Net Health

4.1 (161)
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Cloud-based EMR software for PT, OT, and SLP

Overall rating

4.1 /5
(161)
Value for Money
4.0/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support
4.0/5

83%
recommended this app
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161 Reviews

Verified Reviewer
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for Workers Compensation clinics once software is setup.

Reviewed on 2018/05/15

Easy to create notes.

Easy to create notes.

Pros

Can complete encounter note in under 2 minutes. Paired with Dragon Dictation it works great. Very efficient.

Cons

Lots of clicking. It must have taken a long time to set up templates. I'm an end user and its too efficient to come out of company this way.

Joshlyn
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best customer service out there! Best EMR system ever!

Reviewed on 2023/06/01

When you call ask for [sensitive content hidden] ! Best Agents ive worked with!

When you call ask for [sensitive content hidden] ! Best Agents ive worked with!

Pros

They are always willing to go the extra mile to make sure our questions are answered and understood. The best feature when stuck is the "Fast support" I can share my screen and get to the exact issue that i am stuck on!

Cons

There are some features that glitch. But it gets fixed with just a phone call to Net health.

Heather
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

working with PCC

Reviewed on 2023/01/24

It works with keeping me in the know with therapy.

It works with keeping me in the know with therapy.

Pros

It works with PCC to assist in my job. Input information into my MDS to make my job easier

Cons

Difficulty at times getting report ran in system.

Venus
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Never looked back

Reviewed on 2023/06/01

We use this system regularly in our company and we love it. It also depends on the company...

We use this system regularly in our company and we love it. It also depends on the company customization because I have used it for other companies and the library really makes a difference in the ease of use.

Pros

It is so user friendly. I switched from Casamba and thought that was the best system until I started using Nethealth on a consistent basis and realized how much easier it was to navigate.

Cons

Sometimes the wait to get someone to help is long.

Leigh
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Net Health and would never consider another product

Reviewed on 2023/03/10

Overall, I've been thrilled with this product. The initial company wasn't responsive to suggestions...

Overall, I've been thrilled with this product. The initial company wasn't responsive to suggestions, but this company is very interested in bettering the product and is committed to making any and all necessary changes.

Pros

Nethealth is the EMR system that I've had since opening my clinic 15 years ago. This piece of software has been part of a few companies, but has grown and developed so much over the years. I love the team, their responsiveness and their commitment to the product. I love the product because it keeps clinicians ultra compliant with documentation and billing. Clinicians can feel confident that what they document and what they bill is what gets sent to the patient's insurance. Practice owners and managers can feel confident that their clinicians notes will be completed quickly if they use the time saving feature of text replacement and templates.

Cons

Net Health needs to do some work in their reporting and analytics space in order to optimize the administrators time and data gathering. However, that's the only immediate need. The team constantly strives to better the product and listens well to feedback!

Rob
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Net Health XFit is for Therapy Documentation

Reviewed on 2023/03/10

Awesome...from technical support and the quickness issues are resolved, to the implementation team...

Awesome...from technical support and the quickness issues are resolved, to the implementation team making sure all are trained and ready for "go live", to follow up meetings to make sure you are maximizing the functionality of your reports.

Pros

The way the documentation can be customized not only based on the patient's issues, but to a particular therapist. Choosing what the evaluation is for to what "special tests" you want/like. The flow of the document from evaluation to treatment note to Progress note to Discharge. No need for looking back to old notes or trying to rely on memory what special tests to consider. The implementation to interfacing with our current billing and medical records storages was seamless and Net Health worked well with other areas to ensure all aspects of billing, storage, and staff training were provided and accomplished.

Cons

There are some glitches that occur- although small. The biggest is that with our system--each account must be closed and a new account opened each month. If there is a gap in care, say a month goes by, you have to manually generate a new account. If the "treatment cycle" is not worded as the initial one was, the flow of documentation ceases. The system thinks that there is a "new" cycle and the notes should not flow with prior cycle.

Caren
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Net Health Therapy Review

Reviewed on 2023/03/10

Very positive. Plus we were able to cut our evaluation times down from 1.5 hours (30 minutes of...

Very positive. Plus we were able to cut our evaluation times down from 1.5 hours (30 minutes of which was just for documentation) to one hour of productive time. This has saved us more money than what we pay per month for the Net Health Service.

Pros

Everything! The ease of use and functionality plus the ability to import FOTO surveys, fax plan of cares directly to the referring provider and import home exercise programs within one system is awesome!

Cons

Occasional system issues but they get fixed quickly.

Sarah
Sarah
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good once you get used to it

Reviewed on 2019/10/19

Overall it is a solid choice for documenting and managing my day.

Overall it is a solid choice for documenting and managing my day.

