JobTread Reviews

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109 Reviews

- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customer Support!
Reviewed on 2024/06/12
Very Positive experience. Their website contains training videos that are easy to sort through and...
Very Positive experience. Their website contains training videos that are easy to sort through and learn from. They also make live training sessions available so you can ask questions directly while taking the training. The product is mostly intuitive and easy to use with a little training. I really enjoyed working with this platform as part of my job. They implement suggestions. I have experienced how an improvement was made to the product that enabled me to edit another employee’s Daily Log for the Customer field. This improvement was made within a couple weeks of suggesting it (to my delight) and it saved me an enormous amount of time.
Pros
Support is excellent! Our Customer Support Representative,
[sensitive content hidden]
returned a response within a day of an email, and it would usually have the answer to a question I was looking for. I could schedule a 30-minute one-on-one meeting with her, sometimes within two days and usually within the week, and she was very pleasant to work with.
Cons
Product is available in English and does not translate automatically into Spanish. Many staff members speak Spanish as a primary language, so it is difficult for them to use.
Response from JobTread Software
Janet, thank you for your detailed review! We're delighted to hear that our support team has been responsive and helpful. We appreciate your feedback on language options and are continuously working to improve our product. It's great to know that our training resources and quick implementation of suggestions have positively impacted your experience. Thank you for being part of the JobTread Family!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Will not use anything other than JobTread
Reviewed on 2024/06/10
Pros
Very customizable for my needs and the staff is very personable.
Cons
It is hard not to like anything about JobTread. With the JobTread team being so active with their feature requests, they make sure everything is top notch for their customers.
Response from JobTread Software
Thank you for your glowing review! We’re thrilled that you
have had a positive experience with JobTread’s customizability and dedicated support team. It's fantastic to hear that our active approach to feature requests is making a positive difference for you. We appreciate your trust in us and look forward to continuing to provide top-notch service! Thank you for being part of the JobTread Family!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
New JobTread User Review
Reviewed on 2024/08/20
We've only been using JobTread for a few months and our team for less than a few weeks and have had...
We've only been using JobTread for a few months and our team for less than a few weeks and have had good feedback. [sensitive content hidden], our acct rep, is easily available via email, phone or setting a one-on-one appt with to answer all our questions.
Pros
Easy to learn and use. We are a smaller company, so this fits perfectly with our budget and needs. Our account rep is available when I need and extremely helpful. Training videos, especially w/[sensitive content hidden], are spot on and concise with how to navigate different items in Job Tread.
Cons
I wish it was more customizable, especially for our proposals, but the price point wins out on this.
Reasons for Switching to JobTread
ProCore was too expensive and more than what we needed for the size of projects we do. Asana didn't do enough for what we were looking for.Response from JobTread Software
Thank you for your thoughtful review! We're so glad to hear that JobTread has been a great fit for your company and that you're finding it easy to learn and use. It’s wonderful to know that our training videos and your Customer Success Manager have been helpful throughout the process. We appreciate your feedback on customizability, and we’ll keep that in mind as we continue to improve the platform. We're thrilled that your team is already giving positive feedback, and we’re excited to keep supporting your growth. Thanks again for sharing your experience!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Job Tread and [sensitive content hidden]
Reviewed on 2024/12/03
great program with the structure needed for our business. [sensitive content hidden] has been...
great program with the structure needed for our business. [sensitive content hidden] has been awesome at helping navigate and understand Job Tread to accommodate our needs.
Pros
prompt response and easy to navigate instructions provided by [sensitive content hidden] and the ease of use of the Job Tread program
Cons
have not found anything yet, the more I learn about the program, the more I like it!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New Constuction Painting Contractor
Reviewed on 2024/07/29
JobTread has been a game changer for our company. We have tried several platforms over the years...
JobTread has been a game changer for our company. We have tried several platforms over the years and always struggled to find one that fits our needs and/or has the capability to customize. JobTread does it all and everyday it's makes everyone's life easier both in back office and the field. The customer service is of the highest quality
Pros
I love the ability to customize at every step. All along the way, the interface is intuitive and extremely simple to adjust.
Cons
Remembering to push save! But this is more about the user. The program is amazing.
Response from JobTread Software
Thank you for your fantastic review! We’re thrilled to hear that JobTread has been a game changer for your company and that the customization options have been a great fit for your needs. It’s wonderful to know that the platform is making life easier for both your back office and field teams. We totally understand the "remembering to push save" part, but we’re so glad you’re enjoying the intuitive interface overall. Thanks again for highlighting our customer service—our team is always here to help! We’re excited to continue supporting your success.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Job Tread improved our Operations 100%
Reviewed on 2024/06/21
Pros
Quick Set Up
Available Features
Customer Support
Chat/Daily Log features
Cons
Financial portion is harder to set up for how we do accounting. We use only a small portion of that part.
