LivePlan Reviews

Overall rating
Filter by
Company size
Time used
177 Reviews

- Industry: Real Estate
- Company size: Self Employed
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Creates A Professional and Impressive Business Plan
Reviewed on 2021/04/20
It's a real Business Plan Software --After filling in information, you get to pick a professional...
It's a real Business Plan Software --After filling in information, you get to pick a professional colorful cover to add that finishing touch. The finish product is professional, complete with data, graphs and ready to present to any bank or lender as well as executive staff.
Pros
I like the fact that I don't have to think about the parts of a professional business plan; the software has it all laid out in the order it should be written along with sample templates to use for almost every type business.
Cons
There is not anything I can think of that I don't like about this software.
Response from Palo Alto Software
Thank you very much for the feedback, Zelda - we greatly appreciate it!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Helpful Tool for Business Planning
Reviewed on 2024/09/23
Overall, LivePlan is a valuable tool for creating and managing business plans. Its user-friendly...
Overall, LivePlan is a valuable tool for creating and managing business plans. Its user-friendly interface, AI assistance, and flexibility make it a good choice for entrepreneurs and small business owners.
Pros
Flexibility: LivePlan offers a high degree of flexibility, allowing users to customize their business plans to suit their specific need, Ease of Use ,AI Assistance:
Cons
Limited Integration: While LivePlan does offer some integrations with other tools, it may not integrate seamlessly with all the software and applications that businesses use. This can make it more difficult to manage their business operations.
Response from Palo Alto Software
Awad, thank you for taking the time to leave us such solid feedback. I've passed your note on integrations back to our team as we're constantly looking for ways to improve. Thanks again!
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
This as a complete scam
Reviewed on 2023/03/30
Service seemed generic and automated. No personalization or attention to care.
Service seemed generic and automated. No personalization or attention to care.
Pros
I did the 35 day trial...thinking it was just a trial. The catch is that they will charge you $180.00 and if you contest it, they will not refund you. This product was not easy to use and it's interface wasn't clear so I didn't use it at all. I'm out $180.00 because they care more about money than the quality of services or customer care.
Cons
I dislike that they seem more concerned about money than service.
Response from Palo Alto Software
Thank you for taking the time to leave us a review. We appreciate your feedback. It sounds like the satisfaction money-back guarantee was confused for a trial. We do not offer a 35 day trial.
We surely do not care more about money than the quality of our service, in fact there are many reviews that state how accommodating and supportive our customer service team is. All that to say, we really appreciate you taking the time to voice your feedback as we value any/all feedback from customers. Thank you!
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Live Plan pros and cons
Reviewed on 2024/09/13
I am a user of the system and I have really enjoyed it and it helps me in my work developing...
I am a user of the system and I have really enjoyed it and it helps me in my work developing various consulting projects, but some adjustments are needed and some other features need to be added.
Pros
Easy to use, good tools, exceptional forecast
Cons
When I make a copy of a Business planner to be used as a reference in building another one, the counter for the total number of images I have placed is not reset, thus creating problems for placing new images as the limit is reached very quickly.
It is not possible to use a copy of a forecast from one plan and copy it to another or to use the outline structure of one plan in another empty plan.
Response from Palo Alto Software
Thanks for your review Evandro we appreciate the feedback and are happy to hear you're enjoying LivePlan. I spoke with our customer success team about the issues you shared above, and they noted they have a solution. I'd encourage you to reach out to them here: https://www.liveplan.com/contact-us - they'd be happy to help with your issue!
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pending Acquisition of Palo Alto Software
Reviewed on 2024/09/16
Our overall experience with Liveplan has been positive.
Our overall experience with Liveplan has been positive.
Pros
It allows us to provide value to clients.
Cons
There is limited selection for template design. Also, it can benefit us if there were an unlimited number of team members that can contribute to an account.
Response from Palo Alto Software
I've passed your feedback onto our product team Olokun. Thanks for taking the time to leave us a review!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Value for Money
Reviewed on 2024/09/16
Increased my value to clients. I really appreciate the efforts of the team to constantly improve...
Increased my value to clients. I really appreciate the efforts of the team to constantly improve the tool. I note the constant improvements, which have only made my client service better.
