Cloud Assess Reviews
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71 Reviews
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
If standards or outcomes-based assessment is what you need, Cloud Assess is your new best...
Reviewed on 2023/09/25
Pros
Robust assessment record keeping and moderation tools. Clean, modern interface. Industry-leading support.
Cons
I'd like to see learning resources able to be added to Qualifications or Journeys without needing to make them into assessments. Ideally, the ability to build learning content using the same sort of features as the assessment designer, with native integration with H5P.
Response from Cloud Assess
Hi Chris, thank you for leaving us a review, we really appreciate it! It's great to hear you like our assessment first approach. We want all our customers to be able to validate capabilities after learning as we believe this is key to achieving real outcomes. And thank you for letting us know what you'd like to see next. We have passed your feedback on to our team. Thanks again :)
- Industry: Higher Education
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BEST experience
Reviewed on 2024/11/24
10 gold stars. The team are awesome, we deal with [sensitive content hidden] mainly and he never...
10 gold stars. The team are awesome, we deal with [sensitive content hidden] mainly and he never fails to support the needs of the team. The company is clearly looking to make the system work for all of their clients and constantly wanting feedback to improve. The system is easy to use, and there is always someone available in the chat if you get stuck. Content creation has many different features and there are more to come! It is exciting and we are so pleased to have switched to Cloud Assess. Our learners have loved it also.
Pros
The team at Cloud Assess are so helpful. Their support as a new customer has been next to none. They are constantly looking at new features to implement to ensure ease of use, benefits to the learner, and our team. Creating assessments is easy. Learner interface is awesome, the learner can clearly see their journey and what is next for them.
Cons
The only issue I have come across is how slow activities can get when building if it is too large. This feedback has been given to the team and this is something they are looking at.
Response from Cloud Assess
Hi Mel, Thank you for taking the time to share your experience! We're thrilled to hear how much you and your learners are enjoying Cloud Assess.
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Happy user
Reviewed on 2024/12/22
Great, has made the transition to paperless assessment so easy.
Great, has made the transition to paperless assessment so easy.
Pros
The ability for online assessment and learning material to be able to be in one place. To be able to see students progress and keep an eye on where they are at. Being able to release units at certain times. Nearly instant password reset for students.
Cons
The url, students struggle to remember the website to gain access
Response from Cloud Assess
Hi Brooke, Thank you for taking the time to share your feedback! It's great to hear that Cloud Assess has made the transition to paperless assessment easy for you and that the ability to track student progress and manage learning material in one place has been helpful. Stay tuned for some more feature updates coming in 2025!
- Industry: Professional Training & Coaching
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cloud Assess
Reviewed on 2024/03/26
Being from the more senior generation and having many years using the older systems, I thought it...
Being from the more senior generation and having many years using the older systems, I thought it would be very difficult for me personally to adjust. However, I have found the ease of transition and simple approach to be extremely easy. I managed the transition without a hitch.
Pros
The time saving and tracking it completes, everything is in order and sorted. It is an incredible platform..
Cons
As a trainer/assessor not having the option to alter things when required by a student for adjustment.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Cloud assess tutor review
Reviewed on 2024/12/12
Overal very good as a first time user of this kind of software
Overal very good as a first time user of this kind of software
Pros
Being able to track my students progress is real time. See where they are in the matrix and mark things on the spot for them. Very quick customer service and good prompts and intro help for users.
Cons
Does not have an immersive reader options. A lot of login issues for students. Issues with auto save not working and progress being lost. Would be great to have the copy and paste function turned off to limit cheating in exams
Response from Cloud Assess
Hi Jay,
Thank you for your feedback! We’re glad to hear you’ve found value in tracking student progress in real time and that our customer support has been helpful.
We’re excited to announce that our upcoming Content Designer and Learner Assessment UI will include auto-save to prevent any loss of progress.
If you encounter any issues or have more feedback, please reach out to our Help Centre team for assistance. Your input helps us improve and better support educators like you. Thanks again! :)
- Industry: Leisure, Travel & Tourism
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our Experience
Reviewed on 2024/03/26
So much fun! Over the past year, I've absorbed a wealth of knowledge, and each day brings new...