Pros

I like the pre written templates which makes documenting notes much faster and more accurate. It reminds me what I need to make sure I have in each note.

Cons

It can be difficult to tailor the goal templates to each individual patient to make it more personalized.

Doug
Doug
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's time to re-evaluate your therapy software

Reviewed on 2018/07/06

Helped us a lot more

Helped us a lot more

Pros

This allows us now to do so many more things that we previously could not do with our software. Look at what you have now and compare

Cons

For me, it was a little complicated at times and a pretty steep learning curve but maybe I'm too old

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Finicky charting, easy scheduling

Reviewed on 2022/03/02

Program is very user friendly and easy to learn but a challenge to chart in.

Program is very user friendly and easy to learn but a challenge to chart in.

Pros

It is super easy to schedule clients and adjust as needed.

Cons

Charting is very finicky compared to other programs.

Kim
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Net Health Review

Reviewed on 2023/03/10

I have worked with Net Health for 14 years. The support has modified areas to my needs and has...

I have worked with Net Health for 14 years. The support has modified areas to my needs and has always worked with me for solutions.

Pros

I appreciate they take the time to work with us on a one to one basis if necessary to solve any issues or concerns we may have.

Cons

It may take a while to have enhancements added.

Kristen
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent software

Reviewed on 2016/11/07

If you are looking for a user-friendly hospice software, developed by people who understand hospice...

If you are looking for a user-friendly hospice software, developed by people who understand hospice process and requirements, look no further. Hospicesoft is an excellent program that helps the whole team work together to better fulfill the needs of the patient, eliminating the need for charts full of paper documents,

Pros

The software tracks the many pieces required by multidisciplinary patient care. Excellent dashboards keep administration apprised of what pieces are due, and make finding what you need simple and straight-forward. Finding any piece of the complex patient care puzzle is a breeze. The chart is laid out like any paper chart, and demographics, patient information, every disicipline form, every lab, etc... are all right at your fingertips, only a click or two away. Because it is web-based, there are no requirements for in-house servers, and the information is available from anywhere you have cell or internet access. It can be viewed, or documented, by phone, tablet or computer. There are no specific equipment requirements. Information can be printed, faxed or emailed from within the system (fax requires a very small fee monthly using a service such as RingCentral) to facilities, providers, pharmacies, etc.... Orders for treatments, medications, etc. are easy to update, print, or review. The patient's care plan is a "living" careplan, and revised from within the discipline notes during each visit as the patient's needs changes.

Cons

No interface with a pharmacy benefit manager at this time, so all medications, orders, changes, etc... do have to be entered separately into the pharmacy program. Because the careplan is revised from within the discipline notes, and defaults in from the previous notes all charting has to be done sequentially. For patients with frequent visits, this is sometimes an issue.

Mark
Overall rating
  • Industry: Hospital & Health Care
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worse and horrible ever experienced software.

Reviewed on 2016/11/20

I am PT with 8 years of experience and worked in multiple settings and used various different...

I am PT with 8 years of experience and worked in multiple settings and used various different software for documentation. So far, the casamba is the most non- professional software with inappropriate content which is made only to try to suck money from the insurance companies. It is a huge pain to the therapist to spend around 30 minutes to type one PT eval rather than spending that precious time on the patient care. All components of casamba are framed in such a way so that the facilities can claim more and more on the billing. I strongly urge to review or revise the software and make it user friendly.

Pros

As a ethical and professional therapist, I like nothing about this software.
As a business owner, this software is great since it determines the most easiest ways to claim high billing to the insurance companies. That's one of the most common reasons, why the SNF's love this software.

Cons

EVERYTHING!!
Design and requirements and interface.

Ernest
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great application

Reviewed on 2022/11/21

Overall best documentation system Ive used over the years.

Overall best documentation system Ive used over the years.

Pros

User friendly interface with multiple options for documentation and data collection.

Cons

Bugs and glitches that cause system crashes can delay completion of required documentation.

Patricia
Overall rating
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Exceptional Employee Health tracking software

Reviewed on 2018/03/06

Have evaluated numerous employee health softwares over the years - this I sby far the best

Have evaluated numerous employee health softwares over the years - this I sby far the best

Pros

Workers compensation incident reporting, case/claim managing, screening compliance, availability of stock reports and ease of creating your own reports. Employee and manager portal on the web.
Interfaces: HR demographic software, State immunization registry, OSHA 300 and OSHA log automatic creation.
Exceptional customer support

Cons

Education on new capabilities is difficult to follow in Net Health University (NHU). I wish NH|U was available within the portal and not a separate link and log in. It would be nice to access within the program

Nancy
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Training

Reviewed on 2019/12/11

Pros

The training was excellent. Part on-line training, part one-on-one with a rep.

