Enterprise Suite Reviews

As a employer looking for contractors you are quickly and easily surrounded by a pool of talent to choose from.

As a gig seeker you are outnumbered, and often outbid by people who can afford to do the same job for less. If you don't already have reviews from clients, you will most likely not be selected.

More than 7 years ago, I stumbled on Upwork doing research on how to earn money from home, and I jumped on it. The interface was basic; easily accessible. I liked the functionality, although I wasn't able to get a client in my region then; i was still a newbie as at the time. I used the web based version then.

The only issue i had then was that i wasn't able to secure a client...maybe I wasn't patient enough. I like their service all the same.

The process of creating an account is easy. You just signup with your details. And I only need the internet connection to access the platform.

Competition is very fierce, especially from more qualified individuals. So as a newbie, getting your first job is not easy. Also, when you apply for many jobs without success, your account is suspended without notice.

I started my career on Upwork, and because I got the opportunity to grow in my field I eventually landed a position where now I am working full time and hiring others from upwork. Upwork allows for talented people to get the chance to make a living.

It's hard to get started. You're competing with a lot of people who have more reviews, and therefore it's hard to get the first job. Upwork will also always side with the hiring party and never the worker.

I use it from both angles- both for finding freelance jobs, as well as for finding candidates; I love that switching is seamless, finding your messages is a no brainer compared to other UIs, and of course I love the fact that there are many opportunities for freelancers offered online. Also, Upwork staff can help with requests asking for what to post to find freelancers, and their newsletter gives helpful tips pn how to find freelance work.

As freelancer I find the share Upwork takes a bit too high (they should make it 10% deduction for everyone), and there is a huge amount of competition from low cost countries.

Upwork provides a platform from which freelancers can build up clientele and scale their work/business. With a global reach, you can work with interesting businesses based anywhere in the world. I like that I am paid weekly, so it feels more like a regular job and that I have pay protection for every job completed through the platform. It prevents scams and freelancers not getting paid and gives peace of mind in knowing there are tons of people looking for freelancers, all you have to do is apply.

The biggest drawback is the 20% fee. When you take into consideration you have to pay taxes on top of that fee you are loosing about 40% of your income. There are also a few small technical things that are frustrating, like leaving the hiring person responsible for closing a job (they often don't know to do this).

Upwork has the cheapest freelancers around. You can find someone to do any sort of task for a very affordable price and quickly turnaround time.

Because it is saturated by freelancers around the world, one has to really vet the freelancers to make sure that decent quality work is produced.

Easy to use time tracking that only requires one click to start and pause. Periodic activity and screenshot tracking is built in so it is more than just a time tracker. Offline time tracking is a big bonus to areas with unstable internet connection.

Time tracking is wonky and sometimes inaccurate. The app tries to track time in 10 minute increments so if you work under that amount, sometimes time isn't tracked. Periodic screenshots make it feel like big brother is watching you.

Upwork is a relatively simple website to use. It is constantly adding new work it has really aided me in obtaining new customers and assignments.
Despite the fact that I work, Upwork remains my preferred site for putting my freelancing abilities to use in my leisure time. It provides me with a source of money.

The only constraint is that it is pretty expensive but reasonable, and it is also highly stressful for freelancers to build up your reputation on Upwork and gain long term clients on Upwork.

Finding jobs on the platform, especially since new jobs are always updated to fit the required skills. Easy to use and very user-friendly. it is easy to identify the verified people and show the skills the employer needs.

Most features are easy to use however writing a proposal can be hectic especially for people who want to apply for a quick job. It should be made easier for applicants.

Something I really like about Upwork is the fact that you can get so much work done in such less rates

There’s nothing I really dislike about the software but one thing I think can be improved is their customer support response time

Upwork is an excellent platform for gaining new clients. I've worked with Upwork for several years and only have great experiences. I've also used the site as a Client, searching for services. I found my assistant through Upwork, and she's the best!

Upwork's take is 20%. I know that's the industry standard, but it's a lot. I feel I would be better served, and Upwork would also, by a smaller take resulting in more orders. I have to raise my rates 20% to cover the charges and that's unfair to my clients.

The user interface is very easy and great, there are tones of opportunities related to every field, everyone can find something to work on. The review and feedback option also helps a lot to boost your rating and get hired easily.

It's very hard to find a job and get hired at first, even though you have a good matching profile, first projects come very hard. Connects are paid now, and I think it is not fair, as anyway upwork charges its % from your income.

- It allowed me to hire the best talent for a couple of projects I was working on.
- All the communication, messages & attachments, is stored on Upwork
- Contracts with milestones clarify exactly what is expected from the freelancer
- Upwork escrow delivers the money to the freelancer once the business owners confirms the acceptance of the work

Not much; there are some talents that I could not find for a specific project, i.e. lawyers in Europe area

the software is secure for freelancers..

The charge is too high for the freelancers