So much fun! Over the past year, I've absorbed a wealth of knowledge, and each day brings new discoveries. My experiences have been consistently positive, and I'm genuinely excited about the ongoing educational journey with the Cloud Assess team. I eagerly anticipate the continued growth and learning opportunities that lie ahead with them.
Pros
Since joining Cloud Assess, I have found both the platform and support team to be nothing short of exceptional. The platform is extremely user-friendly and easy to navigate. With the help of the friendly support team at Cloud Assess, we were able to set up and launch our first tailored program in under a month.
Cons
I can honestly say, very little! Cloud Assess consistently stays ahead of the curve, continually striving to meet and exceed our needs. Their proactive approach ensures that your requirements are not just met, but anticipated and addressed even before you realise them.
With their forward-thinking mentality and unwavering dedication to customer satisfaction, Cloud Assess sets a high standard in the industry for proactive support and innovation.
Alternatives Considered
AxcelerateReasons for Switching to Cloud Assess
The continual support provided by the team has been invaluable. We are truly grateful for the ongoing support from the team.Response from Cloud Assess
Hi George,
Thank you for your glowing review. We're thrilled to hear that you've found Cloud Assess user-friendly and our support team helpful. Our goal is to assist you in achieving your objectives and excel with the platform.
We're excited to continue this journey with you and contribute to your ongoing growth and learning experiences. Thank you for choosing Cloud Assess.
Kind regards, Helen
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly
Reviewed on 2024/03/26
Pros
It is a very user friendly system that makes it easy for our students to progress through their qualifications. It's easy to get support when needed and improvements are constantly being made.
Cons
I would like to be able to duplicate fields when creating content rather than whole pages.
Response from Cloud Assess
Hi Megan,
Thank you for your positive feedback! We're glad you find Cloud Assess user-friendly. Great news, you can duplicate individual fields. Please raise a chat in the Help Centre and we'll show you how. We're delighted to have you on board after your experience with Moodle. If you have more ideas or questions, feel free to reach out.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic system
Reviewed on 2023/12/13
Brilliant. Nothing is a problem for the team and I have asked some basic questions when in a rush...
Brilliant. Nothing is a problem for the team and I have asked some basic questions when in a rush and can't remember what I am doing
Pros
The ease of use and the support from customer service.
Cons
If any would be the diversity of question types that can be added into the native environment.
Response from Cloud Assess
Thank you for your amazing feedback, Jen! We're so glad to have you as one of our valued customers. You'll always have our support to ensure we can meet all of your needs. Thanks again :)
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use system and clear directions and functions.
Reviewed on 2024/03/26
Love the simplicity of the system and the clear layout of questions and answers on the screen. It's...
Love the simplicity of the system and the clear layout of questions and answers on the screen. It's not too busy in other words.
Pros
Setting due dates and students receiving automatic emails reminding them of these dates.
Cons
Sometimes the software doesn't allow you to see the entire answer on your screen. I believe this is a software issue.
Response from Cloud Assess
Hi Linden,
Thank you for your feedback! We're glad you find Cloud Assess easy to use. Please raise a Chat in the Help Centre or book a meeting with your Customer Success Manager to raise the issue of not seeing the entire answer on the screen. We aim to maintain a simple, clear layout for your convenience. Thanks once again.
- Industry: Higher Education
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You need cloud assess in your lives!!
Reviewed on 2024/11/04
Incredible! The team is accomodating! [sensitive content hidden] has been super friendly and...
Incredible! The team is accomodating! [sensitive content hidden] has been super friendly and helpful throughout all stages of implementation and use of cloud assess.
Pros
The support has been phenomenal. The time it saves tutors is amazing!
Cons
Lack of functions when creating assessments (but looks like there are more on the way) 😀
Response from Cloud Assess
Hi Salina, thank you very much for taking the time to provide us with a review. I will pass the feedback on to the team. In relation to features within the assessment builder, you're right, there are a host of features on the way in 2025. Stay tuned!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Essential LMS management Tool
Reviewed on 2024/03/27
I found it's layout user friendly and easier to navigate than the other LMS we use. I believe our...
I found it's layout user friendly and easier to navigate than the other LMS we use. I believe our company is considering the change away from the expensive one and onto Cloud Assess exclusively.
