MyOperator Reviews

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66 Reviews

- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good Platform
Reviewed on 2023/02/22
It solves the problem of finding and paging the person of great interest at the time of requirement...
It solves the problem of finding and paging the person of great interest at the time of requirement by a customer.
Pros
Easy to use, ease of configuration, easy to propagate
Cons
sometimes it becomes confusing while editing
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Virtual Number for small business
Reviewed on 2023/02/22
I am running a tuition agency and was facing an issue that we were not able to track and keep a...
I am running a tuition agency and was facing an issue that we were not able to track and keep a record of all the calls we were getting on our personal phone number. Now MyOpertor made it easy to manage and record the calls at once place and we can later listen these calls too if required.
Pros
I like most the call recording & IVR feature available in My Operator. Call recording helps to monitor the agent's performance and in case we miss anything we can later listen to the call again.
Cons
I think they should have a feature to integrate with Google ads or with other ads management platforms also in their basic plan.
Alternatives Considered
ExotelReasons for Switching to MyOperator
We just started our business and we don't have any company registration other alternatives were not providing service because of that, My Operator provided service on the basis of my aadhar only.- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
No Updates in Product & Price Increasing Every 6 Months
Reviewed on 2023/10/09
I won't recommend it to anyone to go for it. There are similar products available in market at...
I won't recommend it to anyone to go for it. There are similar products available in market at better pricing.
Pros
It has nothing exceptional to offer in comparison to other similar products available in market.
Cons
The pricing keeps on increasing every 6 months. I have been using it more than a year now.. Every time on renewal they increase there charges to which they have no solid reason. There are upgrades in product technically .
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Managing client and prospects calls became so easier and systematic with MyOperator
Reviewed on 2023/02/20
We needed a single number to connect our entire team to handle calls from clients and prospects....
We needed a single number to connect our entire team to handle calls from clients and prospects. With normal mobile SIM cards, it was becoming difficult. Especially handling our business calls after business hours and on weekends. We tried some call center software in the market, but out of all of the tried ones, MyOperator did stick with us. Firstly the setup was very easy and non-technical. Then we found setting up IVR very easy with their Humonid Voice and visual call flow builder. The best part is we could map all team members on one single number and set business hours to attend client calls. We have not experienced call drops since we started using MyOperator, so that's a critical factor that made us finally select MyOperator. Great value for money overall.
Pros
Impressed with how easy it was to set up a call center with MyOperator and map all our team members on it. And loved their IVR and parrel call handling the most.
Cons
A bit pricey compared to similar products in the market. Better quality though.
Reasons for Switching to MyOperator
Call uptime and simplicity were impressive and decisive factors for us.- Industry: Media Production
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A must have buy
Reviewed on 2023/03/09
Pros
MyOperator solves the hassle that every company face in their work module. It has some amazing features that helps to save time and efforts. I would highly recommend MyOperator to my friends.
Cons
Nothing in particular. Everything is sorted

- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
If you're looking for a genuine service, myoperator should be last on your list.
Reviewed on 2023/02/28
very bad experience. I certainly would not recommend it to anyone. They are more like a company...
very bad experience. I certainly would not recommend it to anyone. They are more like a company made with an intention to take money from customers and change terms so they can do things how they want
Pros
What I liked about the company and the software is how unprofessional they are in their approach. They are so good at being unprofessional and cheating that you wouldn't realise what hit you
Cons
So here's what happened. I took the software from the company. The deal was done. But they changed the terms on their own and did not care to inform me. Once they payment was made, they decided to vanish. Today when I call them, they tell me that my annual plan was valid for 8 months. In what world is annual=8 months?
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great app with value for money operability and easy to end user for telephone services
Reviewed on 2023/02/22
It was a good experience overall using the MyOperator platform for running out 24x7 mental health...
It was a good experience overall using the MyOperator platform for running out 24x7 mental health helpline, however, there were instances where our monthly waiver and credits were not credited timely and it had cost additional charges for a couple of months. so it wasn't the company's fault but the customer executive was not well aware of the issues and continuously mishandled the troubleshooting. Which was later handled smoothly.
Pros
Easy to use, transparent plan and facility for top-up
Cons
Nothing as such, overall experience using MyOperator was good so far
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best IVR Solutions
Reviewed on 2023/02/22
It has solved my centralized one contact for our customers for sales and support.
It has solved my centralized one contact for our customers for sales and support.
Pros
I like dialer facility like phone dialer and unlimited call recording
Cons
Incoming number shows after call disconnection which is causing problem for customer identification.
Alternatives Considered
KnowlarityReasons for Switching to MyOperator
Price- Industry: Broadcast Media
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Myoperator is recommended
Reviewed on 2023/02/27
Good
Good
Pros
Simplicity in the UI and implementation
Cons
There is no option to configure Thank you voice note after the recording in IVR
Alternatives Considered
Knowlarity- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficient way of Call Management
Reviewed on 2023/03/07
Pros
We had been struggling to manage our leads and not having a single number for our business was creating a chaos. All of the issues were resolved with MyOperator Dialer App. I love how easily we were able to transition to this tool.
Cons
None at the moment. Everything is aligned to our business needs
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rave Review on MyOperator
Reviewed on 2023/02/22
The call volume from various callers is being managed efficiently. The reports help in understanding...
The call volume from various callers is being managed efficiently. The reports help in understanding what we need to improve on.
Pros
The call distribution between all the agents is very organised and easy to use. The call log helps to monitor the calls.
Cons
We have not tried the integration, would like to explore it. Otherwise, nothing that we did not like.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's a nice utility for business having multiple pleces, workers
Reviewed on 2023/02/21
Good, easy to use
Good, easy to use
Pros
Overall use of platform is simple. In particular viewing, listening old calls are easy
Cons
No such aspect in overall software. All facilities are useful
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Yes it is MyOperator....!!!
Reviewed on 2023/02/22
Five Star....!!!
Five Star....!!!
Pros
Call flow setup is so easy - any one can customise it in minutes...!!!
Cons
Nothing as off now. I am happy with it........
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good product for Businesses
Reviewed on 2023/02/20
Pros
Makes the call flow easy for agents as well as administrators. The reporting is also proper and on point
Cons
Customer support can be improved, many a times the CSE's doesn't respond properly
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good Product. Value for each Penny spent
Reviewed on 2023/02/22
V. Good
V. Good
Pros
Features are easy to use and are most relevant to our requirements.
Cons
While Customer calls up number is not displayed for us to calla back.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I am using My Operator IVR service last 2 Years. It is very easy to use.
Reviewed on 2023/02/21
Pros
Dashboard, Call tracking, Report Call recording.
Cons
Difficulty in Call Structure designe and alert setting.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Value for money
Reviewed on 2023/02/22
We are using this software more than 2 years, we would like to continue the same.
We are using this software more than 2 years, we would like to continue the same.
Pros
The features and flexibility, looking for an long term relationship
Cons
It would be great if we can edit the number without deleting the user
- Industry: Information Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Setting up complex IVR is easy
Reviewed on 2023/03/07
Pros
The IVR we wanted to set up is complex, MyOperator helped us set us such a complicated IVR in a simple way. The processes are easy to understand and use
Cons
None so far. I am happy with the product and services
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Baypark
Reviewed on 2023/02/22
good
good
Pros
the software is very easy to use by any one
Cons
nothing in specific regarding this software
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent service
Reviewed on 2023/02/23
It is going continue better and using it since last 7 to 8 year.
It is going continue better and using it since last 7 to 8 year.
Pros
Easy to manage, there are multiple features that we are using and got in this price.
Cons
Its little bit slow so need to be solved...
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's good service
Reviewed on 2023/02/21
Pros
End user portal very good. And representative service also good
Cons
All things are very good. Worth to use anyone from small scale to large scale
- Industry: Furniture
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A good software for inblound calls
Reviewed on 2023/02/24
Overall it's a good package, accepts voice mails quality and price hikes.
Overall it's a good package, accepts voice mails quality and price hikes.
Pros
Features like call logs and missed call notification mails are outstanding.
Cons
The sound quality of voicemails for missed calls is terrible and could be better. It's really tricky to listen to recorded voicemails. Secondly, a bit disappointing thing is the price hikes.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Satisfied
Reviewed on 2023/02/22
Good
Good
Pros
Easy to use all is ok no any issue this software
Cons
Total out going calls count data not received
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very quick & easy IVR set up with call tracking
Reviewed on 2023/02/20
Pros
The best part is the ease of set up. Within a few minutes the system was live with IVR and everything else. I just had to tell my sales agents to download the MyOperator Dialer app and use it to make business calls. I could see their call logs and recordings in front of me on the software.
Cons
I couldn't find any cons as of now. I'll use it a bit more & give further feedback.
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good Communication System
Reviewed on 2023/02/27
So far so good.
So far so good.
Pros
Easy operations of the product with recording & tracking.
Cons
Not sure on that perspective, as I have never gauged this product on such parameters.