BambooHR Reviews

Our company did not have an HR platform so starting with Bamboo was a no-brainer. The sales team and implementation team are fantastic, their self guided materials and videos are 2nd to none!

I wish there was an integration between Bamboo and QuickBooks. Hopefully that will happen eventually and make our payroll lives even easier!

The PTO features of Bamboo, which have taken the place of the pen, paper, and excel sheet system that their team had previously utilized, are the writer's favorite features. With Bamboo, managers who have access to a calendar indicating who is already absent from work may submit and approve PTO requests. The team appreciates having their PTO data centralized in one location without having to get in touch with the writer directly thanks to this tool, which has saved them time.

The only disadvantage I have observed with Bamboo is the lack of customization options for certain features. Specifically, I desire more control over the calendar, such as the ability to add more items or modify automatically generated entries. For instance, if an employee requests only an hour of PTO, it displays on the calendar as a full day off, which cannot be altered.

Easy to integrate, no other strengths found

Simply does not cover needs that should be covered by HR software - it is not customizable, weakest analytics in my experience, has weak support, and weak integrations with other solutions. Seems like solution has outdated architecture with no benefits in terms of important integrations.

BambooHR has everything in one place. Easy to set up and implement and employees can start using it immediately with very little training. Very easy to customize it to suit your company's unique needs. Customer service is second to none!!

Having an integrated payroll system would be the cherry on top but for a Canadian company, this option is not available. A huge market untapped!! The ability to choose a "close" date for the Performance Management Reviews would be very helpful as sometimes a longer or shorter window is required.

The feel of the software is that it will make things easier and simpler for you, the interface is gorgeous - it is aesthetically pleasing. It will basically help you to streamline HR processes - everything from onboarding, tracking of hours, time offs, payroll, benefits management, employee data, announcements, employment programs, taxes, etc. Personally, this platform has helped us a lot with our productivity to be more efficient. I love that we use this platform as a time tracker, it streamlined the process of our onboarding which includes all paperwork. We also have the option to track hours, evaluations, payroll, applicants, etc. We even get extensive reports that would allow us to generate data and quickly analyze it. And of course, their customer service is really great. They listen and consider feedbacks. Great communication overall.

Updates would sometimes cause glitches but hey I think regular updates and all that stuff makes a platform become better because they are doing something to make it even greater for its consumers. Integration is also quite limited but that is also okay, it is a work in progress and BambooHR still gets 99% of its job done :)

It's very user friendly. You don't need to be very tech savvy to use the various features available in BambooHR.

There is no customization available. If a feature is not available, there is no customization available to help tailor this program to your companies needs.

As an end user, I have been using BambooHR for several months now and have found it to be a comprehensive HR management solution. The user interface is straightforward and easy to navigate, making it accessible for users with varying levels of technical proficiency.One of the main benefits of BambooHR is its wide range of features, including job posting, applicant tracking, payroll management, employee database, performance management, and more. I appreciate the ability to customize fields and branding to meet the specific needs of our organization.The customer support provided by BambooHR has been excellent, with various options such as phone, email, and live chat available. The mobile app is also a useful feature, enabling me to access important HR information and processes on the go.

I have encountered some limitations while using BambooHR. For instance, the reporting options are basic and may not meet the needs of some organizations. Additionally, some features, such as the performance management tool, offer limited customization options.Another issue that I've come across is integration with other software, which can be frustrating at times. Additionally, the payroll management feature may not be suitable for businesses with international employees.Lastly, while BambooHR is a comprehensive HR management solution, it can be expensive for small businesses with a limited budget. Despite these drawbacks, I find BambooHR to be an excellent choice for businesses looking for an all-in-one HR management solution.