Pros
I can look up any of my trainees and see what they are working on and where they may need help Easy to use as a group and keep them in lock-step before progressing to fast for some.
Cons
It doesn't talk to other programs I use in terms of linked together but I believe this can be possible.
Response from Cloud Assess
Hi Frank,
Thank you for your feedback! We're thrilled to hear that you consider Cloud Assess an essential LMS management tool especially for tracking trainee progress and keeping them on track.
If you have questions about integration and interoperability, please contact your Customer Success Manager for further discussion. You can also message the support team using the Chat function in the Help Centre. We're here to support you every step of the way!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cloud Assess Review
Reviewed on 2024/06/07
Pros
Cloud Assess is easy to use and navigate.
Cons
It could sometimes be clunky but in the most part it is great to use.
Response from Cloud Assess
Hi Dominic,
Thank you for your review. We're pleased to hear that you find the app easy to use and navigate. If you have any questions, please feel free to reach out to us through the Help Centre chat. We look forward to releasing more User Interface updates in the coming months to further enhance your everyday experience.
Kind regards,
Helen
- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cloud Assess Review
Reviewed on 2023/12/12
Very positive. A great system to check student's drafts, due dates etc.
Very positive. A great system to check student's drafts, due dates etc.
Pros
Very easy system to use, students and trainers.
Cons
Can't send a message to all students at the same time eg advising that trainer will be on leave, goes to all students on the LMS, can't just send them to my allocated students unless it is an individual message which is to time consuming.
Response from Cloud Assess
Thanks so much for your review, Debra! It's great to hear you like the ease of use of Cloud Assess. We're sorry to hear you're having troubles with messaging multiple students at once. There is a function for Group Messaging via Posts, which should be a great time saver. Please reach out to our Support team if you need help with this, we would be more than happy to assist! Thanks again for your review :)
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Happy customer
Reviewed on 2024/05/31
Good just needs a bit of fine tuning to run smoother
Good just needs a bit of fine tuning to run smoother
Pros
User friendly easy to access via computer or mobile
Cons
Have to click on to many thing to access similar information. On the app as a trainer I can’t see what the student has commenced unit till I click through the units individually. Has no question numbers and no bench marks
Response from Cloud Assess
Hi Joshua,
Thank you for providing us with a review we really appreciate it.
In relation to your feedback, progress should be possible to see from the overview of the enrolment against each unit, question. Numbering can be added along with benchmarks when the assessments are designed in Cloud Assess.
We're keen to support these requirements with you. When you have a chance maybe jump into our Help Centre Live Chat and ask to arrange some time with your Account Manager who can assist you.
Thanks and kind regards, Helen
- Industry: Mining & Metals
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Us and Clould
Reviewed on 2023/12/18
I like the service provided and it will grow with us, both of us are learning and on this journey...
I like the service provided and it will grow with us, both of us are learning and on this journey together
Pros
Friendly staff that actually repond to your questions, Jake does great for us
Thank you
Cons
Flexibility with uploading pictures to course administration
Response from Cloud Assess
Hi Tony, thanks so much for your review! We're thrilled to have you on the journey to more efficient training, compliance and better safety. It's great to hear you like our ongoing support and thank you for your feedback about picture uploading. This has been passed onto our team, who will look into it. Thanks again :)
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review of Cloud Assess LMS
Reviewed on 2023/12/12
Pros
Out-standing customer service. Excellent support and implementation program. Clean interface and user experience
Cons
Course Design and graphics are a bit clunky
Response from Cloud Assess
Hi Daniel, thanks so much for the review! We're thrilled to hear about your positive experience with customer service and that you like our clean, user-friendly interface. And thank you for your feedback about the course design. We will take this on board and our team will look into this. Thanks again :)
- Industry: Mining & Metals
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic Customer Service
Reviewed on 2024/03/26
excellent, [sensitive content hidden] has been amazing to work with.
excellent, [sensitive content hidden] has been amazing to work with.
Pros
Having access to our customer success manager. [sensitive content hidden] is wonderful and patient,
Cons
it is a bit like a rabbit warren, until you get used to it
Response from Cloud Assess
Hi Tracey,
Thank you for your positive feedback! We're thrilled to hear that your Customer Success Manager is supporting your growth and success with Cloud Assess.
