Dan

Overall rating

Company size: 11–50 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Excellent - we have put hundreds of thousands of users through this virtual proctoring...

Reviewed on 2017/11/03

Huge cost savings for my clients, in the many many millions of dollars per year in saving by...

Huge cost savings for my clients, in the many many millions of dollars per year in saving by allowing them to move costing in-person theory only training online.

Pros

It works with all mainstream browsers and it's extremely easy to use. The team at integrity have always provided great support and it's outstanding value for the money. Having confidence in the knowledge that the people we are issuing safety training completion records to is invaluable.

Cons

It would be nice if it could alert a person when they are out of camera view with a visual + audio type notification to reduce the percentage of people that fail. it's a very very small percentage now, less than 2% but on high volume that still a few calls a day, so that would be an improvement, but i know it's coming!!

Nathan

Overall rating

Industry: E-Learning
Company size: 11–50 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Elegant Solution for Online Proctoring

Reviewed on 2021/06/09

The people at Integrity Advocate are great at forming relationships. They are very transparent in...

The people at Integrity Advocate are great at forming relationships. They are very transparent in what they do which builds a solid foundation of trust. They are clearly passionate about their product and this makes it even easier to work with them. We got everything set up very quickly and had support every step of the way. They listen when you have suggestions or ideas and work to implement those wherever possible. I have really enjoyed working with this team and hope to do so for a long time.

Pros

It integrates easily with our current system. It runs smoothly and is aesthetically pleasing; it meets the high standard we have for all our systems. It is also very effective at proctoring while not being too invasive; our users feel comfortable using it. Integrity Advocate strikes the right balance of integrity and privacy, which is hard to find!

Cons

Not really much to say here. Integrity Advocate continues to roll out updates, adding new functionality that you did not really think you needed until you see it. The product improves continually.

Alternatives Considered

ProctorU, Proctorio and LockDown Browser

Reasons for Choosing Integrity Advocate

Proctoring sessions had to be done live with a person. Users were not comfortable sharing their camera and screen with a strange. Proctoring sessions had to be scheduled, which was not ideal. The customer service was poor; we fielded too many complaints from our clients who had bad experiences trying to troubleshoot issues with Examity directly. Examity also requires students to give access of their computer to the proctor, which seemed like a security and privacy issue.

Switched From

Examity

Reasons for Switching to Integrity Advocate

Integrity Advocate had an elegant solution with a very smooth integration with our LMS (Brightspace by D2L). They also built their product with privacy first in mind, which was not apparent with other products. Many of the others could not provide an easy system whereby on-demand sessions were set up. Pricing was also a bit too high for the other products we looked at.

Elena

Overall rating

Industry: Real Estate
Company size: 51–200 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Excellent product

Reviewed on 2021/06/18

Due to the pandemic we needed to adjust our exam delivery model quickly to allow our learners to...

Due to the pandemic we needed to adjust our exam delivery model quickly to allow our learners to take licensing courses and become licenced. IA was very helpful with this transition and we were able to get things up and running in no time. We had a lot of support from IA from the time we launched and throughout our more than a year using this system.

Pros

Very easy to install and easy to use with the LMS (MOODLE). Great customer service. We’re always able to reach out to the help desk support team and they respond within minutes.

Cons

Some limitations, such as inability to use full screen with our version of MOODLE. Some devices are not recommended due to those devices causing issues with the session.

Alternatives Considered

ProctorU

Reasons for Switching to Integrity Advocate

They responded to us quickly when we needed to implement something as soon as possible. IA was able to provide solutions to our problems in a timely manner which allowed us to offer online exams quickly to our learners without much disruption.

Salvatore

Overall rating

Industry: E-Learning
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Amazing Service

Reviewed on 2021/06/15

Our overall experience with Integrity Advocate has been fantastic. We have no complaints and are...

Our overall experience with Integrity Advocate has been fantastic. We have no complaints and are always happy to be working with them.

Pros

Integrity Advocate's customer support second to none. Administration with their system is easy to use and provides all the necessary functionality. Any support needed is always provided immediately to both our team and to our clients. The Integrity Advocate team is also always willing to work with us on improvements or new implementation we may need.

Cons

There is nothing we feel negatively about their service.

Alternatives Considered

Examity

Reasons for Choosing Integrity Advocate

Our experience with Examity, after they purchased BVirtual was not as seamless as it could have been. Integrity Advocate also offered a service with more functionality at a better price!

Switched From

Examity

Reasons for Switching to Integrity Advocate

Integrity Advocate offered the most in-depth solution to our Proctoring needs. We also appreciated the personalized customer support and all the help that their team was willing to offer to help implement them as our Proctoring solution!

Paul

Overall rating

Industry: Computer Software
Company size: 2–10 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

One of a kind

Reviewed on 2020/10/20

Pros

Works on all browsers. Privacy focused (doesn't store any needless data). GDPR compliant. Super easy to setup. Extremely speedy support. Team is very helpful with customization.

Cons

I really don't have any complaints but would love to see a standalone assessment portal for non-D2L / Moodle customers.

Richard

Overall rating

Industry: E-Learning
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Great Partner

Reviewed on 2021/06/09

Since day one, we have had amazing communication with the team at IA. They are very much a partner...

Since day one, we have had amazing communication with the team at IA. They are very much a partner in our success. Always open to new ideas and concepts. Always willing to connect with our other partners to find solutions.

Pros

Ahead of its time with technology. Very user friendly. Certainly adds integrity to our program. Good support and easy integration.

Cons

No real issues with the software. Always looking at ways to improve.

Morgan

Overall rating

Industry: Education Management
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Integrity Advocate provides our organization with third party proctoring for our online...

Reviewed on 2017/11/03

Reliable third party verification of identification of participants and their adherence to the...

Reliable third party verification of identification of participants and their adherence to the rules of the assessments that they are completing online through our organizations website.

Pros

Easy to use and intuitive interface that runs smoothly without any technical issues. Should we have any questions or concerns the staff is very helpful and attentive at attending to our needs.

Matthew

Overall rating

Industry: Hospitality
Company size: 2–10 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Would Recommend Integrity Advocate!

Reviewed on 2021/06/11

Pros

Integrity Advocate's system is very user friendly and provides our customers with a smooth webcam exam experience. Their team is very supportive in integrating their program into our LMS and is always available for assistance.

Cons

I do not have any complaints with this software.

Trevor

Overall rating

Used Monthly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support

As many company apps go online, IA addressed concerns with user ID and participation...

Reviewed on 2017/11/04

Pros

Integrity Advocate seamlessly integrated with my organization's needs for online training, testing and completing required forms. It assisted in ensuring our company's due diligence as it pertains to user identification and participation verification as we were able to implement the technology with already existing programs. Its customization options ensured that our various business area's needs were met while its security features provided the confidence that personal data is kept safe and secure. As an end user, Integrity Advocate is simple to use while not requiring any unnecessary additional downloads or hardware purchases.

Morgan

Overall rating

Used Monthly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support

Our software application has been integrated with IA seamlessly.

Reviewed on 2017/11/08

Pros

ID verification technology is a MUST in the software sector that we service. As an elearning vendor and LMS provider, this solution help us to further stand apart from the competition.

Cons

The end-user's must have access to appropriate computers and devices (with webcams) to support the solution.

Integrity Advocate Reviews