Dealer Car Search

3.4 (23)
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All-in-one business management suite for car dealerships.

Overall rating

3.4 /5
(23)
Value for Money
3.1/5
Features
3.3/5
Ease of Use
3.7/5
Customer Support
3.6/5

57%
recommended this app
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23 Reviews

Kevin
Kevin
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Value!

Reviewed on 2018/07/10

This software helped us save a substantial amount of money on our website and advertising cost. It...

This software helped us save a substantial amount of money on our website and advertising cost. It also has a built in CRM which allowed us to combine two different software platforms into one, reducing cost even further.

Pros

DCS does 95% of what our old software did but costs much less. It's a tremendous value and the customer service is excellent.

Cons

Has a few quirks. Doesn't have quite as many features and not as much customization as some of the competition.

Steven
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best Bang for your Buck

Reviewed on 2019/11/04

It seems to be the best bang for your buck. There are other products out there that do the same...

It seems to be the best bang for your buck. There are other products out there that do the same thing, but are not as widely used so the search results returned are not as apparent.

Pros

It is very user friendly. When posting new inventory, it walks you through the steps so that you do not forget anything. Uploading existing photos is easy. The app is very user friendly.

Cons

I tried to make a sold vehicle active again and the steps to do so were not clear to me. I had to call customer support and they walked me through the process. When I have to do it again, I will probably have to call again because it is not a clear process to me. The integrations are helpful, but they need a little work as to customizing what you want to see on FB or Craigslist.

Tasney
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

You do not have the time, energy or money to waste on this CRM/website

Reviewed on 2023/12/04

There isn't a perfect system but this was a terrible choice. I ended up switching back to dealer...

There isn't a perfect system but this was a terrible choice. I ended up switching back to dealer center and am still paying dealer car seach until my contract is up in March. I had no other option as it was costing my money not having my cars post. I think they need a few more years to work out all the kinks before offering this as a CRM as well. An example... You can't send/ receive pictures from customers in the CRM.

Pros

I was referred to them by Frazer and I didn't find and I didn't find any bad reviews. The problem is it has a strange back end that kept blocking stock numbers so I could never be sure my cars were being posted. If I sell them they do not always come down either. I switched to dealer center and still have the same problem.

Cons

They required a contract which I thought was strange but I really didn't think I would switch my CRM and Website with in a year so I signed up. I have had nothing but problems since. The inventory management is terrible it will not seamlessly integrate with Frazer or dealer center. I have about 98 cars in inventory and I never know what is posted and not. The customer service is terrible. You spend hours on the phone and it is always the other systems fault but they manage to "fix" it.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Value

Reviewed on 2019/05/08

Pros

The cost is much less than the competition but offers many of the same features. You have the ability to choose upgrades but only if you need/want them. East to use backend and great customer service.

Cons

Doesn't have as many features compared with more expensive options, but still not bad for the price. Customizing the website is limited because they are made from templates and not one-off.

Clifton
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We've been using this product now for about 7 years now & it's the brain child of all our...

Reviewed on 2017/12/05

I can upload all my inventory and it'll export it to all the authorized sites I have assigned with...

I can upload all my inventory and it'll export it to all the authorized sites I have assigned with them.

Pros

We love this product, because once I upload the vin number of our inventory. Once it decodes the vin number, it'll upload the make, model, trim level and equipment. And once you upload the pictures of the vehicle, we your permission the system will export all your vehicles to your website and your other authorized advertisement sites.

Cons

Sometimes it decodes the vin number of a vehicle we input incorrectly. So, we have to make sure that we display it correctly, with the right vehicle model trim level. And I wish that when it decodes the vin number, I'd have to really make sure the correct equipment is checked off. Other than that, it's a very dependable system.

David
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible program

Reviewed on 2023/05/08

Terrible. Won't ever go back. Tech support tried hard to make things work to no avail. Talking to...

Terrible. Won't ever go back. Tech support tried hard to make things work to no avail. Talking to customer service or sales is a joke. They are never wrong and you are the idiot.

Pros

Lots of options, if you want to pay for them all.

Cons

Difficult to use. Does not integrate well with other programs.

Steven
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

What a shmuck

Reviewed on 2020/07/15

Anyways I'd rather pay what little money i have to a company that works with me and is not gonna...

Anyways I'd rather pay what little money i have to a company that works with me and is not gonna take me to court for the full amount of the contract if i don't pay 600 today. Pandemic. I followed rules and shut down. no government help. I'm sure the lawyer you guys spend 5k on will beat me in court for the 2400 i owe you for a service you quit providing. WHAT A JOKE. If you would have kept providing the service you would have gotten paid what i owe and kept my business for years to come. I don't give money to people who kick me when I am down.

Pros

The software is not bad. I would not sign up for the reputation manager as it didn't really do what I wanted.

Cons

The constant harassing phone calls while my dealership was shut down for Corona. I am a small dealer and just getting started. Calling 2x a day for money I don't have is insane, especially when we are not operating. They gave 50 percent off the first month and i paid that. They shut my website down without saying anything to me. Then had some guy call me from his or maybe his mothers basement. He told me they told me about the website being shut down, no redord on my end and no way to know what email address it was sent to. sounds like a lie... NO they did not they called and asked for accounts payable. Well guess what. There is no accounts payable right now. lol. So i need to give them 600 dollars which this guy is bound and determined to collect. Sadly I've spent every dime i have on parts and cars to get my business back up and running. Which is now even more difficult with no GD website because this company is trying to bully me.

claude
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great product but too pricey.

Reviewed on 2020/08/04

When I asked if they could adjust their pricing a little, they tried to upsell me.

