Kapwing Reviews

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207 Reviews

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kapwing is my secret weapon!
Reviewed on 2022/01/11
Pros
This is one of the most powerful, yet inexpensive and easy-to-use video editing software I've found. It can be glitchy at times, but the value is out of this world. I blow my team away with how fast and efficiently I can edit and turnaround video projects.
Cons
The layers, fonts, and texts seem to change sometimes when you go to render your video which is horribly frustrating but support is pretty quick to respond.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Editor for On-the-Fly Project
Reviewed on 2021/09/11
It was difficult to learn, but after browsing the features and capability (including the speed of...
It was difficult to learn, but after browsing the features and capability (including the speed of import/export of files) we knew it would be the perfect in-between for video editing.
Pros
There is no program or drive required for use. To our knowledge and experience, Kapwing is a browser-based editor, and it is a fairly robust service. It may take a while to learn and memorize the quirks that exist in the program, but it is freely available, and that has helped us out tremendously.
Cons
The paywall. The paywall seems unusual and perhaps unfair. Hard to tell because it exists behind the option to save more than a handful of files. The price tag is high, but that tag doesn't prevent us from using the core features.
Alternatives Considered
Adobe Creative CloudReasons for Switching to Kapwing
While Adobe no doubt has a host of features, we were looking for something simple, fast, and inexpensive. Adobe was none of those things.- Industry: Banking
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Can't trust it IMO
Reviewed on 2023/08/13
I spent 6 hours creating a video and a Kapwing bug, which they fully admit to, erased all my hard...
I spent 6 hours creating a video and a Kapwing bug, which they fully admit to, erased all my hard work. They offered me $5 for my troubles. Gee thanks. I bill out at $400 an hour, Kapwing. How do I send you my bill??I no longer trust this product and would advise anyone to consider other products, ESPECIALLY if you plan to create long videos.Sincerely, Disgusted Kapwing user
Pros
Great choice of stock images and videos.
Cons
Reliability. WARNING: Kapwing may delete hours of your work on a video, at random and without warning, like it did with me. They claim to have a "revision" system that can reload past versions in an emergency but it didn't work either.This thing has horribly coded saving system IMO, with inadequate redundancy.

- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best online video service ever. And a miracle for deaf people.
Reviewed on 2020/02/12
This review is focused only on one of Kapwing feature - AI generated subtitles. I known that...
This review is focused only on one of Kapwing feature - AI generated subtitles. I known that Kapwing offers many tools for online video editing (and they are very good), but I'm using just one of them - Subtitler. This tool is able to autogenerate subtitles for video in almost any language. And this is cool! You know - I'm deaf (or almost deaf, to be correct) and thank to Kapwing I’m now able understand and react on videos from my friends :) (I’m able to read and write in 6 languages, but if someone sent me video-message, I was f*cked… :D Not any more, thank to this service). Before Kapwing I had to download the video, extract audio from it, process the audio file with dedicated software and then, finally, I got subtitles (poor quality subtitles, I have to say). With Kapwing I just paste URL to Subtitler and get subtitles. Miracle, for me.
Pros
- it works like a charm
- simple use, perfect output
- multi-language support (AI autogenerated subtitles are best on market (seriously. I tried many other services))
- it's free (mind-blowing! Service of this quality free? Just WOW!)
Cons
- nothing at all
- OK, there are some glitches in AI autogenerated subtitles, but the output is "good enough" in most situations

- Industry: E-Learning
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Personalize Your Videos with Kapwing
Reviewed on 2023/01/07
Very good - especially since I was able to do what I needed in terms of adding captions to existing...
Very good - especially since I was able to do what I needed in terms of adding captions to existing videos right away. Several of the recent updates will allow me to expand what I'm doing with my videos and easily make them more uniform and branded.
Pros
Very easy to upload existing videos for editing and adding captions. It's possible to create a video background for an audio only recording that can easily be uploaded and shared to YouTube.
Cons
Like most software these days, it starts very clean and simple and then the designers add more and more features. This is both good and bad. Good because some of the features are useful for my business. Bad because it makes what was a simple and clean process more complicated.
- Industry: Online Media
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
What the point of editing if you cant't upload?????
Reviewed on 2021/09/24
Hi, Im Starken BeanO. Im a Good YouTube With over 122 subs, and I've been looking for a good and...
