Uberall Reviews

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33 Reviews

- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Scaling Your Local Marketing
Reviewed on 2023/10/12
Pros
Uberall is flexible and allows for customization based on our specific business needs. It adapts to our industry and target audience, which is essential for any successful local marketing strategy.
Cons
Consider conducting a trial period or seeking recommendations from businesses similar to yours to ensure it's the right fit for your local marketing strategy.
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Momentfeed user
Reviewed on 2020/08/05
Overall, I have enjoyed my experience using Momentfeed. There are many added features that we have...
Overall, I have enjoyed my experience using Momentfeed. There are many added features that we have through momentfeed that we didn't previously have access to with birdeye (Insights and reporting section, paid media)
Pros
My favorite aspect of MomentFeed is the Paid Media Module. The Paid Media Module is where you can create Facebook Ads. What I love about the Paid Media Module is how much more detailed you can make your ad campaigns versus going directly through Facebook. Momentfeed makes it easy to optimize your campaigns objective, delivery, and call to action. I also enjoy how I can create a campaign for all 3 of my stores at once. Previously I was boosting each store's post individually, which was much less detailed and a lot more work.
Cons
One thing I do not like about MomentFeed is the reputation management tool. We previously used birdeye and all reviews were left in one place. On MomentFeed, I have to filter through each platform to view and respond to reviews (Yelp, Google, Facebook, etc...).
Response from uberall
Hi Melody, Thanks for the thoughtful review. It is great to hear that your team is benefiting from Paid Social Media Manager. We also appreciate your feedback on the Reviews Management capabilities. Our product team is always looking for ways to improve the platform so we appreciate the feedback and will share with our internal team. Please don't hesitate to email [email protected] with any questions. - Kyle Koch, MomentFeed VP of Client Success
- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Good Account Manager, Ok Product
Reviewed on 2018/06/12
Some updates went live quickly.
Some updates went live quickly.
Pros
The dashboards were intuitive, especially after the most recent round of updates. Customer service was responsive.
Cons
The updates that were supposed to be aggregated across 300+ sites sometimes worked, and sometimes did not. Out dashboard indicated that our information health was 100% but after a brief spit check of some of the live listings, that was not the case.
- Industry: Human Resources
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Multiple locations? Need help managing them? Uberall is your key
Reviewed on 2019/08/06
In order to maintain our directory listings (mainly Google) Uberall allowed the business to solve...
In order to maintain our directory listings (mainly Google) Uberall allowed the business to solve this easily. Location managers are added per location to manage their individual directory. Benefits are the improved local SEO and brand online reputation management.
Pros
The ease of implementation and changes
Cons
I really can't think of any right now.
Alternatives Considered
YextSwitched From
YextReasons for Switching to Uberall
The customer service was far superior. The product offered similar directories to Yext. Uberall was better value for money and the team has a sense of humour, unlike the Yext robots.Response from uberall
Thanks for your feedback.
It's great to hear that you are finding our software to be so easy to use and that it's helping you to maintain your listings accuracy.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Pleased with product.
Reviewed on 2020/11/05
Positive experience, pleased with how training is going
Positive experience, pleased with how training is going
Pros
Accurate tracking for google and Facebook reviews
Cons
dashboard glitches as far as store inaccuracies go
Reasons for Choosing Uberall
Monetary reasons and dissatisfaction with Moz productSwitched From
Moz ProReasons for Switching to Uberall
monetary and customer service was a positive experienceResponse from uberall
Thank you for the review Lauren! Glad the Facebook and Google review tracking has been useful. We'd love to better understand the dashboard glitches you are experiencing so we can pass that feedback onto our engineering team. Please feel free to reach out to your client success manager or email [email protected].
- Kyle Koch, MomentFeed VP of Client Success

- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MomentFeed is an innovative digital partner that provides excellent account service.
Reviewed on 2020/10/30
MomentFeed is a fantastic partner that’s always looking to improve their platform. Their account...
MomentFeed is a fantastic partner that’s always looking to improve their platform. Their account service means you’re never more than an email or call away from a solution to any problem.