BambooHR is a highly effective HR management platform that offers a wide range of desired features, making it a top choice for many organizations. The platform is incredibly user-friendly and intuitive, making it easy for HR teams to quickly navigate and utilize all of its features. The integration with other HR-related apps and tools makes it possible to streamline HR processes and improve overall efficiency. The platform offers robust reporting and analytics capabilities, allowing HR teams to gather insights and make informed decisions. The ability to customize the platform to meet specific organizational needs is also a major plus. In short, BambooHR is a top-notch solution for HR management that offers excellent ease of use, integration, and desired features.

BambooHR is a HR management platform that has some desirable features, such as integration with other HR-related apps and a user-friendly interface. However, it also has several shortcomings that may make it a less appealing choice for some organizations. Some users have reported issues with the platform's stability and performance, which can be frustrating and impact productivity. Additionally, the platform can be limited in terms of customization options, making it difficult for some organizations to fully tailor it to their needs. While BambooHR has the potential to be a good solution for HR management, its limitations may make it a less desirable choice for some organizations.

BambooHR has a sleek, intuitive interface with an easy-to-use applicant tracking system.

The system is severely limited without additional bolt-on systems for timekeeping, payroll, benefits administration, and leave administration.

I was impressed by BambooHR's comprehensive HR software solution that is tailored for businesses to quickly and easily manage their employee information. It has a great selection of features that enable you to monitor vacation and sick days, handle onboarding and even access performance reviews. Furthermore, I liked how user-friendly BambooHR is, with its well-crafted dashboard and easy-to-follow navigation system, so I can quickly find the data I need.

Honestly, I don't have any issues - if I had to point out something, I would have liked more customisation options, but it's not a major concern.

I advocated for BambooHR for my company as its first HRIS, and I believed it would be a major benefit to our company, and it has been. It's a major bragging right of mine that I found BambooHR at a conference, convinced my boss to sign off on it, and executed the roll-out and got most staff on-board with it as a concept. So, I like most things about BambooHR. It's intuitive for users and administrators alike. The setup was as easy as setting up a new company-wide software could be, with hands-on customer service and a robust information center. The hiring tool is phenomenal, and I have gotten so many positive comments from managers about how much easier their hiring process was with the hiring tool. I like how y ou can submit software suggestions to customer service and they take your feedback into consideration, and new features get rolled out constantly. It's just a great place to keep everything in one place and make HR more efficient, and it's a super dynamic tool.

Honestly, there's not a lot I don't like about the software. When we first got it, I would say its lack of payroll integration, but it's since integrated TRAX payroll with the software, which our accounting team is now switching to.

I have gone through implementation of payroll services with four different providers over the years and BambooHR was by far the easiest process with the fewest issues. While there was work involved, their expectations were very clear and they worked with us to determine the best way to manage unique situations specific to our company. The system is very intuitive and easy to use.

There are some small things here and there that we have encountered and have to work around, but customer services is always very responsive and help us find a solution. We have made suggestions to BambooHR's feedback team and they have already implemented some changes to help with some of these issues. They are always making improvements and additions to their products.

We are a small HR team and tracked everything on spreadsheets. This took an exorbitant amount of staff time to keep updated. I love the time tracking, our mother organization deducts leave one month after it is taken and so no one ever really knew how much leave they had. The electronic signature feature has been a game changing time saver. Supervisors being able to view employee documents at any time without having to come to our main location to pull the heavy paper file has been fantastic. And I always have current data at my fingertips including historical items that we used to have to go wade through old memos to reconstruct.

There's not much to not love. I wish there were a few more features on the application part. I wish I could have files stored that employees could fill out and forward to us without having to ask us to send them a signature request.

Getting employee buy in and adoption is easy due to how intuitive the end-user experience is with BambooHR, especially with Google Single Sign On. As the administrator, I have the ability to make changes and implement things quickly on the backend without having to make a request and wait for someone else to make the changes for me. Having a streamlined and consistent onboarding and offboarding process ensures that new hires are set up for success and offboarding employees accounts and data are turned off in a timely manner.

