Kylas Sales CRM Reviews
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475 Reviews
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CRM review - Kylas
Reviewed on 2023/10/12
Pros
Lead management and getting cross entities report is very helpful
Cons
User interface is not that friendly to non tech savy
Response from Kylas
Hi Hiruni, thank you so much for telling us how you feel about Kylas! We're pleased to hear that you like our features like lead management and cross-entity reporting. Also, we are working on our feature set to make it more user-friendly. We will soon update you about the same.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Application, It is user friendly, very good support
Reviewed on 2024/01/30
Amazing, we can use very easily without any difficulty and track the leads stages
Amazing, we can use very easily without any difficulty and track the leads stages
Pros
We can track the missed call back leads by setting reminders and we easily track the sales closure each and every day where the leads stage is day by day. And obviously good customer support makes me to use very easily.
Cons
as of now, there is no cons, it is good
Alternatives Considered
Zoho CRMReasons for Switching to Kylas Sales CRM
It is very affordable( cost effective), user friendly to use, we can track and set the reminders to close the leadsResponse from Kylas
Hello Nazia, it's fantastic to know that features like tracking missed call-back leads and sales closure stages have been beneficial for you. Thank you for highlighting our user-friendly interface and excellent customer support. We are updating our features and will soon tell you about them.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Customer Support is Highly Active
Reviewed on 2024/03/19
Pros
The customer support is highly responsive; they promptly address tickets and resolve any issues efficiently.
Cons
The CRM system is somewhat complex, requiring approximately a month to become familiar with all its features.
Response from Kylas
Thank you so much for sharing your valuable feedback with us, Prashasti! We feel honored to know that you appreciate our customer support service and that it resolves your issues promptly. Also, we are working on improving your user experience with some new features. We will update you about them soon.
- Industry: Textiles
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM software ever
Reviewed on 2024/10/18
Amazing experience, Easy use for Lead management, Lead segregation.
Amazing experience, Easy use for Lead management, Lead segregation.
Pros
I like Pipeline stages, Multi-channel sales flow, Sales Reports as per customized, Lead Management
Cons
I haven't seen anything yet, once i faced any problem will definately suggest.
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Excellent Training Support
Reviewed on 2024/08/16
Pros
Kylas offers impressive customization options, allowing you to tailor the platform to meet your specific business needs. The training provided is also top-notch, making it easy to understand and navigate the system effectively. Overall, it's a great tool for businesses looking for flexibility and ease of use.
Cons
One aspect I liked least about Kylas Sales CRM is the need to book slots for meetings to resolve every issue. This process can be time-consuming, and when handled via email, the communication can sometimes be unclear.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Writing a positive review for your CRM company
Reviewed on 2023/11/07
"We have had an exceptional experience working with KYLAS CRM COMPANY to take our business online....
"We have had an exceptional experience working with KYLAS CRM COMPANY to take our business online. Their team's expertise in implementing a wide range of features, even for our non-technical team, has been nothing short of amazing. Their commitment to excellence and attention to detail has transformed our online presence, making our journey smoother and more successful than we ever imagined. We wholeheartedly appreciate the incredible support and services provided by [CRM Company Name]. Thank you for being an invaluable partner in our business's growth!"
Pros
I like most about the KYLAS CRM is that Very Convenient Team and Service. Quick and best support for all kind of queries and help to setup our business
Cons
Everything is Great. there is no least point about KYLAS CRM
Reasons for Choosing Kylas Sales CRM
ZOHO CRM is More expensive and Not friendly to implement with non technical person and one to one supportSwitched From
Zoho CRMReasons for Switching to Kylas Sales CRM
Budget Friendly, price not per user, great support, Implementation process is great, we think every new customer must try for KYLAS CRM to grow sales and making operation simple and a lot of reasons we cannot explain in wordsResponse from Kylas
Hey Anil, your review made our day! Thank you so much for sharing your experience of using Kylas with us! We are so glad that you like Kylas team's support and find our software budget-friendly. It's also great to know that it simplifies your sales and marketing operations. We would like to mention that we are updating our feature set and will soon update you about the same.
