Twilio User Authentication & Identity

4.8 (52)
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Digital identity verification and intelligence tools

Overall rating

4.8 /5
(52)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.6/5
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52 Reviews

Jonathan
Jonathan
Overall rating
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Brave Experience

Reviewed on 2022/04/05

Love Brave. It's my default browser. Would highly recommend.

Love Brave. It's my default browser. Would highly recommend.

Pros

- Does not use up a lot of RAM
- Does not cause my laptop's fan to ramp up excessively
- No Google integration
- Love the award of BAT crypto for browsing
- Based on Chromium, can install Google extensions without all the additional Google integrations as previously mentioned.

Cons

Would love to see the user give more control over the arranging of icons on the UI.

Some form of decentralized back up for bookmarks and settings.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good Alternative

Reviewed on 2023/03/28

Happy with it in General, good alternative to authenticatiors which are only available on your...

Happy with it in General, good alternative to authenticatiors which are only available on your mobile, if you loose your cell phone, you are in huge trouble getting back access to your accounts, it is not the case here at least,

Pros

What I really like about it is, you can access your MFA from different devices, so for example in case you loose your cell phone, you won't loose your access to your accounts, online Google Authenticator for example

Cons

a bit confusing terms for different passwords

Islam
Islam
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

Great software with major setback!

Reviewed on 2022/05/30

Pros

I like that Authy is available for desktops unlike other more popular solution.

Cons

One major setback for Authy is that it forces obsolete SMS verification, this is a severe security weakness and should be abandoned ASAP.

Jelle
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

My favourite authentictor app

Reviewed on 2022/02/09

Pros

I have been using Authy for some years and I use it on multiple devices. It's very easy to use because you can easily transfer between devices. This way I don't feel dependent on one device. Also the app looks and works great.

Cons

I personally can not think about anything I disliked about Authy.

Bruce
Bruce
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best in the Market for multiple functions

Reviewed on 2022/07/28

It has been a great experience overall with easy-to-access and easy-to-use features

It has been a great experience overall with easy-to-access and easy-to-use features

Pros

It is easy to use and manage your details with simple steps with no problems and great security

Cons

There are backend issues that result in delays and take time to get resolved.

Megan
Megan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

the best 2 factor authentication if you change or lose your phone

Reviewed on 2021/09/08

I like how it arranges all the accounts with their icons, this makes it easier to identify each...

I like how it arranges all the accounts with their icons, this makes it easier to identify each account, the way to add a new account is an easy process, I can move through my accounts on different devices and back up my accounts in the cloud , This is a big deal since I manage many accounts and authy is my entry key.

Pros

If you lose, or change your phone, you can have peace of mind that all your accounts are backed up, it is the main option for which I use Authy, since I had a traumatic experience with another app from a famous company.

The user experience is good, Authy knows what I need, and the limitations that I can have if I lose my phone, the back up process is easy compared to other apps, they have a nice and neat design.

Cons

There is only one small detail that I would like to be changed and that is for the duration of the codes to be longer, since sometimes time runs out very quickly

Anthony
Anthony
Overall rating
  • Industry: Computer Hardware
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A must have for anyone concerned about security of their accounts

Reviewed on 2022/06/17

Overall the experience is a very pleasant one, the software does what it is supposed to do and in...

Overall the experience is a very pleasant one, the software does what it is supposed to do and in my instance that is to provide 2FA codes for websites and other systems to add an additional layer of security.

Pros

The software is simple to use and uses very few system resources when running. Adding accounts is as simple as scanning a QR code on your screen. It is free to use and even supports multiple devices syncing for free meaning you can have access to your 2FA and Multi-Factor codes anywhere you need them.

Cons

The only problem that I have at the moment is that the Desktop App does not display the same account names for the accounts as the Mobile App do and this leads to them all being shown as just your e-mail address so it can be hard to work out which one is for which account.

Rafael
Rafael
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the best authenticator apps that works across devices

Reviewed on 2021/07/13

My overall experience with Authy is great, since I can sync all my 2nd factor authentication codes...

My overall experience with Authy is great, since I can sync all my 2nd factor authentication codes across multiple devices with the same account and the security isn't compromised, since I can access it with either biometric login and/or a master password that unlocks all the authentication codes.
Despite the simpler interface, Authy has all the features I need on a software of this kind and I can easily recommend it to literally anyone.

Pros

What I like the most about Authy is the fact I can sync all my 2nd factor authentication codes across multiples devices with the same account, which is not a common feature across these apps.
I also like the master password feature that protects all my codes available on Authy.
The layout is simple and intuitive and the search feature is very practical to find and access the correct authentication codes I'm looking for in that very moment.

