FaceUp Whistleblowing System Reviews

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43 Reviews

- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best
Reviewed on 2022/05/06
Pros
FaceUp makes you look good even without makeup. I wish I didn't need online dating but I do.
Cons
When you use FaceUp you need to long out each time. If you don't want FaceUp running.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FaceUp was a game changer
Reviewed on 2024/10/29
I have been thrilled with FaceUp. It has changed our reporting system and ability to address...
I have been thrilled with FaceUp. It has changed our reporting system and ability to address concerns and issues in a much more timely manner. Our students and staff feel safe and supported now with a much better system in place. Support from FaceUp when needed has been thourough and timely.
Pros
It has been so simple to use and has created a safe reporting environment for students and staff.
Cons
I haven't had many complaints. We don't utilize it to its fullest but that's probably more on us!
Alternatives Considered
WhispliReasons for Switching to FaceUp Whistleblowing System
Cost was a major player however I loved that this was developed with educational institutions and students in mind versus corporate and commercial settings.Response from FaceUp Technology
Hi Jennifer,
Thank you for sharing such a thoughtful review! We’re delighted to hear that FaceUp has made a real difference for your organization, helping to create a safe reporting environment for students and staff. Knowing that our platform is contributing to a safer and more supportive setting is truly rewarding for us.
We're here to support you and are glad to hear you've been pleased with our service. If you’d like to explore additional features or tools within FaceUp to maximize its potential, please don’t hesitate to reach out.
Thank you for being part of the FaceUp community!
Warm regards,
Kristyna, Brand Marketing Manager
- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Face up in the primary school
Reviewed on 2021/09/02
Our children have not used it extensively. they are preferring to talk face to face, but in certain...
Our children have not used it extensively. they are preferring to talk face to face, but in certain cases it has worked really well.
Pros
It is user friendly and sometimes the children feel better knowing that someone has heard them, even just writing it down often provides some calmness.
Cons
It must not be used for children to threaten each other.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An Effective Internal Comms Platform
Reviewed on 2024/07/24
Existing whistleblowing solutions often fail to deliver real value to employees, focusing solely on...
Existing whistleblowing solutions often fail to deliver real value to employees, focusing solely on EU compliance. FaceUp stands out by genuinely caring about people within companies, providing a safe, anonymous space for employees to voice their concerns. Through FaceUp, employees can easily and securely address issues like bullying, sexual harassment, occupational health and safety, discrimination, ethical concerns, as well as share ideas and feedback directly with someone in their organization who can help.
This platform has been crucial for our company, significantly improving our awareness of employee concerns and enhancing overall well-being.
Pros
FaceUp allows employees to easily, anonymously, and safely communicate their issues to a person within the organization who can assist them, ensuring their concerns are heard and addressed effectively.
Cons
After over a year of using FaceUp, neither I nor my colleagues have found any issues with the platform.
Reasons for Switching to FaceUp Whistleblowing System
Most whistleblowing solutions focus solely on EU compliance and fail to deliver real value to employees. FaceUp stands out by genuinely caring about people within companies, offering a safe, anonymous space for employees to voice their concerns.- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FaceUp is Fast, Easy & Affordable Whistleblowing Software A+
Reviewed on 2024/10/31
From my first contact with FaceUp, implementation and now actively using the software the first...
From my first contact with FaceUp, implementation and now actively using the software the first word that comes to mind is EASY. FaceUp provides great support but even more importantly provides the tools to manage the system yourself.
Pros
FaceUp has easy implementation and great reporting features. I love that it is customizable and user friendly.
Cons
I have no complaints about FaceUp Whistleblowing System. It is easy to use and has been a great addition for our team.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
great platform for non-profit use!
Reviewed on 2024/10/29
This platform allows our members/volunteers/parents to discretely communicate with us and we in...
This platform allows our members/volunteers/parents to discretely communicate with us and we in turn can correspond back with anonymity as well if we so choose. Our team and users feel safe!
Pros
the platform is user friendly for both our organization and the user!
