My opinion of BI360

Reviewed on 2017/08/23

BI360 is a good product. I'm very happy to see new and improved features added.

BI360 is a good product. I'm very happy to see new and improved features added.

Pros

I love the publisher and the fact the report is excel based. It's easy to format and give it the look I want. I also love the ability to schedule my reports to run when I want them to run.

Cons

Something I've noticed that can be time consuming is the switching between design mode and run mode. When designing or modifying a report, switching from design to run to see how the report looks and then switching back to design again can become cumbersome.

Karen
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Bi360 has been an amazing time saver for our organization!

Reviewed on 2017/08/22

Overall, great product. Reporting tool and Planning tool have been invaluable to our organization....

Overall, great product. Reporting tool and Planning tool have been invaluable to our organization. Somewhat disappointed in loss of functionality with new version releases.

Pros

I love the Excel based familiarity with all excel functionality available for reporting tool. The online knowledge base is a tremendous resources as well.

Cons

We have had a technical difficulty that the Solver team has not been able to resolve. Very disappointing since we have been very happy with the planning module until we started losing line item detail.

Ray
Overall rating
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Overall, I am impressed with the software. The Composer interface is very intuitive to use.

Reviewed on 2017/08/03

Ease of use, scheduling of daily reports, quick daily data refresh, and excellent customer service.

Ease of use, scheduling of daily reports, quick daily data refresh, and excellent customer service.

Pros

I like the ability to create reports in Composer, drop to Excel, and share with other users. I use the Publisher tool to generate close to 100 reports daily for the Accounting Team.

Cons

The error messaging is not always clear and concise. There are some limitations on naming tabs when running reports with expanding parameters.

Terry
Overall rating
  • Industry: Philanthropy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great tool for budgeting and reporting

Reviewed on 2017/08/23

Overall it is a great tool to use for reporting and budgeting. We have saved time and man power...

Overall it is a great tool to use for reporting and budgeting. We have saved time and man power completing our work.

Pros

easy to consolidate. User friendly and ease in navigation. Reports customization is a great tool when it comes to reporting

Cons

Its not easy to troubleshoot problems. We have lost functionality after upgrading. Felt like we took a step back after upgrading. Assignment set up is not as easy as it used to be.

Kiki
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Implementation consultant and report designer

Reviewed on 2017/08/22

Support services are excellent!

Support services are excellent!

Pros

Flexibility to do any report that you need.
Data warehouse is very easy to setup and new fields are available immediately.
Fast ramp up time in both implementation and training of new users.

Cons

Planning in web and planning in Excel can't exist in same workbook.
Security in system should to go beyond just the dimension codes.
Parameter filtering should be multi-level.

RICHARD
Overall rating
  • Industry: Financial Services
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BI360, OUT IN FRONT, HEADING IN THE RIGHT DIRECTION

Reviewed on 2015/08/07

Pros

The thing I like most about Solver, the company that supplies BI360, is that I have found it easy to connect with them on every level from support staff to the CEO. They take my reporting challenges seriously, and they are committed to delivering value to me and my end users. The thing I like most about the BI360 product suite is that it provides exactly the right mix of products I need to deliver information to my users in a timely manner, in the format my users need.

Cons

There are very few things I dislike about this vendor. One minor thing is that they are developing their product suite so rapidly that it is sometimes difficult for me to do the upgrades necessary to keep up! Having said that, I am content to know that what I currently have meets my needs well.

Steve
Overall rating
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BI360 Has been a great tool for my customers. It has enhance reporting and budgeting and...

Reviewed on 2017/08/22

Overall it is a great product for most people in the SMB market space.

Overall it is a great product for most people in the SMB market space.

Pros

I like the expand-ability to allow multi source data so both financial and operational analysis. One of the best tools I have seen for a typical end user as you do not need IT to create reports.

Cons

Currently some of the date and tree features when in use with excel are difficult to manipulate various reports.

Susan
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BI360 is easy to use and a powerful tool

Reviewed on 2017/08/21

John Rayburn is the best!!!! He set us up initially and trained me to be able to make changes and...

John Rayburn is the best!!!! He set us up initially and trained me to be able to make changes and create new reports.

Pros

interfaces with our ERP, works well with the SSI integration, easy to use and customer support is excellent

Cons

sometimes it takes a while to run data extensive reports and forms, when my sales department runs the Final forecast form it takes about 30 minutes to load.

Sarah
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

BI360 is an essential tool

Reviewed on 2017/08/22

Pros

Reports are designed in Excel and users can leverage all Excel functionality. With good ranges and expanding groups, you can design reports that need almost no maintenance.

