Survey Planet Reviews

Survey Planet

4.7 (31)
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Overall rating

4.7 /5
(31)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.9/5
Customer Support
4.6/5

97%
recommended this app
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31 Reviews

Iman
Iman
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Extremely Easy to Use

Reviewed on 2025/01/15

It gives a lot of features in the free package which gives you barely any room to complain about....

It gives a lot of features in the free package which gives you barely any room to complain about. Great App overall!

Pros

The best thing is it's very intuitive UI and experience. It is much less time consuming to create and publish surveys. We can edit the questions on the go with lot of different options to set our preferred type of surveys. Definitely saves a lot of time compared to other survey apps with lot of pre-built templates.

Cons

No cons I can think of the moment, maybe there can be a trial of Pro version so we can test the AI survey feature.

Mark
Overall rating
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Intuitive and Thorough

Reviewed on 2025/02/03

It was fast and intuitive to create a professional survey and add in exactly what I needed.

It was fast and intuitive to create a professional survey and add in exactly what I needed.

Pros

The interface used to designed the surveys was more user friendly than other products I have used

Cons

Not sure if this is considered a Survey Planet con, but the code behind the submit button was actually blocked inside the organization's firewall and I had to request an exception

Alternatives Considered

SurveyMonkey

Reasons for Switching to Survey Planet

Ease of use when setting up the surveys was much better
Joshua
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Survey Planet Review

Reviewed on 2021/08/09

Great

Great

Pros

Used it for surveys here at work. It has been used for teaching purposes also.

Cons

The options needs to be out there to be sent via text messages.

Response from Survey Planet

*The options needs to be out there to be sent via text messages.*

Hi Joshua, we do offer notifications over text and email. You can find those options in your profile settings. Click on the 3dots in the upper right corner, then click on Account, and then add your phone number.

After that go to the Survey that you want to get notifications for. Click on Settings, then notifications, and then check the notifications for text or email.

Good luck with your surveys!

Maria
Overall rating
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The Perfect Business Surey Software

Reviewed on 2024/12/16

Pros

For business surveys, Survey Planet offers great features and has been very capable.
I like that this software makes getting feedback easy.
Comes with awesome survey templates that are ready to use.

Cons

No regrets with Survey Planet. Has worked well.

Jessica
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A survey tool that is simple yet powerful

Reviewed on 2025/02/02

It has been great for helping me collect feedback swiftly and efficiently whether on work projects...

It has been great for helping me collect feedback swiftly and efficiently whether on work projects or events I am hosting in my personal life. It’s a go-to tool for no-frills survey needs.

Pros

Survey Planet makes it very easy to create and share surveys. The interface is simple, and the unlimited question and answer limit offered on the free plan is a major plus.

Cons

The design and customization options are a bit lacking and advanced features, like logic branching, require a paid subscription.

Caitlin
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great Platform For Making Professional-Looking Surveys

Reviewed on 2024/11/26

Survey Planet is great for anyone who is looking to create professional and polished surveys for...

Survey Planet is great for anyone who is looking to create professional and polished surveys for all kinds of different reasons with minimal effort and without a lot of extra costs.

Pros

I love that it is super easy to use, even for beginners, is mobile-friendly and has a large variety of templates and themes to choose from to personalize your survey exactly how you want it.

Cons

I don't like that certain options are limited on the free plan and it relies heavily on a stable internet connection as it doesn't have an offline mode which can make it difficult for users in rural areas like myself.

Greg
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Happy Customer

Reviewed on 2024/08/19

I was looking for a product that I could get up to speed on quickly and Survey Planet fit the bill

I was looking for a product that I could get up to speed on quickly and Survey Planet fit the bill

Pros

It had a very easy set-up process and very straightforward to use.

Cons

I didn't have any problems with Survey Planet, it was a breeze to use.

Desiree
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Survey Planet easy for all

Reviewed on 2024/12/12

Loved it. Designing surveys with Survey Planet is super easy and with the free option it saved me a...

Loved it. Designing surveys with Survey Planet is super easy and with the free option it saved me a good deal of money.

Pros

I love that so much is offered for free use. You can make a great survey using that version. One of my favorite things they offer free is the ability to have help wording your questions appropriately. That's so helpful when creating professional surveys.

Cons

I was disappointed that you couldn't add pictures without paying for an actual subscription. The prices monthly may be to pricey for someone who may only need to make one or two surveys.

Matt
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Survey Planet

Reviewed on 2025/01/09

Overall we are happy with Survey Planet.

Overall we are happy with Survey Planet.

Pros

Survey Planet is very user friendly. Their customer service is top notch.

Cons

The features are extremely basic. The free version is limited.

Emily
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Speech and Language Therapist

Reviewed on 2024/12/24

Pros

Survey Planet is very user-friendly. It is a great way to get honest feedback and has brilliant survey templates

Cons

Options on the free plan are limited, other than that very satisfied!