Cons

What I like the least about Authy is just the simpler User Interface (UI) and the fact that some logo icons are not available for some programs/softwares/apps.
Other than that, I didn't face any issues or concerns while using this software.

Simon
Simon
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

My go-to app for Two-Factor Authentication keys!

Reviewed on 2021/06/29

Authy has been a breeze to implement. The initial setup only requires a mobile number to setup....

Authy has been a breeze to implement. The initial setup only requires a mobile number to setup. Once installed, additional devices can be setup from the main/additional devices. This makes it so much easier to have multiple devices in sync without having to deal with login issues because of a dead battery. The automatic backup and sync makes it seamless to use the app hassle-free.
It is literally the best 2FA application out there.

Pros

Authy has been a life-saver, saving both time and money while providing great security. The set up and day to day has been seamless. Finger print authentication has changed the game since we first started using it more than half a decade ago. Quite honestly, the easiest 2FA application to set up and use to date!

Cons

We haven't noticed anything go wrong so far. It is a well-developed app that have a great front-end experience while making having a great backend that support the app.

Ho'omana Nathan
Ho'omana Nathan
Overall rating
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easiest to use and most reliable authenticator app I've used so far

Reviewed on 2021/09/09

I've used Authy for several years now, and it has made keeping things secure super simple. The app...

I've used Authy for several years now, and it has made keeping things secure super simple. The app looks nice, it's easy to transfer between devices (which I've done several times) and they even have a pretty usable desktop app.

Pros

Authy has a clean interface and makes it super simple to add new accounts by scanning a QR code or entering a code. I also love that it requires you to reenter your master password periodically (I'd probably forget otherwise).

Cons

I have no complaints, really! Everything has worked as expected without issue.

💻 Gabriel
💻 Gabriel
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

The best authenticator app available

Reviewed on 2021/05/06

Pros

Authy is a multi-device 2FA app that can be used with any account you might want to secure, as long as that account supports 2FA via apps. It offers back-up functionality via its cloud and describes a very secure process to handle it, where only a back-up password will be able to unencrypt it.

It provides a friendly user interface where you can see the icons for each of the accounts you registered.

Cons

I miss the functionality from Microsoft Authenticator where I can receive a notification and just approve the access, but it's not a big deal as it only works with Microsoft accounts.

syed
syed
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Authy is the safeguard

Reviewed on 2022/04/14

Pros

The most valuable feature of authy is code changes very frequently and the generated code is very unique every time.

Cons

The least like about authy is that they create 6 digit code, which is some how can be breakable. They should increase the length of code.

Mark
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best Google Authenticator Replacement

Reviewed on 2021/07/14

The experience from set up to day-to-day use is easy. We don't need additional training as the...

The experience from set up to day-to-day use is easy. We don't need additional training as the methods itself are intuitive. Daily, this helps with efficiency as we are able to access it in any device we own.

Pros

Authy links with Twilio and Recurly really well which our team both use on a daily basis. What we like most about Authy is being able to tie this to a specific user account. This means portability and security. We are able to install it on different platforms (especially desktop.) This eliminates the process of checking your phone. You can simply copy and paste the code in the same device.

Cons

I couldn't think of any. This was recommended by our engineers as a replacement to Google Authenticator.

Aivar
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Well thought through OTP solution

Reviewed on 2021/08/27

Authy helps me to effortlessly manage a large number of 2FA logins.

Authy helps me to effortlessly manage a large number of 2FA logins.

Pros

Convenient layout.
Backup makes a huge difference. I know that if something happens to my phone, I will not have to go through the nightmare of restoring my accounts.
Periodically asks you for your password to make sure you remember it. Great idea, you will not have to frantically try to remember it at the worst possible moment.

Cons

Backup "coin" has another side - you have to trust Twilio (who operates it) to store your data securely.

Rudinei
Rudinei
Overall rating
  • Industry: Internet
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best two-step authenticator

Reviewed on 2020/07/08

It is a great two-factor authenticator, I never had any problems and I use it daily.

It is a great two-factor authenticator, I never had any problems and I use it daily.

Pros

The application is very efficient and easy to use, it generates a code every 30 seconds to log into your accounts, it is the best in the category of 2-factor authentication.

Cons

There could be a small adjustment in the size of the grid in relation to the top, the grid is very small and the other is very large, and if you are using it on a tablet for example, then this difference is huge.

saeed
Overall rating
  • Industry: Architecture & Planning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very cool and unique app

Reviewed on 2022/02/01

My experience with the app is really great
It gives me 2FA whenever I need it
And the most...