Cons
can't think of anything... :) We've used the platform for almost 3 years and have not identified any issues.
Response from FaceUp Technology
Thank you so much for your kind words! We’re thrilled to hear that FaceUp has made a positive impact for your organization, providing a secure and user-friendly platform for your members, volunteers, and parents to communicate discreetly. Knowing that your team and users feel safe using our platform is exactly what we strive for. If there’s ever anything we can assist with, please don’t hesitate to reach out!
Warm regards,
The FaceUp Team
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
FaceUp, shinning a light on the needs of your company.
Reviewed on 2024/10/29
As a Human Resource Generalist for my company, I value the feedback my fellow employees can give...
As a Human Resource Generalist for my company, I value the feedback my fellow employees can give and receive privately through Faceup. We are able to tackle issues they have in a way that doesn't interfere with production.
Pros
It's great for employees to be able to share what's on their minds privately and receive input on their concerns in real time.
Cons
I honestly have a hard time narrowing down a con for Faceup.
Response from FaceUp Technology
Hi Charles,
Thank you so much for your review! We’re delighted to hear that FaceUp is empowering employees in your organization to communicate openly and that it’s supporting your HR efforts without disrupting productivity. It’s fantastic to see how FaceUp is helping you address concerns effectively and privately. If you ever have any feedback or ideas to make the platform even better, feel free to reach out.
Thanks again for your support!
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A Wonderful Whistleblowing Product for the Money
Reviewed on 2024/10/29
It's been a smooth transition and we just could use a bit more employee training and support from...
It's been a smooth transition and we just could use a bit more employee training and support from FaceUp itself, but the product is great!
Pros
It was very easy to set up and interface with internally, especially to make it aligned to our own HR/Whistleblowing policies.
Cons
Because it's a new system, the employees seem hesitant to trust it, especially being outside our SSO.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FACE UP system is easy and a positive for any orgnization
Reviewed on 2024/10/29
Excellent, very positive. Easy setup and reporting is simple.
Excellent, very positive. Easy setup and reporting is simple.
Pros
Simple, easy to use, user friendly, reporting and can complete an anonymous report quickly.
Cons
System could have a more robust reporting system but for our use, it's not any concern at all.
Response from FaceUp Technology
Hi David,
Thank you for sharing your experience with FaceUp! We're thrilled to hear that the system has been a positive addition to your organization and that it’s simple and user-friendly for reporting. Your feedback on enhancing the reporting capabilities is valuable, and we’ll keep it in mind as we continue to improve the platform.
Thanks again for your support and for choosing FaceUp!
Kristyna, Brand Marketing Manager
- Industry: Oil & Energy
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Raising concerns made easy
Reviewed on 2024/10/30
very positive , our employees used the system coupke of times, and our auditers are highly...
very positive , our employees used the system coupke of times, and our auditers are highly impressed with this
Pros
its user expereience that provides comfort it is confidential and the multi langiage tht allows our french speaking employees and suppliers to use the system
Cons
Maybe reminders of open events, so I will get an email reminding me
Response from FaceUp Technology
Hello Yeela,
Thank you so much for your review! We’re delighted to hear that FaceUp’s user experience and multilingual support are providing reassurance and ease for your team, especially for your French-speaking employees and suppliers. It’s wonderful that the platform has impressed your auditors as well.
Your suggestion about reminders for open events is very helpful—feedback like this drives our continuous improvements.
Thank you again, and feel free to reach out with any further thoughts.
Kristyna, Brand Marketing Manager
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product!!
Reviewed on 2024/10/29
I've had a very pleasant experience! Faceup makes the process run as smoothly as possible!
I've had a very pleasant experience! Faceup makes the process run as smoothly as possible!
Pros
I like the ease of use for both the employee, as well as the Compliance and HR teams.
Cons
I haven't encountered any issues in the course of using Faceup!