Cons

I haven't found a way to delete a claim after its been billed. Also, I haven't found a way to correct a payment that was entered incorrectly. Once its in the system that is it, I think.

Jennifer
Overall rating
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

This program has good information

Reviewed on 2019/02/21

Would like to see a better way to track part B visits (10th visits) and if an evaluating therapy...

Would like to see a better way to track part B visits (10th visits) and if an evaluating therapy needs to see someone

Pros

it has a lot of options and available options; many helpful reports; hot list items are helpful; schedules are easy to use

Cons

sometimes difficult to navigate or find items due to names
would benefit from additional hot list items for part B assessments

Mark
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Therapy tracking for case manager

Reviewed on 2022/05/14

helps me do my job efficently

helps me do my job efficently

Pros

I am able to get the documentation I need to obtain insurance authorizations easily.

Cons

customer service is slow to respond but had to call support rarely

Dean
Overall rating
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Lots of configurable features for the SNF therapy environment in an easy to use interface!

Reviewed on 2019/02/25

Pros

Ease of assigning appointments to therapy staff in multiple disciplines.
Ability to use on mobile devices, like iPads

Cons

New users can get lost in the number of pre-canned phrases in the drop lists or boxes (learning curve to become efficient with use of the product)

Kayla
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User Friendly

Reviewed on 2019/02/27

Pros

-easy to operate
-helps keep me focused on documentation
-figures in productivity
-goals are easily accessible

Cons

Nothing comes to mind. I wish they had a home health software. The one our company uses is incredibly time consuming and difficult.

Heather
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Reviewed on 2011/09/20

Approximately two and half years ago, our Hospital Administration selected Integritas software to...

Approximately two and half years ago, our Hospital Administration selected Integritas software to be the EMR for the new Urgent Care/Occupational Health Department that was opening. I personally assumed the role of Project Manager and was quickly involved with the implementation process. Integritas did an excellent job of outlining the roles of the implementation team and their responsibilities.

The implementation does take time and a lot of work, however we were coached along the way; making the process easier. Having the entire implementation process outlined, in addition to the regular conference calls was very helpful. Then, once the platform was created for us, the on-line remote training classes were great. It was nice to be able to walk through the program yourself, while having a trainer watch and assist as needed. The on-site training class for all users was a great step in the implementation process. Computers are great, but sometimes face to face contact is needed for inexperienced EMR users.

We took advantage of the upgrade to Agility HER 10 last year, and have been pleased with the new version. Most recently, we added a Sports Medicine practice, utilizing Agility as the EMR for the practice. The physician with this practice really likes the feature of being able to customize the templates & wizards.

Overall, Integritas has a great product; especially for occupational medicine where services are ala cart for clients. In my opinion, any implementation of a new EMR is going to be stressful for a practice; however, Integritas does a very nice job of guiding the users through the process.

Mike
Overall rating
  • Industry: Medical Practice
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An excellent tool for reviewing and guiding clinical practice

Reviewed on 2018/08/07

I appreciate the professionalism, knowledge, accessibility, and friendliness of our customer rep.

I appreciate the professionalism, knowledge, accessibility, and friendliness of our customer rep.

Pros

The ease of which I am able to connect to any of our locations and review documentation, projection screens, user activity reports, service logs, etc.
I also greatly appreciate the expertise of the Optima staff in terms of staying on top of the federal requirements for therapy provision and documentation. I know how hard that is.

Cons

I don't like the fact that it doesn't run on google chrome. I don't regularly use the documentation myself but when I do, it doesn't seem to be intuitive in where to go next and what to fill out. Also, some of the reports don't translate well when they are save into excel (some rows are too small for the data).

Jeff
Overall rating
  • Industry: Medical Practice
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

IT (only) Review

Reviewed on 2017/07/13

Pros

The software is feature rich, and the Therapists that use it rarely complain, which cannot be said about Clinical software we have, and currently use.

Cons

Again, from an IT (only) Perspective, we find the user account management and menu system a bit confusing. This along with various other spots of the account setup for licenses, salaries, and other features can be a bit confusing. This is a small issue, and I'd much rather this be the issue than the use of the software itself for the Therapists. My last, and biggest, complaint is not getting much heads up on updates. If I were to be out of the office during the 24-48 email window, we'd be down for some time.

Cathy
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User friendly

Reviewed on 2019/03/26

Documenting is easy

Documenting is easy

Pros

Navigation into all tabs are easy to use and user friendly

Cons

Cannot update care plan unless you are in a nurses note.

sherry
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I use this daily

Reviewed on 2020/02/20

Pros

It is easy to use and you can pull up frequently used exercises and treatments.

Cons

Vital signs are hard to find on daily notes.