When I asked if they could adjust their pricing a little, they tried to upsell me.

Pros

The product is high quality and easy to use.

Cons

When comparing the overall value of this product, it is too pricey.

MICHAEL
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Entry level website

Reviewed on 2020/11/24

They provided a great service for us, but the times have changed and we needed a higher quality...

They provided a great service for us, but the times have changed and we needed a higher quality website, photos, contact options etc...

Pros

This company offered a great value for the price. The website was decent and it pulled directly from my DMS. The price point at the time could not be beat.

Cons

The ability to display high quality images was not available.

Pouya
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Bad company to work with

Reviewed on 2021/01/14

Too expensive

Too expensive

Pros

I didn’t like anything they had to offer

Cons

Worse platform
Text feature is not to generate leads

Curtis
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Dealer Car Search Doesn't take Security Seriously

Reviewed on 2017/12/20

Pros

The support is good and the product is decent. The websites are canned but effective. SEO is good and managing inventory is simple enough that we don't need web developers to do it which is a plus.

Cons

This company doesn't take security seriously. When we signed up the company collected credit card information using adobe sign. They then emailed the credit card number back in a confirmation email. It took me a long time to even convince them that this was a security issue and they finally told me they were going to take care of it. A year later when we had to update our credit card on file, I found out that nothing has changed. It's concerning that a web company lacks basic understanding of security in credit card number handling and processing.

donna
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to Use Inventory managment

Reviewed on 2019/05/17

This product tracks our inventory in an effective and efficient manner. Easy to see our profits and...

This product tracks our inventory in an effective and efficient manner. Easy to see our profits and losses. Easy to see what has photos on our website and what does not

Pros

Easy to upload photos and track inventory and profits

Cons

having to rearrange photos if not uploaded a certain way

Jeffrey
Jeffrey
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Just switched over

Reviewed on 2021/02/12

When we switched to dealercarsearch the setup process was very easy. They provided training and...

When we switched to dealercarsearch the setup process was very easy. They provided training and even said they have someone to train new employees 24/7.

Pros

I really like the built-in CRM along with the round robbin feature that carsforsale does not offer!

Cons

I don't like the fact that I feel like a lot of the features are up-sales I wasn't made aware of. When I asked about the product to my sales rep I was hit with a 200% increase in price per month.

Brooklyn
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love dealer car search

Reviewed on 2019/11/14

We absolutely love dealer car search at Brasfield Auto. It helps us with Marketing Because it...

We absolutely love dealer car search at Brasfield Auto. It helps us with Marketing Because it takes time off out hands by posting vechiles to more than one seller site at a time . Not only that but it allows us to post to Facebook market place through our business site. We have even got more traffic in car sales! Just this week we have sold a total of about 4 cars!

Pros

Great marketing methods. Phenomenal Customer service that will help you with anything you need

Cons

can not view FB inventory through phone app. However, still worth the money!

Belinda
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Still a newby

Reviewed on 2019/11/26

It's been great so far but wish it was easier to relist a vehicle that was marked sold by accident.

It's been great so far but wish it was easier to relist a vehicle that was marked sold by accident.

Pros

Love that it is user friendly and walks you through the steps when entering a new vehicle. That's a plus with me since I tend to always forget something that I do daily.

Cons

Honestly I haven't had anything but if I had to say something then it would be customer support needs to be a little bit more knowledgeable in some areas

Doug
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Very intuitive full featured tool for the small dealer.

Reviewed on 2018/03/07

Pros

Manual adding vehicles to your inventory is a breeze with their app and you can picture vehicles with it also. The wholel interface is simple.

Jessica
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

A average software for dealerships

Reviewed on 2022/01/13

Pros

Great way to keep track of inventory, ease of use. but not a huge fan of the customer service that was offered. i did find a few glitches.

Cons

the cost compared to other companies and the features that they offer, constant calls which was unnecessary

Bras
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Dealer Car Search

Reviewed on 2019/11/12

Pros

Nice looking website once it was finished and live.

Cons

Ok price value but any extra features or add on for software was very expensive.
Base package didn’t offer much more than generic information uploaded.

KARZAN
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

professional website and better price

Reviewed on 2020/05/05

Pros

it look more dynamic and propositional, easy to login and doing thing on it.

Cons

posting my cars to other social media it annoying.

PABLO
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Very disorganize system

Reviewed on 2020/07/20

Pros

Cheap (but you get what you pay for)
Easy to use

Cons

Horrible design
Bad customer service
Techs are not prepared for common task

Lucas
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

10 Years ago Customer service was terrible

Reviewed on 2020/12/10

10 years ago the customer service was terrible and we get a call a couple times a year, to sign up...

10 years ago the customer service was terrible and we get a call a couple times a year, to sign up with them again. Not interested, have a new Company that we Love! *Carsforsale*

Pros

Not in Use. No Longer using this software.

Cons

Limited, Not enough features for our company.

Alternatives Considered

Carsforsale.com

Reasons for Switching to Dealer Car Search

We didn't know about others until we had bad experience with this company.
Marjorie
Overall rating
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Dealer Car Search Review

Reviewed on 2021/07/28

Pros

The variety and amount of information that was available

Cons

Sometimes it took some looking to find what I was looking for

Amber
Overall rating
  • Industry: Maritime
  • Company size: 501–1,000 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Car Finder

Reviewed on 2020/10/13

Ability to create the car i like and go test drive whatever i want.

Ability to create the car i like and go test drive whatever i want.

Pros

Ability to look around and find the perfect car for your every day needs without spending a fortune

Cons

Finding multiple cars you like and having to go to different locations to test drive them out does suck