LawToolBox Reviews

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52 Reviews

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Litigation deadline calendaring with ease and accuracy!
Reviewed on 2018/03/26
Peace of mind and professionalism knowing that my deadlines are calculated correctly.
Peace of mind and professionalism knowing that my deadlines are calculated correctly.
Pros
The presumptive deadlines automatically calculating per court jurisdiction. Likewise, the ease with adding division specific and case management deadlines.
Cons
I'd like the rule Authority link to take me to the exact cite rather than just the main C.R.C.P. table of contents requiring that I navigate to the rule independently.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best for Legal Docketing
Reviewed on 2021/11/03
The firm's docketing system was outdated, complex and not compliant. LawToolBox solved all of these...
The firm's docketing system was outdated, complex and not compliant. LawToolBox solved all of these issues which
Pros
This product makes it easy to keep track of deadlines and be in compliance
Cons
n/a - I have no cons for LTB. It does what it is supposed to do.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Amazing feature, but not helpful in Texas cases
Reviewed on 2023/12/18
I would really love to see more Texas based deadline sets so that I could utilize this feature more.
I would really love to see more Texas based deadline sets so that I could utilize this feature more.
Pros
Having case deadline automatically calculate and integrate with Outlook saves so much time!
Cons
There are very little Texas based deadline options and you can not customize your own deadline set.

- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Worth to try
Reviewed on 2019/12/18
It is good to use both Office365 and add-on. Reminding and reporting features are good.
It is good to use both Office365 and add-on. Reminding and reporting features are good.
Pros
An easy to integrate tool. I'm the only one in the office right now. If I have a good experience with this program, I would like to talk to my managers and add this tool to our toolkit.
Cons
The price is slightly higher in my country due to exchange rate. $ 19 a month is a little too much to give to an application in my country.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Works great for standard District Court matters, although it could be more intuitive.
Reviewed on 2018/03/24
It works great as off-site docketing software. It is easy to use (i.e., requires little time to...
It works great as off-site docketing software. It is easy to use (i.e., requires little time to set up each case), and sends reminders regularly and consistently.
Pros
It is easy to use and takes very little training. Even someone with (basically) no legal background would be able to figure it out and successfully use it.
Cons
County Court actions are not included. New tracking features are added periodically, and it would be great if County Court actions could be added in the near future!
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Implementation and adjustments should be easier
Reviewed on 2023/06/09
Pros
Automatic date calculation is very useful
Cons
Errors in automatic date calculation and difficulty adding new employees
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I have used Law Tool Box for a number of years and hope to never have to change!
Reviewed on 2018/03/21
An easy to use and reliable docketing program
An easy to use and reliable docketing program
Pros
Law Tool Box is a reliable docketing program that is easy to use. An added plus is the links to state and federal rules of civil procedure.
Cons
Deadlines do not automatically synch to your calendar without the use of Office 365. I would like to see improvements with the deadline "hide" feature.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This software takes the headache out of calendaring deadlines for me - very reliable
Reviewed on 2018/06/14
Not having to double check deadlines
Not having to double check deadlines
Pros
This software is very easy to use. You do not need extensive training to use this product. I love it!
Cons
I do not like the appointment time field - you cannot tab to it and add info from your keyboard easily because of the : that is pre populated in the field
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Michele's review
Reviewed on 2018/10/09
I like the calculation of dates feature - I have found it to be unerringly accurate.
I like the calculation of dates feature - I have found it to be unerringly accurate.
Pros
The automatic calculation of dates - it saves a great amount of time.
Cons
It is not always intuitive to use; for example, if I close without logging out, it takes a few steps to get back to the file I was in.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Integration Softwares for Lawyers
Reviewed on 2019/04/24
Pros
This software helps to integrate all of the various softwares my firm used to run our practice. It makes everyday tasks much more manageable!
Cons
We had a difficult time installing the software and training some employees on its uses.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Ughhhhhhhhhh
Reviewed on 2023/09/29
Terrible
Terrible
Pros
None! This tool has never worked in the 7 plus months we have been paying for it.