Pros
The intuitiveness of the tool and the recently added AI assistance. Seamless syncing with QuickBooks, allowing for better guidance to my clients.
Cons
No issues. I really have no issues with the tool.
Response from Palo Alto Software
Errol, thank you for taking the time to leave us a review. We greatly appreciate your feedback and are happy to hear LivePlan has helped you increase the value to your clients - this is what we strive for! Thank you!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Highly Recommend
Reviewed on 2024/10/10
I continue to use live plan for the nonprofit.
I continue to use live plan for the nonprofit.
Pros
Live plan includes the needed pieces to create the business plan you need. Designed for flexibility and customization.
Cons
I can't/don't know how to change the layout of financial spread sheets so extra paper is used in printing. It would be lovely if you could easily specify to print landscape or portrait or adjust sizes of graphs.
It would be nice to have a specific nonprofit option.
Response from Palo Alto Software
Oriana, thanks so much for your feedback and being a LivePlan Customer. I've passed your feedback onto our support team and they wanted to note that you can easily export your plan to Word (or your Forecast to Excel) and from there print in portrait or landscape.
When you print from LivePlan directly, the appendix with the detailed forecast will default to landscape, and the rest of the plan will default to portrait. Also, depending on if page breaks are enabled, there might be extra spacing added from that as well.
I'd encourage you to reach out to our support team if you haven't already - they'll surely be able to assist!
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Financial Consulting Firm
Reviewed on 2024/10/27
I have been using for at least 7 years. Great program and it is getting better.
I have been using for at least 7 years. Great program and it is getting better.
Pros
Comprehensive approach to a business plan and general planning. I use the forecast function for every client to assist in preparing budgets. The benchmark data is very helpful and is now enhanced from prior versions.
Cons
Inability to move forecasts into Excel format. This should be fixed and I thought I heard that using in Excel was not possible.
Response from Palo Alto Software
Early, we greatly appreciate your thoughtful feedback and are happy to hear that you're getting value out of LivePlan - but also see places where we can improve. Rest assured we've passed this feedback onto our product team and appreciate you being a valued LivePlan customer.
- Industry: Construction
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Worth the Investment
Reviewed on 2024/09/24
Solid & very helpful in pushing past areas where I would have otherwise been confused or stuck in...
Solid & very helpful in pushing past areas where I would have otherwise been confused or stuck in plan development.
Pros
Provided initial "jumpstart" direction in basic areas of business plan development. Financial projection tables were simple to use & provided a foundation to approach a deeper dive into financial planning & realities.
Cons
The format was different than the traditional business plan templates I had used in other business development pursuits & LivePlans product required some tweaking.
Determining a startup cost breakdown seemed to be a bit more difficult in the forecast section then it probably needed to be.
Couldn't download & save with the plan coversheet/title page.
Response from Palo Alto Software
Thanks for your feedback Dan! We appreciate you sharing your thoughts and value your input!
- Industry: Machinery
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Well made and managed product
Reviewed on 2024/09/13
The automated financial calculations have made the process significantly faster and more convenient,...
The automated financial calculations have made the process significantly faster and more convenient, reducing much of the strenuous work involved. This improvement has been particularly exciting for me.
Pros
Very easy to use and well explained throughout the process.
Cons
So far haven't encountered any stumble blocks.
Response from Palo Alto Software
Thanks so much for your feedback Jeano, we appreciate you taking the time to leave us a review!
- Industry: International Trade & Development
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paradigm Shift for LivePlan!
Reviewed on 2024/08/23
great learning experience!
LivePlan, must collaborate with with vetted Venture Fund sources for...
great learning experience!
LivePlan, must collaborate with with vetted Venture Fund sources for your captive clients, using LivePlan.
Pros
Traditionally effective in traditional scenarios of manufacturing and marketing!
Cons
The Plan was Not applicable or flexible with my Non Venturing business, of Licensing. Meaning, I need financing a sa Viable Start-Up entrepreneur for licencing my Product, versus developing, financing, producing, and marketing my product(s).