BambooHR may not have as many robust features as some of the other HRIS out there, but they are always adding new features and making improvements, which is good to see. You may have to add some app integrations in areas like recruiting and benefits administration, if you want all the bells and whistles.

Time off management, staff calendar with holidays, document signing, onboarding, tracking annual evaluations, pay history, org chart, document organizing, shared files with staff, hiring... I like so much about the software!

The Trainings feature; it doesn't quite work with how we need to enter data for our non-profit. We still use it but it could be better. I also don't love the Benefits tab. Entering data on the backend for me is always confusing.

User friendly. Great UI/UX and is intuitive. Feels personal and human!!

Less customizable. There are some things that they don't offer, and automated feeds between ADP (which handles our payroll) and BambooHR were not achieveable.

It's so easy to use and intuitive, it has a great layout and has a variety of features that are incredibly useful in a variety of HR/Payroll features. Customer Support is unparalleled, excellent job to that team! Always helpful as well and I've never been disappointed by their efforts, even if the answer is a "no" to what I want to do.

There are still some features that are clunky (new hire packet, performance management, surveying) and don't have the customization I would like. I do see improvements that happen over time since I've used them though.

My favorite thing about BambooHR, in general, is that they are always trying new things and releasing new features. They just released a sync feature that syncs with TRAX Payroll software and cuts out the time needed to reconcile the 2 systems. The software is very user-friendly and you are able to find a help article about nearly anything you could ever want to know. One of my favorite features is the e-signing you can set up for HR documents. Our on-boarding goes a lot smoother not having to print out each form and fill out by hand. The Hiring module also works great. In that module, I love the ability to rate each individual candidate and keep internal notes about them. I really appreciate the ability to track conversations had with that candidate within the module so I don't have to hunt down the communication in my inbox each time.

I've only been able to find one single thing that I would change about the software and that is that I would make it possible for one person to be a manager for operations purposes and another person manager for compensation purposes. I've ran into the problem where the operations person doesn't need to see the compensation of their co-worker, but another person at a VP level should be able to request and approve compensation, essentially skipping over the Operations Manager for compensation purposes. I haven't yet found a way around it, so we just eliminated the Operations Manager from the profile and have the VP listed as manager, but this doesn't change my opinion that I would recommend this to anyone!

As a one-person HR shop, BambooHR has made my professional life easier. The system is designed for small and medium-sized businesses. It is a web-based workforce solution that offers a variety of tools and features, like HRIS, applicant tracking, benefits management, onboarding, offboarding, leave tracking, customizable fields, reports, access levels, and more. It combines a multitude of HR functions into a single application. It effectively automated basic HR workflow, allowing me to spend more time on other crucial tasks. Forms are online and it has eliminated a lot of paper.

The customer support is very good.

I am not a fan of the new benefits upgrade. Only time will tell if it has helped me or not. I would like to see a total rewards compensation statement. All the data is in the system. It would be helpful to give employees annual total compensation statements.

There are so many positive things I can say about this software that I am not sure I even know where to begin. Implementation was a breeze, the look and feel of Bamboo is clean and intuitive, and there are so many options for an organization to really make it their own through branding and customization. Additionally, I am a huge fan of the amount of administrative control I have within the system. For me, this was a huge selling point.

Nothing is perfect. Not even Bamboo. Although they have made great strides in enhancing some of their features, they're still not as robust as some other systems in some areas. However, as an administrator and an end-user, I do appreciate how they listen to feedback from their customers and it shows in their efforts to continuously improve their product. The only "con" that would make me reevaluate our relationship with Bamboo would be a drastic price increase without any new features to justify it.