Cons
I bought this subscription in February 2023 because it integrates with MyCase.com, our practice management system. It has NEVER worked. I have tried multiple time to troubleshoot and it has yet to be fixed. I have now demanded a refund... I will be forced to file a small claim to recover my money if they do not respond to me.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Law Tool Box is Amazing
Reviewed on 2021/11/03
I love it. It's the best calendaring tool I've used in 20 years of working in law firms. The...
I love it. It's the best calendaring tool I've used in 20 years of working in law firms. The customer service is amazing.
Pros
It's user-friendly, the customer support is amazing, and it's the best value for the money.
Cons
It's sometimes a little confusing but the amazing support makes it better.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Product is useless and customer service terrible. I give it negative stars.
Reviewed on 2021/03/04
Although I'm told that this tool works ok with MS-Outlook, Outlook is not a calendaring tool that I...
Although I'm told that this tool works ok with MS-Outlook, Outlook is not a calendaring tool that I want to use in addition to my case management software. The product does NOT fully integrate with PracticePanther to the point of uselessness. Also, the incorrect event names and descriptions are the same in both Panther and Outlook. These are the most basic errors that should have been caught well before the product was offered for sale. As a prior computer science engineer, I would call this product BETA. In my opinion, it is unethical for the company to charge for it. Each time I asked to cancel the product, the company wanted to schedule a meeting to discuss my concerns and promised to get back to me, only to leave me with the crickets.
Pros
What I THOUGHT I would like about this product is its claims of integration with my case management software, PracticePanther. But it doesn't. And they won't admit it.
Cons
If I could give no stars for this review, I would. LawToolBox will calculate dates and populate them into PracticePanther, but will not show the underlying statutes that are critical for an attorney. They have no user guide, so I can't look there. Some event names and descriptions are simply wrong. For example, the event may say last day to serve by mail, but the description shows a 2-day calculation for service by fax. The names of the events are pre-pended with special codes that make no sense, such as /, +, >. There are too many problems to recount here. I raised these concerns within the first few weeks of using the product and eventually asked for a refund but they refuse. I am VERY disappointed in both the tool and the company.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cannot do my job quickly and accurately without Law ToolBox!
Reviewed on 2018/03/20
Efficiency, accuracy and peace of mind when tracking deadline.
Efficiency, accuracy and peace of mind when tracking deadline.
Pros
It is easy to set up a case with expedited setup. Can do regular setup if needed. The dates calculate accurately. I like the reminders send to Outlook.
Cons
No way to make a deadlines chart for a period of time showing only cases for one attorney, and exclude all the other attorney's cases. Wish I could track the same Complaint served on multiple defendants and their individual deadlines for Answers and account for any Extensions of time granted a bit more easily. Right now I just manually make a deadline for each, or edit those I input prior. Wish I had "Date of Mediation" among the other trigger dates. Wish I knew how to create custom reports filtered for my attorney and her cases.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am a long time user and fan of LTB.
Reviewed on 2018/03/27
Accuracy on deadline calculations and a huge savings in time which increased productivity.
Accuracy on deadline calculations and a huge savings in time which increased productivity.
Pros
After hand calculating deadlines for many, many years, I am very happy to have been introduced to LTB. It saves an incredible amount of time, is very easy to use, and makes recalculating deadlines so easy. It also has a lot of great forms and if you ever have a question, customer service responds quickly, is extremely knowledgeable about their product and gets the problem fixed.
Cons
The real estate calculator doesn't help our firm much and we have contacted LTB who is working on some changes so that we can use it in the state of Colorado.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience with the LTB software has been great.
Reviewed on 2018/03/21
This software help me do my job and be a better paralegal. I don't have to spend my time in this...
This software help me do my job and be a better paralegal. I don't have to spend my time in this busy office hand calculating and calendaring deadlines.This software helps me keep our team more efficient by using the reports.
Pros
It takes the guess work out of calendaring and provides peace of mind. It is easy to use and easy to teach others.
Cons
We do not have Integrated Deadlines and I don't like how I have to "update" to get things on the calendar and the process I have to go through to change a date or cancel a date. I think that should be all part of the software.
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I enjoy working with Law Toolbox for the ease of docketing deadlines.
Reviewed on 2018/03/28
Pros
It automatically generates deadlines and puts them in outlook. This makes my job function quicker and easier since I don't have to populate the dates after a Complaint is filed.
Cons
It populates deadlines that I don't always need. The attorneys don't want unnecessary deadlines clogging their outlook calendars.