I would like a cost catalog for materials only. The current catalog is perfect for estimating but I would like one that helps with design selections in a separate catalog.
Alternatives Considered
Houzz ProReasons for Choosing JobTread
We wanted a software that allowed us to communicate with customers directly through the portal. We also wanted a catalog feature and ability to upload videos.Switched From
LeapReasons for Switching to JobTread
Ease of use; cost catalog feature; chat featureResponse from JobTread Software
Angela, thank you for your review! We're thrilled to hear that JobTread has significantly improved your operations. It's great to know you appreciate our quick setup, available features, and customer support. We value your feedback on the financial portion and catalog needs, and we'll consider these for future improvements. Thank you for being part of the JobTread Family!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Job Tread Wins
Reviewed on 2024/08/01
It's been fantastic. Every day I learn something new, either by working on it or from their...
It's been fantastic. Every day I learn something new, either by working on it or from their outstanding facebook page.
It is a very close-knit community.
Pros
It is very flexible. I t can do almost anything you want. Also the support you get is top notch. We have a dedicated specialist to help us whenever we need it. When she sends us videos, it is from our own site with our own customers etc....
Cons
Would like to be able to do take offs, emails, and send out AIA draws. Can't do it yet, but they are working on all of it.
Reasons for Choosing JobTread
Contractor Foreman developed reliability issues.Switched From
Contractor ForemanReasons for Switching to JobTread
Would be easier to list ones I didn't try!Response from JobTread Software
Thank you for your wonderful review! We're so glad to hear that JobTread’s flexibility and support have been such a great fit for your business. It’s fantastic to know that having a dedicated Customer Success Manager has made a difference and that you find the personalized videos helpful. It’s also great to hear you’re finding value in our JobTread Pros Facebook community. Thanks again for sharing your experience, and we’re excited to continue supporting your journey with JobTread!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
JobTread Experience Stands Alone
Reviewed on 2024/09/20
If you have used any other SaaS similar to JobTread, there are pros and cons to them all. JobTread...
If you have used any other SaaS similar to JobTread, there are pros and cons to them all. JobTread is in its own universe and absolutely knocks it out of the park.
I've tried at least half a dozen other services - buildertrend, costcertified, houzzpro, asana, companycam, and others that I cannot even remember anymore.
Pros
The fact that I can call/text/email my Success Manager Marley, and they immediately know who I am and can help me directly is mindblowing.
JobTread is engaged with its customers and actively iterates on the service with continuous improvement.
Cons
It took me years and trying numerous other services until I found them. I wish I found them sooner.
Response from JobTread Software
Thank you for sharing your thoughts about JobTread. It's great to hear that you have had a positive experience with Marley and feel that you can reach out anytime with a question and get a response. Thanks for being a part of the JobTread Family!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
[sensitive content hidden] as a Success Manager
Reviewed on 2024/04/30
Pros
I wrote this review not on Job Tread itself - which we are enjoying very much compared to Builder Trend but on [sensitive content hidden] as a success manager. I had reached out to someone while she was gone who either very much misunderstood what I was explaining I was trying to do or just simply did not know how to do what I was asking. Either way, the day [sensitive content hidden] returned from her vacation, she was not only able to fix the problem, but she also taught me what I was trying to learn from the beginning and much more. She took an hour time frame for me and was not only extremely helpful in areas that I specifically needed her help but was also helpful in learning to navigate the system. All around we are overjoyed to have her as out success manager and are happy to have her back.
Cons
There is a lot to learn, it is not the easiest platform to figure out by yourself, but that is not that big of a deal to us. Especially considering the issues we were dealing over at Builder Trend.
Response from JobTread Software
Thank you for the wonderful feedback, Tiffani! We're delighted to hear that your CSM has been such a valuable resource for you and that you’re finding JobTread to be a step up from your previous software. We appreciate your patience as you get accustomed to our platform, and we’re always here to support your learning journey. Thank you for being part of the JobTread Family!