Response from FaceUp Technology
Hi Ana,
Thank you so much for your positive feedback! We’re thrilled to hear that FaceUp has been easy to use for both your employees and your Compliance and HR teams. It’s great to know that the platform is running smoothly for you and enhancing your experience.
Thanks for choosing FaceUp, and please reach out anytime if we can support you further!
Best regards,
Kristyna, Brand Marketing Manager
- Industry: Professional Training & Coaching
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Face Up Thumbs Up
Reviewed on 2024/10/29
We haven't had a whole lot of people use it, but I think the people who have used it we glad to...
We haven't had a whole lot of people use it, but I think the people who have used it we glad to have an option for anonymous reporting. Both of the people reviewing the reports have liked the interface.
Pros
I liked the ease of use and the multiple reporting options. I like being able to select anonymous or not.
Cons
There hasn't been anything we haven't like yet.
Alternatives Considered
ADP Workforce NowReasons for Switching to FaceUp Whistleblowing System
Selecting because of Pricing and ease of useResponse from FaceUp Technology
Hello Cristina,
Thank you for your positive review! We're thrilled to hear that the ease of use and multiple reporting options, including the choice for anonymity, have been beneficial for your team. It's great to know that FaceUp is providing a valuable option for anonymous reporting, and that the interface is working well for your reviewers.
If there’s ever anything more we can do to enhance your experience, please feel free to reach out.
Kristyna, Brand Marketing Manager
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
FaceUp is a huge upgrade from our prior platform
Reviewed on 2024/10/29
Pros
FaceUp's whistleblowing system is super easy to use, has a great adaptive dashboard that is intuitive, and the cost cannot be beat.
Cons
Sometimes the dashboard can be wonky with classifying issues and closing out, but overall it is a huge upgrade from competitors and the last platform we used.
Response from FaceUp Technology
Hi Jamie,
Thank you for your review! We’re thrilled to hear that FaceUp has been a significant upgrade for your team. Your feedback on the dashboard is valuable, and we're continuously working to make improvements. If there’s anything specific you’d like us to address, please let us know.
Best regards,
The FaceUp Team
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really happy with FaceUp
Reviewed on 2024/10/30
Generally a really positive experience so far
Generally a really positive experience so far
Pros
Easy to use, actually anonymous, encourages employees to share both positive and negative feedback
Cons
So far nothing has come up that we haven't liked
Response from FaceUp Technology
Hello Camilla,
Thank you for your kind words! We’re delighted to hear that FaceUp has been easy to use and is helping create an environment where employees feel comfortable sharing feedback openly. It's great to know that the platform is meeting your needs so well.
If you have any questions or ideas as you continue to use FaceUp, we’re here to help!
Kristyna, Brand Marketing Manager
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Whistle blown
Reviewed on 2024/10/27
Pros
Allowing the user to express valid concerns without fear of punishment.
Cons
Having to potentially ruin someone else's well being. Forcing one to do the right thing vs looking the other way and minding ones own business.
Response from FaceUp Technology
Hi Andrew,
Thank you for your feedback! We’re glad to hear that FaceUp has helped make it easier to voice concerns without fear. We know that addressing tough issues can be challenging, and we’re here to support you in fostering a safer, more transparent workplace. If you have any more thoughts during your trial, please let us know!
Best,
The FaceUp Team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very satisfied with this product
Reviewed on 2024/11/08
We are a small company enhancing our sercuty policies. Faceup was a clear and easy tool to support...
We are a small company enhancing our sercuty policies. Faceup was a clear and easy tool to support our requirements communication around our Whistleblowing policy.
Pros
Ease and clarity. We needed a simple tool to support out whistleblowing policy and this tool made it easy.
Cons
Don't really have anything to complain about. Platform is straightforward and pricing is reasonable.
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Satisfied well with the system
Reviewed on 2023/05/01
I am very happy with the system.
I am very happy with the system.
Pros
I like the most user-friendly environment, its simplicity, number of languages it provides and the friendly price. I also appreciate we are supporting a good case.