Pros
MomentFeed allows us to manage listings, reputation and local social for more that 255 stores with a small marketing team of 3 people. Their customer support and account service makes them a fantastic partner.
Cons
We need better and more flexible reporting - similar to Google Analytics. Sometimes the new features can be buggy and take time to work through. Time zone differences present communication challenges.
Response from uberall
Hi John, Thank you for the feedback, we appreciate it. We absolutely strive to help our clients work smarter - so it is great to hear your "mighty team of 3" is able to seamlessly support location-based digital marketing for 255 stores. Thanks for the feedback on our analytics, this is certainly an area we continue to innovate, so we may just reach out to you for your thoughts on what's coming! Also, it is always our goal to deliver bug-free releases, the discovery of even one bug is of concern and we appreciate clients bringing these to our attention, please feel free to reach out to your client success manager with specifics and we will flag for our engineering team.
Again thanks for the review, we look forward to helping your team work more efficiently and increase local search visibility!!!
- Kyle Koch, MomentFeed VP of Client Success

- Industry: Consumer Electronics
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Digitalize business with Uberall
Reviewed on 2020/05/27
we did not take directly services from it, a my client managed it, Overall they provide best...
we did not take directly services from it, a my client managed it, Overall they provide best services to be recognised worldwide i.e to be appeared SEO, brand image. Digital marketing is became so easier with thier analytics, we used it to manage,track location for customer support technicians.
Pros
Awsome tool to collect locaton information, thier best team modify yor business needs accordingly when you have multiple location business and complex role, Love thier working with APIs.
Cons
Initially found some bugs which were resolved in 3 emails. overall not such constraint found. They can introduce a GUI based automated system to generate general customer requirements, instead of devolping every thing new for customer.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review for Moment Feed
Reviewed on 2021/05/06
I am pleased with MomentFeed, and I have not experienced anything wrong with it and whenever I...
I am pleased with MomentFeed, and I have not experienced anything wrong with it and whenever I needed support, their customer support was on top of their game and provided what I needed every time.
Pros
MomentFeed shows potential customers we actually take customer feedback seriously, we are always at reach with MomentFeed since we've been able to respond to at least 97% of reviews both negative and positive with a natural sense of being as direct as possible to the customers concerns.
Cons
It is quite expensive for the non experienced and mid-experienced marketer and it comes with a little bit of a learning curve to make the most of it, in which you have to adapt yourself to the application and its features.
- Industry: Medical Devices
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Never again without
Reviewed on 2021/04/15
Pros
We administrate our more than 120 shops in Germany and Switzerland with ease and an outstandig performance in multiple directories and navigations systems. We also generate our shop sites with uberall, they are modern, light und highly optimized for search.
Cons
It is industry neutral, maybe we have a little more success if we optimize our profile by hand instead of uberall, but now we have 80% of success in 20 % of time (80:20).
Response from uberall
Hi Michael,
Thanks for the helpful feedback. Please get in touch with our Customer Operations Team at [email protected] so we can support you in your profile optimization. We wish you continued success with your business both online and offline. Best, Uberall.

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Yext analog
Reviewed on 2019/12/08
I was searching for a Yext substitution. I found Uberall, I have a call with their representative....
I was searching for a Yext substitution. I found Uberall, I have a call with their representative. Our company tried a tool and it worked for us.
Pros
Price per location/number of directories your business will be submitted, the ability to create custom pages with a builder.
Cons
I have only positive experience while been using Uberall. I don't have anything in mind that is really would bring me negative experience.
Response from uberall
Hi Vladimir,
Thanks so much for your feedback on the Uberall platform.
We are so glad that you love using our listings solution and our custom page builder and we are always striving to deliver the best experience possible for our customers.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Exceptional Customer Service, Easy to Use and Accurate
Reviewed on 2020/11/05
My overall experience has been positive and I've recommended MomentFeed to others looking for this...
My overall experience has been positive and I've recommended MomentFeed to others looking for this type of software.