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
great and easy to use
Reviewed on 2024/08/30
its been great so far super easy to use. User friendly
its been great so far super easy to use. User friendly
Pros
The tech support is the best they are always available when you need them
Cons
no app. It would be nice to have an app while out and about
Alternatives Considered
Houzz ProReasons for Choosing JobTread
did not have schedules so it didnt work for us.Switched From
JobberResponse from JobTread Software
Thank you for your review! We're so glad to hear that you've found JobTread easy to use and that our tech support team has been there for you when needed. JobTread is built as a progressive web app and can be easily added to your mobile device as an app. Reach out to your Customer Success Manager to learn more or visit the Help Desk. Thanks so much for being a part of the JobTread Family!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Job Tread Review
Reviewed on 2024/03/15
Pros
love how easy it is to use and training is quick with a few videos and calls to acccount manager and was quick to implement into the business in less than a week
Cons
Sometimes had to find training video on specific information but with a quick email or call to account manager and they would send a link or call back with information
Response from JobTread Software
Colton, it is great to hear that you have found JobTread easy to use and quick to implement! It's also great to hear that when you have had questions you have been able to easily find an answer with the assistance of our Customer Success Team! Thank you for being part of the JobTread Family!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Look no further, Job Tread is the best
Reviewed on 2024/01/25
It has been nothing but 5 star all the way. From my first call with [sensitive content hidden], my...
It has been nothing but 5 star all the way. From my first call with [sensitive content hidden], my follow ups with [sensitive content hidden], my online interaction with [sensitive content hidden] and many others. Each and every one of them are 5 star. Beyond that, greatness attracts greatness and the user following that embodies Job Tread is the least arrogant, most helpful, selfless and empowering group of professionals I have had the pleasure of meeting.
Pros
At first, the design, the flow, the ease of use, and the onboarding process but as we have become more and more involved and invested in Job Tread, all of that pales in comparison to the people to make up Job Tread. The people who pick up the phone every single day, answer messages, emails, social media....No matter what. The Job Tread team is absolutely a class act. I have used just about every CRM software there is and Job Tread's capabilities and their team is unmatched.
Cons
When people are in your corner to help you succeed and are there for you regardless of the type of day they may have had, you become close to those people. Having met many of them at Job Tread Connect, we wish that Atlanta was closer to Dallas so we could visit with them more.
Response from JobTread Software
Chad, wow! Thank you for such an amazing review! I'm so happy you have found a community in JobTread and that you feel our commitment to our customers! The team is truly so passionate about making the best product possible for our customers. Thank you for being part of the JobTread Family!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I want to keep JobTread a secret!
Reviewed on 2024/01/03
My overall experience with JobTread has been great. I look forward to using it each day.
My overall experience with JobTread has been great. I look forward to using it each day.
Pros
JobTread has solved a lot of communication and work flow issues that stemmed from not having software that was the right fit. California and our company has unique needs - and no company has been able to help us with even the California aspect so we were constantly making work arounds that didn't even work and we could have no "procedures" because everything was just so choppy.
Cons
The dashboard, I would like it to be more customizable. Also more options for mobile notifications.
Reasons for Choosing JobTread
We used Hatch intially so we would have a shared platform to communicate. Hatch cost twice a month as JobTread and didn't even meet our shared communication needs. Things were hard to find, the app was terrible, etc. Houzz Pro was good at first but quickly fizzled out and we looked for other options. We had to have too many work arounds with Houzz and customer support wasn't helpful.Switched From
Houzz ProReasons for Switching to JobTread
Nothing solved our issues "enough". No program is perfect but each program we tried would always be missing a crucial element that we needed.Response from JobTread Software
Cody, we are happy you made the switch to JobTread and that you have had such a great experience thus far! I will pass along your feedback about the dashboard customization and mobile notifications to the dev team. Thank you for being part of the JobTread family!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Keep Grinding
Reviewed on 2024/04/29
Fantastic. I would refer and suggest to anyone looking for a construction management platform.
Fantastic. I would refer and suggest to anyone looking for a construction management platform.
Pros
What I like most about jobtread is [sensitive content hidden] .
Cons
Trying to figure out formulas has not been easy
Response from JobTread Software
James, happy you made the decision to switch to JobTread! It is great to hear that you would be happy to refer JobTread to people in search of a software. Please make sure to reach out to your CSM with any formula help! They would be glad to assist. Thank you for being part of the JobTread Family!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A+ PRODUCT AND SUPPORT
Reviewed on 2023/12/05
Overall experience as been amazing! Very user friendly overall and support and implementation are...
Overall experience as been amazing! Very user friendly overall and support and implementation are the best. Like any software there are things that need improving or could be done better but our SM usually can offer a work around or help us with feature enhancement requests.
Pros
Implementation and support is by far the best in the industry! Our Success Manager Stephanie is amazing and this is the easiest software implementation I have ever participated in.
Cons
Feel like there is a lot of "naming" things multiple times. Naming the customer then the location then the job. If you typo something there are multiple places you have to go back and fix it. Do no love how selections are done. We have reverted to using another software and just uploading a tear sheet.