Response from Palo Alto Software
Thank you for your feedback Reynaldo. We appreciate you taking the time to share your thoughts and wish you the best in your business venture!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Live Plan saves hours of time
Reviewed on 2024/09/20
very positive, effective and easy to use financials were a breeze once familiar with the setup.
very positive, effective and easy to use financials were a breeze once familiar with the setup.
Pros
Very easy to navigate and has helpful tutorials
Cons
a bit clunky on admin and not flexible to chage or customize headers we had a diffucult time trying to edit once downlaoded
Response from Palo Alto Software
Thanks so much for your thoughtful review Kevin! We appreciate your feedback!
- Industry: Retail
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Business plan
Reviewed on 2024/10/15
It was good just got expensive for something I forgot I had didn’t really have an app or something...
It was good just got expensive for something I forgot I had didn’t really have an app or something to keep me reminded I had this product until it was time to pay
Pros
Helped me start a business plan but after that didn’t really do much
Cons
When I’m not using it kinda forgot about it and it kept charging me.
Response from Palo Alto Software
Thanks for your feedback Marcus, we really appreciate you taking the time to share your thoughts. We've passed them onto our internal teams. Thanks again!
- Industry: Venture Capital & Private Equity
- Company size: 11–50 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
good experience
Reviewed on 2024/10/18
very good, to think about any new project. easy to see all the expected challenges.
very good, to think about any new project. easy to see all the expected challenges.
Pros
guiding me step by step in easy way, make it better for me to start business understanding.
Cons
more forecast years, it is now 5 years, I hope it will optional up to 15 years. also I hope to have the real present value, interest rate inflation for any said country.
Response from Palo Alto Software
Thanks for your feedback Khalid! We appreciate you being a LivePlan customer!
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You don't need any other solution to get started!
Reviewed on 2024/08/31
Pros
It is very friendly to use and it delivers everything you need to create a great business pitch.
Cons
It would be great to have a reduce price after the second year of subscription.
- Industry: Sporting Goods
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Helpful for Founders Like ME
Reviewed on 2023/08/01
I avoided writing a formal business plan for my new startup until I found LivePlan. The tool's...
I avoided writing a formal business plan for my new startup until I found LivePlan. The tool's structure made it very easy for me to bring my ideas and notes from other sources and compile them into a more complete and accurate plan. This helped get my team of advisors and early-stage employees on the same page from the beginning.
Pros
Putting together the initial Pitch, rather than the entire business plan, made me feel like I could accomplish a critical portion quickly. I still use this Pitch link all of the time. Have also appreciated using the AI tool to expand on my notes and short ideas.
Cons
Having LivePlan assist me with writing the plan has been awesome, but it took several weeks to get matched with a writer and kickoff the project.
- Industry: Philanthropy
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Profesional Plan For Dummies.
Reviewed on 2023/06/27
Pros
I love the video examples. The step-by-step businesses directory. I had no clue how to write a business plan or could not afford to hire a business plan writer and this app help me indefinitely to conjure to pursue my dream.
Cons
The one thing I liked about the life plan was the marking of the don't use boxes, I figured I didn't want to submit that information it would just not print. And with printing the app it print blank pages which made my business plan seem incomplete. Eventually, I got it right.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Who would’ve thought this tool existed?
Reviewed on 2023/05/30
Pros
I love that it walks me through writing a pitch and a business plan. This is a tool even the most novice of entrepreneurs can use to write a stellar business plan that will wow the banks!
Cons
The example business plan templates were not easily found/accessible. I would make those front and center in all windows so that a person can easily compare what they’re putting together to what a seasoned pro might add in a similar field.
- Industry: Farming
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Business plan
Reviewed on 2023/05/31
Excellent. Very easy to use and details
Excellent. Very easy to use and details
Pros
It provides details in planning with example
Cons
Some examples use is very hard to understand in the business that I Have
- Industry: Fine Art
- Company size: Self Employed
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great resource
Reviewed on 2023/05/30
Very helpful for building business plans and more
Very helpful for building business plans and more
Pros
Easy to use very educational for beginners
Cons
Haven’t used all parts but so far I’m loved it!

- Industry: E-Learning
- Company size: Self Employed
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Too expensive
Reviewed on 2020/02/06
Ok to use but when done with the plan, there is not really a reason to keep paying.
Ok to use but when done with the plan, there is not really a reason to keep paying.