Pros
I love that I can easily navigate the dashboard and make changes or postings with just a few clicks. I save so much time with MomentFeed than having to do it manually for all pages and locations.
Cons
Sometimes the cost can be a prohibitor but it's well worth it if you look at it with man hours. MomentFeed is great at working with you to find the best solution for you within your budget.
Response from uberall
Hi Nikki - We appreciate the candid feedback and are glad to hear how valuable The MomentFeed dashboard has been to help your team operate more efficiently. We look forward to helping you and your marketing team continue to drive results that make an impact.
Kyle Koch, MomentFeed VP of Client Success
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Taziki's MomentFeed Review
Reviewed on 2020/08/04
Pros
The MomentFeed team is incredible to work with. They are easy to access and solve problems quickly. They are making massive strides in development this year to what was already a great product. MomentFeed has made Social Media and Reputation Manage simple for our locations and convenient for us to monitor on a corporate level. MomentFeed has been a game-changer for Taziki's!
Cons
I love that we have the ability to track the performance of keywords, but the platform needs to be updated for a better user experience.
Response from uberall
Thanks for the review Lauren! We truly appreciate the feedback and are glad to hear that MomentFeed has been a game-changer for you and your team. We look forward to continuing to support your business. -- Kyle Koch, MomentFeed VP Client Success
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
1 year user experience
Reviewed on 2019/07/09
Pros
The customer support as well as the fast overviews about every kind of statistical data.
Cons
Several problems connecting google mybusiness entrys with the software. Had to call Rep sometimes to fix bugs related to it.
Response from uberall
Hi Thomas,
Thanks for your great feedback on our customer support and software. We are thrilled that you have had such a good experience with us so far.
We are also sorry to hear about your issues connecting GMB entries. It sounds like this specific issue has been resolved now but if you are experiencing any other issues please don't hesitate to contact us directly.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Straight forward software that works perfectly.
Reviewed on 2019/07/09
Pros
Everyone is able to use the software because its very straight forward to use. All the functions are thought through very well. You save a lot of time using this tool.
Cons
I need four accounts to get four bills (since we have shops in different countries). I would like to set it all together.
Response from uberall
Hi Ben,
Thanks so much for your feedback.
We are thrilled that your experiences have been so positive and that you find the Location Marketing Cloud so useful and easy to use.
I have passed on your billing feedback to the team. Please contact us with any other issues or concerns you have in the future.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
uberall has a powerful local listing tool
Reviewed on 2019/07/09
Uberall is a great company, very customer-driven with a high level of service and advice for their...
Uberall is a great company, very customer-driven with a high level of service and advice for their clients.
Pros
The software is easy to use and easy to learn. The news section (within the tool) gives useful information about new software features and new market insights.
Cons
A nice-to-have feature for "special opening hours" would be a time span. A possibility to display vacation/holiday times.
Response from uberall
Hi Anna,
Thanks so much for your feedback.
It's great that you find our software so easy to use and many thanks for your comments on our service. We pride ourselves on providing a high level of support.
In regards to your feature recommendation for 'special opening hours', I have passed that on to our product team.
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MomentFeed is a great tool
Reviewed on 2020/11/05
Pros
It aggregates all of the social listening and rep tools in one place
Cons
Many levels of options-maybe a bot too many
Response from uberall
Mitch - Thanks for taking the time to leave a review on MomentFeed. We are glad to hear you are benefiting from having all your reviews and social tools in one platform. We look forward to continuing our work with you.
-- Kyle Koch, MomentFeed VP of Client Success
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MomentFeed makes execution seamless
Reviewed on 2020/11/05
MomentFeed has made the planning and execution of our local digital strategy seamless. On the rare...
MomentFeed has made the planning and execution of our local digital strategy seamless. On the rare occasions when something does go wrong, support has been immediate and very helpful in resolving the issue.
Pros
The ability to plan posts in advance and deploy on our schedule.
Cons
I really don't have a con to report. We have had it go down a couple of times, but it was resolved quickly.
Response from uberall
Hey Vicki - We are so glad to hear you feel you have a true partner in MomentFeed, we always strive to provide the best service and support. We look forward to helping you and your marketing team continue to crush your local digital marketing goals.