Maria
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great App, very intuitive

Reviewed on 2024/07/06

Pros

Nice pricing
Customizable and easy to use
Analysis functionality

Cons

No cons detected, it's intuitive and easy

Devan
Overall rating
  • Industry: Government Administration
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Website, very user friendly

Reviewed on 2023/11/21

Very positive experience. I recommend this site to any municipality looking to comply with public...

Very positive experience. I recommend this site to any municipality looking to comply with public consultation requirements.

Pros

My favourite feature is that Survey Plant allows you to pay for just one month at a time, rather than forcing you to pay for a year. At our Municipal Office, we need to do public consultation on a few matters and being able to circulate a survey for just a couple weeks for one flat fee is great.

Cons

No complaints - the website is very user friendly.

Kerrissa
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Survey Review

Reviewed on 2023/06/21

Pros

The most I liked about survey planet is the easy user friendly layout of the website.

Cons

What I least liked about Survey Planet is the need to pay extra to add modifications to your survey template.

Amber
Amber
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Get Survey Planet to Create Surveys and Other Forms With Ease

Reviewed on 2022/06/03

Pros

Easily create survey, easily use the template, easily re-purpose templates, so the them is easy. So much I can say about this software. The time I save is priceless.

Cons

There actually isn't a con. This software does everything I need for it to do.

Fred Xorla
Fred Xorla
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for quickly creating and deploying online surveys

Reviewed on 2021/09/01

Survey Planet is very well suited for light surveys and market or client polling and has therefore...

Survey Planet is very well suited for light surveys and market or client polling and has therefore been quite useful for us to quickly gather feedback from our collaborators during or after joint public events. The training or learning time for new users has also been very minimal, with most new team members teaching themselves off a few online tutorial videos. and that has been the most useful upside to switching to Survey Planet for our light surveys.

Pros

The most outstanding thing about Survey Planet is that it is extremely easy to learn and use. The customization options offered under the free plan aren't too bad either; as compared to other free alternatives. Finally, there isn't a cap on the number of surveys that could be deployed in a given month. And that's not the case with most others

Cons

Data organization and management features are greatly underdeveloped. A lot more could be done to help users preview, manage and carry out light analysis of collected data. I was expecting a lot more in this regard on the paid version.

Alternatives Considered

Google Forms and SurveyLegend

Reasons for Choosing Survey Planet

Survey Planet was cheaper, even if not as sophisticated, it served the purpose for which we were using Typeform 60% of the time.

Switched From

Typeform

Reasons for Switching to Survey Planet

The were all quite similar, without much difference So we keep switching, and it depends mostly on the preference of the team leader which one we end up going with
Grace
Overall rating
  • Industry: Public Policy
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is one of the best survey tools I have ever used

Reviewed on 2021/09/02

I have worked with Survey Planet in both my previous job and the current one. The ease of use is...

I have worked with Survey Planet in both my previous job and the current one. The ease of use is not comparable to any of the other survey software I have used, which was why I recommended it for the team when I joined my current job. We rely on it to gather ideas from our project partners and clients on our activities and also gather insights from sector players when working on new research ideas. The entire process of creating the surveys and receiving data can be achieved very promptly and very efficiently. It has been really wonderful to work with.

Pros

Survey Planet allows me to preview the look and feel of my questionnaire on both pc and mobile devices while designing it. This gives me the chance to revise any layout or visual elements before launching and allows me to ensure maximum user friendliness for my respondents. Another thing I like about Survey Planet are the templates. They are very extensive and mostly only require very little editing to have them ready.

Cons

What would be really great is if they could add more features for working with multimedia content like audio notes and videos into our questionnaires.

Alternatives Considered

Google Forms and Zoho Survey

Reasons for Choosing Survey Planet

Survey Planet has an easier and faster survey builder.

Switched From

SurveyMonkey

Reasons for Switching to Survey Planet

There was no particular reason actually.

Response from Survey Planet

Hi Grace,

thank you for your kind words!

We are looking forward to incorporating file uploads and multimedia in the future as this is a highly requested feature. Please stay tuned until future updates!

-David

Justin
Overall rating
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Survey Planet's Online Survey and Polling

Reviewed on 2021/07/08

Our overall experience with Survey Planet has been overwhelmingly positive. The faculty love being...

Our overall experience with Survey Planet has been overwhelmingly positive. The faculty love being able to ask the students questions and poll their views and provide a confidential and anonymous way to do it.

Pros

What we liked most about Survey Builder is the ease of use. The software walks you through step-by-step from creating the name of the survey, to the questions posed to your audience, what format you want the questions in (written response or multiple choice or other) then allows you to preview the survey before submitting it. We, the management team all agreed it was so user friendly and easy to use.

Cons

There is literally nothing that the faculty and staff disliked about using Survey Planet online, so this is the easiest response I'm going to have.

Response from Survey Planet

Thank you for your Kind words, Justin!