Hi, Im Starken BeanO. Im a Good YouTube With over 122 subs, and I've been looking for a good and free editing website. Then I came across this, Kapwing. It was awesome and I found a whole lot of things i can do.
Pros
Im a Good YouTube With over 122 subs, and I've been looking for a good and free editing website. Then I came across this, Kapwing. It was awesome and I found a whole lot of things i can do. Add cool music, cut parts, screen record, ect. this came out as one of my best used of editing website.
Cons
There were no problem what so ever, no lag and no crashing. But the biggest and THE funniest thing I EVER saw. Whats the point of hard sweat and tears of editing and so we can have to UPGRADE just for a couple of more minutes for a video. and I'm talking for the people that has the same problem. Its an awesome website but why do you Upgrade to publish files over 250MB and to export videos over 7 minutes? Fix this for the people that like this website and you'll find yourself as the best editing website on Google and any other sites. And just so you can't see people writing the same review as I did today.
~SB
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just get Kapwing and actually get your content out there
Reviewed on 2023/01/10
It's incredible. So happy to be able to push forward with our content strategy.
It's incredible. So happy to be able to push forward with our content strategy.
Pros
Kapwing is hands down the most important thing to happen to me within video. It took me from giving up on creating content, to actually getting things out into the world once every two weeks - they just make it so much easier to put out polished videos without a lot of time / work / technical knowledge.
Cons
Some of the really heavyweight features in premiere are not in Kapwing. But frankly I don't know how to use them anyway and all they are is a block to me getting content out there.
Reasons for Choosing Kapwing
I could not actually get through editing videos in PremiereSwitched From
Adobe Premiere ProReasons for Switching to Kapwing
Ease of use and built in AI to make creation simple and streamlined- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
memes as a service
Reviewed on 2020/02/12
Great experience using the product, especially with a small team
Great experience using the product, especially with a small team
Pros
I use Kapwing to create video content and memes for my early stage company.
This has been a great way to generate traffic to my professional website and leads to higher engagement on our company's social media channels.
Cons
I don't have any complaints at this time
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome video editor
Reviewed on 2022/03/20
Great product, pretty easy to use, has tons of usefull tools.
Great product, pretty easy to use, has tons of usefull tools.
Pros
Pretty easy to use, has tons of usefull tools. I like it a lot.
Cons
low quality of the video on the free version
- Industry: Human Resources
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Why I choose Kapwing?
Reviewed on 2023/08/29
The tutorial Is clear and it's easy to use . The effect that you need when editing a video are...
The tutorial Is clear and it's easy to use . The effect that you need when editing a video are super and the result is excellent.
Pros
When you start using digital for a living it IS important to find good products that are free and easy to use. Kapwing is realky helping me as à community manager. I needed an editing tool that was easy to use and Kapwing realky help me. Free of charge and es easy to use, I recomend it to someone who start online.
Cons
Nothing yet! And I think that I will be satisfied
- Industry: Music
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love Kapwing!
Reviewed on 2023/05/11
Pros
I can quickly and easily make custom videos for a variety of platforms (TikTok, Instagram, YouTube, etc). There are TONS of templates, video clips, elements, etc. It helps my videos look professional. I have very little video experience, and yet I was able to pick up the ins and outs of Kapwing very quickly and easily.
Cons
I wish there were a few additional editing features - for example - controlling how long fades are (as opposed to picking "fast" or "slow"). I wish there were FX that would sync to my audio (like BeatLeap).
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
It's a great resource
Reviewed on 2023/03/28
I am a first time user still, and it exceeded my expectations that much so I was thinking of using...
I am a first time user still, and it exceeded my expectations that much so I was thinking of using Kapwing more than Abode pro and purchase the full year. However, after i had finished my first project and saved and downloaded it for use; it looked great and worked perfectly. I went back to the edit of the video and it had lost the uploaded filming and edits I had made. All the time I had spent compiling the whole thing ....just gone! I thought maybe I had made a mistake (Benefit of the doubt) made another and more or less straight away the same thing happened. This has made me question if I should go ahead for the full version and not just the free one.
Pros
Easy to get on with. Does exactly what it says on the tin.