My experience with the app is really great
It gives me 2FA whenever I need it
And the most important thing is that it is completely free
And the interesting thing about the application is the support provided by those in charge of it
They contact you immediately if you ask for support from them
And they in contact with you so that they can be assured that your problem with the application has been resolved

Pros

This app is really a masterpiece
I can't do without him
It is easy to use and simple
At the same time, it protects my accounts with 2FA

Cons

No, there are absolutely no negatives to mention
According to my personal experience with the app

Christian
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Reliable Authentication App

Reviewed on 2021/08/04

I am very pleased with this software as it helps prevent account lockouts when you lose your mobile...

I am very pleased with this software as it helps prevent account lockouts when you lose your mobile phone.

Pros

I immediately switched to Authy from other freely available authenticators because of its features. Some of which are:
- Information can be viewed on multiple devices regardless of the platform and this is not possible with other popular Authenticators out there.
- Has a backup feature, in case you misplace your phone or device, you can restore access with a known password only.
- Setup is relatively easy and straightforward.

Cons

I do not think there is a drawback to using this tool as far as I know. This is my opinion only.

Anne
Overall rating
  • Industry: Publishing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easiest Authenticator I've Found

Reviewed on 2021/06/06

I use 2FA wherever possible so this program makes things much easier. I like I can easily identify...

I use 2FA wherever possible so this program makes things much easier. I like I can easily identify the service by the logo.

Pros

I got this app after I got a new phone. Previously, I had Google Authenticator, but they wanted me to re-enter everything. However, the incident made me look for alternatives, and I found this one. Even though Google has remedied this earlier problem, I'm happy with Authy and see no reason to switch.

Cons

I wish I could better organize the apps. Maybe drag and drop based on usage. There is a good search function though. And ideally, I'd like to see a password feature added.

Mauricio
Overall rating
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Secure your accounts with Authy

Reviewed on 2022/03/05

Robust software, been using it for years across multiple phones and computers. I recommend it to...

Robust software, been using it for years across multiple phones and computers. I recommend it to anyone thinking of using a software-based 2FA solution.

Pros

Authy is my preferred software authenticator app because of its synchronisation capabilities. Desktop or mobile, 2FA codes are available everywhere you need them, with encryption and password security.

Cons

The UX needs a bit of work. Just small things like accounts not being in alphabetical order when you try to manage them.

Emily
Emily
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Extra Protection

Reviewed on 2020/11/19

I just use this to remotely log into our accounting company's server. It gives the owner that extra...

I just use this to remotely log into our accounting company's server. It gives the owner that extra layer of protection.

Pros

Once it has been set up, its extremely easy to use. I like that there is a clipboard option, so I can easily save the code it gets me and paste it into the program to log in.

Cons

Save the original code sent to you! I had to install it on a different computer, but the program I need it for only gives you the code the 1st time you log on. I had to have the person who set it up remove me from her end so it would give me the code again when I logged in.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Add an extra layer of security made easy

Reviewed on 2022/05/13

Pros

Easy backup, smooth switch between authentication targets. It's free :D!

Cons

I can not think about any con. Yep I have nothing, it's a solid app.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy on more devices

Reviewed on 2021/10/17

This is the best 2FA software because of the ease of use and the multi-device option. Your accounts...

This is the best 2FA software because of the ease of use and the multi-device option. Your accounts are back upped too, so you cannot lose them!

Pros

Authy is usable on every device you have. Multi-device setting is an option, so you are free to use it. All your 2FA codes always available!

Cons

There are no missing functions or settings. I like it.

Vishal
Vishal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Two-factor Authenticator Tool

Reviewed on 2020/12/01

Pros

I using this tool for my Two-factor authentication its help to lock my sensitive details and files more secure way.
Also use for remote login to connect the company server.

Cons

There no issue with this tool its perfect tool made for Two-factor authentication to people who working from home so want more security and this tool provide it.

Jordyn
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, doesn't take too much time

Reviewed on 2022/04/05

its been great. provides great security and you can add several different apps in there at once and...

its been great. provides great security and you can add several different apps in there at once and then i just get a quick text to my phone to provide me the number which is very easy.

Pros

Feels secure and I am happy to take the one extra step to ensure security. it is very simple to use with one or two click. i like that you can add several different sites in the app so that if you have to do two factor authentication in a few places it is all just a one stop shop and they make it really easy to get to.

Cons

it says it will remember me for a certian amount of days but i always find that i always have to continue to do the extra step and it doesn't remember me

Danilo
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Practical and Efficient

Reviewed on 2021/08/25

I often use it to access codes that are randomly generated to gain access to two-factor security.

I often use it to access codes that are randomly generated to gain access to two-factor security.

Pros

Extremely useful in securing websites that require two-factor security. Even being uninstalled it does not lose user settings.

Cons

I haven't found anything I dislike in this app.