BambooHR Reviews

Simple platform, we can see and manage our personal information, book time off in a few clicks, simply check payslips in the documentation section, review and give feedback about colleagues and also review our own goals and evaluation.

can't remember of nothing I didn't like, maybe the page layout, sometimes it would require multiple clicks until I landed on the desired page

Once you finally construct an HR new hire packet to your liking, the rest of the process for onboarding is easy. PTO tracking is a simple feature to use as well.

-The system does not flag a candidate with duplicate SSN's, ID information etc. This is a critical downfall. A candidate can create several duplicate profiles with different emails or phone numbers to get around being classified as "not eligible for rehire". If you use this system, please be sure your staff does their due diligence to compare similar names, and middle names.
-Customer service is dreadful. Rather than specifically identifying your concern and providing a solution - your situation gets referenced to one of their articles. Then the ETA for an actual solution is left to ambiguity.
-Their system bugs often; For example, I just cleared my inbox today, and it's still prompting me on open tasks needing my attention.

Document tracking allows for employees, management and hr to track certifications.

Not able to report to more then one manager.

Very straight forward and easy to navigate

Double login step causing confusion sometimes with people

User Interface is very friendly and has new up to date look and feel to it.

Finding certain areas that are embedded within drill down menus can be challenging at times. Setting user permission and visibility was not the easiest. Viewing the Business Organization Chart is not the easiest to view and click through.

The navigation, reports and ease of use.

The two factor authentication that was recently implemented.

Great organizational tool. Easy to reconfigure for whatever needs we have.

Not a whole lot to complain about with BambooHR. They handle all we need very well.

I love how easy it is to navigate and access information. I have never encountered an issue with this software.

Occasionally it takes me two tries to login, as if the screen is glitchy.

Everything HR is in one place. Time clock, files, payroll & PTO. Excellent layout

Reports - Wish it had reporting that matched what we needed without customization.

BambooHR has simplified so many processes for us. It is very user friendly and our employees can clock in and request time off from the app on their phone. These features alone have saved so much time.

I'm sure it will be added, but I would like some of the new features like employee community and benefits administration to be available on the app. We have quite a few employees who do not have their own computer. This would make things much easier for them.

very user-friendly; most processes are step by step and very clear

Entering one-time trainings can be a pain, many of our staff take trainings on their own and they are not all the same. Having to go into Settings in order to enter Training names then go back to the employee and enter the information

I liked the custom features of nearly everything in the system. This made it easy to work with our existing structures and we built around that. The auto filing for signed policies was great, and the reminders for training needs was great for all employees, their supervisors, and the managers to ensure everything was on track for timelines and protocols.

The reporting features were not as extensive as I would have liked. Things may have changed, but the reports for specific and custom items was a little difficult. The customer service was mostly online or through their FAQs or videos which wasn't ideal if we were in a crisis situation, but overall a good product.

As an HR professional tasked with managing various aspects of employee documentation and time tracking, I've found BambooHR to be an invaluable tool for streamlining our processes. The platform offers a comprehensive solution for managing employee documents and timekeeping, making our workflow significantly more efficient.
With BambooHR, all employee documents are seamlessly sent out and stored within the platform. This not only eliminates the hassle of manual document distribution but also ensures that our records are centralized and easily accessible when needed.
Additionally, the ability for employees to clock in or enter their hours directly on the Bamboo platform has been a game-changer for our organization. Gone are the days of manual timesheets and potential errors in time tracking. With BambooHR, employees can conveniently log their hours from anywhere, whether they're in the office or working remotely. This not only promotes accountability but also provides us with real-time insights into our workforce's productivity and attendance.
BambooHR has transformed the way we manage our HR processes, providing us with a centralized platform for document management and time tracking.

Currently, BambooHR limits employees to being assigned to only one project at a time. It poses limitations for those with more dynamic project structures or employees who contribute to multiple initiatives simultaneously.

It would be highly beneficial if BambooHR could incorporate the ability to assign employees to multiple projects concurrently. This feature would provide organizations with greater flexibility in allocating resources and tracking employee contributions across different projects.

Everything is seamlessly integrated into one system. From onboarding, performance reviews, offboarding, hiring, to reporting—everything you need is all under one roof.

At the beginning, it was curated for the US market. We could not resonate with some of the features and what we needed to suit our market was missing.

Bamboo is constantly growing and making their products/services better! Their ATS, Time tracking, document management, onboarding/offboarding, reporting and so much more makes my job easier and more efficient!

I wish Bamboo had a messaging feature built within it so that HR doesn't have to give out a direct phone number to applicants and employees.

It's convenient, well organized, helps us meet compliance requirements and provide better support to our employees. Love the performance management tools and the employee satisfaction surveys.

Not really a con, but took us a couple of tries to get onboarding process perfected.

Bamboo removes the use of multiple systems and platforms that don't speak to each other . All employee data from oboarding to offboarding is housed in one area where relevant persons have the relevant access to view. Ease of use and acces to mulitple learning experiences also sets Bamboo apart from other systems tested.

There are a few things in the Performance module that are not customizable. In our context scoring is extremely imortant to us. Notifications on when persons complete reviews would also make this more effecient. Right now I have to manually check to see who is completed.