ProtonMail Reviews

The service provides secure connections online but most of the times hackers do have access to view what I do on the computer.

I have been using Proton for a few months now. I had a few issues in the beginning when making payments. Now I recently made another payment and they disabled my payment. The method was Bitcoin. Now all of a sudden they have disabled bitcoin payments. I reset my password. Then they ask me once I log in to enter my old password in order to access my emails and cloud drive files. Lastly, I am being told I cant do anything on my account unless I pay another month's of service with no option to pay via bitcoin. Its an inconvenience. Thank goodness I have setup a couple of new email accounts and will be focusing on diversifying my mails more now.

My friend recommended Proton Mail to me sometime back. I have come to like it. Notably they have an Easy Switch feature which I used to move my emails from Gmail and I didn't loose any information whatsoever. The UI in Proton is very user friendly and almost similar to Gmail in my view. I was able to adapt to it easily and haven't regretted the switch. Having been very accustomed to conversation grouping in Gmail, finding this feature in Proton Mail greatly improves my workflow. It is somewhat even better than in Gmail. For example, I am able to keep my emails less cluttered and improve my storage space. This is because in Proton, once you delete the conversation say in the inbox folder, same conversation is deleted in the sent folder. Saves a lot of time for me. This feature lacks in Tutanota and was a deal breaker.

Well, the very same cool feature of Conversation grouping / view is also my stress point. I find Proton has very high level of inconsistency across the various platforms. Conversation view is unavailable on the Android platform and just makes my head go wild. Why is it so hard to have similar features across multiple platforms? I hope future updates shall address some of these issues.

Let me start by stating that I LOVE their clean smooth themes, I love the full featured message composer, I love the updated mobile app they released this summer, I love that I get absolutely NO SPAM, as well as no "promotional emails" There's tracker blocking built in, and best of all, Proton's stance is anti big tech! I love their generous storage allocation (15 GB) plus, every year they add an additional GB for free!

The only thing I wish was improved is the loading time when I open an email in the mobile app. Otherwise it's as close to perfect as any software service can get!

The web client and mobile apps are easy to use, which is not something every email provider can offer. There is a built-in PGP support and other privacy-oriented features like expiring and password protected emails.

No IMAP/SMTP support without upgrading to a paid plan which is quite expensive comparing to other providers. Free users are therefore limited to the official mobile app which is not yet available in F-Droid.

- It's easy to create and use several aliases and domains
- The Catch-All Email is very useful when someone mistype the email addresses
- The folders and tags are handy to better organize the received emails
- As advertised, the product DNA is very secure

- The VPN can make the connection a little bit slower
- Some emails have ended up in the spam folder of some contacts
- I find it somewhat expensive (I'm on the Professional plan) but I'm willing to continue supporting the company

The best part of Proton is the privacy an encryption features. I really appreciate that while delivering a mail service that is top of the line for privacy, they've also really paid attention to usability and function as well. Both the mobile and web interfaces are intuitive, full featured, and easy to use.

Caring about privacy online takes a bit more effort, and proton mail is no exception. That said, they've done a great job to make it simple and user friendly, accessible to all.

I like that it has end to end encryption and it also has zero -access encryption.It also has self destructing emails which is an important feature for sending sensitive information.

It does not integrate seamlessly with third party applications.

I like ProtonMail for its security, simplicity, and lack of ads. With end-to-end encryption and servers in Switzerland, I trust that my emails are protected. Plus, the straightforward service doesn't sell my information to third parties. Overall, ProtonMail is my top choice for email.

One downside of ProtonMail is that it does not offer IMAP/SMTP service for free accounts. This means that if I want to use a third-party email client to access my ProtonMail account, I need to upgrade to a paid plan.

First of all its encryption and security is way better than the other mail providers. It provides a haven to people who is in the line of work where data is utmost important. The second is that their features and functionality are too good

Well every great service has its flaws for this is their GUI, messaging limits and some features are only available for paid and it is some what expensive compared to other service providers.

high protection system , protonmail is linked to my financial accounts and I feel safe with , I've been using it for more than three years and its perfect , informs me with my new mails immediately , no delays.

I can't think of anything bad in this system , I'm comfortable using it with no issues and I won't give it up.

Protonmail is easy to use and helps me ensure confidential emails are safe. The new drive is also helpful for storing documents.

I wish the drive would allow you to write files and not just upload

One thing that makes Protonmail unique is that it's privacy and security focused and also encrypted. The security it provides is it's greatest feature.

So, if you are concerned about security and privacy of your mails, you might want to look at Protonmail, but otherwise you'd do just fine with any provider.

They have an Android app which is the only client that I've ever been able to make use of to access the service, and you can use browsers too, apart from those, nothing else has worked when I tried on mobile phones.

I guess it's for security reasons, and probably intentional.

The free version is limited in features. If you want to enjoy the complete features of the app, you probably need to upgrade.

You can only have 3 folders for organising your mailbox in the free version.

It offers a very high level of security for your communications. Especially recommended for companies.

Its use is less widespread than that of other email servers.

Protonmail is PGP encrypted, therefore you have peace of mind that no one is probing through your emails. It offers the ultimate feeling of privacy.

I've noticed that notifications seem to lag a bit, almost two minutes after an email hits your inbox. This can be frustrating if you are emailing someone back and forth in real time.

Very useful features. Great customer experience

Ease of use- the platform I do not think it offers the best customer experience; Expensive prices for the upgraded plans.