Cons
There is nothing I don´t like. The staff is friendly, I also appreciate the notification on news or useful information on whistleblowing.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy and efficient whistleblowing tool
Reviewed on 2023/04/20
Pros
FaceUp is an excellent whistleblowing tool for companies. It is efficient, easy to use, and supports multiple languages. Additionally, the system's ability to maintain anonymity ensures that employees feel safe reporting any issues they encounter. The fast and easy implementation, combined with the great price, makes this system an excellent investment for any company looking to ensure compliance and integrity.
Cons
We are satisfied with everything, the system meets all the requirements we must comply with under the Whistleblowing directive.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Affordable and reliable whistleblowing solution
Reviewed on 2023/02/02
Our experience is excellent, from easy implementation through to working with reports. FaceUp is...
Our experience is excellent, from easy implementation through to working with reports. FaceUp is customizable and has a lot of features for value.
Pros
It is easy to use and an effective two way communication tool. The software is constantly developed according to the customer's needs.
Cons
There is nothing that is not useful so far.
- Industry: Furniture
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FaceUp is compliant with the EU Whistleblowing Directive
Reviewed on 2023/02/02
Employees can report incidents anonymously and safely. They are able to make anonymous reports in...
Employees can report incidents anonymously and safely. They are able to make anonymous reports in writing and orally.
Pros
The tool is simple to use for both employees and administrators.
Cons
I have not found any issues or problems so far.
- Industry: Construction
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very easy to implement and use, great support.
Reviewed on 2023/02/06
The interface is pretty intuitive, administrators can communicate with whistleblowers very easily.
The interface is pretty intuitive, administrators can communicate with whistleblowers very easily.
Pros
Set up can be completed in minutes. It is anonymous and secure.
Cons
I think the UX is very good but there are some things to be improved.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy & well-structured communication platform
Reviewed on 2021/09/04
The biggest benefit is the simplicity of having everything in one place, while well organized....
The biggest benefit is the simplicity of having everything in one place, while well organized. FaceUp has a lot of features that make everything even easier for us, such as dashboards which show us the bigger picture about the current atmosphere within the company.
Pros
It’s really easy to send a report through FaceUp, and it’s easy to navigate the administration, especially since we can have the reports sorted by different topics. The process is completely smooth.
Cons
Despite our concerns, our employees have reacted well to FaceUp so far. We’re mostly receiving positive feedback.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and trustworthy platform
Reviewed on 2022/11/16
The best benefit is that we don't have to worry about not hearing about employee problems. They all...
The best benefit is that we don't have to worry about not hearing about employee problems. They all know about the possibility of using FaceUp. Reactions to the introduction of FaceUp were positive.
Pros
I was surprised how easy it was to implement FaceUp to our company. It is also very easy for employees to send reports. The administration is clear and user friendly.
Cons
For now I haven't found any cons using FaceUp.
- Industry: Building Materials
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The perfect platform to maintain a safe work environment
Reviewed on 2022/11/11
The platform is intuitive for both users and administrators and the FaceUp team’s overall attitude...
The platform is intuitive for both users and administrators and the FaceUp team’s overall attitude and willingness to customize the features according to our needs is definitely worth mentioning as well.
Pros
FaceUp helps us to ensure and maintain friendly corporate culture through allowing our employees to express any possible concerns. Employees can also stay anonymous during the reporting process, so no one ever has to be afraid to speak up.
Cons
The app and website both work perfectly, although it could be beneficial to have an offline version for when employees don’t have internet access.
Alternatives Considered
WhispliReasons for Switching to FaceUp Whistleblowing System
Same key features for much less money- Industry: Machinery
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Whistleblowing system in a midsize multinational
Reviewed on 2022/11/11
Very positive
Very positive
Pros
The system is very user- and administrator-friendly, allows easy case management. The system is available in all languages necessary. Allows for integration of reports filled through different channels (such as in person or on paper). Supporting documents provided - awareness material, QR code... Very favourable pricing.
Cons
Nothing, we are happy with all features and would not suggest any changes.