Sage Timeslips Reviews

How easy it is to enter different timed entries and edit them if you need to change!Also makes monthly billings super easy!

The cost it a little steep if you don't use it daily.

I like the timer function and the spell check features. I like the ability to record time on my phone and download it into the program.

I don't use it to its full capacity because I don't need to. But it has a lot of features. I don't like the biling format feature. It is hard to understand.

There are other billing platforms and products out there, but the consistent reliability of Sage Timeslips and its features make it a must-have for accurate law firm timeslips entry, billing, accounting, and maintaining client contact. Our firm has used Timeslips for over 20 years now. The customer service is one of th best for tech support as well. Timeslips tech support are incredibly knowleadgable and courteous. They often fix an issue within minutes of initiating a call for help, and they will also make sure to run a full diagnostic and fix other matters we might not know exist to ensure no additional problems arise.

No tech support on weekends. We sometimes have issues arise on weekends, and it would be ideal if there was support even if it was for a shorter time-period on the weekends. Since support is provided remotely, it is not clear why weekend support is not provided. For a business, we operate 24/7 and use TimeSlips daily. We cannot have a lack of access or some other issue crop up and wait till Monday to fix it. This cut-back was one major disappointment, especially given the costs for annual tech support contract.

I have used Timeslips since just prior to the turn of the century. I am familiar with many aspects of the program and like it enough to retain.

It was more cost effective when I could purchase the program and upgrade only every couple years. Now it is annual subscription based which tripled my cost. I have experienced difficulties it generating differing invoice layouts.

Multi-user time capture and billing system. Easy to run single invoices that need to go out daily and large quarterly billings. Easy to look up details of past projects for clients and also running time reports of employees/per department.

We need more custom fields in the slip entry so that we can capture more information needed in our reports. Requests for Proposals are requiring more information and timeslips does not have the capability to capture all the necessary information that we need for most of our reports. Most RFP's ask for five years of information so it would really be nice if I could house all the information in a slip entry verses running a TS report and combining it reports from other systems.

-Accurate record keeping-Access of historical records for every client-Ease of picking components needed for small office-Ease of changing client identifiable information-Simplicity of adjusting rates for individual users -Ease of integration with our legal practice

-Help menu isn't specific for simple questions for anyone not familiar with program-Program is all too encompassing for a small office - too many extraneous features-Too expensive for a limited use office -Would prefer a less expensive program limited to the vital features -Would like an expanded online help presence

I didn't originally set it up, but I've been using it since June of 2011. I am so glad to have this program to do billing and timekeeping. It has saved me many hours.

I do wish the Nickname 1 field allowed more characters. I have to abbreviate things even though there is more space in the box.

Timeslips is very user friendly. I have used it for the majority of the 32 years that I have practiced law. It has the time and expense feature to allow tracking oy my time spent on my clients' cases and the expenses that they are required to pay. It has the ability of using different hourly rates for different clients. It also has the capability of drafting different amounts non-refunable retained and the use of Funds to apply refundable portions of retainers differently.

We have had to update our Timeslips software on occasion and in that process lost some information that we had to recreate; however, it was not information that I didn't have backed up. I cannot suggest any changes for my specific use of Timeslips.

Ease of use, robust reporting, integrates with Quickbooks

A few glitches that haven't been corrected over the years.

Very easy to use, and their help desk is very good.

deleting invoices is not available at all times.

not happy too bad this is too short for your program

not happy not happy too bad this is too short for your program

This software is the tool to my job. It is very reliable and I depend on it every day.

The program lets a user view only up to 24 history invoices. Each batch of monthly invoices is safed to a pdf folder for record keeping and future needs.

Daily time keeping for all billing purposes for our clients by using mini-slips.

Ease in reaching out to when there are issues and getting quick efficient answers, especially from anyone that speaks the English language.

In a CPA firm tracking time spent preparing and working on multiple jobs within one client by multiple professionals is beneficial to track costs and how to bill clients.

When our company began using TimeSlips the fee was a reasonable flat annual fee. When Timeslips started charging per user the fee is extremely high. Since we had been using the product for many years our database is large to convert to another timekeeping program. We are looking for a better cost effective program now.

It does what we need when we are doing our time keeping and billing

Doesn’t hold the dates when entering time slip, except by copy feature. Too many choices

Easy to use and customize reports, lots of options. Attorneys find it easy to put their own time in.

We are on an older version that needs to be upgraded through our server, so take that into account - but even before that I think we lock up a lot.

Time keeping and billing processes (e.g., the way time is entered and converted to invoices).

Time Slips needs to be web-based. The only reason my firm has an in-house server is to use this software.

A robust system that allows for a wide variety of information tracking. You just have to spend the time learning what information can be gleaned and how.

The system can be overwhelming to learn given all of the features. One desktop cannot use the system during the regular business day because, when that system is using the software on our network, it crashed the entire network and Sage has not figured out the problem.

The firm has been using Timeslips for well over 15 years. We like the ease of putting in time and expenses and the ease of doing monthly billing. We do not use most of the features in Timeslips as the firm tries to keep things extremely simple.

Every update usually creates a problem that requires us to get in touch with technical support