Good luck with your surveys!

Mohammed
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for mass market surveys

Reviewed on 2021/06/15

Survey Planet helps us to deploy in the shortest possible time -- from idea conception to feedback...

Survey Planet helps us to deploy in the shortest possible time -- from idea conception to feedback data extraction. Overall, survey planet has helped our team save considerable time and effort in the decision making process of whether to bin or push new project ideas.

Pros

The customizable templates are my favorite feature of Survey Planet. Once we started exploring the full array of design and custom features, we were able to make our surveys much more visually appealing, and funny enough got a lot more people participating in our quick blast surveys.

Cons

The data analysis features can be improved. Also, I feel like some focus could be directed at developing offline versions for wider use and application.

Carlos
Carlos
Overall rating
  • Industry: Chemicals
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Time optimization and survey responses.

Reviewed on 2022/03/10

We have used it weekly to evaluate various services and systems to users. The answers help to...

We have used it weekly to evaluate various services and systems to users. The answers help to improve things and fix bugs. The user is fundamental in this evaluation and recognition stage. The Survey Planet software has been great for all of us.

Pros

Survey Planet has saved us a lot of time in preparing questions and forms with satisfaction and evaluation surveys for our users. I really like its GUI interface and the available and very creative templates to use in the forms. The tool is one of the best on the market and of all that we have tried because it is more stable and easier to use. We create simple and complex surveys to email users to respond and then analyze the results.

Cons

I don't see any kind of error or bug in Survey Planet during this 1 and a half year of use. Me and the team are very satisfied.

João
João
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SurveyPlanet is a good review builder.

Reviewed on 2021/10/16

SurveyPlanet has been a great way to get feedback on the development and products/services being...

SurveyPlanet has been a great way to get feedback on the development and products/services being offered. Surveys are easy to do and also to send to users.

Pros

SurveyPlanet software has great template and survey creation features. It's something easy to build and send users to respond. The response analysis functionality is very good and helps to analyze users' opinions and create statistical reports. It's easy to customize and has great performance on Windows.

Cons

SurveyPlanet can add more templates with new updates. What you have is great but there could be more to help us.

Response from Survey Planet

Hi João!

Thank you for your feedback!

If you have any suggestions for new templates please send them to [email protected]

Nicholas
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 2021/10/21

Very good. Overall, no serious complications. The affordability is why I will recommend to...

Very good. Overall, no serious complications. The affordability is why I will recommend to colleagues.

Pros

The affordability. I initially wanted to use Survey Monkey, but the pricing was absolutely ridiculous compared to Survey Planet. I appreciated that you billed me monthly, rather than one large annual fee.

Cons

Not many cons. If anything, the data that I exported (using Excel) was somewhat scattered; there was a lot going on.

Response from Survey Planet

Hi Nicholas,

Thank you for your kind words and the review.

In case Excel export doesn't work for you, you can always export in CSV.

If you find any difficulties with exporting, or any other features, be sure to contact us at [email protected] or leave us feedback at [email protected].

Good luck with your surveys!

-David

Alex
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very low cost, but fairly limited functionality

Reviewed on 2022/06/15

Largely positive when dealing with short, simple surveys. Doesn't have the same degree of functional...

Largely positive when dealing with short, simple surveys. Doesn't have the same degree of functionality as surveymonkey but you get what you pay for and most of the time we could find a way around it (even if it made for quite a clunky experience for respondents).

Pros

We used this software to run some very short and basic surveys with our customers. $20 a month and cancel anytime makes it one of the cheapest options available.

Cons

The features are very basic. Skip logic and question branching are limited and you can't pipe text from previous answers into later questions.

Merrek
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Survey Planet

Reviewed on 2021/10/21

Great experience. Excellent software and customer service.

Great experience. Excellent software and customer service.

Pros

I love that the software is extremely user-friendly and I love their excellent customer service. Special thank you to [SENSITIVE CONTENT] for helping me.

Cons

I cannot think of anything. It is an excellent product.

Alternatives Considered

SurveyMonkey

Reasons for Switching to Survey Planet

I found it to be user friendly, customer service and price.

Response from Survey Planet

Hi Merrek,

Thank you for your kind words.

We are happy to hear that you are satisfied with our services!

If you need anything you can always contact us at [email protected] or leave us feedback at [email protected]

-David

Lesley
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent product

Reviewed on 2022/11/01

Pros

Easy to use and customize! Excellent customer service and support

Cons

Features and service were all excellent. Our organization switched to another survey provider to align with existing products that had already been purchased and does not have annual subscription fees

Sheila
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Use Survey Planet At Every Step Along Your Business Journey

Reviewed on 2022/08/31

Pros

East of use. Comprehensive set of Tools to build out survey. Excellent data export. Good graphics.

Cons

I would like to be able to split results into date ranges in the executive summary, ie Here's a picture of our first responders vs those who responded to multiple email campaigns.