Luno Reviews

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24 Reviews

- Industry: Retail
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Luno is great!
Reviewed on 2023/05/29
Luno is for those gett0ig started with buying crypto currency. Its a great starting point before...
Luno is for those gett0ig started with buying crypto currency. Its a great starting point before going to pro platforms. Easy to use and learn didn't watch any tutorial just installed and used from the get go.
Pros
Ease of use and UI makes Luno a winner. On my first use I was able to buy crypto in just 5 minutes. Very user friendly UX.
Cons
They have a very limited number crypto currencies you can buy on the platform they should add more crypto

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Luno, one of the first crypto exchangers in Africa
Reviewed on 2024/02/07
It was good, giving me and my team our very first experience of buying cryptos, especially Bitcoin...
It was good, giving me and my team our very first experience of buying cryptos, especially Bitcoin in Nigeria, from our mobile phones using our bank cards.
Pros
When Luno came out, and we have heard about it, and how pretty issue it was to purchase Bitcoin, Litecoin, and XRP using our Nigerian debit bank card. Infact, Luno was a game changer those days and enabling us to easily convert our local currency into crypto almost instantly.
Cons
There were only a very few number of crypto available to buy on the Luno platform. The cost of transactions was also high using the local Nigerian currency.
Alternatives Considered
BinanceReasons for Switching to Luno
I first heard about Luno before I knew about Binance, which was also not very popular back then.- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Assessment
Reviewed on 2023/06/06
Interesting and phenomenal expecting changes in the future
Interesting and phenomenal expecting changes in the future
Pros
Availablity in my country, accessible, fast execution of trades, low storage space for software applications. Verification Process within a short period of time.
Cons
Sophisticated trading tools are not available only simple trading tools, traders are allowed to trade by themselves no professional advisors, trading volume low and moderate time for execution of orders.
- Industry: Graphic Design
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Luno is Simple...Too Simple
Reviewed on 2022/12/02
Pros
Luno basically offers the same features as most crypto wallets, but the single most important feature it offers is that it gives real-time notifications whenever cryptocurrency prices rise or fall. It is a very crucial feature as it enabled me to jump in and out of trades at the right time.
Cons
Luno's minimalist and rudimentary design serves its purpose of reducing and eliminating screen clutter but with the trade-off of not adding details to needed areas. Its minimalist navigation and straight to the point representation was ok, but in situations where I needed more detail, it did not deliver, it was too vague.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Want to change to new trusted device
Reviewed on 2024/07/22
Pros
I like the way the dashboard is presented
Cons
Helpdesk and system. I battle for months to get a problem resolved. How the hell can I change my trusted device to a new one if I do not have access to my old device. But Luno keep on asking the code that they send to old device. If i choose to recieve the code via my main email address the code never arrives
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
More than just a crypto wallet.
Reviewed on 2024/04/01
Easy to navigate and the layout is beautifully put together.
Easy to navigate and the layout is beautifully put together.
Pros
Luno makes it easy to cash out and cash in
Cons
You need to self-teach yourself you understand the application.

- Industry: Design
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My favourite crypto trading platform
Reviewed on 2023/01/24
Overall my experience with Luno has been easy and fun to trade with the app. The first and best...
Overall my experience with Luno has been easy and fun to trade with the app. The first and best crypto trading platform in South Africa
Pros
I love the simplicity of Luno, the design is user friendly and I like the fact it is easy to use. Crypto trading can be overwhelming at first but the Luno app makes it feel easy. I like that I can upload/transfer money from my South African bank account very easily and buy my favourite crypto coins. The portfolio analysis and real time tracking are beneficial.
Cons
An unfortunate feature that was removed was the interest-bearing savings pocket which I would love to see restored one day. It's unfortunate that EFT transfers take so long to clear in my account.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
best app for purchasing bitcoin and other coins
Reviewed on 2022/05/30
Pros
i have to say this app rocks its so simple to use when buying and selling its so easy to add cars for payments gives me real time prices i get notifications on my phone when prices go up or down this i love because i save alot of money
Cons
cannot find any faults with this app i have used it for a while now

- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Luno Review
Reviewed on 2021/10/12
I found navigating around on Luno so simple and easy because of its user friendly interface. It is...
I found navigating around on Luno so simple and easy because of its user friendly interface. It is a very secure wallet for me to store my cryptocurrencies. Not so great for trading crypto as compared to some other platforms though. Luno, please get more coins and token listed!
Pros
Luno has a simple and user friendly interface, nothing complicated unlike some other platforms. It is actually a very secure wallet with less risk of fraud.
Cons
Eventhough you can buy and sell crypto easily on link even as a newbie, the transaction fees are quite high. Trading crypto on Luno would have been more desirable if prices were updated in realtime and if there were more listed coins and tokens.

- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ables Concept
Reviewed on 2022/11/02
Amazing
Amazing
Pros
it's easy to send and receive crypto features is what I love most
Cons
i don't like the fact that they don't give their users notification on the best time to trade or invest in crypto
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Reduction of charges
Reviewed on 2023/04/25
Luno is easy and accessible, they can add more coins so the trading experience will be much better
Luno is easy and accessible, they can add more coins so the trading experience will be much better
Pros
Easy and self explanatory. Simplified and authentic.
Cons
The charges is on the high Make it moderate.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Pricing
Reviewed on 2023/04/21
I have used Luno for more than 2 years and recently it has become incredibly expensive taking 10%...
I have used Luno for more than 2 years and recently it has become incredibly expensive taking 10% of my crypto just to transfer to other wallets where Binance takes less than 1%.
Pros
I didn’t like it. Trading fees and transfer fees are so high!
Cons
Took 10% as transfer fee! This is unacceptable
- Industry: Computer Games
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing Cryptocurrency App
Reviewed on 2023/02/21
Seamless and amazing, it is the best-secured crypto platform.
Seamless and amazing, it is the best-secured crypto platform.
Pros
I love the customer service of this software, they are quite very active and respond almost immediately.
Cons
There is not really any feature I don't like about Luno, I would advise that the team invest in education and ambassadorship programs in different countries.
- Industry: Farming
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Trading, freelancing and saving wallet
Reviewed on 2023/02/17
I keep the Luno as my best freelancing wallet to receive the money from my freelancing company
I keep the Luno as my best freelancing wallet to receive the money from my freelancing company
Pros
It’s the best to trade, freelancing service and savings
Cons
It’s simples to deposit and withdraw with just a minimum of 100naira
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use for South Africans
Reviewed on 2022/11/25
It is difficult to buy crypto from South Africa but Luno makes it easy and to send it wherever I...
It is difficult to buy crypto from South Africa but Luno makes it easy and to send it wherever I want to send them to.
Pros
Luno is the best crypto exchange for South Africans, it is easy to use and withdrawal takes 15 minutes if you withdraw to to same bank that they use. Easy to deposit.
Cons
They have listed a few coins. They should consider listing more coins in the future.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Well regularized crypto exchange
Reviewed on 2022/11/16
Pros
Luno is well regularized crypto exchange. They are currently regularized in 10 countries includine mine, Malaysia. The supported cryptocurrencies also growing.
Cons
I wish the price charts in the android apps should be more customizable.
- Industry: Mechanical or Industrial Engineering
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cryptocurrency
Reviewed on 2022/11/03
I love the software, very easy to use and updates on all the coins.
I love the software, very easy to use and updates on all the coins.
Pros
Great software to buy and sell crypto. You can invest your money in different coins and sell them whenever you want to and you are able to withdraw or reinvest your profits.
Cons
There are some coins you cannot find on Luno, coins like Dodgecoin but it's a very great app for crypto exchange.
- Industry: Design
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
luno review
Reviewed on 2022/05/14
Pros
Luno is an easy to use crypto wallet for South African residents, it is a vivid platform and beginner-friendly
There are multi cryptocurrencies to choose from and you can send and receive funds in less than 24 hours
I would highly recommend Luno for beginners who want to send, receive or hold their crypto.
Cons
What I liked least about Luno is that there aren't many currencies to choose from. I would like to see improvement in a variety of other types of crypto pairs.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My review on luno
Reviewed on 2022/10/06
Pros
loved the theme and overall layout of the app. the coins available aren't half bad either.
Cons
could not find some token's i was looking for.
- Industry: Design
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Makes buying and selling of crypto simple.
Reviewed on 2022/07/20
With Luno I can withdraw and deposit funds with ease. its strong security regulations make the...
With Luno I can withdraw and deposit funds with ease. its strong security regulations make the platform safe for every newcomer and pro trader. It's made lessened the learning curve and given me the confidence to buy crypto.
Pros
Luno’s interface is easy to use and navigate even as a complete newcomer to crypto. It offers great security so I feel safe trading on it. I enjoy the hot wallet which I can keep topped up and process my currency into crypto when I want to. The fees are cheap too!
Cons
It doesn't affect me right now but I do know that Luno doesn't offer high liquidity (at least in South Africa). Another thing I have noticed (again in South Africa) Luno does not offer a referral program.
- Industry: Internet
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Luno wallet was one of the best crypto exchanges I knew until....
Reviewed on 2022/01/07
Pros
The software is beginner-friendly, easy to use, smooth and light interface.
Very easy to trade crypto.
Before, it was one of the best softwares in Nigeria to easily buy crypto assets with my debit card(until the Nigerian government banned cryptocurrency)!
Cons
After crypto ban in Nigeria, Luno has not come up with a peer to peer platform to make transactions on the platform easier.
I can't withdraw my cryptocurrency to my bank account, I can't sell it to another user on Luno and this makes it really frustrating, makes the software boring and irrelevant!
- Industry: Photography
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Luno Review
Reviewed on 2023/01/25
Pros
I Can trade with Rands on Luno and it is easy to use
Cons
There are a limited number of coins available
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
It annoying most time because the notification doesn't come up as set
Reviewed on 2022/03/23
Pros
Reliable and accuracy
If only it payable
Cons
It allows fingers print to assess the app
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Wallet de criptomonedas cómodo y práctico
Reviewed on 2023/03/13
Pros
Su funcionamiento es similar al de otros monederos. Es cómodo y muy práctico, y cumple su cometido sin dificultades. Es muy intuitivo y fácil de usar.
Cons
Nada a destacar, lo único las tasas por conversiones, pero que ya es típico entre este tipo de monederos.