- Industry: Oil & Energy
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A value for money robust CRM for medium sized businesses!
Reviewed on 2024/05/28
We are quite happy with the product as well as the service provided by Kylas post installation.
We are quite happy with the product as well as the service provided by Kylas post installation.
Pros
1. Simple interface
2. Lower pricing compared to competition
3. Good after sales service support
Cons
The onboarding process in virtual. We would have preferred if they would have come onsite for installation
Reasons for Switching to Kylas Sales CRM
It was much cheaper compared to both salesforce & leadsquared & at the same time offered almost all the functions which these platforms offered. Hence, it was a value for money option for us.Response from Kylas
Hey Aalhad, you made our day with your wonderful review! Thanks a lot for your motivating words! We are super excited to know that you thought highly of Kylas' features, such as the simple interface, affordable pricing, and good customer support. Currently, we are working on some new features and you will soon be updated about the same.
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM and budget friendly
Reviewed on 2023/11/28
Overall its been 1 year and we are happy using Kylas
Overall its been 1 year and we are happy using Kylas
Pros
The best thing is there are no limits for user adding
Cons
Record counts are the worst part, and the cost of same is also high
Alternatives Considered
Zoho CRMReasons for Switching to Kylas Sales CRM
Pricing is the key point where we have selected KylasResponse from Kylas
Hey Ankur, thanks a lot for such nice feedback! We're glad you appreciate the unlimited user addition and our budget-friendly pricing. We would like to tell you that we have kept our prices the least we could. Also, we were adding some new features to our CRM and will soon update you about the same.
- Industry: Alternative Medicine
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great CRM with amazing handholding and customer service.
Reviewed on 2023/11/22
experience has been wonderful. Team was properly trained and since the utility is amazing and ease...
experience has been wonderful. Team was properly trained and since the utility is amazing and ease of use makes it a breeze
Pros
the ability to customise fields as required is just great and report reading and generation is fast
Cons
i wish there was a option to separate contacts based on pipelines instead of common contacts through the entire account.
Alternatives Considered
Salesforce Sales CloudReasons for Switching to Kylas Sales CRM
Kylas has some features that are better suited to our needs and using it is easy too.Response from Kylas
Hey Devendra, Thank you for your review! We're thrilled you find Kylas Sales CRM great, with excellent handholding and customer service. We are glad that you appreciate customizing fields and fast report generation. Currently, we are working on some new features and will soon update you about the same.
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review of CRM
Reviewed on 2024/07/17
I really like to work on CRM, It's Worthful
I really like to work on CRM, It's Worthful
Pros
Easy to use, Friendly interface, support is good
Cons
little bit lengthy, not so easy to recall all the previous things
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Efficient Sales CRM
Reviewed on 2023/09/29
A proper seamless sales management system can set up with Kylas
A proper seamless sales management system can set up with Kylas
Pros
Deal management in Kylas is good and contacts can be attached there. Dashboard is very useful for performance evaluations and for generating all kinds of sales reports.
Cons
Overall the CRM is good, but there will be few glitches at times and options doesn't work at the moment again after reaching out to the support it will work fine.
Reasons for Switching to Kylas Sales CRM
We have chose Kylas over those products is we are aware of Zoho before and we felt few operations specific to sales are not present in it and Zendesk is good but it is very expensive.Response from Kylas
Hi Tejaswi, thanks a lot for sharing your valuable review with us! We're pleased to hear that you find our deal management effective and appreciate the ability to attach contacts. We're actively working to address your issues and improve our features. We will let you know when our new features are ready.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kylas review
Reviewed on 2024/06/07
Great experience. looking forward to using it more.
Great experience. looking forward to using it more.
Pros
All the features are very useful and good.
Cons
No. All the features are very useful and good.
Response from Kylas
Hi Kylas user, thanks a lot for sharing your review with us! We're thrilled to hear that you find all the features useful and that you're having a great experience. FYI, we are revamping our feature set and will soon update you about it.