Pros
Easy to use and good help for creating a Business plan
Cons
When you have done the plan it is just there and I have been paying a lot of money for just storing my Business plan for 2 years. Now I have to prioritize what I spend my money on and this is one thing I dont need at the moment.
Response from Palo Alto Software
Thanks for your feedback Jeanette, we appreciate you taking the time to leave it!
Many people keep their subscription long term, because they use the Dashboard feature to track their progress, compare their actual results to their plan, and continually update their plan based on what they've learned from experience.
LivePlan is a great tool in this regard to manage your business if it is already running, or when you begin operations.
LivePlan is also non-contract, so you can use the software for as long as you like, and cancel when you need. So if you need it just to make one plan quickly, you are welcome to cancel when you are finished with no risk. You can also switch a monthly plan to annual billing later to take advantage of the savings offered there if you plan on using it for longer.
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great product to start a business
Reviewed on 2020/03/31
Pros
Very useful in planning, pitching and eventually starting my business. It supported every element from ideation through to detailed p&l & balance sheet for presentation to investors. The software guides you through how to write your proposal/business plan and then helps you formulate and plan all the revenue & costs you need to think about and plan for. Integration with my online accounting software was pretty helpful too.
Cons
I found that for my business the options for calculating revenue and cost of sales were clunky - adding support around these elements in terms of how COS are not necessarily all incurred in the months the product is produced. In my case it can take 3 or 4 months to build the final product - incurring costs along the way. Reporting variance against plan with integrated accounting software is clunky.
Response from Palo Alto Software
Thanks for your feedback!
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
GREAT Business Builder and Planner
Reviewed on 2020/06/10
My business is solving budgetary issues with LivePlan. It is creating a window into my business as...
My business is solving budgetary issues with LivePlan. It is creating a window into my business as a whole so that I can see what areas need to be improved, increased or eliminated. So far, my business is making great progress. One of the changes we made was to cut the size of our staff. Our workload is less, but we are making MORE money! Thanks LivePlan for your enlightenment!
Pros
Liveplan definitely has many features that I need in my service-based business. BUSINESS PLANNING SOFTWARE is one of the features that it provides via video instructions. IMPORTING OF QB INFORMATION for BUDGET ANALYSIS is a crucial need for any business looking to be successful.
Cons
I am not completely satisfied with the ease-of-use of Liveplan. To their credit, I haven't searched out for help or training....and I'm sure they have online support for new users. I would like support in understanding the numbers created by the many reports that can be analyzed.
- Industry: Printing
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product for understanding business
Reviewed on 2019/10/16
This software was amazing for my initial business planning phase. Unfortunately, because I am a...
This software was amazing for my initial business planning phase. Unfortunately, because I am a franchise I have access to other tools that are integrated with my ordering software and reporting software that automate most of the dashboard and bench-marking features. If this could link up to my other software i would likely come back to it since it is so easy to test out possible business plans and forecasts.
Pros
This software helped fill in the gaps for me. I don't have a business background, so purchasing an existing business was a little out of my knowledge comfort zone. This software helped me understand how business works and how my decisions effect the whole picture of my business.
Cons
The reason I stopped using this software is that the reports it generates is difficult for banking and finance professionals to digest. My applications for additional funding got delayed because I needed to redo my forcast and business plan in a way that was easier for my finance people to digest.
Response from Palo Alto Software
Thank you for your honest feedback, we appreciate it!
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
LivePlan - Don't Write a Business Plan without It
Reviewed on 2019/12/18
It was a great experience. I was able to complete my business plan in much less time than I...
It was a great experience. I was able to complete my business plan in much less time than I expected. While I ultimately walked away from the business idea, I couldn't have realized the plan at all without LivePlan.
Pros
LivePlan is very easy to use. That was the first thing that drew me to it. It's packed with all the features I needed when writing a business plan for my software development company. I really like the archive feature because I needed to do two business plans and could do that with the base subscription by switching which plan was archived. That was very handy.
Cons
There were a couple of instances when I had issues with formatting, but I wondered if that was the internet browser I was using at the time. Overall, no complaints.
Response from Palo Alto Software
Thanks so much for the feedback Aaron, we greatly appreciate it!