- Kyle Koch, MomentFeed VP of Client Success
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Handy tool - easy to use
Reviewed on 2019/07/09
Overall a very good tool, easy to use and with quick support.
Overall a very good tool, easy to use and with quick support.
Pros
All local business information can be managed in one tool. You don't have to deal with loads of login data. Support is very quick and helpful.
Cons
Pricing is a point if you have several locations to deal with.
Response from uberall
Hi Patricia,
We always love to hear that our support is top-notch and that our tool is meeting our users needs.
We always try and deliver a superior product and support at a price point that makes sense and the reason why we do not have a set pricing structure is because we don't want to sell our users on extras (like directories) that they simply don't need.
We try and remain as transparent as possible on this and continue to provide pricing that reflects the worth of the tool, but also takes into account the individual requirements of each customer.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ueberall is perfect.
Reviewed on 2021/04/15
Easy to use and handle.
Intuitive handling.
Good overview.
Easy to use and handle.
Intuitive handling.
Good overview.
Pros
Easy to use and handle.
Perfect overview.
On place to manage important things.
Cons
Instagramm support with ueberall ist mostly missing.
Response from uberall
Hi Herbert, thanks for your feedback. With respect to Instagram, please get in touch with our Customer Operations Team at [email protected] so we can provide you with more details. We wish you continued success with your business both online and offline. Best, Uberall.
- Industry: Cosmetics
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2019/07/09
Pros
Easy to use and simple commercial offer.
Cons
Nothing yet for the moment. Everything works well
Alternatives Considered
YextReasons for Choosing Uberall
less expensiveSwitched From
YextResponse from uberall
Hi Balthazar,
It's great that you find the Uberall software so easy to use.
We love hearing your feedback so please stay in touch regarding your ongoing experience with us.
- Industry: Furniture
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
uberall up to date
Reviewed on 2019/12/11
So the name says it all. When we started working with everywhere, our business information had...
So the name says it all. When we started working with everywhere, our business information had little transparency and the data was inconsistent and very fragmented. It took us almost a day to update the opening hours and we forgot most of the online directories because we didn't even know them. Today we can update the opening times within five minutes and it is automatically distributed “uberall” automatically. The same applies to pictures, texts and new features such as service areas. Many thanks to all great developers from uberall.
Pros
Easy to set up and even easier to maintain. I use everywhere every few weeks and like how easy it is to update our business information. Best of all, our customers benefit the most.
Cons
The commitment of the business owners and the approval of the managers is the biggest obstacle because the problem is very abstract (Quote: “we are already found now”).
Response from uberall
Hi Christopher,
Thanks so much for your review. It's very gratifying to know that you find the uberall software so easy to use and that it is having some real measurable results for your organisation.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding service
Reviewed on 2019/07/09
Outstanding friendly and helpful customer service
Outstanding friendly and helpful customer service
Pros
It makes what it promisses and this really smooth. Big time saver.
Cons
Bulk changes still per Excel. But hey, we all use Excel regulary, or not?
Response from uberall
Hi Markus,
It's really satisfying to hear that we deliver on what we promise, especially in regards to our level of customer service and support - which is what we pride ourselves on.
Thanks for your additional comments on Excel. We are always trying to understand how to improve and deliver the best possible user experience. I have passed on your Excel comments to the product team.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
great product
Reviewed on 2020/11/19
Pros
very easy to use. self learning is easy.
Cons
some picture size or format was difficult to upload.
- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Best software
Reviewed on 2021/06/01
Pros
It's a great app. Its very fast and drivers are on time.
Cons
They should give more discounts.........
Response from uberall
Thanks for the great rating. It's always good to know we are on the right track.
We'll pass your feedback along to the team.
- Industry: Retail
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
MomentFeed User Feedback
Reviewed on 2020/11/19
Pros
I like that I can switch between locations to view reviews, Has the option to choose populated responses, and that I can custom how I want to view sections.
Cons
I find the program very user friendly and the transition to the platform was pretty seamless.