- Industry: Apparel & Fashion
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM ever
Reviewed on 2024/04/18
Pros
The best feature which is recently added is the Kanban view.
Cons
The notification is the worst thing it disturbs when we are doing some important thing.
Response from Kylas
Thanks a lot for sharing your review with us, Ashish! We are thrilled to know that the Kanban view is your current favorite feature. As far as notifications are concerned, you must change them in your browser settings. Also, we are working on some new exciting features that will improve your user experience. We will share the updates with you in the coming time.
- Industry: Investment Banking
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Elevate Your Business with Kylas CRM
Reviewed on 2024/05/16
Pros
Its seamless user experience combined with powerful features that streamline lead management, pipeline tracking, and customer engagement, ultimately boosting productivity and driving results.
Cons
One aspect that could be improved in Kylas Sales CRM is the level of customization available for certain features, as more flexibility in tailoring specific functionalities to unique business needs would enhance its overall versatility.
Response from Kylas
Hi Jhilmil, Thanks a lot for sharing such a wonderful review with us! We are glad that you are having a seamless user experience with Kylas. It's also great to know that you appreciate our features such as lead management, pipeline tracking, and customer engagement. We would like to tell you that we are currently working on our feature set, including the customizations, and will update you shortly.
- Industry: Consumer Electronics
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
CRM IS GOOD FOR US
Reviewed on 2024/05/23
VERY GOOD TO USE FOR ALL USERS , SO USER ARE HAPPY TO USE IT.
VERY GOOD TO USE FOR ALL USERS , SO USER ARE HAPPY TO USE IT.
Pros
WORKING STYLE ABOUT CRM . LAYOUT, EASY TO USE ,
Cons
LEAD MAMAGMENT FROM OUR WEBSITE CLICK BY
Response from Kylas
Hello Arun, thank you so much for sharing your wonderful review with us! We are happy to know that you thought of mentioning Kylas' features such as layouts and lead management. We would like to mention that we are working on some new features and you will soon be updated about the same.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
its compabilty
Reviewed on 2024/02/09
Pros
User-Friendly Interface ,Customization Options ,Affordability, Integration Capabilities, Customer Support, Mobile Accessibility
Cons
Limited Features, Scalability Challenges, Integration Limitations , Customer Support Issues
Response from Kylas
Hello Tanuj, thank you so much for sharing your review with us! It's great to know that you thought of mentioning Kylas' features such as the user-friendly interface, customization options, and integration capabilities. FYI, we are currently revamping our feature set to improve your experience and will soon update you about the same.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Wonderful supporting
Reviewed on 2023/11/17
If you buy any product or service, if the supporting team is right then you do not understand the...
If you buy any product or service, if the supporting team is right then you do not understand the problems.
Thank you Kylas team specialy [sensitive content hidden]
Pros
I liked the best dashboard of kylas CRM
Cons
I don't want to write anything special right now, what we have done so far is better and after giving some time, maybe I will like it better.
Response from Kylas
Thank you for your review, Haidar! We're thrilled you appreciate our CRM dashboard and find our support team wonderful. We're glad to have met your expectations so far. We're committed to continuously improving our product and service and will soon update you about the new features that we are currently working on.
- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It is a great business product
Reviewed on 2024/03/06
Pros
It helps to track total sales activity ,all customer details in one platform
Cons
All good, till now there nothing as cons
Response from Kylas
Hey Datta, Thanks a lot for sharing your feedback with us! We are so happy to know that you find Kylas a great business product and that it helps you track your sales activities. Currently, we are working on our feature set and will soon send you updates about the same.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Gratitude for Exceptional Support: A Note to the Kylas Software Team
Reviewed on 2024/01/31
Pros
I wanted to express my appreciation to the Kylas software support team for their exceptional assistance during our recent onboarding process. Their prompt responses, clear instructions, and proactive approach were instrumental in ensuring a smooth transition for our team. The support team's professionalism and dedication have truly exceeded our expectations, and we look forward to continuing our partnership with Kyla's software. Thank you for your outstanding support!