Cons
after i had finished my first project and saved and downloaded it for use; it looked great and worked perfectly. I went back to the edit of the video and it had lost the uploaded filming and edits I had made. All the time I had spent compiling the whole thing ....just gone! I thought maybe I had made a mistake (Benefit of the doubt) made another and more or less straight away the same thing happened. This has made me question if I should go ahead for the full version and not just the free one.
- Industry: Internet
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Waste of Money Doesn't Work and No Refunds
Reviewed on 2023/03/15
It was terrible. I bought the software to help increase my productivity and output a better...
It was terrible. I bought the software to help increase my productivity and output a better product.That was further from the reality. I wasted an entire day and never got a final product. When I purchased another product and completed everything within an hour.
Pros
The silence remover and the audio enhancer
Cons
How nothing worked and was never able to export my project.
Alternatives Considered
Cleanvoice AIReasons for Switching to Kapwing
It had an all in one ability.- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Kapwing can save you time with adding video subtitles
Reviewed on 2022/05/25
Kapwing has potential, and its feels the team of it is working on it with love and I believe its...
Kapwing has potential, and its feels the team of it is working on it with love and I believe its can get better
In any way it can save you significant time in positioning the subtitles in your video and this is my main use with the tool, it is better to edit the video in professional software and use Kapwing as an add-on to the subtitles job.
Pros
*The tool helps to create subtitles for a video automatically, with AI it detects the words of the person in the video and writes what he is saying, and it can be done with several languages including automatic translation into a different language from the one heard in the video. but you still have to check the subtitles boxes and fix the mistakes of the AI, any way it saves you time with the subtitles placing job on the video timeline.
*when you export a video it optimizes nicely the file size.
*you can download and upload srt file easily and apply it to the video.
Cons
*There are still some bugs especially with long videos you can suffer from not saving work with the subtitles or some subtitle parts that just disappear and it can cause double work, until it fixes I protect my work with downloading the srt file and upload it.
*Sometimes the editing tools there feel basic and messy compared to the familiar editing software, it is difficult to cut a specific in your video.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Kapwing – ‘a versatile tool to create any content easily with drag and drop actions’
Reviewed on 2020/09/25
I like to use this tool . As I sated, Kapwing has a lot of good features and the default configurati...
I like to use this tool . As I sated, Kapwing has a lot of good features and the default configuration with the social networks is very convenient for me. So, my overall experience with Kapwing is very good.
Pros
I think trimming the video is super easy in Kapwing with drag and drop actions. This software is absolutely an easy platform for the beginner. I am convinced with a lot of free features of Kapwing which are very useful. I love the fact that they have an auto-subtitle option and this is really time-saving. Also, I would like to mention the resizing feature which makes it easy to create different content on the same platform. I think the online editing opportunity is very useful because there is no hassle to install it on the computer. You can edit anything from anywhere. The default configuration for various social media is amazing and this option allows me to publish the videos smoothly.
Cons
I didn’t like that I lost my work a few times and I think glitches occurred with my task. I observed exporting videos sometimes a slow process. I like to use this tool but wish if they could have more features and elements to be even more creative with this software.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top Web App for video editing
Reviewed on 2021/09/12
It's been really fun to work with Kapwing and the support has been really great. I have been able...
It's been really fun to work with Kapwing and the support has been really great. I have been able to create videos that have been really appreciated very well.
Pros
Availability of features, access, ease of use, voice to text, and animated graphics.
Cons
I have had this product for two years and I have not found any cons yet.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Surprisingly inexpensive
Reviewed on 2021/10/05
Pros
What I like the most about this software is that it is free and have a lot of premium features like removing background from videos. I use it online and it works like wonders. You also don't have to worry about your progress because they automatically saved it if you login using your account.
Cons
What I like the least about this software because since you only can use it online, if there's anything happen to your internet connection when you're editing your video, they'll crash and you would be unable to continue your progress. I hope they make the download feature available in the future.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Customer Service Terrible and Publishing fail quite often
Reviewed on 2020/05/21
The customer service is awful and nonexistence. You would be working on a project and it do not...
The customer service is awful and nonexistence. You would be working on a project and it do not publish. You have to start the whole thing over again and at times that still does not work.
You reach out to customer service on all platforms and no one answers or respond
Pros
The software is not difficult to use. It is simple but the output is also simple
Cons
Publishing is awful. Many times does not work
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Glitchy with bad customer service
Reviewed on 2022/12/09
I am actually very disappointed. I am not one to write bad reviews, but their disregard for...
