Fusion Reviews

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10 Reviews
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Vendor management tool is awesome!
Reviewed on 2020/04/17
I love FAEM and they're continuously launching new tools. What i look for in a partner is their...
I love FAEM and they're continuously launching new tools. What i look for in a partner is their customer service. Their support staff has addressed issues at all hours and on weekends. They mean it when they say they'll do anything for their customers.
Pros
I run multiple events each year and keeping vendors aps organized is always a pain. Not to mention vendors always forget to turn in documents. With FAEM i was able to make the application process electronic, find a few new vendors, bill my vendors online and didn't get any vendors mixed up this year! For an extra $5/booth i was able to manage all my vendor spaces and keep inventory of what was available on a cool map.
Cons
Building the map the first time was a little tedious but once I got the rhythm it was super easy.
Reasons for Switching to Fusion
Just better features that were easier to use at first glance.Response from Fair and Event
Thank you James! Your events are thriving using FAEM and we were so happy to bring this time saving solution to your business! Thanks again!! :)
- Industry: Events Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A brilliant, well rounded product with excellent support
Reviewed on 2020/10/26
Fair and event adds additional services to our product offering, allowing us to attract new...
Fair and event adds additional services to our product offering, allowing us to attract new customers in the event industry or improve our relationships with existing ones.
As mentioned above, the team at Fair and Event is hardworking and dedicated to the success of all clients, so you really couldn't ask for anything else.
Strongly recommend their services!
Pros
Unlike some platforms we've used in the past, we really feel like the team at Fair and Event listen to customer feedback and are always striving to add innovative new features to benefit everyone.
Support is available within the platform 24/7 via a nice interactive chat widget and the support team is always friendly, polite, and helpful.
The vast array of features available really help our clients to excel, whether it be choosing the right vendors for their event or tracking their sales down to the cent - it is clear that the team not only knows how to make great software, but their experience in managing and running events really shines through.
Cons
The initial interface when the product first launched was slightly difficult to use until you knew where to look, but the Fair and Event team fixed this with a new revamped interface making the whole product experience clean and simple to use.
Response from Fair and Event
Thank you for the kind words Adam, it's a pleasure working with you and your team!
- Industry: Civic & Social Organization
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
New User
Reviewed on 2021/06/25
I found them an excellent team to work with.
I found them an excellent team to work with.
Pros
Just learning the application and enjoying the options and ability to make changes.
Cons
My lack of experience and abilities, not the software!
Response from Fair and Event
Thanks so much for the kind words William! It's a pleasure to work with you and the Pacific County Fair. We look forward to many more years to come of our fruitful partnership!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Way To Sell Tickets Online
Reviewed on 2021/06/11
My experience with Fair and Event has been incredible, their team has worked endlessly multiple...
My experience with Fair and Event has been incredible, their team has worked endlessly multiple times to help me in various situations that were of the upmost importance to me and they truly took care of it with the same level of priority. To me that’s extremely valuable customer service and shows the strength in the relationships with the developers as well.
Pros
It’s ease of use makes it ideal because the learning curve is minimal and you should be off the ground in no time. If you’re looking to expand your website online/in person ticketing system then Fair and Event is a great way to go!
Cons
Things that could be better would be locking the map if possible or having an option to change more of the details within the seating plans if event plans change.
Response from Fair and Event
Rigoberto, it's truly our honor to be able to serve you. Nothing is more fulfilling than hearing these kind words and that Fair and Event has made sure you have an Exceptional Experience. You said it best, our relationship is #1 and always will be. From all of us at Fair and Event, a big thank you for the kind words!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
On Top of It
Reviewed on 2020/06/04
Great experience, will use them for future projects.
Great experience, will use them for future projects.
Pros
The service and attentive nature of the team. They were always steps ahead of me helping through the implementation.
Cons
Nothing at this point, it is doing the things I need to do and I know they will be quick to address any future concerns.
Response from Fair and Event
Thank you for the kind words Nick! The team had a blast implementing our software for you. We're excited to see how much time it's already saved you! Cheers to many more years and welcome to the FAEM fam! :)
- Industry: Commercial Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Covered Bridge Festival Vendors
Reviewed on 2021/05/26
[SENSITIVE CONTENT HIDDEN] and the team at Fair and Event have always gone above and beyond to get...
[SENSITIVE CONTENT HIDDEN] and the team at Fair and Event have always gone above and beyond to get help in any way possible. Couldn’t have asked for a more professional and exciting group of [SENSITIVE CONTENT HIDDEN]. They do great work.
Pros
This software has made my life significantly less stressful and worrisome, leaving on my antiquated paper bound folders behind. The simplicity of tracking vendors, booths, and sales speaks volumes for its self.
Cons
Like all new endeavors, it took some sweat equity to get the software set to my liking.
Response from Fair and Event
Andrew, Thank you so much for your kind review, it's greatly appreciated! We're so glad you love Fair and Event as much as we do, and we're truly lucky to be able to serve you and your vendors! We're looking forward to continuing to provide an Exceptional Experience and powering your events in the future!
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best event management there is!
Reviewed on 2020/06/05
Great. [SENSITIVE CONTENT HIDDEN] is right there to help when you have a question or an issue.
Great. [SENSITIVE CONTENT HIDDEN] is right there to help when you have a question or an issue.
Pros
Web based, nice layouts, innovative and well thought out.
Cons
Nothing at all! It really is very well done and easy to use.
Response from Fair and Event
Thank you for the review Mark! We're happy to have you as a customer, please let us know if there's anything we can assist with. <3 FAEM
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Making vending so much easier
Reviewed on 2020/06/02
It’s was great so easy to use and customer service team are amazing and willing to help with...
It’s was great so easy to use and customer service team are amazing and willing to help with anything.
Pros
It’s one stop shopping for finding events and applying.
Cons
So far haven’t found anything I don’t like.
Response from Fair and Event
We're so glad you find FAEM so easy to apply to your events and manage your applications Tyler! Let us know if there's anything you have questions about, we're always a click away with our live chat :)
- Industry: Events Services
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FAEM keeps me sane!
Reviewed on 2020/06/02
Pros
Integrating this software with our event SOP’s has been a breeze. It makes organization a breeze. Everything is right there!
Cons
The software takes a little while to get the hang of if you are not very tech savvy.I would have liked more instructional videos to go along with my purchase.
Response from Fair and Event
Thanks Kyle! We're always here if you need more on boarding videos or live help, we got you covered! Thanks for choosing FAEM :)
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software and excellent client service!
Reviewed on 2020/03/28
Overall experience has been great and can't wait to see the new features they roll out this year!
Overall experience has been great and can't wait to see the new features they roll out this year!
Pros
So many features that save event organizers time, money and hassle. I reccomend it to my clients.
Cons
So far no negatives, everything I've seen is great.
Response from Fair and Event
Thank you for the thoughtful review Ryan! We're so thrilled that you find FAEM as valuable as we do!