Cons
Reporting Structure and some features- Some of the features are still not available in Kylas which we have already highlighted to the support team. Hope Kylas backend team is working on the same and help us with the resolution.
Response from Kylas
Thank you for your heartfelt appreciation, Abhay! We're thrilled to have provided exceptional support during your onboarding process. We're delighted that our team helped you with a seamless transition. Our team is currently working on some new features, including the reports, and will soon update you about the same.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Autodealer Review
Reviewed on 2024/06/19
Pros
Easy Implementation, User Friendly and can be set-up by own.
Cons
Task Forms and few other forms are not linkable and customizable.
Alternatives Considered
Salesforce Sales CloudResponse from Kylas
Hey Utkarsh, thanks a lot for sharing your feedback with us! We're glad you found the implementation process easy and the system user-friendly. You can write to us at [email protected] about your concern about the forms. We'd love to help you!! Also, we are revamping our feature set and will soon update you.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Kylas User Experience
Reviewed on 2024/03/27
Pros
It makes easy for us to manage our leads, in timely follow ups. It's user friendly, very easy to use and understand. We can integrate various social media apps and capture the leads. Good support from backend team.
Cons
Sometimes there will be server issues, but it will be rectified as soon as we raise query.
Response from Kylas
Hi Akhil, thanks for your review! It's great to know that you are having a good time using Kylas. We are glad that Kylas is helping you manage leads and make timely follow-ups. It's also good to know that you find Kylas user-friendly and that it integrates with various social media apps. Also, we will soon update you about the new features that we are working on.
- Industry: Consumer Electronics
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good CRM with amazing feature at best price
Reviewed on 2023/09/26
Pros
Lead + Deal management, Integrations, and APIs, Easy to customize
Cons
UI/ UX could be better for sales and non technical team members like HubSpot
Response from Kylas
Hey Tejas, thanks for your review about Kylas! We're elated that you find our CRM to be good with amazing features at a competitive price. We would like to mention that we are working on our CRM including the UI/UX and will soon update you about the same.
- Industry: Apparel & Fashion
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM to Use
Reviewed on 2023/12/05
Pros
The lead automation is the best thing KYLAS. Primary we do manually but now all things were directly coming to CRM.
Cons
The on going notification is the worst thing which I feel.
Response from Kylas
Thank you for your valuable review, Hemashree! We're delighted that you love our lead automation feature. You can change your browser settings to avoid unwanted notifications. Also, we are currently revamping our feature set and will soon send you updates about it.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly CRM
Reviewed on 2023/10/05
Pros
One of the standout features of KYLAS is its user-friendly interface. Navigating through the system is intuitive, making it easy for both beginners and experienced users to access the tools they need. The clean layout and well-organized menus contribute to a seamless user experience, ensuring that your team can focus on tasks rather than struggling with the software.
Cons
For users unfamiliar with CRM systems, the initial learning curve might be steep. Despite its user-friendly interface, mastering all the features and customization options could take time, which might impact immediate productivity.
Response from Kylas
Hey Ritesh, we are so happy that you shared your valuable feedback with us! We're glad that you find our user-friendly interface to be a standout feature, making navigation and access to tools intuitive for users of all levels. We understand your point about a potential learning curve and will consider it. FYI, we are updating our feature set and you will soon get updates about the same.
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
KYLAS_REVIEW_FEATURE & BENEFIT
Reviewed on 2024/06/01
IT'S USE FULL TO US,WE ARE SATISFIED AND HAPPY WITH THE SERVICES OF TEAM KYLAS
IT'S USE FULL TO US,WE ARE SATISFIED AND HAPPY WITH THE SERVICES OF TEAM KYLAS
Pros
IT'S REALLY GOOD SOFTWARE,WITH RELEVANT FEATURES
Cons
EASY INTERFACE,STRONGLY SUPPORTIVE TEAM,
Response from Kylas
Hi Himanshu, thanks a lot for sharing your valuable feedback with us! We are glad to know that you appreciate the features Kylas offers. It's great to know that you thought highly of our user interface and support team. FYI, we are revamping our feature set and will soon send you updates about the same.