Mosyle Business Reviews

How easy it was to set up and that it integrates perfectly with Google Workspace, since we don't use a traditional AD or IAM software we rely heavily on integrations with Google and Mosyle have really managed to make it easy and seamless to connect with almost zero hiccups.

The interface can sometimes be a tad slow and one thing that I sometimes get a bit frustrated about is navigating in the management console since it's all in the same page. I like to hit backspace/back button on my mouse to go back but that takes me away from the management console. With that fixed I would rate this 5/5 rather than 4.5/5

Simple & powerfull Mac-Management for a good price!

Printermanagement/Macdeployment/Appmanagement

The software itself is very good. Has most functions we need for Apple Device Management. And it is easy to deploy.

The renewal process is awful. They only support automatic renewal but don't give you the proper way to adjust the number of seats. They don't have account manager or customer success team to help user review the contracts, agreements and price. Everything go through the Support Ticket. For a SaaS targets to enterprise market, it is so inconvenient and so difficult to communicate. We tried to reduce the number of licenses but was not able to make it for weeks.

Getting it set up was basically almost trivial. We have a pretty simple corporate design, so getting this working for a small to medium business was ideal.

The documentation is FAR from technical enough when things go at all sideways, which they ALMOST ALWAYS do. Please consider bolstering your documentation quality and quantity. It's not *terrible*, but it's definitely not comprehensive enough for something as relatively complex as this. Also, pkg management is quite suboptimal. I wish there was some better way without having to pay of your enhanced services :(

7/days a week support, ease of opening and responding to tickets,

there in nothing not to like Mosyle Business

Extremely quick responses to my support questions.

The only annoying thing so far that I've discovered is sometimes the page will refresh and it'll hang there. Not sure if its because I'm using Chrome on the Mac, and not Safari. Will check on that later.

Communication, pricing, and ease of use.

Some features that are not available such as installing a single app onto a cellphone instead of creating an additional, separate profile.

Intuitive management of our Apple products.

I wish it would remember my username and password when logging back in, but I appreciate the security

everything , support are the great , the tools are easy to use.

N/A , Mosyle is a great tool , nothing i dislike so far.

The simplicity the ergonomic, the ease of use, the intuition

Not sure about that so far... sorry !...

Simplicity of the product is something we really like

Limited features / available resources online

everything, the software is very nice , nothing bad to say

nothing everything is working fine and support is very helpful

Simple, relatively easy to use and great support !

Some missing features available on other MDMs (yes, I know...)

Simple to use and all our computers in one place!

Not sure how to use all of the tools inside, but we're learning.

The support, the possibility of scripting (testing) and costumize everything.

The login and MFA process for admin and account. No SAML or directoty sync link customer.

The support so far has been great! They explain clearly and in detail for someone without foundation to understand.

NA, too early to tell. I have not been using Mosyle long enough to form an opinion.

Good support, rich in functions, managable to setup even with limit previous knowledge

Some documentation could be a bit more detailed