GrowPath Reviews

The flexibility to have the software largely allows it to conform to how we wanted to practice, rather than having to change our procedures due to limitations of our case management software.

The document management still leaves something to be desired, but it is still a substantial improvement over what we had before.

GrowPath is fairly easy to operate once you get the hang of it. Training was not that great, I believe crucial pieces were left out. It is easy to navigate from tab to tab.

That you cannot see all the client case manager/PL information when you are just trying to quick search, you actually have to click into the case to see this information. You cannot create task/reminders for closed cases. the Ledger or involvement section needs to have more options, like being able to put in a collection agency or somewhere else to pay a provider instead of the one listed. You need to have a selection to not pay bills and have a disclosure of unpaid medical bills created. currently you cannot tell if the client chose not to pay a bill and this is very confusing and misleading when trying to look up. Currently the disclosure of unpaid medical bills is a manual word document now. The spouse name needs to carry over from the intake and needs to print on the closing documents and other such documents that would require a spouse signature. All this is manual now. GrowPath does not have a case calendar which I absolutely loved about Needles, so easy to look up where the case was at with the calendar

I like that I can see what clients need contact and why which is instrumental in planning my day.

The text feature has limited characters which can make texting more challenging than necessary.

Power & Flexibility.

It's so intuitive, it really flattens the learning curve.

Just one really. When using the search function, if you use the browser to go back,
it resets the search filters that you previously selected. I believe that can be customized by the software team.

GrowPath is extremely user-friendly and easy to learn, while also being highly functional. It is a critical aspect of my daily workflow. It is also customizable. Each department I am responsible for - each with different daily tasks - have customized features tailored to our specific workflow needs.

Nothing really. There is a lot to learn and absorb when you first start using it, but it is very user friendly, even for those who are not technologically sophisticated.

It allows me to both manage individual cases and an entire litigation department.

It is at times visually busy. Because there is so much functionality, one must approach it with purpose.

I like the ease of use and intuitive set up of the system. All of my files are managed through a combination of reminders, tasks and visibility in the quick notes section to ensure I am on top of my cases.

None. Some slight modifications for some practice groups, including my own.

I like the organized aspect of GrowPath. Everything is easy to find and access. I enjoy the reminders that are populated as the file progresses into the next phase.

For our area of practice, I don't like that we are unable to search a matter by an address or parcel number.

I love the ease of navigation, the logical flow of information and the responsiveness of the helpdesk. If I have a question, it gets answered swiftly. Very professional.

I haven't found any Con's as of yet and hope to maintain that opinion!

GrowPath is very easy to use and greatly increases the efficiency of our practice

With all case management software, there's a learning curve. However, this was quite manageable.

Excellent case management system. It makes it easy to document all your work. I really like the texting feature.

I do not have any complaints about using Growpath.

This product allows for information on a case to be easily accessed, which is great when trying to assist clients or answer specific questions for them!

I don't have the need to access all of the features of GrowPath, so I can only say that, in my job capacity, it works great.

Organization, searchability in some aspects, Documents tab(we are instructed not to use), reminders, access to case information

The window that actually shows the notes you want to look at is far too small and cannot show all of a large note. Not being able to search by Claim number in the main search bar as we get emails from adjusters all the time with only their claim number.Duplicate Data entry. There are currently 4 tabs i have to put the settlement information in and the data pulls from different places to populate the Excel spreadsheet we use for settlement memorandums. Not knowing where the data is pulled from causes the need for manual manipulation of the spreadsheet on most files. Why do i have to put a reduction of $0 in the Expense and Other Disbursements tab to have the offer populate in the Excel spreadsheet? its an extra step on every case, albeit a small one, that just shouldn't be there. The name of the game on a daily basis at our firm is volume and adding multiple "small" unnecessary extra steps and duplications of effort is a productivity killer.Reminders don't show up in notes once completed.No AppNo synergy with our paperless system

I like the notes section and that I'm able to save emails to the Notes section quite easily.

Probably the Calendar "event," section is the item I have the most issues with.

Satellite questionnaire. I honestly cannot think of anything else that I especially like.

search method, too many steps involved to do a task

Notes in GP are great, especially with being able to tag staff on the file

Document saving is terribe. If you save a document to GP that later needs to be changed, you have to download the document, make your changes, save them, and then upload the new document to growpath, at which point you then have two versions of the same document. This is terrible.

I love the texting feature and being able to post emails with documents directly into the documents section. Ease of use. Love the notes section that you can type a great deal. I use the notes section every day. I also like the feature of being able to merge documents easily and quickly.

Sometimes you have to wait for the system to update (sometimes get a red message that it is trying to contact the server and at times it is slow.

New management / GP contact for our firm listened to our opinions and questions and followed through with creating and developing features that would make work life easier.

Previous point of contact provided GP and usage guide without being open to hearing our suggestions and possibilities to implement features that GP already had developed. Now we have a new point of contact and the features implemented for our firm and case management has been a huge game changer.

the data import from our previous software was pretty seamless! Also, they provided some great training to our entire staff.

it's always difficult to start using a new software program when you've spent years working in a different one. however, the transition has been painless for the most part!

I like the customizable features of the program. You can choose which information tabs are relevant to you and customize your color scheme. Different departments need access to different information, so it helps to minimize clutter.

The thing I like least is that the program takes so many clicks to complete a task. This can easily be changed with choosing a different layout.