We're excited to continue this journey with you.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hello [sensitive content hidden] its been 10 Years since i started using Cloud Im sure im...
Reviewed on 2023/12/12
10 years on and still going strong All good and i have not got all night to write stuff that's why...
10 years on and still going strong All good and i have not got all night to write stuff that's why the Cloud is a good concept , and especially when you can talk into the iPad to answer questions to make it easy for the less educated ones.
Response from Cloud Assess
Mal, thank you so much for your review :) Having you as a loyal customer means so much to us — cheers to the last 10 years and we can't wait to see what the future holds for you!
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
[sensitive content hidden] Review
Reviewed on 2023/09/20
It a great system to use.
It a great system to use.
Pros
It is Easy to use and I would recommend to any one.
Cons
Don't have any I would recommend to any one.
Response from Cloud Assess
Thanks so much for your review! :)
- Industry: Performing Arts
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cloud Assess - Awesome and easy to use
Reviewed on 2023/12/12
Excellent, At first I was worried as I am older and find using new things difficult, but it was...
Excellent, At first I was worried as I am older and find using new things difficult, but it was very easy and efficient.
Pros
That I could contact people at any time for help.
Cons
At the moment I cannot think of any cons
Response from Cloud Assess
Hi Alix, thanks so much for your positive feedback! We're so glad to hear you find our app easy and efficient to use. Thanks again :)
- Industry: Fine Art
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic product and support team
Reviewed on 2024/03/27
Fantastic product which is user friendly and support staff are extremely helpful.
Fantastic product which is user friendly and support staff are extremely helpful.
Pros
The support you receive is instant, staff go above and beyond to help out.
Cons
Not being able to add a question to only appear if a student selects a certain answer to the previous question, assessors advise marking takes quite a long time and could be streamlined.
Response from Cloud Assess
Hi Ash-Lee,
Thank you very much for your feedback. We're pleased to hear you're receiving outstanding support and that you find Cloud Assess user-friendly. Thank you for your suggestions. I have passed your feedback onto the Customer Success Team. Please raise this in your next meeting. Thanks once again.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EVALUATING THE CLOUD ASSESS
Reviewed on 2024/03/26
VERY GOOD.Its very user friendly and has made learning and assessing easy
VERY GOOD.Its very user friendly and has made learning and assessing easy
Pros
USER FRIENDLY.Effective to use,eary to understand
Cons
NOTHING .So far I did not find anything which I least like.
Response from Cloud Assess
Hi Jham, thank you for your review. We're really pleased you're finding Cloud Assess user-friendly. If you do have any questions please head to our Help Centre and raise a chat. Thanks once again.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Cloud assess review
Reviewed on 2023/12/12
It has always been easy to navigate and explain to students.
It has always been easy to navigate and explain to students.
Pros
It is easy to use and easy to explain to students
Cons
Nothing has been difficult - maybe that students regularly have to reset passwords.
Response from Cloud Assess
Hi Joanne, thanks so much for your review! Our team strives to make the user experience as seamless as possible for everyone working or learning with Cloud Assess. It's great to hear this applies to you and your students :) Thanks again!
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Cloud Assess
Reviewed on 2023/12/15
Pros
Easy to use for both trainer and student.
Good layout.
Cons
I feel Cloud Assess is very user friendly and there is nothing really I don't like.
Response from Cloud Assess
Hi Pascal, we're thrilled to hear that both you and your students enjoy using Cloud Assess! Thanks so much for the positive feedback :)
- Industry: Education Management
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Totally brilliant!
Reviewed on 2024/03/27
Totally positive and pleased with my experiences on CloudAssess.
Totally positive and pleased with my experiences on CloudAssess.
Pros
I love how student's find CloudAssess' interface perfectly aligns with their needs and expectations. They never have a problem with searching for things.
Cons
Can be annoying to navigate back to start menus rather than backwardly.
Response from Cloud Assess
Hi Vanessa,
Thank you for your feedback. We're thrilled to hear that Cloud Assess aligns so well with your needs and expectations. We appreciate your input about navigation, please book in with your Customer Success Manager to discuss further. Thanks once again!