Reasons for Switching to JobTread
Sales experience, price, implementation and support. It also seemed the most user friendly and everyone we have interacted with at JT has been great!Response from JobTread Software
Thank you for the review, Lauren! We also think Stephanie is pretty amazing, and we're happy to hear that she made the implementation process so easy for you! We appreciate your feedback about naming and selections. If you have suggestions make sure to share them our support team, our development is largely guided by customer feedback! Thank you for being part of the JobTread family!
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
General Observations
Reviewed on 2024/06/05
Fantastic overall. [sensitive content hidden], my success manager, and the rest of the support team...
Fantastic overall. [sensitive content hidden], my success manager, and the rest of the support team are very responsive and offer solutions to my questions.
Pros
Scheduling, common communication between team members, integrations with QBO, somewhat customizable quotes/estimates
Cons
Customer communication via notifications is lacking, Quotes/Estimates pdf need more customization, real time profitability calculations within a project is cumbersome.
Response from JobTread Software
Thank you for your review! We're delighted that JobTread’s scheduling, team communication, and QuickBooks integration are meeting your needs. We appreciate your feedback and are committed to continuously improving. Your success manager and our support team are always here to provide solutions and ensure your experience is fantastic. Thank you for being part of the JobTread Family!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
JobTread Review
Reviewed on 2023/12/06
I love using job tread and wouldn’t trade it for anything else.
I love using job tread and wouldn’t trade it for anything else.
Pros
The customer service and “success coaches“ in addition to the training videos, make learning job, tread a breeze as well as future troubleshooting!
Cons
Job tread does everything you could want to do, but there is a bit of a learning curve, because of the depth and breath of functionality
Response from JobTread Software
Jake, we're thrilled to hear that you love using JobTread! Thank you for being part of the JobTread Family!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great selection
Reviewed on 2024/06/18
Customer support is excellent and fast.
Customer support is excellent and fast.
Pros
It covers everything we need. form the lead capture thru the estimate to finalizing the agreement. and then scheduling, getting bids, doing change orders and sending bills.
Cons
nothing yet. It functions differently than what I am used to, but a quick call with my rep and easy fix
Response from JobTread Software
Thank you for your review! We're thrilled to hear that JobTread covers all your needs from lead capture to billing, and it's great to know our customer support has been excellent and fast. We're glad you chose to join the JobTread Family!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The BEST Project Management Software for Builders!
Reviewed on 2023/12/02
Incredible! We have been so pleased with this software from day 1.
Incredible! We have been so pleased with this software from day 1.
Pros
Estimating and job costing features are the best out there
Ease of use - we've set up 18 projects in six weeks
One-stop-shop for all aspects of project management
Customer service is top-notch
Cons
More customization on proposals and other documents would be nice
A personalized home page for each user would be helpful
Response from JobTread Software
Kim, we are so happy you made the switch to JobTread and that you are finding the software easy to use! I will pass along your feedback about the Document Customization and User Home Page to the team! We are always eager to hear customer feedback. Thank you for being part of the JobTread Family!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Product
Reviewed on 2024/04/17
What an amazing company! I can't say enough about the software platform. Wow! Also a phenomenal...
What an amazing company! I can't say enough about the software platform. Wow! Also a phenomenal team behind it. [sensitive content hidden] are the best!
Pros
The software is amazing. Great UI. Awesome Features.
Cons
NA
Response from JobTread Software
Phillip, it's great to hear you only have pros with JobTread! We are happy you decided to make the switch. Thank you for being part of the JobTread family!
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Far Superior to CoConstruct
Reviewed on 2023/08/15
Recent quote from one of our current clients that I got when I was on my weekly site visit. This...
Recent quote from one of our current clients that I got when I was on my weekly site visit. This client had started in CoConstruct during the Architecture process and we converted to JobTread during estimating, prior to construction. We are currently working through interior finishes, so he has had 6-8 weeks in JT now. This was unsolicited and wasn’t even part of the discussion we were having at the time.He said, “Hey I wanted to tell you that JobTread is a far superior product to CoConstruct”.Our client has worked in the software/technology space for 20+ years, so I thought his comment spoke volumes.
Pros
Ease of use. Customization. Customer service.
Cons
Just the fear of converting data over from CoCo.
Response from JobTread Software
Thank you for the review, Dan! Glad to hear you find JobTread easy to use and customizable. Hopefully your Customer Success Manager was able to ease your fear of converting your data over! Thank you for being part of the JobTread family!