I am actually very disappointed. I am not one to write bad reviews, but their disregard for customer service just left a bad impression.
Pros
They have a few cool features for creating social media content. I Enjoyed there smart cut feature.
Cons
Very glitchy. Oftentimes, when you export the elements, will move around the screen. Even after reviewing and editing. It's not good for videos over 5 minutes; anything longer, moves too slowly. Also, I was a few hours late before the cancellation. They would not provide a refund or take responsibility for their glitchy software. This is even after I have donated 1 hour of a live video interview to give their company feedback on their software. I was on a trial, then worked with the software for a month before onboarding my entire team. Yet, no refund on a month that we were no longer going to use.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The easiest and fastest way to produce great videos!
Reviewed on 2018/12/20
Seriously love kapwing. been a customer for years now and they are constantly innovating. and the...
Seriously love kapwing. been a customer for years now and they are constantly innovating. and the value you get for you money is unbeatable.
Pros
- super easy to use
- many many features
- no editing skills required
- produce content for all plattforms
Cons
- you have to download and reupload your video if you want to use multiple tools.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love using Kapwing
Reviewed on 2022/04/16
I'm a huge fan of Kapwing for a variety of reasons. It's easy to use, it's intuitive, it's...
I'm a huge fan of Kapwing for a variety of reasons. It's easy to use, it's intuitive, it's web-based, they're consistently coming up with ways to improve the product. It's really a phenomenal product and it's pro version is not prohibitively expensive either.
Pros
My favorite part of Kapwing is how easy it is to use and the large amount of things the software allows you to do without requiring you to download anything
Cons
I would love to see a cheaper pro option especially for nonprofits. I also think Kapwing struggles with larger video files and wish it could handle larger and longer videos a bit better.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Do not buy! The functionality of this product is the absolute worst...
Reviewed on 2020/05/25
You might get the job done eventually, but it will be like pulling teeth 10x. Honestly the people...
You might get the job done eventually, but it will be like pulling teeth 10x. Honestly the people who designed the piece of junk should be ashamed that they charge for it. I'm not making this up. Do not pay these people any money! There are so many other video apps out there. Please do yourself a favor and stay clear.
Pros
It's pretty simple to figure out how to use. After a few minutes of tinkering around with it you can pretty much figure out all that you need to know about how to make a video.
Cons
The functionality of the product is downright shameful. I've never used anything before so riddled with bugs and malfunctions. It's freezes every time. If you try to refresh the screen it makes you wait 10 min for it to reload. If you upload a new video it actually corrupts some of the other videos that have already been uploaded. It actually gets more buggy the more you use it. If you upload audio in it it never plays correctly and constantly plays scratched videos out of sync. Due to the horrible functionality of the product it took me most of Saturday and ALL DAY Sunday to finish a project that really shouldn't have taken longer then 30 min. This is the most frustrating piece of junk I've ever used. They should give me my money back.
- Industry: Investment Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The ultimate social media toolkit
Reviewed on 2020/02/13
My experience with Kapwing has grown from strength to strength as the product has added more...
My experience with Kapwing has grown from strength to strength as the product has added more features and functionality, making the work I do in social media management so much easier.
Pros
Kapwing provides all the essential tools for creating engaging social media content, in one place. The most helpful tool within the product for me has been the resizing tool, which allows me to optimize the crop of my content for different platforms. It also gives me the option to export in GIF or MP4 for video-based content which saves me so many additional steps to export in other tools.
Cons
There are SO many different features, sometimes you have to look a little longer to find what you are looking for.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing tool for easy and quick content creation
Reviewed on 2020/08/03
A brilliant content creation tool for social media that has a tonne of features available even in...
A brilliant content creation tool for social media that has a tonne of features available even in the free version.
Pros
Kapwing is an incredible tool for social media content creation, be it GIF's, images, videos, it has a suite of tools to create awesome looking content in minutes.
Cons
May take some time for absolute beginners to wrap their head around. Could do with a mini tutorial for new users.

- Industry: Hospitality
- Company size: 201–500 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
easy to use
Reviewed on 2023/01/13
Pros
I like the menu such of song, picture and text. it is easy to work out. the integration system with google is helping me a lot to download the source that i need to be nailed it
Cons
the media sometimes has crash and slow when we put some pictures in one moment.