LeanPay Reviews
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7 Reviews
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very useful and user friendly
Reviewed on 2022/09/20
Pros
Easy to implement, and to use. We are three users, not all of them are digital natives, but everyone found it very easy to use.
The homepage summarizes perfectly the financial situation of the company: paid, due and pending invoices, and payment delay. moreover, you can connect your bank and the payments are automatically associated with the invoices.
Last but not least: the customer service is very friendly and responsive
Cons
I thought texting was going to be an option soon when I signed up, but it still isn't.
Iwould like some more features : the ability to customize dunning dates for certain customers, the ability to suspend and resume dunning for all invoices.
Response from LeanPay
Bonjour Leslie,
Toute l'équipe de LeanPay vous remercie vivement d'avoir pris le temps de nous donner votre avis sur l'outil.
Dans une démarche d'amélioration continue de notre logiciel, nous prenons bonne note de votre souhait de pouvoir relancer par sms et d'avoir plus de flexibilité sur les dates des relances.
Nous vous informerons de l'évolution de ces fonctionnalités.
Bien à vous,
L'équipe LeanPay
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very good cash collection tool with very good ROI indeed
Reviewed on 2022/09/21
Leanpay helped us to improve the way of collecting credits from our customer and to reduce the...
Leanpay helped us to improve the way of collecting credits from our customer and to reduce the average number of collection days from 110 to 90
Pros
Very user friendly interface
Simple and accurate metrics and KPI's
Efficient collection tools with customable scenarios
Cons
Sales representatives portfolios are not easy to manage
As well, levels of user's rights
Response from LeanPay
Thank you for your comment.
An update has just taken place to facilitate account management, we would be happy to present it to you
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
First feedback
Reviewed on 2022/09/20
Positive. Good improvement on DSO
Positive. Good improvement on DSO
Pros
The ease to use and the clear and synthetic dashboard (right information in right place)
Cons
The lack of settings or modifications like customer merging
Reasons for Switching to LeanPay
Response from LeanPay
Thanks for your feedback!
Indeed, many things still go through our technical team.
We develop Leanpay daily to allow more and more autonomy for our customers.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very useful tool
Reviewed on 2022/09/20
Pros
iT IS REALLY EASY!! AND TECHNICAL SUPPORT IS REALLY REACTIVE
Cons
maybe it would be useful to have an automatic report from accounting software, to have always some upgrat informations
Response from LeanPay
Thanks for your feedback!
And thanks for your remark, we need it to make Leanpay evolve in the best way
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Formatub
Reviewed on 2022/09/20
Pros
Ease of use, convenient, fast, follow-up of reminders
Response from LeanPay
Thanks for your feedback!
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Groupe Eco
Reviewed on 2022/10/20
Gain de temps A révolutionné le gestion de nos créances .
Gain de temps A révolutionné le gestion de nos créances .
Pros
Simplicité dans le fonctionnement Rapidité dans la mise en place Période d'essai suffisamment longue pour se faire son avis Tableaux de bord simples et utiles Equipe disponible ++
Cons
Point faible : Je n'en trouve pas ...........
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellente plateforme
Reviewed on 2022/09/21
Equipe présente et à l'écoute
Equipe présente et à l'écoute
Pros
Cette plateforme est très intuitive
Le tableau de bord et le suivi sont très bien faits
Cons
Quelques améliorations à faire. Un connecteur avec le logiciel de comptabilité serait un plus
Response from LeanPay
Bonjour Béatrice,
Toute l'équipe de LeanPay vous remercie vivement d'avoir pris le temps de nous donner votre avis sur l'outil.
Dans une démarche d'amélioration continue de notre logiciel, nous prenons bonne note de votre souhait d'avoir une connexion directe avec votre logiciel de facturation.
Nous vous informerons lorsque ce projet aura abouti.
Bien à vous,
L'équipe LeanPay