BambooHR's customer support is second to none. How they find such cheerful, helpful people, I don't know. They are happy to work with you to help you get the most out of the system. The system is user friendly and can be customized in a lot of ways. You can report on any information in the system, with easy to use standard reports, or you can create your own. They constantly add features and make improvements based on customer feedback. In some cases, they can make requested changes immediately. But they really seem to listen to what you want, and work to get there. Employees can see and request updates to their information, as well as complete & submit forms electronically. I'm able to create approval workflows to support many request processes, allowing us to become more automated and maintain files electronically, which we can then report on. I love the applicant tracking system. I think it's the strongest feature they have, allowing collaboration with hiring managers, as well as communication with candidates. It's helped me manage and improve our recruitment process with the click of a button. All candidate records are maintained in one place, and can be seamlessly on-boarded.

It is only as good as the data you enter, and does not currently integrate with the other systems we use. So, it requires constant data maintenance to keep employee information up to date, for effective reporting. There's no seamless automation for benefit enrollment. The time off system is easy to use, but does not currently show enough detail to be useful for our needs. I hope that BambooHR will focus on automating the integration of information from other systems, and provide a simpler update of benefit plan information at year end.

We are a small-mid-sized business and this product makes managing people and processes very easy for the administrators and the users. User feedback is that the product is intuitive and easy to navigate.Service has always been stellar!

Features continue to be added and I am sure the one I want most will come in due time but I would love to be able to file documents with recruitments that are not connected to an applicant. Things like approval forms and interview question templates.

I found BambooHR very easy to set up, with a very clear, clean interface, a great mobile app and very easy to use for the employees. I am very impressed with the ease with which I was able to set up time-off policies and performance management, and the applicant tracking system is simple and collaborative. A great strength of Bamboo is the customer service - everybody I have spoken to is communicative, responsive, helpful, knowledgable - they seem to genuinely want to help. Their help documentation is very good and they keep clients up to date monthly with product developments and tips via video. Setting up forms for e-signature is awesome, and the newly introduced COVID tracker and storage of information has sensibly (and for legal reasons) been separated from other HR files.

I'd like to see more flexibility in creating sub-folders for file storage, and integrations with more payroll providers and the time-tracking could use a little more development, but I do like that Bamboo continues to improve in all these aspects and that stops me jumping ship even when there are limitations.

BambooHr has allowed our management team to be on the same page with employee Management. Our managers are able to access our Bamboo account from anywhere, allowing them to keep updated on their team. This product also allows employees to enter & update their own personal information reducing user error. This software reporting has several automated functions for manual reports that my company generates for the corporate office. We continue to automate more processes with the help of the Bamboo development team. The onboarding and offboarding processes are streamlined and offer electronic onboarding, task assignments, and e-signature documents. Bamboo HR is able to support every aspect of employee administration and HR management.

The biggest complaint I have with BambooHr is their customer service and support team. While the team was really hands-on with us for implementation, the support has since left us to figure out our problems with the software ourselves and basically just sends us links to tutorials. The tutorials are ok but we usually end up having even more specific questions after watching them. It would be nice to see them be more hands-on after implementation.

When I rolled BambooHR out to my team, I had several people confess their initial reaction was, "oh no not another program to learn!" but once they got in there they were pleasantly surprised by how intuitive and easy it is to learn. They've done their research and crafted a solution that's simple and elegant, actually kind of fun to use, and does what all HR professionals hope their solutions will do - it saves me time! My favorite functions are the Applicant Tracking System and On & Offboarding checklists. I never want to hire without them!
BambooHR has excellent tutorials with screenshots and videos, and they provide webinars on best practices and getting the most out of thier platform. I can often find answers to my questions in their Help pages, but if not, I can email or call their support team and often get help right away. Their user support is unmatched. They could write the book on customer service for tech support professionals.

One of BambooHR's greatest strengths is its simplicity, but that also has its drawbacks. It's not as customizable as some other options on the market. There are some things I wish it could do that it doesn't. They are always making improvements though, and what they do have works great. I'd rather use a somewhat limited platform that works great than deal with a fully customizable one that doesn't work great, or that's difficult to learn and a pain to use.