Cons

Report speed could be improved. Some accountants have a difficult time learning to write reports. Need trees with integrations that run directly on the accounting system.

Robert
Overall rating
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BI360 has improved our financial reporting capabilities

Reviewed on 2017/08/24

Pros

Being Microsoft Excel-based, you get to leverage all the capabilities, flexibility and power of Excel.

Cons

There are some opportunities at add functionality that could be added to make the software more powerful, however Solver does a great job of adding enhancement requests, so I'm sure that they will be adding more soon.

Michael
Overall rating
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Lots of potential but needs dedicated focus to achieve the results (not simple drag and drop)

Reviewed on 2017/08/24

Pros

The potential and discovering new things that you can accomplish. The Excel add in is great along with the ability to build our own modules in the DWH.

Cons

Learning curve is steep and not as intuitive as advertised. The web portal product is lacking at this stage and seems it has taken a very long time to make the switch to Silverlight. Even though 5.0 is coming out, the emphasis is placed on new customers rather than fixing the problem for current customers.

Gavin
Overall rating
  • Industry: Computer Software
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An excellent product that continues to improve with every new release.

Reviewed on 2015/08/05

Pros

As a tool, BI360 is incredibly easy to use and quick to implement. We have repeatedly found new uses for the product and it continues to be our go-to solution for data consolidation, reporting and budgeting. As a vendor, we have found Solver to be very responsive, with a genuine commitment to excellence. We like that the warehouse comes with out of the box intelligence around financial reporting. It's not just another cube churning numbers. This allows us to quickly deploy BI360 as a financial consolidation tool.

Cons

Users can sometimes find it confusing that the solution suite is offered via multiple applications. We understand that this approach will change in future releases.

Stacy
Overall rating
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Such a great program that will save you a ton of time

Reviewed on 2018/07/11

Pros

I like how easy it is to run revenue and labor reports and how all the data is stored for you. It has saved us so much time on forecasting, budgets and labor reports

Cons

I dont like how easy it is to delete certain things. It would be nice to have a pop asking if you want to delete the item

Bruce
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Beginning setup issues...more on-track now, but more adjustments necessary

Reviewed on 2017/08/22

Need better and more timely responses to where Product Suggestions or Enhancements are in the BI360...

Need better and more timely responses to where Product Suggestions or Enhancements are in the BI360 software development pipeline. I suggest a similar customer portal as Microsoft Connect.

Pros

Great flexibility in configuring the initial SSIS package and also in utilizing virutally any MS Excel feature.

Cons

Extremely challenging to modify SSIS package or ETL once initial configuration is determined. We had a very poor experience in initial scoping and planning before our implementation.

Tricia
Overall rating
  • Industry: Philanthropy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

flexibility, efficiency from integration of data

Reviewed on 2017/08/24

Pros

report designer, excel interface of budget templates, flexibility of data classification (dimension attributes)

Cons

netsuite integration, customizations in net suite don't allow for automated data feed. Speed and perfomance issues rendering budget templates to Excel.

Mujde
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Our go-to information development, reporting and budgeting tool

Reviewed on 2019/08/18

Pros

BI360 is extremely user-friendly and fast to execute. It is our go - to information development, reporting and budgeting option. We discovered Solver to be very responsive as a seller, with a real dedication to competence. Fast ramp up time in both implementation of the tool and training of new users.

Cons

Customer support can be better. We've had a technical issue that they weren't able to resolve.

Susan
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

One software, many uses

Reviewed on 2017/08/23

Pros

The ease of deployment and training for all users. Love the fact that data warehouse can be used with multiple databases.

Cons

Cost can be prohibitive with smaller customers, and want to have more product bundling for the customers.

Anna
Overall rating
  • Industry: Philanthropy
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Positive Budgeting Experience

Reviewed on 2017/08/22

Pros

It is able to adapt to our reasonably complex budgeting process. It is very easy to create new scenarios for future budget periods and has limited overhead required.

Cons

Staff members with poor excel skills struggle to enter data correctly or think there are issues with the budgets when it is user error (however they have struggled with previous software we have put in place)

Patrick
Overall rating
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Focus 2017

Reviewed on 2017/08/23

Solver is a great road map to the next level, and it will provide a foundation for beyond

Solver is a great road map to the next level, and it will provide a foundation for beyond

Pros

Solver is a Comprehensive Applications, the Excel interface is excellent because it builds on known skills

Cons

Learning something new but that is also positive as well, It is also tough to get my team to embrace the change. So application change plan is really helpful.