- Industry: Construction
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient Project Management Made Easy: My Experience with JobTread
Reviewed on 2024/06/12
I give JobTread a five-star rating because it's amazing at managing my projects and handles my...
I give JobTread a five-star rating because it's amazing at managing my projects and handles my accounting seamlessly. The integration with QuickBooks Online is fantastic, and my bookkeeper loves it too.
The software is really easy to learn and use. If you have any questions, they assign a support specialist who you can reach out to. They respond super quickly and even send a video showing you exactly what to do.
I highly recommend JobTread for anyone in the home building industry.
Pros
Streamlined project management
Seamless integration with QuickBooks Online
Dedicated support with personalized assistance
Easy-to-learn interface
Mobile access for on-the-go management
Cons
The one con I've found with JobTread is that it doesn't automatically calculate the contingency from the total project cost. This requires manual input.
Response from JobTread Software
Thank you for your detailed review! We're thrilled that JobTread's project management, QuickBooks integration, and user-friendly interface have made a positive impact on your business. Your feedback about contingency calculations is valuable, and we're glad to hear our support team has provided helpful, personalized assistance. We appreciate your recommendation and are here to support your ongoing success! Thank you for being part of the JobTread Family!

- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommended!!
Reviewed on 2024/04/22
I have used many software to over my life. Even worked in software development many years ago....
I have used many software to over my life. Even worked in software development many years ago. Jobtread is easily one of the best tools I have worked with. From project management to the support, this team is outstandingly, thoughtful and responsive, and clearly dedicated to making an extremely useful and practical tool for their customers. I did a lot of research before purchasing a tool. I read lots of positive reviews about JobTread. I finally took a chance and jumped in with them. a small boutique residential remodeling business. This tool is a game changer is exactly what I needed organized and run multiple projects at once. Like any database you have to configure it in your systems. But if you take the time to tap, it’s potential, you will get incredible value for your money. Well done trade team!
Pros
Support and commitment to helping customers really extract the tool’s potential
Cons
Nothing significant so far. It seems that every time it seems the tool doesn’t do what I want it to do, I contact support and they say “oh this is how you do that.” And I’m off to the races.
Response from JobTread Software
Scott, it is great to hear that you feel the team's commitment to you and all our customers! Your success is our mission! Thank you for such a great review and for taking the chance on joining the JobTread Family!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Construction Software
Reviewed on 2023/12/06
I am an experienced data design and software developer who changed careers and entered the...
I am an experienced data design and software developer who changed careers and entered the residential construction business so when I say JobTread is the top software project for the construction industry, you can believe it. I am actually pretty critical of software developed by others but this program exceeded my expectations. In addition, they continuously take input and make improvements. I am also a believer in keeping things as simple as possible and at the same time provide a robust product. This is it!
We were fortunate enough to have a very talented Customer Success Manager, [sensitive content hidden], working right along side us to get converted to JobTread. [sensitive content hidden] has extensive knowledge of the JobTread product and is very skilled with all the tools to move our data into JobTread. It made things very easy for our company. I was very impressed with her availability, friendliness, knowledge, speed, and all the various ways she was available and communicated the information. I could send her a question in an email and a short time later, I would receive a reply with a video of her demonstrating how to do what I was asking. So cool!
If you are considering using JobTread, I'd say DO IT and ask for [sensitive content hidden] to be your success manager!!
Pros
Ease of use, reasonable pricing, great support.
Cons
I wish we had more options to control which roles can see specific employee time reporting
Response from JobTread Software
Thank you for your feedback, Judy! We are so happy to hear that JobTread has exceeded your expectations and that you've had such a positive experience with your Customer Success Manager. I will pass along your comment about role permissions to the team. Thanks for being part of the JobTread family!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game Changer
Reviewed on 2023/12/06
The user-friendly interface of JobTread is definitely a standout feature. I appreciate the ability...
The user-friendly interface of JobTread is definitely a standout feature. I appreciate the ability to customize almost everything, although mastering the process is essential to minimize reliance on my account representative. Having all the necessary tools on one platform for seamless communication with customers, vendors, and suppliers is highly proactive, significantly reducing the likelihood of errors. Overall, my experience with JobTread has been positive.
Pros
Being able to collaborate efficiently with our team members, vendors and clients has been a blessing.
Cons
There are some things I could say I'm not too happy with but I think it is because we still have a lot to learn about the program so we can master it.
Response from JobTread Software
Aivel, happy to hear that JobTread has allowed you to collaborate more efficiently with your team, vendors, and clients! If there are things you are unhappy with, make sure to connect with your Customer Success Manager so they can assist you and find the best solution! Thank you for being part of the JobTread family!