Response from LawToolBox.com
Thank you for your review! In response to your comment, "It populates deadlines that I don't always need. The attorneys don't want unnecessary deadlines clogging their outlook calendars", this is actually one of the top features that sets us apart from all other docketing solutions. In LawToolBox you have the ability to hide ANY deadline that does not apply to your case. Even better, you can now set a template that automatically hides the deadlines every time you set up a case, so you don¿t have to hide them individually every time. If there is one instance where an automatically hidden deadlines applies, you can just reactivate in that one case. Hope this helps! Thank you for being a valued LawToolBox customer!
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Too many deadlines that don't apply. Not available in various states we litigate in.
Reviewed on 2018/03/20
Pros
Rules ( in case you need to determine where the deadline came from or what It relates to); templates; automatic calendaring suggestions once the at issue date is known i.e. you can basically add directly from the scheduling order.
Cons
Too many deadlines appear that do not relate to the case. LTB does not recognize many of the different states we litigate in for that particular states rules/deadlines.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Deadlines matter!
Reviewed on 2018/12/04
LawToolBox fills a need. We are happy to have a powerful safety net and tool backing us up. We...
LawToolBox fills a need. We are happy to have a powerful safety net and tool backing us up. We don't miss deadlines as a team because of the functionality LawToolBox provides.
Pros
LawToolBox is extremely important to our practice as it auto calculates deadlines and calendars them for you/the team. It keeps us in compliance with state rules.
Cons
It seems to only run on outlook and that computer usually has to remain on to keep synchronizing.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best legal software! Best company!
Reviewed on 2018/09/28
This software is the best legal support software on the market. This company is the best with tech...
This software is the best legal support software on the market. This company is the best with tech support, customer service, billing, etc. There are many, many companies out there that would do well to model themselves after this company.
Pros
It is so easy to use, follow, and understand. This software saves me at least 10 minutes per case per day.
Cons
I want to enter the date that I want the diary to appear as opposed to their automatic 7 day format.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
LawToolBox provides an easy and functional way to track litigation matter calendars.
Reviewed on 2018/03/20
Efficient form of establishing an initial case calendar in state and federal court.
Efficient form of establishing an initial case calendar in state and federal court.
Pros
The software is user friendly, allows for editing trigger dates, and comes with accessible customer service for those tricky questions / situations.
Cons
There is a certain amount of personal oversight required to ensure that the automatically generated dates are correct and not duplicative of those issued by the court.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
LawToolBox is a great tool when it is updated and working correctly.
Reviewed on 2018/03/23
It is a great tool for calculating and double checking deadlines in litigation.
It is a great tool for calculating and double checking deadlines in litigation.
Pros
The deadlines are calculated instantly. It is a great tool to double check computing deadlines and I appreciate the reference to court statutes.
Cons
As new statutes arise, LawToolBox seems to have difficulty keeping up with the new changes and/or amendments. LawToolBox needs to update their program more quickly.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
It's all right.
Reviewed on 2018/03/23
knowing that all of my deadlines, even the hidden ones, are on my calendar, is a great benefit. ...
knowing that all of my deadlines, even the hidden ones, are on my calendar, is a great benefit. But that's what the program is designed to do, so it should be a benefit.
Pros
appears to keep up with the latest rule changes so I dont have to. And when it does run correctly, I know I have all of the important deadlines on my computer and on my phone.
Cons
it locks up my computer or shuts down too frequently.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Docketing
Reviewed on 2018/10/11
Keeping case calendars is essential and LawToolBox is a great way to keep track of all the...
Keeping case calendars is essential and LawToolBox is a great way to keep track of all the deadlines and also having the email alerts is extremely helpful.
Pros
Ease of use - adding entries and having the ability to edit the entries as the case progresses is one of the best tools.
Cons
I didn't like the pop up options for tutorials, but reached out to the support team and that was taken care of quickly.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I use this daily and find it easy and useful
Reviewed on 2018/03/20
Pros
That is calculates the deadlines for me automatically, that it is easy to use and that it can be shared with others within the firm
Cons
That is does not calculate all deadlines automatically. For instance, when a hearing is approaching the deadline to respond to motions changes. This program does not automatically calculate that so I have to do it myself