Bright Data Reviews

BrightData is by far the best residential proxy provider out there. It's one of the only solutions that offers residential IPs that are not marked as "residential proxy" by IP Verification services. Our account manager, [sensitive content hidden] . has helped us a lot setting everything up.

The dashboard could be improved to show the data better.

I really like the flexibility of the proxy credentials allowing me to specific configuration options as part of the username, makes it easy to configure and reconfigure such as country or session id.

They're the premium end of the proxy market so not always the cheapest.

Brightdata IP proxies have been excellent, and they charge a reasonable price for their great service. Their service is next level. Ask for [SENSITIVE CONTENT], he is the man.

I did have some problems just getting started but it worked out since they have a very intuitive platform.

High usage control, pricing flexibility, strong API, goal orientation of proxies, high success rate. Big proxy pool gives a possibility to work on high load.

You should explore the product very well to use it effectively. Correct settings and implementations can take weeks to make everything work properly. Otherwise you may fall into unexpected over-spendings.

Simplicity and easy to use solutions, saving time.

Complicated system of payments and bonuses

For us at changedetection.io , we found the customer support to be EXCELLENT, their services are solid, but when you're building a business you really need a good relationship with your provider, because there's always questions and things to resolve, ways to work better together etc.

I wish residential proxy prices was lower, but they're on average similar to other providers, so it's no big problem

I like the proxy manager the most. I am using this in setting up ports for our google scraping solution.

I can't think of anything. We have had issues with DataCenter before due to incorrect geo-targetting but it was resolved pretty fast.

Dashboard, Functionality, Robustness, Uptime

can be more proactive towards ticket resolution

Relationship between customer support and my team

Speed, sometimes network gets slow and this is a bottleneck for low latency projects.

Very easy and user friendly setup and most important excellent customer support with quick time to resolve.

There is nothing that i would state as least-likable.

The product is easy to use and very configurable. There is a good support which is very important for us. We had a good help on our last issue from [SENSITIVE CONTENT]. And also when we had others in the past.

Sometimes proxies are not working as expected, specially Residential ones. There are days where they are anyway blocked for some companies like Incapsula, Cloudflare, PerimeterX and others. After raising a ticket or receiving an email from you guys that there will be some maintenance, the problem is fixed.

- BrightData provide complete solution for data extraction: all possible types of proxies (Datacenter, Residential, Mobile...), smart proxy management with the Proxy manager, I did not used the data extraction tools provider by BrightData.

- The proxies are reliable, fast

- Simple pricing and tools to check usage and cost of the proxies with ease.

- Reactive support

- Documentation can be improved

- Unblocker tool (Very expensive and not always works)

Very easy to integrate, many IPs available, this is a really good product

The pricing is quite high when you need lot of usage

We have been looking for a good proxy provider for a long time and finally found all that we were looking for in Luminati.

They are a bit pricey but it sort of pays off by what they offer and their support.

Flexibility and easy-to-use solutions. Good developer documentation with examples. Qualitative and fast support

Everything is fine. Keeping an eye on new solutions.

A lot of things. For the past few months everything worked fine.

Sometimes datacenter goes down.
People from support take a little bit too much time to respond.

Easy to use, any place you want. Good API for flexible setup and manage networks.

Don`t have big complains. From time to time unblocker have issues with sites, but I think it normal way it should go.

BrightData offers excellent service. Proxies are of high quality. Support knows the product and puts effort to understand client's needs. [sensitive content hidden] helped us to set up the proxy infrastructure and helped to customize pricing plan to optimize the costs.

Service can be expensive, but it's a price for the high quality

They have a unique and very powerful SaaS Solution which helps companies in market intelligence with the justified pricing.

They are just the best, no need to change anything.